CUCM not forwarding CTI called number - Subscriber Sign-in

I am running into an issue in CUCM/CUC 8.6(2a) when setting up external voicemail access.
I set up a CTI RP (Dn=2300) to forward to voicemail and set up a routing rule to send the Call
to subscriber sign in. The call keeps going to the opening greeting. I did a port status monitor
and I don't see the forwarding stations directory number. Just the Unity Pilot Point number.
I just set this up in CUCM 8.6(1) and I have it working. I mirrored the config but don't get the same results.
I'm not sure if maybe a service parameter changed or something and I am missing it.
TIA

Thanks for sharing your findings Rob. Your post helped me solve an issue I was having with a SIP trunk between CUCM and CUC.
Just to recap in case this post can help anyone else, if you don't check the Redirecting Diversion Header Delivery - Outbound then Call Manager will not forward calls with a redirect number or reason code to Unity. Using RTMT Port Monitor you'll find the call will complete but as a direct call to Unity.
The problem I was facing was CFNA (internal, external, etc) from a DN in CUCM to CUC would send the caller to the Opening Greeting, instead of the voicemail box of the user, which in this case was functioning properly because Redirecting Diversion Header Delivery was not checked.
Thanks again to both Robs for your thread,
Derek

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What's the best way to transfer (not forward) a call from one iPhone to another? Is there an app available that does this? I'm asking about receiving a call, then transferring that caller to another iPhone on a separate number and then disconnecting while those two users are joined up in a conversation.

Ask your carrier. This would be a feature provided by them.

Shared DN not forwarding to Call Handler

I'm sure I'm probably over looking something simple but here is my problem.
I have a shared DN that forwards to Unity but instead of the Call Handler greeting I am geeting the Auto Attendant. The Call Handler is set to record a message and send it to a public distribution list.
Anyone out that have any devine insight to my problem?

This is a direct call on and off network to the shared DN.
The routing rule states:
On
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Spa3102 would not forward a voip call to pstn line

Good morning.
I've done the implementation provided here http://community.linksys.com/t5/VoIP-Adapters/SPA-3102-and-softphone-to-
make-calls-via-pstn-line/td-p/326390 .
It is a way to use for outgoing calls a given pstn line from anywhere I have internet (voip to pstn).
The spa3102 is connected to a router (with an active DHCP server and ip 192.168.1.1) from where it takes the internal
ip (192.168.1.3).On the same network is also a computer , connected to the router ( with ip 192.168.1.2). The spa3102
is set to bridge mode and thus inactivates the function of the router (on SPA3102), and it functions as a simple
network device . I have done port forwarding (from the router) to 192.168.1.3 (SPA3102) for the port 5061 (PSTN
LINE) ( but for 5060 for the LINE 1 also). I want to make calls from a voip softphone (x-lite 4) to the SPA 3102 and
this to forward the voip calls to PSTN line to which it is connected. In x-lite the SPA3102 is set as a proxy so that
i can type the phone number I want to call without being followed by the SPA3102's ip each time ( eg on x-lite I
give call number 2101111111 instead of 2101111111 @ wanip: 5061 where wanip is the external ip of the router).
When x-lite is running on the computer that is on the same network with the SPA3102 everything works as expected. A
voip call is made from x-lite ( using as a proxy the wanip everytime, or even for test purposes the dyndns domain
that i set up for this reason), this call is passese PSTN line and the phone of the called party rings . At x-lite
COMES indication "call established ".
The problem occurs when I do the same procedure from x-lite installed on a computer belonging to another network (
e.g. in another building with its own internet connection , own router, own computer , etc. ) . Always using the
wanip the x-lite makes the voip call to the SPA3102, writes "call established" ( meaning it connected to SPA3102) but
never routed the call to the called party ( the SPA3102 did not forward voip calls it receives to the PSTN line ) .
Trying to find what 's wrong I've tried to disable all firewalls (soft and hard from all involved machines ) . The
behavior is the same either the computer that makes the successful calls is connected to the network directly to the
router or through the port "ethernet" on the SPA3102.
What is the difference in these two voip calls to the SPA3102 and the one " triggers " it to forward the call to
PSTN line and the other does not ?
Thanks now for any ideas you give .

The audio sound problem is more than likely also associated with the overall addressing problem initially encountered. As you may know, using the sip protocol the sip signalling exchanges ip addresses to be used for both the sip signalling and the exchange of rtp sound packets. In addition there is an exchange of port numbers to be used for the exchange of rtp sound packets. The sound is exchanged by two separate streams of packets, one stream in each direction. The result is an ip address and port number for the rtp packets flowing from the SPA3102 to the softphone and a different ip address and port number for the rtp packets flowing from the softphone to the SPA3102.
In your previous posting you mentioned that you "set the minimum EXTernal rtp port at the sip tab". Changing the "EXT RTP Port Min:" is an unusual change to make and in my opinion would only be made in special circumstances. Actually, I ran some tests and I'm not sure exactly what that setting does. In my tests it didn't appear to affect the rtp port number used in a predictable manner.
The common changes to make for audio problems typically would be to setup a STUN server. A STUN server is an external server that echos back to the initial sender the external ip address and port number that the STUN server received with the message received by the server. This allows the sender (SPA3102 or softphone) to determine its external ip address and external port numbers for both the sip signalling and rtp packets.
A STUN server is commonly recommended to be setup with the following settings in the SPA3102:
PSTN Line Tab:
NAT Mapping Enable: Yes
Sip Tab:
Handle VIA received: yes
Handle VIA rport: yes
Insert VIA received: yes
Insert VIA rport: yes
Substitute VIA Addr: yes
Send Resp To Src Port: yes
STUN Enable: yes
STUN Server:
The following web page has a list of "Public STUN Servers"
http://www.voip-info.org/wiki/view/STUN
You are using CounterPath's XLite softphone. stun.counterpath.net is a STUN server on the list.
I see XLite also has a setting to use a STUN server on the "Topology" tab.

UCCX Called Number

Hello,
I am writing a UCCX script that pulls the calling and called numbers and does some other cool stuff to find an outcome and finally what to do with that specific call.
Everything is working except I am not getting the called number. The called number I am seeing is the CTI Route Point number that was called to get the call into UCCX rather than the PSTN number.
The setup is as follows:
PSTN ---> SIP ---> CUBE ---> CUCM ---> UCCX
I can see the called number in the SIP messages and of course call manager is routing based all the called number I have done everything I can think off but it is still not showing me the PSTN called number in UCCX.
I have attached a screen shot of the Get Call Contact Info step in UCCX scripting let me know if you need to see anything else related to the script.
Any help appreciated.
Thanks

If the DNIS supplied at ingress to CUCM does not match the CTI RP DN then either you have Significant Digits stripping the called number down on the SIP trunk or a translation pattern modifying the called number before it gets to the CTI RP. In either case, CCX can only work with what CUCM gives it over the CTI QBE channel. A translation pattern resets the calling/called number to whatever transform it is performing so "Original Called Number" won't work either.
Just mentally map the PSTN DNIS to the CTI RP DN and program the script to act accordingly based on the CTI RP DN.

Calling number specification to be routed to designated agent via CCX script

I want to be able to specify a number e.g. 502-8475 in the script that would then be routed to specific skilled agents in a queue. The number specify will be forward by another PBX to the queue number so that numberr will not be the caller number but the called. Can this be done with the script if so how.

Different skills = different queue as UCCX Customer Service Queue (CSQ) is constructed based on skills assigned to it.
If you simply want to reuse the same queue logic but queue the call to different set of agents, you still need to build different CSQ and assign the "new" skill to this CSQ as well as the agents. Then you have couple of options to route it:
1. Build new Application triggered by the number and point to the same script but override the CSQ name which needs to be exposed as parameter
2. Change the existing script to perform a check to see what was the dialed number or original dialed number, you can accomplish this via "get call info" step, and then change the CSQ variable name to this new CSQ.
HTH, please rate all helpful posts!
Chris

CUCM 8.6 Call Forwarding to External Number Issue

Hello,
Call forwarding worked without problems, we could forward our phones to external numbers and everything was ok, when somebody called to my phone, I could got the call to my cell phone.
But now when I forward my phone to external number and try to call to my phone I get busy trigger.
We didn't change configuration or install any update.
I think its my ISP-s problem, to whom we have SIP Trunk.
I don't understand log file, so can you tell what is the problem?
Here is log:
057729XXXX is called party, cell phone number
original calling party number is 240XXXXX, but it is forwarded to 2484XXX
INVITE sip:2484XXX@ISP-IP:5060 SIP/2.0
Via: SIP/2.0/UDP MY-CUCM-IP:5060;branch=z9hG4bK1003a84126249
From: <sip:057729XXXX@MY-CUCM>;tag=4052091~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP-IP>
Date: Wed, 18 Dec 2013 13:34:18 GMT
Call-ID: 16d82e80-2b11a45a-c43e7-84450d0a@MY-CUCM-IP
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM8.6
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Cisco-Guid: 0383266432-0000065536-0000191815-2219117834
Session-Expires: 1800
P-Asserted-Identity: <sip:057729XXXX@MY-CUCM-IP>
Remote-Party-ID: <sip:057729XXXX@MY-CUCM-IP>;party=calling;screen=yes;privacy=off
Contact: <sip:057729XXXX@MY-CUCM-IP:5060>
Max-Forwards: 68
Content-Type: application/sdp
Content-Length: 215
v=0
o=CiscoSystemsCCM-SIP 4052091 1 IN IP4 MY-CUCM-IP
s=SIP Call
c=IN IP4 MY-CUCM-IP
t=0 0
m=audio 29790 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=ptime:20
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
|2,100,56,1.173711429^MY-CUCM-IP^MTP_3
17:34:18.526 |EnvProcessUdpPort - EnvProcessUdpHandler::fireSignal() varId = 2|2,100,56,1.173711429^MY-CUCM-IP^MTP_3
17:34:18.526 |EnvProcessUdpHandler::fireSignal - SEND: index = 2, handler = 0xb2d59c98|*^*^*
17:34:18.526 |EnvProcessUdpPort::fireSignal - SEND, destination = ISP-IP:5060|*^*^*
17:34:18.526 |EnvProcessUdpPort - EnvProcessUdpHandler::send(buff, 1172, ISP-IP:5060)|*^*^*
17:34:18.536 |EnvProcessUdpHandler::handle_input - handle = 334|*^*^*
17:34:18.536 |EnvProcessUdpHandler::handle_input   Status: 0, Id: 2|*^*^*
17:34:18.536 |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 358 from ISP-IP:[5060]:
[12623361,NET]
SIP/2.0 100 Trying
Call-ID: 16d82e80-2b11a45a-c43e7-84450d0a@MY-CUCM-IP
CSeq: 101 INVITE
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052091~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP-IP>;tag=sip+1+b3a00013+867def6a
Via: SIP/2.0/UDP MY-CUCM-IP:5060;branch=z9hG4bK1003a84126249
Server: CISCO-SBC/2.x
Content-Length: 0
|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Info/0x0/ccsip_spi_get_msg_type returned: 2 for event 1|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Transport/0x0/context=(nil)|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Transport/0x0/gConnTab=0xf484290, addr=ISP-IP, port=5060, connid=2, transport=UDP|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Info/0x0/Return existing connection for port 5060 connId 2|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Info/0x0/Checking Invite Dialog|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/Info/0xb1b50c90/INVITE response with no RSEQ - disable IS_REL1XX|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/SIPHandler/ccbId=0/scbId=0/sip_stop_timer: type=SIP_TIMER_TRYING value=500 retries=3|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/Stack/States/0xb1b50c90/0xb1b50c90 : State change from (STATE_SENT_INVITE, SUBSTATE_NONE) to (STATE_RECD_PROCEEDING, SUBSTATE_PROCEEDING_PROCEEDING)|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/SIPHandler/ccbId=0/scbId=0/sip_stop_timer: type=SIP_TIMER_EXPIRES value=180000 retries=0|2,100,230,1.4901096^ISP-IP^*
17:34:18.536 |//SIP/SIPHandler/ccbId=0/scbId=0/sip_start_timer: type=SIP_TIMER_EXPIRES value=180000 retries=0|2,100,230,1.4901096^ISP-IP^*
17:34:18.561 |EnvProcessUdpHandler::handle_input - handle = 334|*^*^*
17:34:18.561 |EnvProcessUdpHandler::handle_input   Status: 0, Id: 2|*^*^*
17:34:18.561 |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 396 from ISP-IP:[5060]:
[12623362,NET]
SIP/2.0 403 Forbidden
Call-ID: 16d82e80-2b11a45a-c43e7-84450d0a@MY-CUCM-IP
CSeq: 101 INVITE
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052091~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP-IP>;tag=sip+1+b3a00013+867def6a
Via: SIP/2.0/UDP MY-CUCM-IP:5060;branch=z9hG4bK1003a84126249
Server: CISCO-SBC/2.x
Content-Length: 0
Contact: <sip:ISP-IP:5060>
[12623363,NET]
ACK sip:2484XXX@ISP-IP:5060 SIP/2.0
Via: SIP/2.0/UDP MY-CUCM-IP:5060;branch=z9hG4bK1003a84126249
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052091~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP-IP>;tag=sip+1+b3a00013+867def6a
Date: Wed, 18 Dec 2013 13:34:18 GMT
Call-ID: 16d82e80-2b11a45a-c43e7-84450d0a@MY-CUCM-IP
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: presence
Content-Length: 0
INVITE sip:2484XXX@ISP's-Other-IP:5062 SIP/2.0
Via: SIP/2.0/UDP MY-CUCM-IP:5062;branch=z9hG4bK1003a95b8f3900
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052092~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP's-Other-IP>
Date: Wed, 18 Dec 2013 13:34:18 GMT
Call-ID: 16d82e80-2b11a45a-c43e8-84450d0a@MY-CUCM-IP
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM8.6
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Cisco-Guid: 0383266432-0000065536-0000191816-2219117834
Session-Expires: 1800
P-Asserted-Identity: <sip:057729XXXX@MY-CUCM-IP>
Remote-Party-ID: <sip:057729XXXX@MY-CUCM-IP>;party=calling;screen=yes;privacy=off
Contact: <sip:057729XXXX@MY-CUCM-IP:5062>
Max-Forwards: 68
Content-Type: application/sdp
Content-Length: 215
v=0
o=CiscoSystemsCCM-SIP 4052092 1 IN IP4 MY-CUCM-IP
s=SIP Call
c=IN IP4 MY-CUCM-IP
t=0 0
m=audio 29792 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=ptime:20
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
|2,100,56,1.173711431^MY-CUCM-IP^MTP_3
17:34:18.567 |EnvProcessUdpPort - EnvProcessUdpHandler::fireSignal() varId = 0|2,100,56,1.173711431^MY-CUCM-IP^MTP_3
17:34:18.567 |EnvProcessUdpHandler::fireSignal - SEND: index = 0, handler = 0xa6b4d7c0|*^*^*
17:34:18.567 |EnvProcessUdpPort::fireSignal - SEND, destination = ISP's-Other-IP:5062|*^*^*
17:34:18.567 |EnvProcessUdpPort - EnvProcessUdpHandler::send(buff, 1177, ISP's-Other-IP:5062)|*^*^*
17:34:18.569 |EnvProcessUdpHandler::handle_input - handle = 335|*^*^*
17:34:18.569 |EnvProcessUdpHandler::handle_input   Status: 0, Id: 0|*^*^*
17:34:18.569 |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 394 from ISP's-Other-IP:[5062]:
[12623365,NET]
SIP/2.0 100 trying -- your call is important to us
Via: SIP/2.0/UDP MY-CUCM-IP:5062;branch=z9hG4bK1003a95b8f3900;rport=5062
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052092~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP's-Other-IP>
Call-ID: 16d82e80-2b11a45a-c43e8-84450d0a@MY-CUCM-IP
CSeq: 101 INVITE
Server: kamailio (3.3.1 (x86_64/linux))
Content-Length: 0
17:34:18.587 |//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP message size 375 from ISP's-Other-IP:[5062]:
[12623366,NET]
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP MY-CUCM-IP:5062;branch=z9hG4bK1003a95b8f3900;rport=5062
Call-ID: 16d82e80-2b11a45a-c43e8-84450d0a@MY-CUCM-IP
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052092~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP's-Other-IP>;tag=dc6a4ae7
CSeq: 101 INVITE
Reason: Q.850;cause=0;text="unknown"
Content-Length: 0
|2,100,230,1.4901099^ISP's-Other-IP^*
[12623367,NET]
ACK sip:2484XXX@ISP's-Other-IP:5062 SIP/2.0
Via: SIP/2.0/UDP MY-CUCM-IP:5062;branch=z9hG4bK1003a95b8f3900
From: <sip:057729XXXX@MY-CUCM-IP>;tag=4052092~294be736-ce3b-450f-a7f1-c801f3cc9a7e-27746002
To: <sip:2484XXX@ISP's-Other-IP>;tag=dc6a4ae7
Date: Wed, 18 Dec 2013 13:34:18 GMT
Call-ID: 16d82e80-2b11a45a-c43e8-84450d0a@MY-CUCM-IP
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: presence
Content-Length: 0

SIP/2.0 403 Forbidden error
If your router is sending a SIP/2.0 403 Forbidden error to the SIP server you are registered to, there is a good chance your router is blocking the incoming call due to the toll-faud prevention feature that was added to IOS version 15.1(2)T.
How to Identify if TOLLFRAUD_APP is Blocking Your Call
If the TOLLFRAUD_APP is rejecting the call, it generates a Q.850       disconnect cause value of 21, which represents ‘Call Rejected’. The       debug voip ccapi inout command can be run to       identify the cause value.
Additionally, voice iec syslog can be       enabled to further verify if the call failure is a result of the toll-fraud       prevention. This configuration, which is often handy to troubleshoot the origin       of failure from a gateway perspective, will print out that the call is being       rejected due to toll call fraud. The CCAPI and Voice IEC output is demonstrated       in this debug output:
%VOICE_IEC-3-GW: Application Framework Core: Internal Error (Toll fraud call rejected):
IEC=1.1.228.3.31.0 on callID 3 GUID=F146D6B0539C11DF800CA596C4C2D7EF
000183: *Apr 30 14:38:57.251: //3/F146D6B0800C/CCAPI/ccCallSetContext:
   Context=0x49EC9978
000184: *Apr 30 14:38:57.251: //3/F146D6B0800C/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 3 with tag 1002 to app "_ManagedAppProcess_TOLLFRAUD_APP"
000185: *Apr 30 14:38:57.251: //3/F146D6B0800C/CCAPI/ccCallDisconnect:
   Cause Value=21, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
The Q.850 disconnect value that is returned for blocked calls can also       be changed from the default of 21 with this command:
voice service voip
ip address trusted call-block cause
How to Return to Pre-15.1(2)T Behavior
Source IP Address Trust List
There are three ways to return to the previous behavior of voice       gateways before this trusted address toll-fraud prevention feature was       implemented. All of these configurations require that you are already running       15.1(2)T in order for you to make the configuration change.
Explicitly enable those source IP addresses from which you would like           to add to the trusted list for legitimate VoIP calls. Up to 100 entries can be           defined. This below configuration accepts calls from those host           203.0.113.100/32, as well as from the network 192.0.2.0/24. Call setups from           all other hosts are rejected. This is the recommended method from a voice           security perspective.
voice service voip
ip address trusted list
ipv4 203.0.113.100 255.255.255.255
ipv4 192.0.2.0 255.255.255.0
Configure the router to accept incoming call setups from all source           IP addresses.
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
Disable the toll-fraud prevention application completely.
voice service voip
no ip address trusted authenticate
Two-Stage Dialing
If two-stage dialing is required, the following can be configured to       return behavior to match previous releases.
For inbound ISDN calls:
voice service pots
no direct-inward-dial isdn
For inbound FXO calls:
voice-port
secondary dialtone

CUCME 8.6 Call not forwarding Voicemail

Hi frieds,
     In our office we are using CUCME 8.6 on Cisco 2951 and unity express 8.5 in ISM module. As per our configuration whenever user is busy or not answering , the call will forward to voicemail. Totally we have 24 PSTN line. So we have an additional gateway 2901. The Issue I’m facing is that, when a PSTN incoming call coming through the second gateway(2901), if the extension is busy or not answering the call is disconnecting instead of forwarding to voicemail.
My 2951 configurations
voice service voip
ip address trusted list
ipv4 172.16.19.80
ipv4 172.16.19.81
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
bind control source-interface GigabitEthernet0/1
bind media source-interface GigabitEthernet0/1
registrar server.
Dial peer we are using for voice mail:
dial-peer voice 99 voip
destination-pattern 1099
session protocol sipv2
session target ipv4:172.16.19.81
dtmf-relay sip-notify
codec g711ulaw
no vad.
2901 Configurations
voice service voip
ip address trusted list
ipv4 172.16.19.80
ipv4 172.16.19.81
ipv4 172.16.19.82
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
dial-peer voice 99 voip
destination-pattern 1099
session protocol sipv2
session target ipv4:172.16.19.81
dtmf-relay sip-notify
codec g711ulaw
no vad
============================
Debug CCSIP Calls
Dec 15 15:23:23.448: //37497/8FD56BBAA9EA/SIP/Call/sipSPICallInfo:
The Call Setup Information is:
Call Control Block (CCB) : 0xAF40FD8
State of The Call        : STATE_DEAD
TCP Sockets Used         : YES
Calling Number           : 5000
Called Number            : 1099
Source IP Address (Sig ): 172.16.19.80
Destn SIP Req Addr:Port :
Destn SIP Resp Addr:Port :
Destination Name         :
Dec 15 15:23:23.448: //37497/8FD56BBAA9EA/SIP/Call/sipSPIMediaCallInfo:
Number of Media Streams: 1
Media Stream             : 1
Negotiated Codec         : No Codec
Negotiated Codec Bytes   : 0
Nego. Codec payload      : 255 (tx), 255 (rx)
Negotiated Dtmf-relay    : 0
Dtmf-relay Payload       : 0 (tx), 0 (rx)
Source IP Address (Media): 172.16.19.80
Source IP Port    (Media): 25364
Destn IP Address (Media): -
Destn IP Port    (Media): 0
Orig Destn IP Address:Port (Media): [ - ]:0
Dec 15 15:23:23.448: //37497/8FD56BBAA9EA/SIP/Call/sipSPICallInfo:
Disconnect Cause (CC)    : 47
Disconnect Cause (SIP)   : 200
For your reference I here attach a network diagram
What the command which I missed?

Check License status on your CUE, I had same issue.. Finally figured out its about license.. sh license status
Sent from Cisco Technical Support iPhone App

HT4994 I have an Iphone 4 and can not forward calls. every time I put the number in the call forward field it jumps back a page and the button moves to off. can anyone assist.

I can not forward calls. I go to call forwarding, turn it on, copy and paste my phone number into the correct field (including the international dialling code).
I then tap the Call Forwarding button, which takes me back one stage and the Call Forwarding button goes to off after a couple of seconds. Anyone who can help?

Yes, a blocked call will go immediately to your voice mail.
If you would rather not have that behavior, ask your cellular carrier if you can block that person through the carrier.

Calls not being forwarded to skype number

Hello, I have had my Skype number for 2 years now and never had a problem.However since end of November 2012 calls from the USA are no longer being forwarded to my cellphone in Germany.No , I have not changed my settings , why should I , since it has been working perfectly all these years.There is no way to get help from Skype and I am extremely frustrated with their service.It sucks to pay for a product that won´t work.I am a dissatisfied customer and will leave them if they do not straighten out their stuff.

watsource wrote:
Hello, I have been a SKYPE user for the past 5 years and everything has been working fine. Recently, calls from telephones to my skype number are not being forwarded to my designated number. I've tried to turn off and on forwarding feature but still not working. Calls from other skype contacts using skype calling me are forwarded but not from any landline or mobile contacts calling my skype number.
What happens when you call your Online Number?
If calls directly from other Skype users are being forwarded to your designated number, but not the calls made to your Online Number, call-forwarding appears to be working. You may have a different issue related to your Online Number. Has it expired? If you click on "Account" at the top of this page, you can verify that your Online Number is still in effect by clicking on "Online Number" once you log into your Skype account through that link.
If your Online Number is still in effect, here's something else to check. From a computer (not the Skype app on a mobile phone or other device), can you verify the Privacy setting for Online Numbers? It should be set to allow calls from anywhere. If not, it is possible that this setting was changed, preventing you from getting calls on the Online Number.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

CUCME Not Incoming Calls, Outgoing calls ok

Hello everybody,
i am configuring a CUCME with SIP trunk, i can make calls to outside but i can´t recieve any from outside, this is my second time a configure with SIP
i´ve used the command debug voice dialpeer all to check was going on, but i can´t find the problem.
this is my config:
ip host sip-server A.B.C.D
voice service voip
ip address trusted list
ipv4 A.B.C.D 255.255.255.252
voice translation-rule 1
rule 1 /325277\(\)/ /1\1/
voice translation-profile IN
translate called 1
dial-peer voice 1 voip
description **Incoming Call from SIP Trunk**
translation-profile incoming IN
session protocol sipv2
session target sip-server
incoming called-number .
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
no vad
ephone-dn 1
number 100
description RECEPTION
ephone 2
mac-address AAAA.BBBB.CCCC
ephone-template 1
type 7942
keep-conference
button 1:1
NOTE: IP Address are hidden, just for security
These are the output of my debug/tests:
#test voice translation-rule 1 32527700
Matched with rule 1
Original number: 32527700       Translated number: 100
Original number type: none      Translated number type: none
Original number plan: none      Translated number plan: none
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Calling Number=32527700, Called Number=32527700, Peer Info Type=DIALPEER_INFO_SPEECH
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=32527700
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpMatchCore:
   Dial String=32527700, Expanded String=32527700, Calling Number=32527700T
   Timeout=TRUE, Is Incoming=FALSE, Peer Info Type=DIALPEER_INFO_SPEECH
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpMatchCore:
   Result=-1
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   No Outgoing Dial-peer Is Matched; Result=NO_MATCH(-1)
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=32527700, saf_enabled=1, saf_dndb_lookup=1, dp_result=-1
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
   Result=NO_MATCH(-1)
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=59513212, Called Number=, Voice-Interface=0x0,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Match Rule=DP_MATCH_ANSWER; Calling Number=59513212
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpMatchPeertype:
   Is Incoming=TRUE, Number Expansion=FALSE
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpMatchCore:
   Dial String=, Expanded String=, Calling Number=59513212T
   Timeout=TRUE, Is Incoming=TRUE, Peer Info Type=DIALPEER_INFO_SPEECH
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpMatchCore:
   Result=-1
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpMatchPeertype:exit@6076
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Match Rule=DP_MATCH_ORIGINATE; Calling Number=59513212
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpMatchPeertype:
   Is Incoming=TRUE, Number Expansion=FALSE
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpMatchCore:
   Dial String=, Expanded String=, Calling Number=59513212T
   Timeout=TRUE, Is Incoming=TRUE, Peer Info Type=DIALPEER_INFO_SPEECH
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpMatchCore:
   Result=-1
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpMatchPeertype:exit@6076
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=NO_MATCH(-1) After All Match Rules Attempt
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=-1
*Jan 29 16:17:14: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeer:exit@6704
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpAssociateIncomingPeerCore:
   Calling Number=59513212, Called Number=32527700, Voice-Interface=0x0,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpAssociateIncomingPeerCore:
   Match Rule=DP_MATCH_VIA_URI; URI=sip:A.B.C.D:5060
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchPeertype:
   Is Incoming=TRUE, Number Expansion=FALSE
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchCore:
   Dial String=, Expanded String=, Calling Number=
   Timeout=TRUE, Is Incoming=TRUE, Peer Info Type=DIALPEER_INFO_SPEECH
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchCore:
   Result=-1
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchPeertype:exit@6076
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpAssociateIncomingPeerCore:
   Match Rule=DP_MATCH_REQUEST_URI; URI=sip:[email protected]:5060;user=phone
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchPeertype:
   Is Incoming=TRUE, Number Expansion=FALSE
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchCore:
   Dial String=, Expanded String=, Calling Number=
   Timeout=TRUE, Is Incoming=TRUE, Peer Info Type=DIALPEER_INFO_SPEECH
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchCore:
   Result=-1
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchPeertype:exit@6076
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpAssociateIncomingPeerCore:
   Match Rule=DP_MATCH_TO_URI; URI=sip:[email protected];user=phone
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchPeertype:
   Is Incoming=TRUE, Number Expansion=FALSE
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchCore:
   Dial String=, Expanded String=, Calling Number=
   Timeout=TRUE, Is Incoming=TRUE, Peer Info Type=DIALPEER_INFO_SPEECH
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchCore:
   Result=-1
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchPeertype:exit@6076
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpAssociateIncomingPeerCore:
   Match Rule=DP_MATCH_FROM_URI; URI=sip:[email protected];user=phone
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchPeertype:
   Is Incoming=TRUE, Number Expansion=FALSE
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchCore:
   Dial String=, Expanded String=, Calling Number=
   Timeout=TRUE, Is Incoming=TRUE, Peer Info Type=DIALPEER_INFO_SPEECH
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchCore:
   Result=-1
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchPeertype:exit@6076
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpAssociateIncomingPeerCore:
   Match Rule=DP_MATCH_INCOMING_DNIS; Called Number=32527700
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchPeertype:
   Is Incoming=TRUE, Number Expansion=FALSE
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchCore:
   Dial String=32527700, Expanded String=32527700, Calling Number=
   Timeout=TRUE, Is Incoming=TRUE, Peer Info Type=DIALPEER_INFO_SPEECH
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/MatchNextPeer:
   Result=Success(0); Incoming Dial-peer=1 Is Matched
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchPeertype:exit@6076
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpAssociateIncomingPeerCore:
   Result=Success(0) after DP_MATCH_INCOMING_DNIS; Incoming Dial-peer=1
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpMatchSafModulePlugin:
   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0
*Jan 29 16:17:14: //-1/F0EA1F0180EB/DPM/dpAssociateIncomingPeerSPI:exit@6655
Can Anyone help me???
Thanks in Advance!!!

Thanks, these are the output
*Jan 29 16:53:19: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:32527700@(WAN):5060;user=phone SIP/2.0
Via: SIP/2.0/UDP (SIP_SERVER):5060;branch=z9hG4bK776928550196f0d843ca0b092
Call-ID: SBC9722bb53005161bf8cca630444260574@SoftX3000
From: ;tag=6e8b9968-CC-25
To:
CSeq: 1 INVITE
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,REGISTER,INFO,PRACK,SUBSCRIBE,NOTIFY,UPDATE,MESSAGE,REFER
Max-Forwards: 70
Supported: 100rel,timer
User-Agent: Huawei SoftX3000 V300R601
Session-Expires: 300
Min-SE: 90
Contact:
Content-Length: 376
Content-Type: application/sdp
v=0
o=HuaweiSoftX3000 4507886 4507886 IN IP4 (SIP_SERVER)
s=Sip Call
c=IN IP4 (SIP_SERVER)
t=0 0
m=audio 11554 RTP/AVP 8 0 18 4 2 98 98 98
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=rtpmap:4 G723/8000
a=rtpmap:2 G726-32/8000
a=rtpmap:98 G726-40/8000
a=rtpmap:98 G726-32/8000
a=rtpmap:98 G726-24/8000
a=ptime:20
a=fmtp:18 annexb=no
*Jan 29 16:53:19: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Calling Number=32527700, Called Number=32527700, Peer Info Type=DIALPEER_INFO_SPEECH
*Jan 29 16:53:19: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=32527700
*Jan 29 16:53:19: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
   No Outgoing Dial-peer Is Matched; Result=NO_MATCH(-1)
*Jan 29 16:53:19: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=32527700, saf_enabled=1, saf_dndb_lookup=1, dp_result=-1
*Jan 29 16:53:19: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
   Result=NO_MATCH(-1)
*Jan 29 16:53:19: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=59513212, Called Number=, Voice-Interface=0x0,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
*Jan 29 16:53:19: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=NO_MATCH(-1) After All Match Rules Attempt
*Jan 29 16:53:19: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:
   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=-1
*Jan 29 16:53:19: //-1/FB88A7CE80F0/DPM/dpAssociateIncomingPeerCore:
   Calling Number=59513212, Called Number=32527700, Voice-Interface=0x0,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
*Jan 29 16:53:19: //-1/FB88A7CE80F0/DPM/dpAssociateIncomingPeerCore:
   Result=Success(0) after DP_MATCH_INCOMING_DNIS; Incoming Dial-peer=1
*Jan 29 16:53:19: //-1/FB88A7CE80F0/DPM/dpMatchSafModulePlugin:
   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0
*Jan 29 16:53:19: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 422 Session Timer too small
Via: SIP/2.0/UDP (SIP_SERVER):5060;branch=z9hG4bK776928550196f0d843ca0b092
From: ;tag=6e8b9968-CC-25
To: ;tag=4CD1E84-2094
Date: Wed, 29 Jan 2014 22:53:19 GMT
Call-ID: SBC9722bb53005161bf8cca630444260574@SoftX3000
CSeq: 1 INVITE
Allow-Events: telephone-event
Min-SE: 1800
Server: Cisco-SIPGateway/IOS-15.2.4.M3
Content-Length: 0
*Jan 29 16:53:19: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:32527700@(WAN):5060;user=phone SIP/2.0
Via: SIP/2.0/UDP (SIP_SERVER):5060;branch=z9hG4bK776928550196f0d843ca0b092
Call-ID: SBC9722bb53005161bf8cca630444260574@SoftX3000
From: ;tag=6e8b9968-CC-25
To: ;tag=4CD1E84-2094
CSeq: 1 ACK
Max-Forwards: 70
Content-Length: 0
*Jan 29 16:53:31: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
REGISTER sip:(SIP_SERVER):5060 SIP/2.0
Via: SIP/2.0/UDP (WAN):5060;branch=z9hG4bK3B11F0F
From: ;tag=4CD4D7C-1634
To:
Date: Wed, 29 Jan 2014 22:53:31 GMT
Call-ID: 3017EE62-885411E3-80B4FEFC-CAA82B4A
User-Agent: Cisco-SIPGateway/IOS-15.2.4.M3
Max-Forwards: 70
Timestamp: 1391036011
CSeq: 66 REGISTER
Contact:
Expires: 3600
Supported: path
Content-Length: 0
*Jan 29 16:53:31: //973/000000000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 400 Bad Request
Via: SIP/2.0/UDP (WAN):5060;branch=z9hG4bK3B11F0F
Call-ID: 3017EE62-885411E3-80B4FEFC-CAA82B4A
From: ;tag=4CD4D7C-1634
To: ;tag=f2056e8e
CSeq: 66 REGISTER
Content-Length: 0
I´ve replaced the IP Adress for (SIP_SERVER) / (WAN) / SIP_SERVER_INTERNAL
Thank you

Call forward to external number(mobile)

Dears please help me on this
voice translation-rule 1
rule 1 /2837599/ /599/
rule 6 /2837596/ /596/
rule 7 /.*2837555/ /123/
2837... are my SIP DID nos
123 is my AA extn
596 and 599 is an ip phone exten
i need to transfer directly to an external no (mobile no) when i call 2837596 from outside without extension
what is the config to be done

dears , i tried it but call not forwarding please need our help
voice translation-rule 1
rule 13 /.*2837499/ /499/
ephone-dn 499 dual-line
number 499
label website
description 499
call-forward all 90504495705
corlist incoming user-international
ephone 37
device-security-mode none
video
mac-address 001E.F727.F567
ephone-template 16
username "700" password 700
type 7911
button 1:499
pin 1700

1.call information such as call waiting,call forwarding, call holding is not working when caller the call me or im wait for my call i cant see any title by iphon , and also holding is the same.2. there is not any option for call baring.

Hi. please solve my problem.
.call information such as call waiting,call forwarding, call holding is not working when caller the call me or im wait for my call i cant see any title by iphon , and also holding is the same.2. there is not any option for call baring.3.playback music is not hearing by second partner during the call.4.i cant select ringing ton from saving tons.
thank you in advance.

Hi Ersin,
Exception 1 would seem to be FORMATTING_ERROR, which suggests something in the design of the Smartform. However, that doesn't fit with the form being generated from a report, but only erroring when called from a function module. I can think of no reason why the different calling method would be a factor.
When FORMATTING_ERROR is raise it should also set a message ID and number, are you able to determine what they are?
Regards,
Nick

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Hi Everybody, how are you?
I have a problem with call forwarding. Everything was fine but now is not working.
In the reception of an office, the receptionist activate the call forward option to an internal extension. If somebody, internal in the office, call to the reception, the call is forwarding to the extension configured. But if I call from the outside (in example, from my cellphone) the call is not forwarded to the extension configured and continue ringing in the reception phone. Why this behavior? Any idea?
If you know something please tell me.
Thanks. Best regards.
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