Cuda_supported_cards.txt no longer present in CC 2014 Premiere Pro, After Effects Folders

I'm on a "gaming" Win laptop using one of the latest nVidia GPU's, the GTX 880M. Being new--year old really new?--, I had to add it to the list contained in cuda_supported_cards.txt for Pr, AE and AME. With the newest CC 2014 update, these .txt files are no longer present in their respective program folders.
Does this mean that the programs no longer differentiate? If they see CUDA cores they enable the acceleration? Or does this mean they stopped the end-user from by-passing their filters? How to verify if I'm getting the acceleration? I recall having the feature greyed out in previous versions of these programs if I hadn't yet edited the list, and at the moment they are not greyed out despite not having found a list to edit.
I've searched for mention of this change in newest version but have yet found a discussion.
Thanks in advance,
Andrew

From CC 2014 menu, select: file / project settings / General
And if the Renderer "drag down" shows a "Mercury Playback Engine GPU Acceleration" option, then rest assured that Premiere Pro is seeing and using your GPU!
Regards,
Jim

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Details of video preview with Mercury Transmit in the 2014 update to After Effects CC

In the 2014 update to After Effects CC, which is available today, the technology used for video preview on an external monitor has been replaced with Mercury Transmit technology from Premiere Pro. Read about it in detail here:
http://bit.ly/AE_video_preview
Please post in this thread to discuss or ask questions about these changes.
Read about all of the other changes coming to the 2014 update to After Effects CC here:
http://bit.ly/AE_CC_next_details

Jef,
It's your choice if you wish to use Mercury Transmit with your AJA cards, or the AJA Preview plug-in. You do not need to uninstall anything, but you should disable the one you are not using.
The differences between the two are subtle, but can be simplified (very grossly simplified) to speed vs. accuracy.
The AJA Preview plug-in has a performance advantage over Mercury Transmit. AJA is able to optimize the frame throughput because they have better access to their hardware. You should be able to get real-time previews under most circumstances.
Mercury Transmit has better access to the After Effects pixel buffer than the AJA Preview plug-in. For example, when color management is enabled in the project, Mercury Transmit will apply color transforms. These color transforms require additional processing, which can slow down the preview speed and drop it below real-time.
Performance of video preview in After Effects (any version, using any of the available technologies) otherwise tends to be a straightforward equation of the computer's processor horsepower vs. the requirements of the frames being pushed (frame size + frame rate + color depth + color management). In the "performance of RAM preview when video preview is enabled" section of this page, I've detailed what levers you can pull to affect the performance of video preview in After Effects:
http://blogs.adobe.com/aftereffects/2014/05/video-preview-mercury-transmit-after-effects.h tml
If you continue to have problems, please post more detail about the settings you are using, especially whether you are using greater than 8-bpc color or color management in the project. Machine specs and the state of the machine, including the amount of RAM, free RAM, and other applications running, will also be helpful. Please also state, given all of the above, what frame rate is being reported in the Info panel during RAM preview playback.

Photoshop CC 2014 crashes when After Effects is open (ntdll.dll module failure)

Recently, I upgraded from CC to CC 2014. Once I was satisfied with 2014, I uninstalled CC. Since then, I've been having a major issue where if I try and use Photoshop CC 2014 and After Effects CC 2014 simultaneously, either Photoshop or both will crash.
The event viewer gives me this:
Faulting application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480338c
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000024
Fault offset: 0x00000000000cd7e8
Faulting process id: 0xe58
Faulting application start time: 0x01d02c8024742b4a
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 6a2ab0d5-9873-11e4-91b7-14dae9d81d5a
Photoshop generally doesn't give me an error message, but when After Effects crashes, it's almost never the same error message twice, though frequently mentions Dynamic Link in the message.
I've uninstalled and reinstalled Creative Cloud multiple times, including using the Cleaner tool. I'd really like to avoid having to wipe my hard drive and reinstall my OS, like support immediately told me to do.
Running Win7 64-bit Ultimate, 32GB RAM, Intel i5-2500k, NVIDIA GeForce 560 Ti. Any help would be greatly appreciated.

I do not have After effects. Your CC 2014 seems to be up to date. Are all Windows Updates installed and did you install the Dec 23 2014 Nvidia driver?
GeForce Game Ready Driver
Version
347.09 - WHQL
Release Date
Tue Dec 23, 2014
Operating System
Windows 7 64-bit
Windows 8.1 64-bit
Windows 8 64-bit
Windows Vista 64-bit
Language
English (US)
File Size
293.36 MB

PP CS6 to AE CC 2014 (Replace with After Effects Composition)?

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Hey thanks cc_merchant, that doesn't come as a surprise to me, I guess I'm just a little disappointed by this on two levels, one this not having been mentioned or it is mentioned but well hidden and secondly that it's purposely crippled. That's business.

Hi, I upgraded to Creative Cloud 2014 and now After Effects and Premiere says that Quicktime is not installed. With Adobe Premiere, the application crashes soon thereafter.

Please help. This is uber-frustrating.

Being a Mac, is Quicktime installed by default, or do you have to manually install it as in the Windows world?
These may not help, but since I'm on Windows I only have a few saved Mac links
next link says After Effects, but check YOUR permissions !!!
http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
And some older links
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-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-and https://forums.adobe.com/thread/1507936

Internal camera no longer working on multiple Mac Book Pros after updating to 10.8.5. with third party software. (Smart Board, Bridgit ) Camera does work with Skype.

I have several Mac Book Pros that I am responsible for. They will no longer recognize the camera in SmartBoard and in Smart Bridgit since updating to 10.8.5. One of the machines is even running 10.9 and it still won't work. I have teachers who are very frustrated because they wish to use the Bridgit Software in their classrooms. Skype appears to be working fine. It is just the Smart Board Software.

Hey there MelAllen,
It sounds like you need help troubleshooting the built in camera on some of the computers there. I want to recommend the troubleshooting steps outlined in this article named:
How to Troubleshoot iSight
http://support.apple.com/kb/ht2090
Built-in iSight cameras
These steps are for iSight cameras that are built into a computer, such as the iMac G5 (iSight) or later, the MacBook, or MacBook Pro.
See if the issue is application-specific.
Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
See if the issue is user-specific.
Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
Find out if the computer recognizes the iSight
Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
Reset SMC or PMU
Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)
Thank you for using Apple Support Communities.
Regards,
Sterling

Premiere and After effects no longer work after graphics card upgrade

So heres my problem. A week ago my gtx 295 died. So I got a new gtx 780 and new ram. After installing my new card and installing the latest drivers premier and after effects cs6 crash on the splash screen. Whats wierd is these are the only programs that crash. After effects cs4 works fine along with all my maya stuff. I reinstalled premier and it still crashes for some reason.
I'm running vista ultimate 64bit with the cs6 production suite. I do have some plugins on after effects including the trapcode suite amd optical flares.
Any tips?

graphik wizard wrote:
So heres my problem. A week ago my gtx 295 died. So I got a new gtx 780 and new ram. After installing my new card and installing the latest drivers premier and after effects cs6 crash on the splash screen. Whats wierd is these are the only programs that crash. After effects cs4 works fine along with all my maya stuff. I reinstalled premier and it still crashes for some reason.
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Any tips?
graphik wizard,
The only thing I can think of is that Windows Vista is not one of the supported operating systems for Premiere Pro CS6. Only Windows 7 is listed. Is it possible to upgrade your OS?
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After Effects CC 2014 problem: Image from frame from the last Premiere CC-After Effects link permanently burned into new project compositions.

One frame from one of the clips I sent from Premiere to After Effects through "replace with After Effects composition" was permanently burned in After Effects and now it appears in every new composition of every new project I create as the background of such composition.
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Please, any ideas of what's going on and how to get rid of it?
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RR.

Thanks so much Dave. It fixed the problem.
Raoul.

I can't see the group ripper in premiere pro after 2014.1 update, and 2014.2 did not fix.

Please someone help me fix this I am literally going crazy as I have to edit in my notebook and am constantly hooking it up to different monitors, which calls for a different workspace most of the time. Thanks in advance.
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Click on the name and drag.

On my macbook pro after effects cc 2014 says no quicktime

opening after effects hangs quite a while and on media core then says quicktime not available on an apple.......help?

See this:
fixing permissions problem that impedes start of Adobe applications
If that doesn't work, see this:
troubleshooting QuickTime errors with After Effects

How do i remove a blinking light? CC 2014 Premiere Pro AE / Mocha ?

I have been trying to figure out the best way to do this and it seems harder than I first thought.
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the shot does move a bit since the camera was on track.
the phone button is dark them bright orange then dark.
help?
thanks!

you could try "change to color" effect or something similar, to remove the bright orange, but that might have its own problems as the light changes. if you are unable to manually track your picture over the video frame, you will probably want/need AE. you can use its motion tracker or mocha. there are plenty of tutorials on these on youtube. if the picture you have doesn't work as the camera moves on its track thru the shot, you may need to recycle moments of the video where the light on the phone is off.

Please inform me where I can get the title template as the plugin for Adobe Premiere Pro CC 2014?

Dear Adobe Premiere friends,
Previously I the user of Pinnacle Studio which I can easy use the Title style/template, now I'm using Adobe Premiere Pro CC and difficult to have the Title style/template, can anyone inform me where i can download the free Title plugin/template.
Tks & B/regards,
Handjojo

Hi,
Here is a link to download the additional templates for premiere pro: Library, title templates, template projects missing: Premiere Pro, After Effects, Encore
They are common for cs6, cc and cc 2014.
Thank You
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Premiere Pro CC 2014 / Projektmanager fehlerhaft?

Hallo,
mir gelingt es derzeit nicht meine aktuellen Filmprojekte, die zur Bearbeitung auf einem Raidsystem lagern mittels Projektmanager auf eine externe Archivplatte zu kopieren.
Ich erhalte permanent, nachdem die Datenübertragung schon 2/3 gelaufen ist eine Fehlermeldung. " Schwerwiegender Fehler - Projekt bitte speichern und erneut versuchen"
Bis vor kurzem lief dieser Befehl aber fehlerfrei. Wie kann ich nun meine Projekte sicher archivieren und mein Radialstem wieder freimachen?
Warum funktioniert das denn nicht, selbst von Projekten die am MacBook unterwegs erstellt wurden, also andere Hardware, geht es auch nicht.
Mir scheint dass sich mit dem letzten Update hier ein Bug eingeschlichen hat.
Oder gibt es eine andere Erklärung??
Danke für ein Feedback.

投稿ありがとうございます。
Premiere Pro CC 2014 (Adobe Media Encoder CC 2014)では、FLV及びF4Vでの書き出しはサポートされなくなりました。
（英文になります。近日翻訳予定）
removal of FLV and F4V export features from Adobe Media Encoder, After Effects, and Premiere Pro | After Effects regio…
FLV及びF4Vでの書き出しは、Premiere Pro CC( Adobe Media Encoder CC)の7.2.2までとなります。
Premiere Pro CC　7.0 は以下の方法でインストールでき、利用可能です。
【お知らせ】最新のCCではなく、CS6をインストールする方法
※Premiere Pro CC 2014のプロジェクトファイルは、下位バージョンのPremiere Pro CC 7.xで直接開くことはできません。（下位互換がございません）
FLVやF4Vで書き出したい場合は、お手数ですが、いったんファイル書き出しし、再度Premiere Pro CC 7.x (Adobe Media Encoder CC 7.x) やCS6にファイル読み込みし、FLVやF4V書き出しを行います。

Premiere pro 2014

mac OSX ver10.9.4（i mac/メモリ16GB)なのですが、インストールして開こうとすると「使用できるビデオ再生モジュールを見つけられませんでした。ビデオ表示ドライバーを更新して、もう一度実行してください。」という
エラーがでます。どうしたらよいでしょうか？
よろしくお願いします。

makotoinaishiさん
情報ありがとうございます。
AMD Radeon HD 6970M 1024 MBがGPUですね。
MがついているためAdobeの高速処理認定カードではないようですね。
必要システム構成 | Adobe Premiere Pro
だからと言って起動できないのはおかしいのですが…。
下記はご提案になります。実行は自己責任でお願いします。
◆もしコンプリートプランである場合、After Effects CC 2014は起動できますでしょうか？
◆システム環境設定＞省エネルギー　をご覧ください。
　ここで「グラフィックスの自動切り替え」という項目がある場合は、Radeon HD 6970Mのほかにもう一つ
　GPUが入っている可能性があります。チェックを外して自動切り替えを無効にしてどうかお試しください。
http://support.apple.com/kb/HT2412?viewlocale=ja_JP
※もし「グラフィックスの自動切り替え」という項目がない場合（下記画像のように）はGPUがRadeonのみだと思われます。
◆新規アカウントで改善は良く聞きますしフォーラムでもよく見るトラブルシューティングの一つです。
　プロジェクトやクリップのバックアップが可能であれば是非お試しいただきたいです。
◆GPU名称を追記して強制的にGPU認識させる方法（裏ワザ）
1)Applications/Adobe Premiere Pro CC 2014/Premiere Pro CC 2014　を右クリ
2)コンテキストメニューの「パッケージの内容を表示」
3)Contents＞opencl_supported_cards.text　を探します
　このテキストファイルに「OpenCL高速処理の認定カード」が記載されており、これを基にPremiere Pro が動作します。
4)権限上そのまま開いて書き換えても保存できないため、まずこのファイルをコピーしてデスクトップに同じ名前で保存します。
5)デスクトップに貼り付けたファイルを開いてGPU名称を追記します。
　今回であれば形式の近い「AMD Radeon HD 7950」を例に見ながら、
　「AMD Radeon HD 6970M」を追記します。※半角スペースなどにご注意され正確に記載ください。
6)これで保存し、デスクトップのファイルを先ほどのContents内に持っていきます。
7)「コピー」というダイアログが出ますので「置き換える」を選びます。
8)Macを再起動し、Premiere Pro CC 2014の起動を試します。
これでもダメなら再インストールなども検討して良いと思われます。。

Premiere Pro CC 2014 crashes upon preview

I've just started a project in Premiere Pro CC, and only have a few clips in place, but when I preview, it will play through once (usually) and then if I make an adjustment and try to preview again, it will crash. Sometimes it crashes the first time. I have updated Windows 8.1 and the drivers for my video card, and the same thing happens. QuickTime is the latest version as well.
When I check the Event Viewer for Windows, there are a couple of different errors:
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: VideoFilterHost.dll, version: 8.2.0.65, time stamp: 0x5486bf85
Exception code: 0xc0000005
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Faulting application name: plugin-container.exe, version: 34.0.5.5443, time stamp: 0x5475dd5d
Faulting module name: mozalloc.dll, version: 34.0.5.5443, time stamp: 0x5475d664
Exception code: 0x80000003
Frustrating. Any help appreciated.
Mark

Hey mwallace01, my apologies for not following up sooner. To un-gray the Mercury option there are hacks documented on youtube which involve modifying the "cuda_supported_cards.txt" file to add your graphics card. However, I'm not sure this is the root of your problem. I've noticed is that your gfx card is the Intel HD Graphics 4000 and I believe that is an embedded gpu on your motherboard which simply may not be sufficient to run Premiere or After Effects, but you can try editing the .txt file at your own risk. Since Macs have a more closed/controlled/narrow/(whatever you want to call it) business model/environment, there are less variables and (I'm guessing here) easier to troubleshoot with much less variation in hardware. Secondly, if you are going to edit that file, you need more than just adding "Intel HD Graphics 4000" to the file, you also may need to find the version/revision numbers and a few other small (but necessary) details for it to recognize the card. You might need to go to the Device Manager in Windows and possibly use GPUID as well. Watch a few tutorials before you decided to continue with this step.
As for a refund, you should start a whole new ticket/forum post altogether or email customer support.
Hope this can help resolve your issues and hopefully someone with better knowledge may jump into this discussion!

Cuda_supported_cards.txt no longer present in CC 2014 Premiere Pro, After Effects Folders

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