CUCM Node FQDN in phone config file

Hi,
I am running in to an issue: the CUCM node names a phone receives are not the FQDN, but only the host name. This ofcourse is the case because they are configured like that in System -> Servers. Most phones do get from DHCP the correct domain name, so they look up the hostnames without a problem.
However, now I have a phone in another site, which from DHCP gets a different domain name. This phone is now looking for hosts in a subdomain where it cannot find them, and thus cannot register with those CUCM nodes.
I also figured out that if a phone can't resolve those hosts, it tries to register with the node at the TFTP server IP instead. However, when that node is not in the CUCM Group for that phone, it will get rejected.
Is there a way to make CUCM push out FQDN node names in the phone config files?
Kind regards,
Tom

Just change the names in System -> Servers to FQDN ;-)
But....I'd strongly suggest you do one server at a time, and give time between each server name change. If you don't, the phones won't recognise the security certificates from CUCM, will fail to register, and you'll have to delete the TLS file from every phone. (Either manually or use a third party tool)
Also, be *VERY* careful as you type in the new FQDN. If you mis-type it and hit "Save", you risk breaking your cluster. (Been there, done that, got the scars to prove it) If you're running on VMWare, a cluster-wide snapshot could be your friend here (regardless of whether Cisco support them or not)
Oh, and before you start, make sure your DHCP servers are dishing out DNS Server IP addresses BEFORE you make any changes.
GTG

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Phone Config Files Missing/Corrupt?

We just had an issue with a customer where all of their phones went down at once... when they rebooted the phones all got stuck at "Configuring IP Address".
I logged into the system to take a look, all the phones were unregistered.
When I did a debug on tftp events -- they were all trying to pull their config. (though it seems only the "Default" configs were going through successfully)
I did a "no create cnf-files" then "create cnf-files" in telephony-service.... this IMMEDIATELY fixed the problem -- all the phones were re-registered within seconds.
Has anyone seen this before? Any suggestions on what the cause could be?
It seems to be a 2-fold issue, 1. All the phones rebooted at the same time, 2. The config files were seemingly gone, corrupt, or inaccessible in some way.
For Cisco employees, SR #622640237 (UC520 - TAC)

Hi Daniel,
I have seen this before a few times, only ever though on a UC-520 and once only on a 540 but never on a UC-560... I don't know why each system exhibits different results/symptoms.
Something goes feral with the CNF files and in particular to SPA phones and older 7960/40 series (Never for the 7965 or 7975 phones), the only way to resolve it was to do what you did and replace the CNF's with new ones by running the "NO" command and reinstating it again.
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David Trad.

Locking GUI of IP phones leaving terminal unlock | via config file

Hi Guys,
On the Cisco SPA VoIP handset range, there is an option for a 'System Configuration User Password'. This feature allows additional security within the GUI and also locks down some of the menus on the phones. These phone menus can be overridden, leaving the GUI password in place. However, this is a manual process on the phone itself. Is there any way of removing the user password on the handset, but keeping it live on the GUI and to do this all via the config file.
Regards
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Hi Guys,
On the Cisco SPA VoIP handset range, there is an option for a 'System Configuration User Password'. This feature allows additional security within the GUI and also locks down some of the menus on the phones. These phone menus can be overridden, leaving the GUI password in place. However, this is a manual process on the phone itself. Is there any way of removing the user password on the handset, but keeping it live on the GUI and to do this all via the config file.
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Hi,
I can't get my 8961 to register to my CUCM 8.6. My 7941 registered without a problem. I verified that I correctly entered the MAC Address. My 8961 can reach the TFTP server and get its TFTP file.
Status Messages:
00:41:37 VPN Error :VPN is not configured.
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00:41:33 Trust List Updated
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Thank you

The usual issue when SIP phones do not register is when there is no line configured on the device. SIP phones require a line number to be configured if they are not auto registering because the phone has to learn of it's directory number from the TFTP config file so that it knows what to put in the SIP REGISTER message. Double check that there is a line set on the device in CUCM and if there's not add one and the phone should register.

Jabber for windows 9.2.1 - InitialPhoneSelection doesn't work if configuration is in custom config file

Hi,
my customer wanted set InitialPhoneSelection to deskphone mode, when users firs run Jabber for Windows (ver. 9.2.1).
I created custom config (configurationfile=jabber-config-deskphone.xml) but it doesn't work.
Policies>
<InitialPhoneSelection>deskphone</InitialPhoneSelection>
</Policies>
I tested it couple times and at the end I tried put configuration to default jabber-config.xml and ... this functionality start working...
Could you check guys if you have same problem with custom config file? I think that it is bug. Maybe other option don't work in custom config file.
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Hi Pavel,
This setting is only when the client is installed and started by the user for the first time. After that the client will save the user preference (what was the phone selection when the user exited the client) and use it in subsequent logins.
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Is it possible to create a cisco config file based on a polycom config file?

Hello,
We have 12 spa509g phones that are barely working with our provider (voxox).
My provider gave me the config files that are used to set up polycom phones as those are the only phones they support.
Features that currently work: incoming calls, outgoing calls, blind transfer, voicemail, call hold
Features that do not work: call presence - solid orange lights, attended transfer, paging
I've upgraded the firmware to 7.5.6 and configured the phone through the GUI as much as i can but I can't seem to enable the above features.
Any help would be highly appreciated as I'm about to buy polycom phones if we can't figure the configuration out.
Attached are the configuration files from voxox concerning polycom phones. confidential data says "removed"
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Thanks,
Philip

Well, I have no polycom phone, not I have personal experience with voxox. I wish the following document may help a lot - it describe Polycom configuration somewhat. As you have no Polycom, you have no current <mac>-directory.xml. So you don't know the device name you should subscribe to. But it seems to be a DID-number.
Just try it.
On the other side, ask Voxox for help. Don't ask for configuration files, ask for configuration instructions expressed in terms of the SIP protocols. Consider switch to more friendly and technically skilled VoIP operator if they will not understand what the SIP stand for ...
By the way, wrong forum. Your issue has nothing to do with XML Phone Application interface. I'm not sure someone will respond you here.

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hi,
i am trying to configure dataguard for primary db(10.2.0.1) , standby is created as stby
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when i had issued
Alter system set dg_broker_start=True scope=both;
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NAME TYPE VALUE
dg_broker_config_file1 string C:\ORACLE\PRODUCT\10.2.0\DB_1\
DATABASE\DR1PRIMARY.DAT
dg_broker_config_file2 string C:\ORACLE\PRODUCT\10.2.0\DB_1\
DATABASE\DR2PRIMARY.DAT
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SQL> show parameters DG_BROKER_CONFIG
NAME TYPE VALUE
dg_broker_config_file1 string C:\ORACLE\PRODUCT\10.2.0\DB_1\
DATABASE\DR1STBY.DAT
dg_broker_config_file2 string C:\ORACLE\PRODUCT\10.2.0\DB_1\
DATABASE\DR2STBY.DAT
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, how do i created these files
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DGMGRL> show configuration
Configuration
Name: broker1
Enabled: YES
Protection Mode: MaxAvailability
Fast-Start Failover: DISABLED
Databases:
primary - Primary database
stby - Physical standby database
Current status for "broker1":
Warning: ORA-16607: one or more databases have failed
DGMGRL> show database primary StatusReport;
STATUS REPORT
INSTANCE_NAME SEVERITY ERROR_TEXT
primary ERROR ORA-16737: the redo transport service for standby database "stby" has an error
redo logs from primary
SQL> select type,member from v$logfile order by type;
TYPE MEMBER
ONLINE C:\ORACLE\PRODUCT\10.2.0\ORADATA\PRIMARY\REDO03.LOG
ONLINE C:\ORACLE\PRODUCT\10.2.0\ORADATA\PRIMARY\REDO02.LOG
ONLINE C:\ORACLE\PRODUCT\10.2.0\ORADATA\PRIMARY\REDO01.LOG
STANDBY C:\ORACLE\PRODUCT\10.2.0\ORADATA\PRIMARY\REDO04.LOG
STANDBY C:\ORACLE\PRODUCT\10.2.0\ORADATA\PRIMARY\REDO05.LOG
STANDBY C:\ORACLE\PRODUCT\10.2.0\ORADATA\PRIMARY\REDO06.LOG
redo logs from stby
SQL> select type,member from v$logfile order by type;
TYPE MEMBER
ONLINE C:\ORACLE\PRODUCT\10.2.0\ORADATA\STBY\ONLINELOG\REDO03.LOG
ONLINE C:\ORACLE\PRODUCT\10.2.0\ORADATA\STBY\ONLINELOG\REDO02.LOG
ONLINE C:\ORACLE\PRODUCT\10.2.0\ORADATA\STBY\ONLINELOG\REDO01.LOG
STANDBY C:\ORACLE\PRODUCT\10.2.0\ORADATA\STBY\ONLINELOG\REDO04.LOG
STANDBY C:\ORACLE\PRODUCT\10.2.0\ORADATA\STBY\ONLINELOG\REDO05.LOG
STANDBY C:\ORACLE\PRODUCT\10.2.0\ORADATA\STBY\ONLINELOG\REDO06.LOG
i checked the alert log for primary, last contents are
LGWR: Error 16086 creating archivelog file '(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=tcp)(HOST=XP2)(PORT=1521)))(CONNECT_DATA=(SERVICE_NAME=stby_XPT)(INSTANCE_NAME=stby)(SERVER=dedicated)))'
LGWR: Failed to archive log 3 thread 1 sequence 52 (16086)
Thread 1 advanced to log sequence 52
Current log# 3 seq# 52 mem# 0: C:\ORACLE\PRODUCT\10.2.0\ORADATA\PRIMARY\REDO03.LOG
LNSb started with pid=24, OS id=1080
Thu Nov 19 16:59:02 2009
LGWR: Attempting destination LOG_ARCHIVE_DEST_2 network reconnect (16086)
LGWR: Destination LOG_ARCHIVE_DEST_2 network reconnect abandoned
Thu Nov 19 16:59:02 2009
Errors in file c:\oracle\product\10.2.0\admin\primary\bdump\primary_lgwr_1172.trc:
ORA-16086: standby database does not contain available standby log files
LGWR: Error 16086 creating archivelog file '(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=tcp)(HOST=XP2)(PORT=1521)))(CONNECT_DATA=(SERVICE_NAME=stby_XPT)(INSTANCE_NAME=stby)(SERVER=dedicated)))'
LGWR: Failed to archive log 1 thread 1 sequence 53 (16086)
Thread 1 advanced to log sequence 53
Current log# 1 seq# 53 mem# 0: C:\ORACLE\PRODUCT\10.2.0\ORADATA\PRIMARY\REDO01.LOG
Thu Nov 19 16:59:52 2009
Thread 1 advanced to log sequence 54
Current log# 2 seq# 54 mem# 0: C:\ORACLE\PRODUCT\10.2.0\ORADATA\PRIMARY\REDO02.LOG
pfile for primary is
primary.__db_cache_size=83886080
primary.__java_pool_size=4194304
primary.__large_pool_size=4194304
primary.__shared_pool_size=71303168
primary.__streams_pool_size=0
*.archive_lag_target=0
*.audit_file_dest='C:\oracle\product\10.2.0/admin/primary/adump'
*.background_dump_dest='C:\oracle\product\10.2.0/admin/primary/bdump'
*.compatible='10.2.0.1.0'
*.control_files='C:\oracle\product\10.2.0\oradata\primary\control01.ctl','C:\oracle\product\10.2.0\oradata\primary\control02.ctl','C:\oracle\product\10.2.0\oradata\primary\control03.ctl'
*.core_dump_dest='C:\oracle\product\10.2.0/admin/primary/cdump'
*.db_block_size=8192
*.db_domain=''
*.db_file_multiblock_read_count=16
*.db_file_name_convert='C:\oracle\product\10.2.0\oradata\stby\datafile','C:\oracle\product\10.2.0\oradata\primary'
*.db_name='primary'
*.db_recovery_file_dest='C:\oracle\product\10.2.0\flash\'
*.db_recovery_file_dest_size=1500M
*.db_unique_name='primary'
*.dg_broker_start=TRUE
*.dispatchers='(PROTOCOL=TCP) (SERVICE=primaryXDB)'
*.fal_client='primary'
*.fal_server='stby'
*.job_queue_processes=10
*.LOG_ARCHIVE_CONFIG='DG_CONFIG=(primary,stby)'
*.log_archive_dest_1='LOCATION=C:\oracle\product\10.2.0\db_1\database\archive
VALID_FOR=(ALL_LOGFILES,ALL_ROLES)
DB_UNIQUE_NAME=primary'
primary.log_archive_dest_1='location="C:\oracle\product\10.2.0\db_1\database\archive"','valid_for=(ONLINE_LOGFILE,ALL_ROLES)'
*.log_archive_dest_2='service="(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=tcp)(HOST=XP2)(PORT=1521)))(CONNECT_DATA=(SERVICE_NAME=stby_XPT)(INSTANCE_NAME=stby)(SERVER=dedicated)))"',' LGWR SYNC AFFIRM delay=0 OPTIONAL max_failure=0 max_connections=1 reopen=300 db_unique_name="stby" register net_timeout=180 valid_for=(online_logfile,primary_role)'
*.log_archive_dest_state_1='ENABLE'
primary.log_archive_dest_state_1='ENABLE'
*.log_archive_dest_state_2='ENABLE'
*.LOG_ARCHIVE_FORMAT='%t_%s_%r.arc'
primary.log_archive_format='%t_%s_%r.arc'
*.log_archive_max_processes=2
*.log_archive_min_succeed_dest=1
primary.log_archive_trace=0
*.log_file_name_convert='C:\oracle\product\10.2.0\oradata\stby\onlinelog','C:\oracle\product\10.2.0\oradata\primary'
*.open_cursors=300
*.pga_aggregate_target=16777216
*.processes=150
*.remote_login_passwordfile='EXCLUSIVE'
*.sga_target=167772160
primary.standby_archive_dest=''
*.standby_file_management='MANUAL'
*.undo_management='AUTO'
*.undo_tablespace='UNDOTBS1'
*.user_dump_dest='C:\oracle\product\10.2.0/admin/primary/udump'
Edited by: Adroit77 on Nov 19, 2009 5:05 PM

What to delete all the SunCluster 3.2 config files

Hi,
May i know what are those config files can be deleted for the dead node ? cos currently the private ip link is not working and already out of sync.
What i have done was i have removed all the configs of this dead node out from clustering at the other working node (Resouces, Device Group, Quorum, cldev etc ).
After that i would like to re-add this dead node to the exiting clustering, if not the old config files are still there.

Hi,
if you have really removed config files or edited other config files, you're very probably in a situation where repair is close to impossible. It is very probably the easiest to try to save your config on the remaining node using the "export" capability of the "cluster" command, then try to remove the cluster software and finally start from scratch. Any other approach will lead to more problems which are hard to diagnose on a forum like this.
Regards
Hartmut

Newbie Help with Restoring SPA504G config file

I know just enough to be dangerous, but not enough to be completely effective. Any help is much appreciated.
I have a standalone SPA504G for which I have customized the configuration. Frequently, several times a day, the phone resets and returns to the default configuration, erasing all my efforts. As a result, I have two intertwined problems:
1 -- is there a way to prevent the resets? I am tethered to RingCentral for my VOIP service, if that is relevant.
2 -- if I cannot prevent the resets, how do I restore my configuration? I have reviewed this helpful post and have downloaded the spacfg.xml file. I have also installed Solarwinds TFTP Server for use in restoring the config file. My problem is that I am completely unfamiliar with TFTP and have been unable to locate instructions as to how to upload, download and restore the spacfg.xml file. Step-by-step "TFTP for Dummies" instructions would be greatly appreciated.
Thanks for your help.
Merk

item 1,
is your phone provisioned? if Ring Central is provisioning it, they may be overwriting your changes.
you can check by going into the provisioning tab on the phone web gui.
click admin login --> advanced --> voice -->provisioning
look for profile rule. if it has anything but SPA$psn.cfg it is probably provisioned. (especially if it says something like http://provisioning.ringcentral.com )
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So to prevent this, remove the profile rule or set resynch periodic to 0.
or have ringcentral put your changes into the provisioning file.
Most providers have a web 'dashboard' to make changes to the phones they manage.
2 - to reload a config using tftp
set up your tftp, put the file in the tftp root, and set the windows firewall to allow incoming connections to the app (solarwinds, tftpd32, etc), or port 69 UDP
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An issue (bug?) with Config File VIs?!

Hello to all!
When using Config File VIs I encountered a very interesting
and killing (me) issue.
I spent an hour before I knew where's a bug.
(Maybe because I'm a novice to LabView).
From one side, the bug was mine: I used a "for loop" to write string values to keys in section and provided to the loop an array that could be empty sometimes. And I absolutely forgot that "for loop" executes at least one time anyway even if array is empty.
Ok, no problem, then the function "Write Key" should say "ERROR" and I would find my bug at once on the output of my "for loop".
BUT IT DOESN'T DO IT. It says "OK".
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Well, forget it. Just look at attached files.
Something wrong in this "Write Key" function if error goes far beyond its real source of arrising.
Are you agreed? Or maybe I'm wrong?
Thanks to all for attention.
Any comments appreciated.
Rashid.
Using LV 8.0.1 Pro on WinXP.
Attachments:
Writing bad value to key.vi ‏22 KB
Writing bad value to key 2.vi ‏24 KB

Hi Ben, this was a good hint, last time I had problems with that zero iteration issue, I worked with LV 6.1 and kept in mind, that the shift register output was the last value stored in the Shift register output node, it reminded to the use of an uninitialized SR. If somebody still has 6.1 on the machine, it would be nice to test this. But the test with 7.1 showed you are right, the SR- input is reached through. Great!
Thanks, dave
Message Edited by daveTW on 06-16-2006 07:05 PM
Greets, Dave
Attachments:
Shift register.png ‏5 KB

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Thanks
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Locking GUI of Cisco IP terminals leaving terminal unlock | via config file

Hi Guys,
On the Cisco SPA VoIP handset range, there is an option for a 'System Configuration User Password'.
This feature allows additional security within the GUI and also locks down some of the menus on the phones.
These phone menus can be overridden, leaving the GUI password in place. However, this is a manual process on the phone itself.
Is there any way of removing the user password on the handset, but keeping it live on the GUI and to do this all via the config file.
Regards
Shivam

What version is the older AP's on and what version is the new ones running? There were some changes with the config formatting between certain versions. Make sure all the AP's are running the same version and try loading the config again.

Cisco spa502g incorrect config file provisioned

Hi Guys,
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Wrong forum, post in "small business - SPA phones": You can move your posting with the Actions panel on the right.

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Pradeep

Thanks Anit, I did whatever is posted in the KB Article. Now I get this below error #
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Hi everyone,
I'm trying to create a xml config file for my SPA3102
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can you help me ?

Basically, XML config file for this SPA3102 can be generated using SPC tool software (Profile
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