CUCM upgrade in UCCE environment

We have a CUCM cluster(v6.1.2) for our UCCE environment (ICM v7.2.5). I need to upgrade the CUCM to version 6.1.3 (due to the DST bug). Can someone tell me which components in UCCE that I will need to upgrade and/or modify for this CUCM upgrade? Or at least point me to a document that outlines this?
thanks,
Brian

You would probably have compatibility without any UCCE change, but the recommended task is to download the updated JTAPI Client plugin from your upgraded CUCM and overwrite what is there on your PGs.
That is all.
Regards,
Geoff

Similar Messages

CUCM upgrade from 7.1.5 to 10.5.1.10000-7

Is it possible to do the migration from 7.1.5 to 10.5.1.10000-7 which we are doing for jump upgrade from 7.1.5 to 9.1.2.
The reason why I preferred because this jump upgrade we can achieve in isolated network.
In that case can anybody please help to get specific document for that. Kindly have a look on this case.
Regards,
Abi

You can use prime collaboration deployment. PCD will do your upgrade and migration without doing any jump upgrade or intermediate upgrade..
Please refer to the vide below.
https://www.youtube.com/watch?v=JzG4kz1_hL4
All upgrade documentation are available on cisco. Take some time and look at the CUCM 10.5 upgrade document
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/10_0_1/CUCM_BK_U4214F9D_00_upgrade-guide-cucm-100.html

CUCM Upgrade from 8.6(2a) / 8.6.2.20000-2 to 8.6.(2a)SU2 (8.6.2.22900-9)

I'm getting ready to upgrade a client's CUCM cluster from 8.6(2a) / 8.6.2.20000-2 to
8.6.(2a)SU2 (8.6.2.22900-9). They use extension mobilty with UCCX version 8.5.1.11003-32.
Does anyone know of any issues with ugprading this cluster vis a vis their UCCX version ?
The current CUCM Version 8.6(2a) / 8.6.2.20000-2 shows a JTAPI shows the following JTAPI version:
admin:show packages active cm-jtapi-
Active Side Package(s): for cm-jtapi- package(s)
cm-jtapi-plugin-8.6.2.10000-2
From the ReadMe For Cisco Unified Communications Manager Release 8.6(2a)SU2
http://www.cisco.com/web/software/282074295/93949/cucm-readme-862asu2.pdf
I see that it shows:
cm-jtapi-plugin-8.6.2.10000-10.i386.rpm
Once I have performed the CUCM upgrade - do I need to upgrade the JTAPI plugin on the UCCX Platform?
TIA

Mohamed,
I have not actually peformed the upgrade yet. If you have done so - please reply with any lessons learned that you have.
I would upload the file to all the servers in your cluster prior to your upgrade maintenance window. This should not be service impacting.
Then during your upgrade maintenance window -
Step 15 Once the Publisher and the subscribers have been upgraded, a version switch must be completed so the servers reboot to the new upgraded partition as follows;
Web Browse to the Publisher’s OS Administration GUI
To restart the system and activate the upgrade, choose Settings > Version; then, click Switch Version.
The system restarts and should be running the upgraded software. Once the Publisher is accessible, proceed with the subscribers.
Good Luck,
Amir

CUCM upgrade 8.6 to 10.5 7500 user OVA

Hello,
I'm planning a CUCM upgrade from version 8.6 to 10.5 (both virtualized) This was deployed using the 7500 user OVA. In 10.5, the HDD requirement has changed from 2x80 to 1x110. According to the upgrade guide, I can resize my drives using disk expansion COP file. My question is, what should the end result be of my drive changes? Do I change both drives so I end up with 2x110 or do I only change one leaving me with 1x110 and 1x80?
I don't have enough CPU resources to create new VMs and migrate using PCD.
Thanks,
Glenn

Hi Glenn,
My understanding is that the COP file is used to regain used space within the VM in the sense that you do not have enough space to proceed with the upgrade to 10.5. The COP file essentially removes your inactive partition in order to gain that needed space. As long as there is enough free space to complete the upgrade I wouldn't modify the drive structure of the VM in question.
Hope this helps
Tony
Please rate helpful posts

UCCX After CUCM Upgrade

Hi All
I am running UCCX 8.5.1.11004-25 and upgrading to CUCM 8.6.2.23900. I have completed several CUCM upgrades with various dependencies but never with UCCX as a dependency. I have checked the compatibility matrix and this all seems fine however i cant find any information on if anything needs to be done to UCCX once i switch versions on CUCM.
Im suspecting that i will need to run a JTAPI re-sync which will download a new JTAPI if it finds a different version ? Is this correct and also is there anything else i need to be watching out for ?
Thanks, Carl Ratcliffe

Thanks Tanner, quick reply and confirmed what i thought, just didnt want to get caught out at 2 in the morning with something i have missed.
Thanks, Carl

ELM shows insufficient licenses after CUCM upgrade from 9 to 10.0.1

Hi All,
I just finished upgrading cucm 9 to cucm 10.0.1. Upgrade completed successfully, but elm now shows insufficient license message.
This is a Vmware installation BTW, I doubt that it matters the CUCM 901 worked fine with its ELM.
The ELM is coresident with CUCM. I though that upgrading CUCM will upgrade ELM too, but the Dashboard says to upgrade to latest version of ELM.
When I ordered upgrade through UCSS and downloaded all the files that were included in this upgrade order, one of the files was CiscoPrimeLM_64bitLnx_10.0.1.10000-19.sgn.iso.
I tried to use CUCM OS administration with this file to upgrade ELM, but OS Administration doesn't recognize it as a valid file.
The file that I used for CUCM upgrade was: UCSInstall_UCOS_10.0.1.10000-24.sgn.iso
So at this point I'm not sure whether ELM needs to be upgraded or I need new licenses for CUCM version 10.
Thanks
Yury Brodsky
Telecommunications Specialist
AudioCodes
27 Worlds Fair Drive
Somerset, NJ 08873
Direct: 732-652-2162
Fax: 732-469-2298
Email: [email protected]

Upgrading co-res CUCM should have upgraded your ELM as well. It should now show as Prime License Manager when you log in. I'm guessing you just don't have any CUWL 10.x licenses installed. Can you attach a screenshot of the License Usage page in PLM?
You may need to email [email protected] to move your 9.x licensing to 10.x licenses.

Livecache patch upgrade in MSCS environment

Hello everyone,
I have installed livecache 7.7.02   BUILD 008-123-149-275 in MSCS and planning to upgrade the patch level to KERNEL    7.7.04   BUILD 029-123-196-543.
My installation type is,
Independent Programs directory      - local hard disk
Independent Data Directory             - distributed disk
Instance Dependent directory          - local hard disk
So note Note 508979 - Upgrade of SAP DB/MaxDB/liveCache w/ Cluster MSCS Var.1 applies in my case.
However, need help in understanding one section of this note,
Points 14 and 15 talk about notes on how to run SDBUPD, however do not specify whether SDBUPD is to be run on node B. After manually copying the files to node B, as described in the note, do we still need to run upgrade (SDBUPD) on node 2 ?
Also, It would be great to have some more reading on Livecache upgrades in MSCS environment.
Thanks in advance.
Regards,
Kiran

Hello Ivan,
Thanks for the reply.
I started upgrading livecache patch as per note 508979. Completed the patch upgrade node 1 using SDBINST. Completed all the steps till step 13. On step 14, I started SDBUPD on node B.
At this stage I get following message on command prompt,
Install>SDBUPD -d MLP -u control,<password>
        SAP liveCache INSTANCE UPDATE
starting installation We, Jun 10, 2009 at 14:59:10
operating system: Windows AMD64 NT 5.2 Service Pack 2
callers working directory: C:/Dumps/Latest_Livecache_Kernel/lca600018_livecache-
win-64bit-x86_64-7_7_04_29
installer directory: C:/Dumps/Latest_Livecache_Kernel/lca600018_livecache-win-64
bit-x86_64-7_7_04_29
archive directory: C:/Dumps/Latest_Livecache_Kernel/lca600018_livecache-win-64bi
t-x86_64-7_7_04_29
beginning to check sap db instances
start new instance update
The installation remains stuck after this message.
I ensured xserver and sap instance were stopped before installation. Tried rebooting the server (Node B), but same result.
Pls can you suggest something on this.
Regards,
Kiran

SAP BusinessOne Upgrade in citrix environment

Hi experts ,
I ahave a question regarding upgrade in citrix environment
I have a client who is using 2007 and I am planning to upgrade to 8.8 . After server and client upgrade , do I need to publish the application or it will automatically replaces the old apllication (2007) to 8.8
At this point , application 2007 is published .
Please share your experience with me .
Thank you
Bishal

Hi Bishal,
When you say after server and client upgrade, do you mean all clients are upgraded?
Thanks,
Gordon

SAP Upgrade in Cluster Environment

Hi,
Need information regarding SAP upgrade in cluster environment(MSCS) like if any prerequisites need to be done.
and if any aditional steps to be performed compared to normal upgrade.
Thanks in advance.
Regards
Ram

the upgrade guide tells you what to do, read it throughly.

CUCM Upgrade 7.1.5 to 10

Hi All,
We are planing to do a 4 server CUCM upgrade (physical to VM) from ver 7.1.5 to ver 10. Below is the plan
- Upgrade the CUCM on current MCS servers to ver 9 (bridge upgrade) and take a DRS backup
- Install CUCM ver 9 on VM and perform the backup restoration
- Then upgrade to CUCM ver 10
I have one question on this. After I have done the bridge-upgrade on current MCS servers is it still possible to switch-version the CUCM and get CUCM back to ver 7.1.5?
Thanks

When you initiate the upgrade, you can indicate to activate the partition with the new upgrade software or return to using the partition with the previous version of the software at upgrade completion. With the exception of HP 7825H3 and HP7828H3 hardware upgrades, the previous software remains in the inactive partition until the next upgrade. Your configuration information migrates automatically to the upgraded version in the active partition.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/9_1_1/CUCM_BK_UAEC4331_00_upgrade-guide-cucm-91/CUCM_BK_UAEC4331_00_upgrade-guide-cucm-91_chapter_01.html#CUCM_RF_S5
600AEB_00
HTH
Manish

Does an CUCM upgrade affect the device defaults?

Hello
we intend to do an CUCM upgrade from 9.1(2) to 9.2(2)SU2a.
However, our phones have the firmware 9-4-2-1S, different from the original firmware (9-3-1-SR2-1)
After the CUCM upgrade, will the device defaults get back to its original firmware version (9-3-1-SR2-1) or the current version will be kept?
Thank you
Marcos

Hi Marcos,
Yes, When you upgrade to a newer version of CUCM the phones will upgrade/downgrade to the Firmware version listed in the readme doc for the CUCM upgrade version as I have linked below. So in your case the the CUCM readme for 9.1(2)su2 is shown here;
http://www.cisco.com/web/software/282074295/116350/cucmreadme912su2a.pdf
In 9.1(2)su2 it looks like the Device defaults would be 9.3(1SR4.1) but it looks like the Device defaults in CUCM 9.1(2)su3 would be the same as what you are currently running so you would be good to go as they are 9.4(2.1) ;
http://www.cisco.com/web/software/282074295/122683/cucm-readme-912su3.pdf
You could also copy the current device defaults into something like notepad and re-enter them after the upgrade, but if it were me, I would go with the later CUCM version 9.1(2)su3.
Cheers!
Rob

** Ugrent --CUCM Upgrade 8.6 to 10.5 issue **

Hello all,
We have upgraded CUCM from 8.6 to 10.5 (direct upgrade).
After upgrade we cant make changes into CUCM Publisher. While adding phones or device profile we are facing following error:
Add failed. The Insert privilege is required for this operation.
Also, our Cisco Unified Attendant Console Enterprise Addition sync with CUCM is not successful.
CTI RoutePoint & CTI Ports are not registered gone into unknow state.
Attached are Attendant console enterprise CUCM sync reports screen shot.
DB Replication for whole cluster is good with value 2.
Need urgent help - our system is in production now & we dont have cisco support agreement at the moment.
Regards,

Here are the install logs:
admin:file view install system-history.log
=======================================
Product Name - Cisco Unified Communications Manager
Product Version - 10.5.1.10000-7
Kernel Image - 2.6.32-431.3.1.el6.x86_64
=======================================
09/12/2014 22:16:31 | root: Install 10.5.1.10000-7 Start
09/12/2014 15:45:21 | root: Boot 10.5.1.10000-7 Start
09/13/2014 02:17:53 | root: Install 10.5.1.10000-7 Success
09/13/2014 02:17:54 | root: Boot 10.5.1.10000-7 Start
09/13/2014 02:41:59 | root: DRS Restore UCMVersion:10.5.1.10000-7 Start
09/13/2014 02:55:15 | root: DRS Restore UCMVersion:10.5.1.10000-7 Error
09/13/2014 03:06:55 | root: Boot 10.5.1.10000-7 Start
09/13/2014 03:16:24 | root: DRS Restore UCMVersion:10.5.1.10000-7 Start
09/13/2014 03:55:07 | root: DRS Restore UCMVersion:10.5.1.10000-7 Success
09/13/2014 03:59:19 | root: Boot 10.5.1.10000-7 Start
09/13/2014 06:16:40 | root: DRS Restore UCMVersion:10.5.1.10000-7 Start
09/13/2014 06:21:33 | root: DRS Restore UCMVersion:10.5.1.10000-7 Error
09/13/2014 09:31:10 | root: DRS Backup UCMVersion:10.5.1.10000-7 Start
09/13/2014 10:09:25 | root: DRS Backup UCMVersion:10.5.1.10000-7 Success
09/14/2014 12:38:48 | root: Restart 10.5.1.10000-7 Start
options: q=quit, n=next, p=prev, b=begin, e=end (lines 1 - 20 of 21) :
admin:
admin:

CUCM upgrade 8.6 to 10

Hi
will update the version 8.5 to version 10
I have a question I hope you can help me.
I can directly upgrade from version 8.5 to 10
Upgrade to version 10 first I have to upgrade to version 9?
I need licensing for the upgrade? If yes, what kind of licensing need
if I have a CCX CUCM version 8.6 and version 10, can be operated simultaneously or me creates problems ??
it is necessary that all virtual machines (CUCM, IM, PRESENCE, CCX) run the same version is ccx CUCM 10 and 10.
are the procedure for good update.
Some documentation to recommend me.
I am at your service.
Greetings.

The upgrade guide and compatibility doc for 10.x cover upgrade paths
Your licenses will be migrated to PLM, you can reach [email protected] if you need further assistance
The UCCX compatibility matrix covers all the details about UCCX version and CUCM compatible releases, you need to review it.
CUCM and IM&P need to be in the same major release, at the X.Y level in most releases, except 10.5(2) which is only compatible with 10.5(2). As for UCCX, see above.
For the upgrade you need to review for every product:
A) RNs
B) Upgrade guide
C) Changed and new info doc, either as standalone or sometimes with the RNs
ALL the above information is available on cisco.com for you to review.

Cucm upgraded from 8.6 to 9.1 and now want to add uri dialing

Environment:
Upgraded 8.6.2 to 9.1
AD Sync users and authentication
Upgrade went well
I thought that with the upgrade the existing AD integration would bring over the Directory URI or give me the option to choose the Directory URI choices from the existing AD integration. I went to the existing LDAP Directory integration and I can't choose to sync Directory URI with MSRTCP... or email. I am forced to create a new LDAP directory so I can have the option to choose. Fair enough I said... I will create another one pointing to the same AD. I did that and then I was going to delete the old LDAP directory. It gives me a warning that all users that were created with this LDAP integration will be deleted. Yikes!!!
I'm stuck. Should I sync the new LDAP directory with the URI (which is pointed to the same AD as the old one) then delete the old LDAP Directory? Will my users stay intact?

I found a note in the documentation that expkained that MSRTCSIP... URI needs to be populated manualy or if the user was/is a Lync user it is populated automatically by Lync. Easy fix was add all users as Lync users then delete users as Lync users and then the AD attribute stays populated.

CUCM Upgradation from 8.6 to 9.1

Hi
when we upgrade cucm 8.6 to 9.1, can we use the same 9.1 iso file which we wre using for the full installation?
Thanks in Advance....

Hi Midhun,
You need to use an upgrade file, not the bootable file that you use for fresh installation. You can either request it through the PUT tool or you can download it from the following link
http://software.cisco.com/download/release.html?mdfid=284510097&flowid=45900&softwareid=282074295&release=9.1%282%29SU1&relind=AVAILABLE&rellifecycle=&reltype=latest
HTH
Manish

CUCM upgrade in UCCE environment

Similar Messages

Maybe you are looking for