CUCM Version 7.0 to 10.5 issue
Dears,
Customer wanted to shift its 7.X cucm to 10.5; but once we visited the site we noticed his Publisher server was crashed since long and IPPhones were registered with Subcriber.
In order to upgrade this solution we need the DLUs detail and Publisher Mac (if i am not wrong). Then at that time customer told us just forget about Publisher mac and DLUs and order a fresh solution to accommodate his existing number of users.
We ordered fresh licenses with UCS servers and 10.5 software.
Now we got this hardware and software; but customer now asking that he wants to upgrade (means like taking configuration backup of existing CUCM 7.X and restoring it to CUCM 10.X). As per my understanding its not possible this way.
Now one thing in my mind we can manually configure device pool, route patterns etc.... as per existing server and for the phones/user we can export and import using Bulk tool.
I just want to confirm is it really possible as per customer saying now where we have fresh licenses; not upgrade or migration licenses.
Secondly, if there is any other way or suggestion by you to do this task complete.
Forgive if i am asking anything nonsense
Thanks,
Hi Mohsin,
there won't be any challenge.
It is more like building a fresh Call Manager on version 10.x now.
Once u configure it, either u can generate the licenses on your own by visiting www.cisco.com/go/license or send mail to [email protected] with Sales Order Number.
To do this u need to visit Prime License Manager, go to licenses---Fulfilement ---other fulfilment options --genearte license request and copy that in notepad.
One question: Did u get PAK number for licenses for new Users ?
regds,
aman
Similar Messages
-
CUCM Version 7.0(2) Backup issue
Hello ladies and Gentlemen,
I Had a call manager running software version (Engineering Special 7.0.2.21015-1) and I do not have the source for this ES and I could not find it any more on Cisco Downloads like it is obsolete (correct for me if I am wrong) is there is a way to order this patch specifically one more question could I take a backup from this version (7.0.2.21015-1) and restore the backup on Version (7.0.2.20000-5) My researches guide me that is can not be accomplisied (Is that confirmed) So what shall I shall I do to back up my system with a source for my runnnig software version DVD to use it in case of DR and to restore my Backup to it.
Thanks,Hi Karim,
you need to have exactly same CUCM version while doing the restore.
This ES might have been provided to you by TAC as a workaround to issue which u might have been facing earlier.
Two ES available are not going to help you.
Cisco Unified Communications Manager 7.0(2.21010-2) Engineering Special and 7.0(1.21007.1) Engineering Special
What u can do is open a TAC case and ask them to publish ES again?
regds,
aman -
Cisco IP Phone 8945 not present in cucm version: 7.1.5
I am trying to add a Cisco ip phone type 8945 to a CUCM version version: 7.1.5.33900-10
The phone type 8945 does not show up in the drop down window in my Callmanger.
I am trying to find out if i need to add the new firmware for 8945 and the device package ? or only the firmware will do the job ?
SuleyHi Souley,
When you are trying to add a new model/device type you will need
to use the Device Pack
Like the latest for 7.1.5
cmterm-devicepack7.1.5.36121-2.cop.sgn
From;
http://www.cisco.com/web/software/282074299/102827/cmterm-devicepack-7_1_5_36121-2_Readme.pdf
Cheers!
Rob
"When it comes to luck you make your own "
- Springsteen -
Hello,
Customer has a CUCM 6.1.5 cluster which is getting upgraded to 7.1.5. currently the CUCM CDR is sent to a external system (performix) which generates required reports. I would like to know if there is any difference in the CDR output format of CUCM version 6.1.5 and 7.1.5/ its vital to confirm this prior to upgrade as the performix is managed by a different vendor.
Please advise !
ShahidYou can review the CDR documentation here to find that out, most likely there might be some changes
Maintain and Operate Guides
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html
CDR admin guides have the field definitions.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk -
Looking for License Mac CUCM version 6
Hi
I am trying to find the licesne mac address for CUCM version 6
Usually with show status the license is there
But now i cant find itHi ,
The License MAC/virtualisation was introduced in call manager from version 8.0(2+)
you can refer the link for License MAC details.
http://docwiki.cisco.com/wiki/Licensing_Model_for_Virtualized_UC_Applications
regds,
aman -
Version 999 Project System Plan Data Issue
I am using transaction CJ9B to copy the Project System related plan data i.e. plan data at the WBS element level from Version 10F, period 1 to 12 in year 2010 to version 999, period 1 to 12 in year 2010. The transaction CJ9B runs successfully in the update mode. But when report CJI4 is executed for version 999, period 1 to 12 in year 2010 then we do not find plan data in sync with version 10F.
I analysed this issue, had a meeting with end user and blanked out target version 999 using source version 9ZR for the year 2010. Then I again copied version 999 from version 10F. Still plan data in version 999 do not exist as they are in version 10F. I have checked the version 999 master data in transaction OKEV. Integrated Planning for SPL, COPA, cost center accounting and business process is active. COPY Allowed is also enabled. Version 999 is unlocked as well.
Hence I am not sure why the copy functionality is not working fine for version 999, period 1 to 12 in year 2010.
Can you please take a look and revert with your opinion so that this issue can be fixed ?
Thanks,
UmeshHi,
If you want to copy all the plan date from 10F to 999, then in Txn CJ9B
select the indicator reset and overwrite in target version and execute in test mode.
Regards, -
I recently upgraded my Mac to Yosemite and I can't use the custom function (grayed out) in Image Trace Illustrator CS6 (physical version). Anyone else having this issue?
Custom will show automatically as soon as you just edit some options. So just go ahead, you don't need to select "custom"
-
According to the DocWIki, there doesn't seem to be much difference between the CUCM 9 & CUCM 10 virtualisation requirements.
Is there any real difference between the CUCM 9 & CUCM 10 OVAs, or is it all just cosmetic?
GTGHi Gordon,
Hope all is well with you my friend!
I'll just add this reference to the good tips from our buddies Chris & Java (+5!!)
There is a nice discussion in this Ask the Expert with Amit & Raees in these 10.x notes;
https://supportforums.cisco.com/discussion/12103966/ask-expert-cisco-unified-communications-manager-cucm-version-100
Cheers!
Rob -
I accidently deleted Safari and now I can't reinstall because it keeps telling me there is a newer version on my computer. The issue is my system does not support the newer version. Does anyone know how I can get around this?
Apple wanted to charge me 50 bucks jsut to talk to someone!
I believe you may be referring to the $49 ASL agreement at AppleCare? That is only when/if you are out of AppleCare Protection.
Can you get to an AppleStore Genius Bar?
They may be able to fix this for you. No charge.
I highly doubt that. There is a $70 charge for troubleshooing software issues, EVEN IF there is AppleCare Warranty on the hardware.
However, since there is no charge for an appointment at a Bar, go make one, and see what options they give you. Let us know how it goes. -
Is CUCM version: 8.0.3.20000-2 affected buy the bash bug - Shellshock
I read CSCur00930 and also Advisory ID: cisco-sa-20140926-bash.
It has several versions of CUCM listed as affected, and also some that are unaffected.
Can someone tell me whether CUCM version 8.0.3.20000-2 is affected by this bug as I can't find it on the lists in the advisory?
Regards.Unfortunately according to the CSCur00930 the CUCM 8.0 won't get a fix as this version is still supported without any further correction.
Fix should be made available from 8.5 version:
Release 8.5.1 - first fixed release is TBD
Release 8.6.2 - first fixed release is TBD
Release 9.1.2 - first fixed release is TBD
Release 10.0.1 - first fixed release is TBD
Release 10.5.1 - first fixed release is TBD -
Oracle RDB driver Version 3.01.00.01 Connectivity Issue
I have a SQL Server 2000 extended stored procedure connecting to an Oracle RDB data server via an ODBC connection (using Oracle RDB driver Version 3.01.00.01). The SQL Server 2000 runs on a Windows 2000 Server.
This extended stored procedure opens up multiple database connections and maintains them for processing. Usually, everything runs fine.
However, every so often, we have connectivity issues. What happens is as follows:
When we bring a station down and then try to reconnnect, our connection is denied, and we get the error: "recv() unexpected close Ret 0 Err#0 UNKNOWN Unknown WINSOCK Error 0". (This error is logged by the .dll running in the SQL Server processing space.) From the first time we receive a connectivity error like this until the Oracle RDB box is rebooted, we cannot establish another new ODBC connection to that Oracle RDB box --- whether we are trying to establish it programmatically or just via a "test connection" in the ODBC dialogue on the SQL Server box.
We can, however, establish an ODBC connection to another, identically configured, Oracle RDB box from the SQL Server box (without restarting the SQL Server box).
Has anyone had experience with instable connections from Windows system using the Oracle RDB driver to connect to the Oracle RDB? If not, can anyone point me in a direction that would help me research this? I am more familiar with SQL Server than Oracle, and the Oracle DBA on the other end isn't very accessible.
I'd really appreciate any help anyone can give me.
Thanks!I got same error.. Are you already solve that problem? how? please help me. Thanks
-
** Ugrent --CUCM Upgrade 8.6 to 10.5 issue **
Hello all,
We have upgraded CUCM from 8.6 to 10.5 (direct upgrade).
After upgrade we cant make changes into CUCM Publisher. While adding phones or device profile we are facing following error:
Add failed. The Insert privilege is required for this operation.
Also, our Cisco Unified Attendant Console Enterprise Addition sync with CUCM is not successful.
CTI RoutePoint & CTI Ports are not registered gone into unknow state.
Attached are Attendant console enterprise CUCM sync reports screen shot.
DB Replication for whole cluster is good with value 2.
Need urgent help - our system is in production now & we dont have cisco support agreement at the moment.
Regards,Here are the install logs:
admin:file view install system-history.log
=======================================
Product Name - Cisco Unified Communications Manager
Product Version - 10.5.1.10000-7
Kernel Image - 2.6.32-431.3.1.el6.x86_64
=======================================
09/12/2014 22:16:31 | root: Install 10.5.1.10000-7 Start
09/12/2014 15:45:21 | root: Boot 10.5.1.10000-7 Start
09/13/2014 02:17:53 | root: Install 10.5.1.10000-7 Success
09/13/2014 02:17:54 | root: Boot 10.5.1.10000-7 Start
09/13/2014 02:41:59 | root: DRS Restore UCMVersion:10.5.1.10000-7 Start
09/13/2014 02:55:15 | root: DRS Restore UCMVersion:10.5.1.10000-7 Error
09/13/2014 03:06:55 | root: Boot 10.5.1.10000-7 Start
09/13/2014 03:16:24 | root: DRS Restore UCMVersion:10.5.1.10000-7 Start
09/13/2014 03:55:07 | root: DRS Restore UCMVersion:10.5.1.10000-7 Success
09/13/2014 03:59:19 | root: Boot 10.5.1.10000-7 Start
09/13/2014 06:16:40 | root: DRS Restore UCMVersion:10.5.1.10000-7 Start
09/13/2014 06:21:33 | root: DRS Restore UCMVersion:10.5.1.10000-7 Error
09/13/2014 09:31:10 | root: DRS Backup UCMVersion:10.5.1.10000-7 Start
09/13/2014 10:09:25 | root: DRS Backup UCMVersion:10.5.1.10000-7 Success
09/14/2014 12:38:48 | root: Restart 10.5.1.10000-7 Start
options: q=quit, n=next, p=prev, b=begin, e=end (lines 1 - 20 of 21) :
admin:
admin: -
After upgrading to latest version of iTunes audio CD burning issues
Hi,
I upgraded to the latest version of iTunes and now when I try to burn a playlist as an audio CD it keeps telling me it won't fit on one CD and I have now gotten the playlist down to 1 hour and it is an 80 Min CD and it still won't let me do it. Anyone else having an issue and if so is there a solution?
Thanks,
MikeI've seen this once before and deleting the playlist and recreating it with a different name solved it.
Also... try using disk utility to burn a data CD to make sure that burning generally works. Daft I know, but there you go. -
CUCM Version 9.X generate alerts every day
Hi To all
I receive everyday alerts that two nodes from the cluster are down
ServerDown occurred.
Node 10.10.1.1 is unreachable.
ServerDown occurred.
Node 10.10.1.2 is unreachable.
We have a cluster of four cucms
First ucs server located to the building A and holding the below cucms
10.10.0.1
10.10.0.2
Second ucs server located to the building B and holding the below cucms
10.10.1.1
10.10.1.2
Building A connected with Building B with dark fiber
Checked the interface into the layer 3 devices on both sides and are clear
No errors no drop packets
check the output from the replication status
The ping msec is acceptable?
admin:utils dbreplication runtimestate
DB and Replication Services: ALL RUNNING
DB CLI Status: No other dbreplication CLI is running...
Cluster Replication State: Replication status command started at: 2014-03-20-09-56
Replication status command COMPLETED 603 tables checked out of 603
Errors or Mismatches Were Found!!!
Use 'file view activelog cm/trace/dbl/sdi/ReplicationStatus.2014_03_20_09_56_34.out' to see the details
DB Version: ccm9_1_1_10000_11
Repltimeout set to: 300s
PROCESS option set to: 1
Cluster Detailed View from CM1 (4 Servers):
PING CDR Server REPL. DBver& REPL. REPLICATION SETUP
SERVER-NAME IP ADDRESS (msec) RPC? (ID) & STATUS QUEUE TABLES LOOP? (RTMT) & details
CM1 10.10.0.1 0.032 Yes (2) Connected 0 match Yes (2) PUB Setup Completed
CM2 10.10.0.2 0.099 Yes (3) Connected 0 match Yes (2) Setup Completed
CM3 10.10.1.1 1.378 Yes (4) Connected 140 match Yes (2) Setup Completed
CM4 10.10.1.2 1.232 Yes (5) Connected 140 match Yes (2) Setup Completed
Regrds
ccHi,
Your cluster could be affected by the following bug
https://tools.cisco.com/bugsearch/bug/CSCtl75789
Symptom:
The RTMT receives a false alarm that the Server is down.
Conditions:
Any error in the network that closes the TCP session on the ports 1090 and 1099 will cause the false alarm.
Workaround:
none.
HTH
Manish -
V.Urgent: EPM Version 11.1.2.0 Installation Issues
Hi,
I am installing EPM Version 11.1.2.0 in my laptop, selected only FOundation Services to install first. The install Progress stop at 99% with the below Error and it is not moving further
ERROR in Console as : " Creating Oracle Inventory, the process will take few minutes" and the below in Command window.
Can you please help to fix this issue? Appreciate your help in advance.
Thank, UB
Starting Upgrade check...Ok
EPMINS-01002: All installation prerequisites have been met. Starting EPM System
Installer.
Starting UpgradeScriptsAction...
Trying to init MappingTreeHelper with HyperionHome [d:\Hyperion\EPMSystem11R1]
Result is [true]
Found configuration for hss
Script name: HSS
Trying to resolve script folder path: $J(EPM_ORACLE_HOME)\upgrades\11.1.2.0\HSS
Result: d:\Hyperion\EPMSystem11R1\upgrades\11.1.2.0\HSS
Copying upgrade scripts to the d:\Hyperion\EPMSystem11R1\upgrades\11.1.2.0\HSS
could not utilize start class: com.installshield.wizard.Wizarduser3641156 wrote:
Hi,
You need atleast 4 GB minimum for installing only Essbase and HSS version 11.1.2, performance would be little slow but it works.If you are using essbase even with HSS security you don't actually need the foundation service running, you can just run essbase and it should authenticate.
Obviously you need it running if you want to provision or if you want to run workspace.
Cheers
John
http://john-goodwin.blogspot.com/
Maybe you are looking for
-
Help me choose a datastructure please - urgent
hi all,i have a very serious problem,to which i am not able to find the solution.the problem is as follows i have a large number of datas in a database table.now i need to query that table so many times,so to improve the performance i thought i can r
-
Photomatix plug-in's HDR merged image has suddenly stopped showing up as part of the stack, yet when I repeat the merge it warns that these images are already merged. I have the merged image labeled with a HDR suffix. Worked fine until now. Thanks
-
How do I update/change the connect descriptor for a target RAC database in Cloud Control
I have Cloud Control 12c Release 3 set up and monitoring many hosts and targets. However when monitoring my RAC (2 nodes), it cannot connect to the database instances (although it shows them as up). I get the message "IO Error: The Network Adapter co
-
xfce crashed and stays crashed even after reboots.. I tried to uninstall it and the reinstallit but did not work. Actually sudo startxfce4 perfectly works (but then I have to stay logged in as root). How to solve this? Thanks, G1ac
-
I seem to have a problem with my iphone 3g. Im trying to download apps from the app store. its lets me, just when the icon pops up on the screen it says loading but nothing happens. i thought maybe it was just taking longer then normal. so i download