Cue 8.6.6 not transfer to cucm extension

Hi Expert
I have a router 2921 with cue 8.6.6 integrated with CUCM 8.6. My issue is when an incoming calls come to the router from PSTN the AA is playing the welcome message when i try to enter any extension register in cucm is not accepting the dtmf and the AA continue palying. Sometimes the cue says please try again OR the phone number you are trying to reach is currenty out of service. Please guy i need your help and support.
Regards

Hi
Please check the debug output.
Nov 27 2013 10:59:55.265 KSA: %SYS-5-CONFIG_I: Configured from console by shad@btc on vty0 (10.116.12.143)
YANYAN-GF_WAN-RT01#debug h245 asn1
H.245 ASN1 Messages debugging is on
YANYAN-GF_WAN-RT01#cch323_ip_best_local_address: IP 10.232.41.254 found for bound IDB GigabitEthernet0/0.30cch323_ip_best_local_address: IP 10.232.41.254 found for bound IDB GigabitEthernet0/0.30cch323_ip_best_local_address: IP 10.232.41.254 found for bound IDB GigabitEthernet0/0.30
Nov 27 2013 11:00:10.321 KSA: H245 FS OLC OUTGOING PDU ::=
value OpenLogicalChannel ::=
      forwardLogicalChannelNumber 1
      forwardLogicalChannelParameters
        dataType audioData : g711Ulaw64k : 20
        multiplexParameters h2250LogicalChannelParameters :
          sessionID 1
          mediaControlChannel unicastAddress : iPAddress :
            network '0AE829FE'H
            tsapIdentifier 16459
          silenceSuppression FALSE
Nov 27 2013 11:00:10.321 KSA: H245 FS OLC OUTGOING ENCODE BUFFER::= 0000000C6013800B050001000AE829FE404B00
Nov 27 2013 11:00:10.321 KSA:
Nov 27 2013 11:00:10.321 KSA: H245 FS OLC OUTGOING PDU ::=
value OpenLogicalChannel ::=
      forwardLogicalChannelNumber 1
      forwardLogicalChannelParameters
        dataType nullData : NULL
        multiplexParameters none : NULL
      reverseLogicalChannelParameters
        dataType audioData : g711Ulaw64k : 20
        multiplexParameters h2250LogicalChannelParameters :
          sessionID 1
          mediaChannel unicastAddress : iPAddress :
            network '0AE829FE'H
            tsapIdentifier 16458
          mediaControlChannel unicastAddress : iPAddress :
            network '0AE829FE'H
            tsapIdentifier 16459
          silenceSuppression FALSE
Nov 27 2013 11:00:10.321 KSA: H245 FS OLC OUTGOING ENCODE BUFFER::= 400000060401004C60138012150001000AE829FE404A000AE829FE404B00
Nov 27 2013 11:00:10.321 KSA:
Nov 27 2013 11:00:10.321 KSA: H245 FS OLC OUTGOING PDU ::=
value OpenLogicalChannel ::=
      forwardLogicalChannelNumber 2
      forwardLogicalChannelParameters
        dataType audioData : g729 : 2
        multiplexParameters h2250LogicalChannelParameters :
          sessionID 1
          mediaControlChannel unicastAddress : iPAddress :
            network '0AE829FE'H
            tsapIdentifier 16459
          silenceSuppression FALSE
Nov 27 2013 11:00:10.321 KSA: H245 FS OLC OUTGOING ENCODE BUFFER::= 0000010D4001800B050001000AE829FE404B00
Nov 27 2013 11:00:10.321 KSA:
Nov 27 2013 11:00:10.321 KSA: H245 FS OLC OUTGOING PDU ::=
value OpenLogicalChannel ::=
      forwardLogicalChannelNumber 2
      forwardLogicalChannelParameters
        dataType nullData : NULL
        multiplexParameters none : NULL
      reverseLogicalChannelParameters
        dataType audioData : g729 : 2
        multiplexParameters h2250LogicalChannelParameters :
          sessionID 1
          mediaChannel unicastAddress : iPAddress :
            network '0AE829FE'H
            tsapIdentifier 16458
YANYAN-GF_WAN-RT01#        }
          mediaControlChannel unicastAddress : iPAddress :
            network '0AE829FE'H
            tsapIdentifier 16459
          silenceSuppression FALSE
Nov 27 2013 11:00:10.325 KSA: H245 FS OLC OUTGOING ENCODE BUFFER::= 400001060401004D40018012150001000AE829FE404A000AE829FE404B00
Nov 27 2013 11:00:10.325 KSA:
YANYAN-GF_WAN-RT01#
Nov 27 2013 11:00:16.265 KSA: H245 MSC OUTGOING PDU ::=
value MultimediaSystemControlMessage ::= request : terminalCapabilitySet :
      sequenceNumber 1
      protocolIdentifier { 0 0 8 245 0 7 }
      multiplexCapability h2250Capability :
        maximumAudioDelayJitter 20
        receiveMultipointCapability
          multicastCapability FALSE
          multiUniCastConference FALSE
          mediaDistributionCapability
              centralizedControl FALSE
              distributedControl FALSE
              centralizedAudio FALSE
              distributedAudio FALSE
              centralizedVideo FALSE
              distributedVideo FALSE
        transmitMultipointCapability
          multicastCapability FALSE
          multiUniCastConference FALSE
          mediaDistributionCapability
              centralizedControl FALSE
              distributedControl FALSE
              centralizedAudio FALSE
              distributedAudio FALSE
              centralizedVideo FALSE
              distributedVideo FALSE
        receiveAndTransmitMultipointCapability
          multicastCapability FALSE
          multiUniCastConference FALSE
          mediaDistributionCapability
              centralizedControl FALSE
              distributedControl FALSE
              centralizedAudio FALSE
              distributedAudio FALSE
              centralizedVideo FALSE
              distributedVideo FALSE
        mcCapability
          centralizedConferenceMC FALSE
          decentralizedConferenceMC FALSE
        rtcpVideoControlCapability FALSE
        mediaPacketizationCapability
          h261aVideoPacketization FALSE
        logicalChannelSwitchingCapability FALSE
        t120DynamicPortCapability FALSE
      capabilityTable
          capabilityTableEntryNumber 32
          capability receiveAndTransmitDataApplicationCapability :
            application t38fax :
              t38FaxProtocol udp : NULL
              t38FaxProfile
                fillBitRemoval FALSE
                transcodingJBIG FALSE
                transcodingMMR FALSE
                version 0
                t38FaxRateManagement transferredTCF : NULL
                t38FaxUdpOptions
                  t38FaxMaxBuffer 200
                  t38FaxMaxDatagram 320
                  t38FaxUdpEC t38UDPRedundancy : NULL
            maxBitRate 144
          capabilityTableEntryNumber 27
          capability receiveUserInputCapability : basicString : NULL
          capabilityTableEntryNumber 6
          capability receiveAudioCapability : g729AnnexA : 2
          capabilityTableEntryNumber 5
          capability receiveAudioCapability : g729 : 2
          capabilityTableEntryNumber 3
          capability receiveAudioCapability : g711Ulaw64k : 20
      capabilityDescriptors
          capabilityDescriptorNumber 1
          simultaneousCapabilities
              32,
              3,
              5,
              6
              27
Nov 27 2013 11:00:16.269 KSA: H245 MSC OUTGOING ENCODE BUFFER::= 027001060008817500078013800014000100000100000100000CC0010001000480001F4A0812860100807C0100014008C00200C802014040009080001A83011080000522C00180000422800180000220C0130080010103001F00020004000500001A
Nov 27 2013 11:00:16.269 KSA:
Nov 27 2013 11:00:16.269 KSA: H245 MSC OUTGOING PDU ::=
value MultimediaSystemControlMessage ::= request : masterSlaveDetermination :
      terminalType 60
      statusDeterminationNumber 8964
Nov 27 2013 11:00:16.269 KSA: H245 MSC OUTGOING ENCODE BUFFER::= 01003C402304
Nov 27 2013 11:00:16.269 KSA:
Nov 27 2013 11:00:16.361 KSA: h245_decode_one_pdu: more_pdus = 0, bytesLeftToDecode = 86
Nov 27 2013 11:00:16.361 KSA: H245 MSC INCOMING ENCODE BUFFER::= 0270010600088175000A801380003C000100000100000101000CC00100010004800000860A0000070008824301030180000120C01D80000285014080000385011080002B85015000800002000001010002000300002B
Nov 27 2013 11:00:16.361 KSA:
Nov 27 2013 11:00:16.361 KSA: H245 MSC INCOMING PDU ::=
value MultimediaSystemControlMessage ::= request : terminalCapabilitySet :
      sequenceNumber 1
      protocolIdentifier { 0 0 8 245 0 10 }
      multiplexCapability h2250Capability :
        maximumAudioDelayJitter 60
        receiveMultipointCapability
          multicastCapability FALSE
          multiUniCastConference FALSE
          mediaDistributionCapability
              centralizedControl FALSE
              distributedControl FALSE
              centralizedAudio FALSE
              distributedAudio FALSE
              centralizedVideo FALSE
              distributedVideo FALSE
        transmitMultipointCapability
          multicastCapability FALSE
          multiUniCastConference FALSE
          mediaDistributionCapability
              centralizedControl FALSE
              distributedControl FALSE
              centralizedAudio FALSE
              distributedAudio FALSE
              centralizedVideo FALSE
              distributedVideo FALSE
        receiveAndTransmitMultipointCapability
          multicastCapability FALSE
          multiUniCastConference FALSE
          mediaDistributionCapability
              centralizedControl FALSE
              distributedControl FALSE
              centralizedAudio FALSE
              distributedAudio FALSE
              centralizedVideo TRUE
              distributedVideo FALSE
        mcCapability
          centralizedConferenceMC FALSE
          decentralizedConferenceMC FALSE
        rtcpVideoControlCapability FALSE
        mediaPacketizationCapability
          h261aVideoPacketization FALSE
        logicalChannelSwitchingCapability FALSE
        t120DynamicPortCapability FALSE
      capabilityTable
          capabilityTableEntryNumber 1
          capability genericControlCapability :
            capabilityIdentifier standard : { 0 0 8 323 1 3 1 }
          capabilityTableEntryNumber 2
          capability receiveAudioCapability : g711Ulaw64k : 30
          capabilityTableEntryNumber 3
          capability receiveAndTransmitUserInputCapability : dtmf : NULL
          capabilityTableEntryNumber 4
          capability receiveAndTransmitUserInputCapability : basicString : NULL
          capabilityTableEntryNumber 44
          capability receiveAndTransmitUserInputCapability : hookflash : NULL
      capabilityDescriptors
          capabilityDescriptorNumber 0
          simultaneousCapabilities
              2
              3,
              4
              44
Nov 27 2013 11:00:16.365 KSA: h245_decode_one_pdu: H245ASNDecodePdu rc = 0, bytesLeftToDecode = 0
Nov 27 2013 11:00:16.365 KSA: h245_decode_one_pdu: Read Pkt body: more_pdus:0 rc:0 asn_rc:0
Nov 27 2013 11:00:16.365 KSA: H245 MSC OUTGOING PDU ::=
value MultimediaSystemControlMessage ::= response : terminalCapabilitySetAck :
      sequenceNumber 1
Nov 27 2013 11:00:16.365 KSA: H245 MSC OUTGOING ENCODE BUFFER::= 218001
Nov 27 2013 11:00:16.365 KSA:
Nov 27 2013 11:00:16.365 KSA: h245_decode_one_pdu: more_pdus = 0, bytesLeftToDecode = 3
Nov 27 2013 11:00:16.365 KSA: H245 MSC INCOMING ENCODE BUFFER::= 218001
Nov 27 2013 11:00:16.365 KSA:
Nov 27 2013 11:00:16.365 KSA: H245 MSC INCOMING PDU ::=
YANYAN-GF_WAN-RT01#
value MultimediaSystemControlMessage ::= response : terminalCapabilitySetAck :
      sequenceNumber 1
Nov 27 2013 11:00:16.369 KSA: h245_decode_one_pdu: H245ASNDecodePdu rc = 0, bytesLeftToDecode = 0
Nov 27 2013 11:00:16.369 KSA: h245_decode_one_pdu: Read Pkt body: more_pdus:0 rc:0 asn_rc:0
Nov 27 2013 11:00:16.493 KSA: h245_decode_one_pdu: more_pdus = 0, bytesLeftToDecode = 2
Nov 27 2013 11:00:16.493 KSA: H245 MSC INCOMING ENCODE BUFFER::= 2080
Nov 27 2013 11:00:16.493 KSA:
Nov 27 2013 11:00:16.493 KSA: H245 MSC INCOMING PDU ::=
value MultimediaSystemControlMessage ::= response : masterSlaveDeterminationAck :
      decision master : NULL
Nov 27 2013 11:00:16.493 KSA: h245_decode_one_pdu: H245ASNDecodePdu rc = 0, bytesLeftToDecode = 0
Nov 27 2013 11:00:16.493 KSA: h245_decode_one_pdu: Read Pkt body: more_pdus:0 rc:0 asn_rc:0
Nov 27 2013 11:00:16.493 KSA: H245 MSC OUTGOING PDU ::=
value MultimediaSystemControlMessage ::= response : masterSlaveDeterminationAck :
      decision slave : NULL
Nov 27 2013 11:00:16.493 KSA: H245 MSC OUTGOING ENCODE BUFFER::= 20A0
Nov 27 2013 11:00:16.493 KSA:
Nov 27 2013 11:00:16.493 KSA: H245 MSC OUTGOING PDU ::=
value MultimediaSystemControlMessage ::= request : openLogicalChannel :
      forwardLogicalChannelNumber 2
      forwardLogicalChannelParameters
        dataType audioData : g711Ulaw64k : 20
        multiplexParameters h2250LogicalChannelParameters :
          sessionID 1
          mediaControlChannel unicastAddress : iPAddress :
            network '0AE829FE'H
            tsapIdentifier 16459
          silenceSuppression FALSE
Nov 27 2013 11:00:16.497 KSA: H245 MSC OUTGOING ENCODE BUFFER::= 030000010C6013800B050001000AE829FE404B00
Nov 27 2013 11:00:16.497 KSA:
Nov 27 2013 11:00:16.605 KSA: h245_decode_one_pdu: more_pdus = 0, bytesLeftToDecode = 20
Nov 27 2013 11:00:16.605 KSA: H245 MSC INCOMING ENCODE BUFFER::= 030000000C6013800B050001000AFA080B0FA100
Nov 27 2013 11:00:16.605 KSA:
Nov 27 2013 11:00:16.605 KSA: H245 MSC INCOMING PDU ::=
value MultimediaSystemControlMessage ::= request : openLogicalChannel :
      forwardLogicalChannelNumber 1
      forwardLogicalChannelParameters
        dataType audioData : g711Ulaw64k : 20
        multiplexParameters h2250LogicalChannelParameters :
          sessionID 1
          mediaControlChannel unicastAddress : iPAddress :
            network '0AFA080B'H
            tsapIdentifier 4001
          silenceSuppression FALSE
Nov 27 2013 11:00:16.605 KSA: h245_decode_one_pdu: H245ASNDecodePdu rc = 0, bytesLeftToDecode = 0
Nov 27 2013 11:00:16.605 KSA: h245_decode_one_pdu: Read Pkt body: more_pdus:0 rc:0 asn_rc:0
Nov 27 2013 11:00:16.605 KSA: H245 MSC OUTGOING PDU ::=
value MultimediaSystemControlMessage ::= response : openLogicalChannelAck :
      forwardLogicalChannelNumber 1
      forwardMultiplexAckParameters h2250LogicalChannelAckParameters :
        mediaChannel unicastAddress : iPAddress :
          network '0AE829FE'H
          tsapIdentifier 16458
        mediaControlChannel unicastAddress : iPAddress :
          network '0AE829FE'H
          tsapIdentifier 16459
        flowControlToZero FALSE
Nov 27 2013 11:00:16.605 KSA: H245 MSC OUTGOING ENCODE BUFFER::= 22C000000680134C000AE829FE404A000AE829FE404B03000100
Nov 27 2013 11:00:16.605 KSA:
Nov 27 2013 11:00:16.613 KSA: h245_decode_one_pdu: more_pdus = 0, bytesLeftToDecode = 10
Nov 27 2013 11:00:16.613 KSA: H245 MSC INCOMING ENCODE BUFFER::= 0200020600088175000A
Nov 27 2013 11:00:16.613 KSA:
Nov 27 2013 11:00:16.613 KSA: H245 MSC INCOMING PDU ::=
value MultimediaSystemControlMessage ::= request : terminalCapabilitySet :
      sequenceNumber 2
      protocolIdentifier { 0 0 8 245 0 10 }
Nov 27 2013 11:00:16.613 KSA: h245_decode_one_pdu: H245ASNDecodePdu rc = 0, bytesLeftToDecode = 0
Nov 27 2013 11:00:16.613 KSA: h245_decode_cap: Term has no caps at all
Nov 27 2013 11:00:16.613 KSA: h245_decode_one_pdu: Read Pkt body: more_pdus:0 rc:0 asn_rc:0
Nov 27 2013 11:00:16.613 KSA: H245 MSC OUTGOING PDU ::=
value MultimediaSystemControlMessage ::= request : closeLogicalChannel :
      forwardLogicalChannelNumber 2
      source user : NULL
Nov 27 2013 11:00:16.613 KSA: H245 MSC OUTGOING ENCODE BUFFER::= 0400000100
Nov 27 2013 11:00:16.613 KSA:
Nov 27 2013 11:00:16.613 KSA: H245 MSC OUTGOING PDU ::=
value MultimediaSystemControlMessage ::= response : terminalCapabilitySetAck :
      sequenceNumber 2
Nov 27 2013 11:00:16.613 KSA: H245 MSC OUTGOING ENCODE BUFFER::= 218002
Nov 27 2013 11:00:16.613 KSA:
Nov 27 2013 11:00:16.625 KSA: h245_decode_one_pdu: more_pdus = 0, bytesLeftToDecode = 5
Nov 27 2013 11:00:16.625 KSA: H245 MSC INCOMING ENCODE BUFFER::= 0400000000
Nov 27 2013 11:00:16.625 KSA:
Nov 27 2013 11:00:16.625 KSA: H245 MSC INCOMING PDU ::=
value MultimediaSystemControlMessage ::= request : closeLogicalChannel :
      forwardLogicalChannelNumber 1
      source user : NULL
Nov 27 2013 11:00:16.625 KSA: h245_decode_one_pdu: H245ASNDecodePdu rc = 0, bytesLeftToDecode = 0
Nov 27 2013 11:00:16.625 KSA: h245_decode_one_pdu: Read Pkt body: more_pdus:0 rc:0 asn_rc:0
Nov 27 2013 11:00:16.625 KSA: H245 MSC OUTGOING PDU ::=
value MultimediaSystemControlMessage ::= response : closeLogicalChannelAck :
      forwardLogicalChannelNumber 1
Nov 27 2013 11:00:16.625 KSA: H245 MSC OUTGOING ENCODE BUFFER::= 23800000
Nov 27 2013 11:00:16.625 KSA:
Nov 27 2013 11:00:16.693 KSA: h245_decode_one_pdu: more_pdus = 0, bytesLeftToDecode = 4
Nov 27 2013 11:00:16.693 KSA: H245 MSC INCOMING ENCODE BUFFER::= 23800001
Nov 27 2013 11:00:16.693 KSA:
Nov 27 2013 11:00:16.693 KSA: H245 MSC INCOMING PDU ::=
value MultimediaSystemControlMessage ::= response : closeLogicalChannelAck :
      forwardLogicalChannelNumber 2
Nov 27 2013 11:00:16.693 KSA: h245_decode_one_pdu: H245ASNDecodePdu rc = 0, bytesLeftToDecode = 0
Nov 27 2013 11:00:16.693 KSA: h245_decode_one_pdu: Read Pkt body: more_pdus:0 rc:0 asn_rc:0
Nov 27 2013 11:00:16.705 KSA: h245_decode_one_pdu: more_pdus = 0, bytesLeftToDecode = 2
Nov 27 2013 11:00:16.705 KSA: H245 MSC INCOMING ENCODE BUFFER::= 4A40
Nov 27 2013 11:00:16.705 KSA:
Nov 27 2013 11:00:16.705 KSA: H245 MSC INCOMING PDU ::=
value MultimediaSystemControlMessage ::= command : endSessionCommand : disconnect : NULL
Nov 27 2013 11:00:16.705 KSA: h245_decode_one_pdu: H245ASNDecodePdu rc = 0, bytesLeftToDecode = 0
Nov 27 2013 11:00:16.705 KSA: h245_decode_one_pdu: Read Pkt body: more_pdus:0 rc:0 asn_rc:0
Nov 27 2013 11:00:16.705 KSA: H245 MSC OUTGOING PDU ::=
value MultimediaSystemControlMessage ::= command : endSessionCommand : disconnect : NULL
Nov 27 2013 11:00:16.705 KSA: H245 MSC OUTGOING ENCODE BUFFER::= 4A40
Nov 27 2013 11:00:16.705 KSA: cch323_ip_best_local_address: IP 10.232.41.254 found for bound IDB GigabitEthernet0/0.30cch323_ip_best_local_address: IP 10.232.41.254 found for bound IDB GigabitEthernet0/0.30cch323_ip_best_local_address: IP 10.232.41.254 found for bound IDB GigabitEthernet0/0.30
Nov 27 2013 11:00:16.893 KSA: H245 FS OLC OUTGOING PDU ::=
value OpenLogicalChannel ::=
      forwardLogicalChannelNumber 1
      forwardLogicalChannelParameters
        dataType audioData : g711Ulaw64k : 20
        multiplexParameters h2250LogicalChannelParameters :
          sessionID 1
          mediaControlChannel unicastAddress : iPAddress :
            network '0AE829FE'H
            tsapIdentifier 16461
          silenceSuppression FALSE
Nov 27 2013 11:00:16.897 KSA: H245 FS OLC OUTGOING ENCODE BUFFER::= 0000000C6013800B050001000AE829FE404D00
Nov 27 2013 11:00:16.897 KSA:
Nov 27 2013 11:00:16.897 KSA: H245 FS OLC OUTGOING PDU ::=
value OpenLogicalChannel ::=
      forwardLogicalChannelNumber 1
      forwardLogicalChannelParameters
        dataType nullData : NULL
        multiplexParameters none : NULL
      reverseLogicalChannelParameters
        dataType audioData : g711Ulaw64k : 20
        multiplexParameters h2250LogicalChannelParameters :
          sessionID 1
          mediaChannel unicastAddress : iPAddress :
            network '0AE829FE'H
            tsapIdentifier 16460
          mediaControlChannel unicastAddress : iPAddress :
            network '0AE829FE'H
            tsapIdentifier 16461
          silenceSuppression FALSE
Nov 27 2013 11:00:16.897 KSA: H245 FS OLC OUTGOING ENCODE BUFFER::= 400000060401004C60138012150001000AE829FE404C000AE829FE404D00
Nov 27 2013 11:00:16.897 KSA:
Nov 27 2013 11:00:16.897 KSA: H245 FS OLC OUTGOING PDU ::=
value OpenLogicalChannel ::=
      forwardLogicalChannelNumber 2
      forwardLogicalChannelParameters
        dataType audioData : g729 : 2
        multiplexParameters h2250LogicalChannelParameters :
          sessionID 1
          mediaControlChannel unicastAddress : iPAddress :
            network '0AE829FE'H
            tsapIdentifier 16461
          silenceSuppression FALSE
Nov 27 2013 11:00:16.897 KSA: H245 FS OLC OUTGOING ENCODE BUFFER::= 0000010D4001800B050001000AE829FE404D00
Nov 27 2013 11:00:16.897 KSA:
Nov 27 2013 11:00:16.897 KSA: H245 FS OLC OUTGOING PDU ::=
value OpenLogicalChannel ::=
      forwardLogicalChannelNumber 2
      forwardLogicalChannelParameters
        dataType nullData : NULL
        multiplexParameters none : NULL
      reverseLogicalChannelParameters
        dataType audioData : g729 : 2
        multiplexParameters h2250LogicalChannelParameters :
          sessionID 1
          mediaChannel unicastAddress : iPAddress :
            network '0AE829FE'H
            tsapIdentifier 16460
          mediaControlChannel unicastAddress : iPAddress :
            network '0AE829FE'H
            tsapIdentifier 16461
          silenceSuppression FALSE
Nov 27 2013 11:00:16.897 KSA: H245 FS OLC OUTGOING ENCODE BUFFER::= 400001060401004D40018012150001000AE829FE404C000AE829FE404D00
Nov 27 2013 11:00:16.897 KSA:
Nov 27 2013 11:00:17.369 KSA: H245 MSC OUTGOING PDU ::=
value MultimediaSystemControlMessage ::= request : terminalCapabilitySet :
      sequenceNumber 1
      protocolIdentifier { 0 0 8 245 0 7 }
      multiplexCapability h2250Capability :
        maximumAudioDelayJitter 20
        receiveMultipointCapability
          multicastCapability FALSE
          multiUniCastConference FALSE
          mediaDistributionCapability
              centralizedControl FALSE
              distributedControl FALSE
              centralizedAudio FALSE
              distributedAudio FALSE
              centralizedVideo FALSE
              distributedVideo FALSE
        transmitMultipointCapability
          multicastCapability FALSE
          multiUniCastConference FALSE
          mediaDistributionCapability
              centralizedControl FALSE
              distributedControl FALSE
              centralizedAudio FALSE
              distributedAudio FALSE
              centralizedVideo FALSE
              distributedVideo FALSE
        receiveAndTransmitMultipointCapability
          multicastCapability FALSE
          multiUniCastConference FALSE
          mediaDistributionCapability
              centralizedControl FALSE
              distributedControl FALSE
              centralizedAudio FALSE
              distributedAudio FALSE
              centralizedVideo FALSE
              distributedVideo FALSE
        mcCapability
          centralizedConferenceMC FALSE
          decentralizedConferenceMC FALSE
        rtcpVideoControlCapability FALSE
        mediaPacketizationCapability
          h261aVideoPacketization FALSE
        logicalChannelSwitchingCapability FALSE
        t120DynamicPortCapability FALSE
      capabilityTable
          capabilityTableEntryNumber 32
          capability receiveAndTransmitDataApplicationCapability :
            application t38fax :
              t38FaxProtocol udp : NULL
              t38FaxProfile
                fillBitRemoval FALSE
                transcodingJBIG FALSE
                transcodingMMR FALSE
                version 0
                t38FaxRateManagement transferredTCF : NULL
                t38FaxUdpOptions
                  t38FaxMaxBuffer 200
                  t38FaxMaxDatagram 320
                  t38FaxUdpEC t38UDPRedundancy : NULL
            maxBitRate 144
          capabilityTableEntryNumber 27
          capability receiveUserInputCapability : basicString : NULL
          capabilityTableEntryNumber 6
          capability receiveAudioCapability : g729AnnexA : 2
          capabilityTableEntryNumber 5
          capability receiveAudioCapability : g729 : 2
          capabilityTableEntryNumber 3
          capability receiveAudioCapability : g711Ulaw64k : 20
      capabilityDescriptors
          capabilityDescriptorNumber 1
          simultaneousCapabilities
              32,
              3,
              5,
              6
              27
Nov 27 2013 11:00:17.377 KSA: H245 MSC OUTGOING ENCODE BUFFER::=
YANYAN-GF_WAN-RT01#027001060008817500078013800014000100000100000100000CC0010001000480001F4A0812860100807C0100014008C00200C802014040009080001A83011080000522C00180000422800180000220C0130080010103001F00020004000500001A
Nov 27 2013 11:00:17.377 KSA:
Nov 27 2013 11:00:17.377 KSA: H245 MSC OUTGOING PDU ::=
value MultimediaSystemControlMessage ::= request : masterSlaveDetermination :
      terminalType 60
      statusDeterminationNumber 3706
Nov 27 2013 11:00:17.377 KSA: H245 MSC OUTGOING ENCODE BUFFER::= 01003C400E7A
Nov 27 2013 11:00:17.377 KSA:
Nov 27 2013 11:00:17.513 KSA: h245_decode_one_pdu: more_pdus = 0, bytesLeftToDecode = 86
Nov 27 2013 11:00:17.513 KSA: H245 MSC INCOMING ENCODE BUFFER::= 0270010600088175000A801380003C000100000100000101000CC00100010004800000860A0000070008824301030180000120C01D80000285014080000385011080002B85015000800002000001010002000300002B
Nov 27 2013 11:00:17.513 KSA:
Nov 27 2013 11:00:17.513 KSA: H245 MSC INCOMING PDU ::=
value MultimediaSystemControlMessage ::= request : terminalCapabilitySet :
      sequenceNumber 1
      protocolIdentifier { 0 0 8 245 0 10 }
      multiplexCapability h2250Capability :
        maximumAudioDelayJitter 60
        receiveMultipointCapability
          multicastCapability FALSE
          multiUniCastConference FALSE
          mediaDistributionCapability
              centralizedControl FALSE
              distributedControl FALSE
              centralizedAudio FALSE
              distributedAudio FALSE
              centralizedVideo FALSE
              distributedVideo FALSE
        transmitMultipointCapability
          multicastCapability FALSE
          multiUniCastConference FALSE
          mediaDistributionCapability
              centralizedControl FALSE
              distributedControl FALSE
              centralizedAudio FALSE
              distributedAudio FALSE
              centralizedVideo FALSE
              distributedVideo FALSE
        receiveAndTransmitMultipointCapability
          multicastCapability FALSE
          multiUniCastConference FALSE
          mediaDistributionCapability
              centralizedControl FALSE
              distributedControl FALSE
              centralizedAudio FALSE
              distributedAudio FALSE
              centralizedVideo TRUE
              distributedVideo FALSE
        mcCapability
          centralizedConferenceMC FALSE
          decentralizedConferenceMC FALSE
        rtcpVideoControlCapability FALSE
        mediaPacketizationCapability
          h261aVideoPacketization FALSE
        logicalChannelSwitchingCapability FALSE
        t120DynamicPortCapability FALSE
      capabilityTable
          capabilityTableEntryNumber 1
          capability genericControlCapability :
            capabilityIdentifier standard : { 0 0 8 323 1 3 1 }
          capabilityTableEntryNumber 2
          capability receiveAudioCapability : g711Ulaw64k : 30
          capabilityTableEntryNumber 3
          capability receiveAndTransmitUserInputCapability : dtmf : NULL
          capabilityTableEntryNumber 4
          capability receiveAndTransmitUserInputCapability : basicString : NULL
          capabilityTableEntryNumber 44
          capability receiveAndTransmitUserInputCapability : hookflash : NULL
      capabilityDescriptors
          capabilityDescriptorNumber 0
          simultaneousCapabilities
              2
              3,
              4
              44
Nov 27 2013 11:00:17.517 KSA: h245_decode_one_pdu: H245ASNDecodePdu rc = 0, bytesLeftToDecode = 0
Nov 27 2013 11:00:17.517 KSA: h245_decode_one_pdu: Read Pkt body: more_pdus:0 rc:0 asn_rc:0
Nov 27 2013 11:00:17.517 KSA: H245 MSC OUTGOING PDU ::=
value MultimediaSystemControlMessage ::= response : terminalCapabilitySetAck :
      sequenceNumber 1
Nov 27 2013 11:00:17.517 KSA: H245 MSC OUTGOING ENCODE BUFFER::= 218001
Nov 27 2013 11:00:17.517 KSA:
Nov 27 2013 11:00:17.521 KSA: h245_decode_one_pdu: more_pdus = 0, bytesLeftToDecode = 3
Nov 27 2013 11:00:17.521 KSA: H245 MSC INCOMING ENCODE BUFFER::= 218001
Nov 27 2013 11:00:17.521 KSA:
Nov 27 2013 11:00:17.521 KSA: H245 MSC INCOMING PDU ::=
value MultimediaSystemControlMessage ::= response : terminalCapabilitySetAck :
      sequenceNumber 1
Nov 27 2013 11:00:17.521 KSA: h245_decode_one_pdu: H245ASNDecodePdu rc = 0, bytesLeftToDecode = 0
Nov 27 2013 11:00:17.521 KSA: h245_decode_one_pdu: Read Pkt body: more_pdus:0 rc:0 asn_rc:0
Nov 27 2013 11:00:17.621 KSA: h245_decode_one_pdu: more_pdus = 0, bytesLeftToDecode = 2
Nov 27 2013 11:00:17.621 KSA: H245 MSC INCOMING ENCODE BUFFER::= 2080
Nov 27 2013 11:00:17.621 KSA:
Nov 27 2013 11:00:17.621 KSA: H245 MSC INCOMING PDU ::=
value MultimediaSystemControlMessage ::= response : masterSlaveDeterminationAck :
      decision master : NULL
Nov 27 2013 11:00:17.621 KSA: h245_decode_one_pdu: H245ASNDecodePdu rc = 0, bytesLeftToDecode = 0
Nov 27 2013 11:00:17.621 KSA: h245_decode_one_pdu: Read Pkt body: more_pdus:0 rc:0 asn_rc:0
Nov 27 2013 11:00:17.621 KSA: H245 MSC OUTGOING PDU ::=
value MultimediaSystemControlMessage ::= response : masterSlaveDeterminationAck :
      decision slave : NULL
Nov 27 2013 11:00:17.621 KSA: H245 MSC OUTGOING ENCODE BUFFER::= 20A0
Nov 27 2013 11:00:17.621 KSA:
Nov 27 2013 11:00:17.621 KSA: H245 MSC OUTGOING PDU ::=
value MultimediaSystemControlMessage ::= request : openLogicalChannel :
      forwardLogicalChannelNumber 2
      forwardLogicalChannelParameters
        dataType audioData : g711Ulaw64k : 20
        multiplexParameters h2250LogicalChannelParameters :
          sessionID 1
          mediaControlChannel unicastAddress : iPAddress :
            network '0AE829FE'H
            tsapIdentifier 16461
          silenceSuppression FALSE
Nov 27 2013 11:00:17.621 KSA: H245 MSC OUTGOING ENCODE BUFFER::= 030000010C6013800B050001000AE829FE404D00
Nov 27 2013 11:00:17.621 KSA:
Nov 27 2013 11:00:17.701 KSA: h245_decode_one_pdu: more_pdus = 0, bytesLeftToDecode = 20
Nov 27 2013 11:00:17.701 KSA: H245 MSC INCOMING ENCODE BUFFER::= 030000000C6013800B050001000AFA080C0FA100
Nov 27 2013 11:00:17.701 KSA:
Nov 27 2013 11:00:17.701 KSA: H245 MSC INCOMING PDU ::=
value MultimediaSystemControlMessage ::= request : openLogicalChannel :
      forwardLogicalChannelNumber 1
      forwardLogicalChannelParameters
        dataType audioData : g711Ulaw64k : 20
        multiplexParameters h2250LogicalChannelParameters :
          sessionID 1
          mediaControlChannel unicastAddress : iPAddress :
            network '0AFA080C'H
            tsapIdentifier 4001
          silenceSuppression FALSE
Nov 27 2013 11:00:17.705 KSA: h245_decode_one_pdu: H245ASNDecodePdu rc = 0, bytesLeftToDecode = 0
Nov 27 2013 11:00:17.705 KSA: h245_decode_one_pdu: Read Pkt body: more_pdus:0 rc:0 asn_rc:0
Nov 27 2013 11:00:17.705 KSA: H245 MSC OUTGOING PDU ::=
value MultimediaSystemControlMessage ::= response : openLogicalChannelAck :
      forwardLogicalChannelNumber 1
      forwardMultiplexAckParameters h2250LogicalChannelAckParameters :
        mediaChannel unicastAddress : iPAddress :
          network '0AE829FE'H
          tsapIdentifier 16460
        mediaControlChannel unicastAddress : iPAddress :
          network '0AE829FE'H
          tsapIdentifier 16461
        flowControlToZero FALSE
Nov 27 2013 11:00:17.705 KSA: H245 MSC OUTGOING ENCODE BUFFER::= 22C000000680134C000AE829FE404C000AE829FE404D03000100
Nov 27 2013 11:00:17.705 KSA:
Nov 27 2013 11:00:17.793 KSA: h245_decode_one_pdu: more_pdus = 0, bytesLeftToDecode = 23
Nov 27 2013 11:00:17.793 KSA: H245 MSC INCOMING ENCODE BUFFER::= 22C000010480101C00000AE829FD525E000AE829FD525F
Nov 27 2013 11:00:17.793 KSA:
Nov 27 2013 11:00:17.793 KSA: H245 MSC INCOMING PDU ::=
value MultimediaSystemControlMessage ::= response : openLogicalChannelAck :
      forwardLogicalChannelNumber 2
      forwardMultiplexAckParameters h2250LogicalChannelAckParameters :
        sessionID 1
        mediaChannel unicastAddress : iPAddress :
          network '0AE829FD'H
          tsapIdentifier 21086
        mediaControlChannel unicastAddress : iPAddress :
          network '0AE829FD'H
          tsapIdentifier 21087
Nov 27 2013 11:00:17.793 KSA: h245_decode_one_pdu: H245ASNDecodePdu rc = 0, bytesLeftToDecode = 0
YANYAN-GF_WAN-RT01#
Nov 27 2013 11:00:17.793 KSA: h245_decode_one_pdu: Read Pkt body: more_pdus:0 rc:0 asn_rc:0cch323_ip_best_local_address: IP 10.232.41.254 found for bound IDB GigabitEthernet0/0.30

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Party Entrance Tone not working on CUCM 10.5(1.10000.7)

Party Entrance Tone not working on CUCM 10.5(1.10000.7) . This is an intermitent issue for Meet Me conference.
++On the CUCM Service Parameter Party Entrance Tone has is TRUE .
++On Directory number Party Entrance Tone is ON . However the Party entrance tone (Beep tone) not coming when Meet Me conference going on .
Gateway 3945 with IOS Version 15.3(3)M5, RELEASE SOFTWARE (fc3).
The conference Configureation as below.
sccp local GigabitEthernet0/0
sccp ccm 172.20.0.152 identifier 1 priority 1 version 7.0
sccp ccm 172.20.0.153 identifier 2 priority 2 version 7.0
sccp ccm 172.22.0.110 identifier 3 priority 3 version 7.0
sccp ccm 172.22.0.111 identifier 4 priority 4 version 7.0
sccp
sccp ccm group 1
bind interface GigabitEthernet0/0
associate ccm 1 priority 1
associate ccm 2 priority 2
associate ccm 3 priority 3
associate ccm 4 priority 4
associate profile 2 register ASB-DR-GW04CFB
associate profile 1 register ASB-DR-GW04XCO
dspfarm profile 1 transcode
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729br8
codec g729r8
maximum sessions 60
associate application SCCP
dspfarm profile 2 conference
codec g729br8
codec g729r8
codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
maximum conference-participants 32
maximum sessions 12
associate application SCCP
Can any one tell me how the party entrance tone happening when a confernce session open.Is it generated from the hardware Confernce resource which configured on the gateway while mixing the RTP streams ? Is there anything to do with CUCM or any service in CUCM to generate the Party entrance tone ?

Hi,
It looks like the following bug
https://tools.cisco.com/bugsearch/bug/CSCup27560/?referring_site=bugquickviewredir
MeetMe Party Entrance Tones stop working
CSCup27560
Description
Symptom:
- MeetMe party entrance tones stop getting played to participants when they join/leave
- The issue will go away for a few weeks if the CCM service is restarted, but then will come back.
- When the issue comes back, it fails 100% of the time.
Conditions:
This problem would occur when we have user having a call from user in different node initiate transfer and also initiate MeetMe and dial user in different node. When transfer completes, we will have a leak in current node MeetMe. This issue should have been there in all CCM versions.
Workaround:
Restarting the CCM service will correct the problem temporarily.
You can either try the workaround or upgrade to one of the fixed versions.
HTH
Manish

Can not transfer contacts from Nokia 1020 Windows ...

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Hi! Can't upload contacts from my nokia n8 to SkyDrive via nokia suite 3.8.48. i choose Instruments - upload to skydrive. then i log in my live.com account, then click "yes" for accses to my data and... nothing happens. initail "copying to skydrive" blue screen with only "later" button available. reinstalling nokia suite, rebootng my phone doesn't help.
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Voice memos on phone will not transfer to iTunes.

A little help. I recently updated my iPhone 4 to the iOS6 software and my iTunes to 10.7. Since I did this I can not sync my voice memos on my phone over to iTunes. I have a Macbook Pro.
"include voice memos" is checked.
Desired voice memos to be transfered over do NOT show up under "Voice Memos" tab when iPhone is plugged into iTunes. But I can see them under the "music" tab, I can play them but I can not transfer them over.
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Any luck here? Why isn't Apple responding to these questions/issues re: voice memos not synching? I have the same problem, prior to the update I could sync my voice memos no problem and now they will not sync. Since the update my battery life is terrible and apps are slow so i've been advised to reset everything or "restore new" or whatever, which means I need back up everything... all backed up now besides my voice memos. I've been checking and unchecking "include voice memos" with no luck, ended up unchecking Sync Music and now iTunes wants to delete all iPhone "existing content" and "replace with songs and playlists from your iTunes library". Will this delete my iPhone voice memos?? Guess I'm headed into the store tomorrow.

I have purchased actual ring tones, not songs or MP3s, RING TONES. They used to be on my Iphone but when I got a new laptop and downloaded new ITunes, they are showing up in Itunes in RINGTONES, but will not transfer to my iphone. They are checked. Help?

I have purchased actual ringtones from the ITunes store. They were working fine on my Iphone 3 before, but I got a new laptop and the new version of ITunes, and now even though they are listed as ring tones on my ITunes, they will not transfer to my Iphone. (Please do not tell me they are songs and not ring tones, they are definitely RING TONES!) Can anyone help me with this? Thanks.

Use the Transfer Purchases command in the File menu of iTunes.
(60931)

I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentione

I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentioned since they were purchased. Is there any way to get the ipad music transferred to the computer?

And they were definitely purchased from the iTunes store, they show on the account's purchase history (Store > View Account on a computer's iTunes, or you can view the last 90 days purchases via http://reportaproblem.apple.com) ?
You could potentially log into the account on that computer's iTunes (Store > Sign Out to log out of your account, that will then change to a Store > Sign In option) and redownload them by clicking on the id towards the top right of the iTunes screen and Purchased on the popup :
But that will potentially tie that computer to that account for 90 days : Manage your associated devices in iTunes - Apple Support
Or do you have a different computer that you could redownload them on and then copy them over to that computer via a flash drive or memory card, and then add them to its iTunes via File > Add To Library ?

Tv shows "music videos" still in library but do not transfer when syncing

I have 2 music videos in my "tv shows" category on the iPod. When I sync the iPod, they do not transfer over. I can download them again and then I have them. I have done this 3 times. Now I have 3 of each of these two videos in my "tv shows" part of my library. How do I get them to sync each time?

I figured it out! My "TV shows" was checked to only sync "unwatched" shows and I changed it to sync "all" and it worked. thanks anyway!

Hello, i purchased the movie Changeling and its shows in Itunes library but will not transfer to my Ipod. It has the Icloud icon showing in the top right hand corner and if i click on play it starts to download from Icloud again and it does this each time

hello i purchased a movie recently and it shows in my Itunes library but will not transfer to my ipod. It has the Icloud icon in the top right hand corner of the cover and if i click on play it starts to download from Icloud again and it does this each time i wish to play it, the same now happens to all my purcased movies which of course uses additional ISP download allowance. Before the recent update and lay out of Itunes this didn't happen i just purchased a movie and downloaded it then synced it to my ipod and enjoyed it. But now this latest movie purchase will not download to my ipod. I have sent the problem to Itumes and if there is answer i havent received it. Appreciate any advice
regards john

Hello hotsone,
You may need to download a lower resolution version of the movie in order for it to sync to your iPod.
iTunes: Sync purchased HD videos to iPod or iOS device
http://support.apple.com/kb/TS4223
Cheers,
Allen

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Need iTunes help. I have one album that I purchased on my ipad that will not transfer over to my iphone. Any suggestions on how I can get this into my iphone. Thanks!

Hello, Magaret44.
Thank you for visiting Apple Support Communities.
Try downloading this album by accessing your previous purchases.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Cheers,
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I recently changed my Apple ID but it did not transfer over to my iCloud account. How do I change my iCloud ID? The password for the new Apple ID does not work since the iCloud default user name is imbedded in the login box. The login popup for iCloud will not go away so I cannot get into my iPad since it pops up as soon as I turn the device on and re-occurs every few seconds.

You have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPad on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iPad when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I can not transfer date from one hard drive to another, I keep getting an error because I have two of the same file names and one file name is in caps and I cant change the file name

can not transfer date from one hard drive to another, I keep getting an error because I have two of the same file names and one file name is in caps and I cant change the file name. My original external has an error and needs to be reformatted but I dont want to lose this informations its my entire Itunes library.

Sounds like the source drive is formatted as case sensitive and the destination drive is not. The preferred format for OS X is case insensitive unless there is a compelling reason to go case sensitive.
Why can't you change the filename? Is it because the source drive is having problems? If so is this happening with only one or two or a few files? If so the best thing would be to copy those over individually and then rename them on the destination drive.
If it is more then you can do manually and you can't change the name on the source you will have to reformat the destination as case sensitive.
Btw this group is for discussion of the Support Communities itself, you;d do better posting to Lion group. I'll see if a host will move it.

I recently purchased a 4S. I now have 2 files in my iCloud both with my name. One from my 3gs and one from my 4S. The problem is the data history of all my games and 3rd party apps did not transfer over to my 4S. Is there a way to merge the two in icloud?

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Welcome to the Apple Community.
Assuming you have finished with your old backup.....
You can see what your iCloud storage is used for and delete any unwanted content at settings > iCloud > backup & storage > manage......

My files, photos, email files, software programs, and all information did NOT transfer over to Mavericks (from Mt. Lion). How do I get all my stuff to appear when using Mavericks?

Will someone please help me?
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Thank you.

First click on the Apple > Logout and Log back in or restart the unit see if that solves it. If it doesn't do you have a backup of your system prior to upgrade? Check Disk Utility and see how much space is being used to make sure the drive wasn't somehow erased.

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When you connect your phone and start iTunes on the left side you will see your phone listed under devices.Click on te icon next to it that looks like a battery. Click on the music button at the top and uncheck the sync music box.

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