Cumputer crashing when syncing photos to iPad

When I sync photos to my iPad my computer crashes. Not just iTunes, but my computer shuts down.
The time it takes for the crash to happen varies. I read on a post from earlier this year to delete the photo cache and try again. This makes iTunes treat it like a new photo library and starts over with the photo sync. I did this and it got further in how many photos it loaded but still crashed.
My compter just got a critical update for windows and an update for iTunes. I don't plug in the iPad frequently, so I don't know if these new updates are why this started happening.
I haven't taken any other actions like reinstallations etc.... I figure my computer has had enough restarts.
I have iTunes version 10.5.2.11
Windows 7, Toshiba, 64bit

This is how Apple handles photos.
Just as a song is in your music library and you can access that exact same song from a playlist, your photos are in the Photo Library and those exact same photos can be accessed from the labum you synced.
It is working exactly as designed.

Similar Messages

Vista crashes when syncing photos to ipod

I'm using Vista on an HP notebook. Syncing music is no problem, but when I atempt to Sync photos, Vista crashes while the photos are "optimizing", and the whole machine has to restart...I get a blue screen and then it restarts, after restart, I'm given this message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: D9DD5683
BCP2: 00000000
BCP3: 820B6949
BCP4: 00000002
OS Version: 606000
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini070907-01.dmp
C:\Users\Matt\AppData\Local\Temp\WER-124301-0.sysdata.xml
C:\Users\Matt\AppData\Local\Temp\WER35AF.tmp.version.txt
Any help is greatly appreciated.
hp notebook Windows Vista

This is how Apple handles photos.
Just as a song is in your music library and you can access that exact same song from a playlist, your photos are in the Photo Library and those exact same photos can be accessed from the labum you synced.
It is working exactly as designed.

Itunes 11.4 crashes when syncing apps to ipad / iphone

hey everyone, maybe the knowledge of the many may help, as I am rather at a loss right now!
after installing itunes 11.4, my trouble started! running 64 bit version on windows 8.1 - and latest iOS on both devices
all windows updates installed, all drivers for whatever is running on this machien are also up to date
connecting either ipad or iphone to computer, when itunes starts to sync, it gets to the point of "syncing apps to iPAD", it tries to add the first app - and crashes for good!
and yep, I went thru all the suggested thingies recommended on here:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
windows pops up "itunes has stopped working" ... so I headed over to the Windows Event viewer, and for the moment, itunes crashes, I find these two entries in the log file - tried a search on here, google as well, to no avail:
EVENT ID 1000
Faulting application name: iTunes.exe, version: 11.4.0.18, time stamp: 0x54045c47
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0xc0000417
Fault offset: 0x0008af3e
Faulting process id: 0xc10
Faulting application start time: 0x01cfcdcc86f2722c
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Windows\SYSTEM32\MSVCR100.dll
Report Id: dcc69362-39bf-11e4-8338-40f02fcf42b5
Faulting package full name:
Faulting package-relative application ID:
======================================================
EVENT ID 1001
Fault bucket 81717003056, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 11.4.0.18
P3: 54045c47
P4: MSVCR100.dll
P5: 10.0.40219.325
P6: 4df2be1e
P7: 0008af3e
P8: c0000417
P9: 00000000
P10:
any help would very much be appreciated!
cheers

Also using iTunes 11.4 on Windows 8.1 Enterprise 64-bit. Crashes in the "syncing apps" stage. Happens on two different user accounts, one using an iPod Touch and one using an iPhone 5.
Clean uninstall/reinstall doesn't make any difference. Safe mode doesn't make any difference (no plug-ins installed).
Stack trace shows an unknown routine in iTunesMobileDevice.dll calling Microsoft C++ runtime routine _wstat32i64 with a null name parameter. This is definitely an iTunes 11.4 bug.
>
msvcr100.dll!_crt_debugger_hook(int _Reserved=0x00000002) Line 65
C
msvcr100.dll!_call_reportfault(int nDbgHookCode=0x00000002, unsigned long dwExceptionCode=0xc0000417, unsigned long dwExceptionFlags=0x00000001) Line 255
C++
msvcr100.dll!_invoke_watson(const wchar_t * pszExpression=0x00000000, const wchar_t * pszFunction=0x00000000, const wchar_t * pszFile=0x00000000, unsigned int nLine=0x00000000, unsigned int pReserved=0x00000000) Line 155
C++
msvcr100.dll!_invalid_parameter(const wchar_t * pszExpression=0x00000000, const wchar_t * pszFunction=0x00000000, const wchar_t * pszFile=0x00000000, unsigned int nLine=0x00000000, unsigned int pReserved=0x00000000) Line 110
C++
msvcr100.dll!_invalid_parameter_noinfo() Line 121
C++
msvcr100.dll!_wstat32i64(const wchar_t * name=0x00000000, _stat32i64 * buf=0x0cc9ed88) Line 160
C
iTunesMobileDevice.dll!5d2efb54()
Unknown
[Frames below may be incorrect and/or missing, no symbols loaded for iTunesMobileDevice.dll]
iTunesMobileDevice.dll!5d2efcb7()
Unknown
iTunesMobileDevice.dll!5d2ebc94()
Unknown
iTunesMobileDevice.dll!5d2358e2()
Unknown
iTunesMobileDevice.dll!5d2370ce()
Unknown
CoreFoundation.dll!54c42719()
Unknown
ntdll.dll!LdrGetProcedureAddressForCaller()
Unknown
CoreFoundation.dll!54bbaa80()
Unknown
ntdll.dll!_NtCreateEvent@20 ()
Unknown
KernelBase.dll!_CreateEventExW@16 ()
Unknown
CoreFoundation.dll!54bbab8a()
Unknown
CoreFoundation.dll!54c26dbb()
Unknown
CoreFoundation.dll!54c26384()
Unknown
iTunes.dll!0fe80b4f()
Unknown
iTunes.dll!0fe80c7d()
Unknown
iTunes.dll!10272b5c()
Unknown
iTunes.dll!101f047c()
Unknown
iTunes.dll!104befc0()
Unknown
iTunes.dll!104bf04a()
Unknown
kernel32.dll!@BaseThreadInitThunk@12 ()
Unknown
ntdll.dll!__RtlUserThreadStart()
Unknown
ntdll.dll!__RtlUserThreadStart@8 ()
Unknown
*int _stat(name, buf) - get file status info
*Purpose:
*      _stat obtains information about the file and stores it in the
*      structure pointed to by buf.
*      Note: We cannot directly use the file time stamps returned in the
*      WIN32_FIND_DATA structure. The values are supposedly in system time
*      and system time is ambiguously defined (it is UTC for Windows NT, local
*      time for Win32S and probably local time for Win32C). Therefore, these
*      values must be converted to local time before than can be used.
*Entry:
*      _TSCHAR *name -    pathname of given file
*      struct _stat *buffer - pointer to buffer to store info in
*Exit:
*      fills in structure pointed to by buffer
*      returns 0 if successful
*      returns -1 and sets errno if unsuccessful
*Exceptions:
#ifdef _USE_INT64
#define _STAT_FUNC _tstat32i64
#define _STAT_STRUCT _stat32i64
#define _FSTAT_FUNC _fstat32i64
#else /* _USE_INT64 */
#define _STAT_FUNC _tstat32
#define _STAT_STRUCT _stat32
#define _FSTAT_FUNC _fstat32
#endif /* _USE_INT64 */
int __cdecl _STAT_FUNC (
    REG1 const _TSCHAR *name,
    REG2 struct _STAT_STRUCT *buf
6DE20F84 mov        edi,edi
6DE20F86 push        ebp
6DE20F87 mov        ebp,esp
6DE20F89 sub        esp,47Ch
6DE20F8F mov        eax,dword ptr [___security_cookie (6DE74610h)]
6DE20F94 xor        eax,ebp
6DE20F96 mov        dword ptr [ebp-4],eax
6DE20F99 push        ebx
6DE20F9A push        esi
6DE20F9B mov        esi,dword ptr [name]
    _TSCHAR * path;
    _TSCHAR    pathbuf[ _MAX_PATH ];
    int        drive; /* A: = 1, B: = 2, etc. */
    HANDLE    findhandle;
    WIN32_FIND_DATA findbuf;
    int retval = 0;
    _VALIDATE_CLEAR_OSSERR_RETURN( (name != NULL), EINVAL, -1);
6DE20F9E xor        ebx,ebx
6DE20FA0 push        edi
6DE20FA1 mov        edi,dword ptr [buf]
        if ( findbuf.ftCreationTime.dwLowDateTime ||
            findbuf.ftCreationTime.dwHighDateTime )
6DE20FA4 mov        dword ptr [ebp-474h],esi
6DE20FAA cmp        esi,ebx
6DE20FAC jne        _wstat32i64+46h (6DE20FCAh)
    _TSCHAR * path;
    _TSCHAR    pathbuf[ _MAX_PATH ];
    int        drive; /* A: = 1, B: = 2, etc. */
    HANDLE    findhandle;
    WIN32_FIND_DATA findbuf;
    int retval = 0;
    _VALIDATE_CLEAR_OSSERR_RETURN( (name != NULL), EINVAL, -1);
6DE20FAE call        __doserrno (6DDDAAAEh)
6DE20FB3 mov        dword ptr [eax],ebx
6DE20FB5 call        _errno (6DDD0815h)
6DE20FBA mov        dword ptr [eax],16h
6DE20FC0 call        _invalid_parameter_noinfo (6DE4AF7Eh)
6DE20FC5 jmp        _wstat32i64+412h (6DE21396h)

ITunes unresponsive when syncing photos to iPad

I am having a problem with iTunes and syncing my photos to my iPad. During the sync iTunes becomes unresponsive. It happens during Step 5 of 5 (waiting for changes to be applied). I am using Windows 7 Version 6.1. I have tried reinstalling iTunes and that did not fix the issue. I was trying to sync to a new iPad, so I tried syncing the photos on my old iPad (which was successful before) and had the same issue. I am not sure what else to try or what the problem is. I have synced photos before but for whatever reason it won't work now. Any suggestions?
Thanks!
Stephanie

Ok let me refine this a bit.
If I keep the folder for uploading on "My Pictures" that ITunes starts with the pictures come over. If, however, I try to designate another folder to upload from ITunes crashes.
This NEVER happened with my IPad version 1 -- I have about 25 albums from a dedicated directory on this same PC so I know how do do this. This appears to be some weird conflict between the IOS 7.0.4 and the Itunes on my PC -- so definitely an Apple glitch.
Amazing to pay this type of coin and they don't get the basics right.

PC Crashes When Syncing Photos To iPhone

Hello,
For some reason my PC crashes when I attempt to sync my photo collection to my iPhone. Everything else syncs correctly except photos. I have tried syncing different photo albums, but the PC still crashes. Does anyone know what would be causing this problem?
Here is my configuration:
Windows XP Home
iTunes 8.2.1.6
iPhone Software 3.0.1
Many thanks,
Simon

Did you try to delete the photo cache? http://support.apple.com/kb/TS1314

ITunes crashes when syncing photos since iPhone upgraded to iOS 5

Recently ran the iOS 5 upgrade on my 32GB iPhone 3GS, everything works fine on the phone (despite losing an app I'd paid £6.99 for - grrr!) but iTunes syncing isn't working properly.
I can sync books, podcasts, music, ringtones all fine, but when it comes to photos, it just crashes as it tries to sync the first one. I tried restoring the phone, but now I just have no photos on it at all, and it still won't sync.
I get the same issue on 4 different PCs, different versions of iTunes, different cables, so it has to be a problem with the phone? So annoying as I'd really like to have photos on the device, as as Apple make you use iTunes to sync them (why you can't just drag and drop them on there is a mystery to me) I'd quite like them to fix the problem they appear to have caused with their update.
And yes, I can sync the photos fine to an iPod Classic, 3 different Nanos and an iPad 2.

I had identical issue and just found the answer here -
https://discussions.apple.com/message/16374929#16374929

Issues when syncing photos with iPad

It just gets better...iPhoto 11 will not sync with iPad library if it contains old iPhoto 9 pictures. Excellent, a communication device that can longer communicate (Spot the irony). Aperture sync with iPad is OK
Message was edited by: Bruce Robbie
Message was edited by: Bruce Robbie

I may be doing something wrong... I'm trying to sync my pictures folder, and within it, I have one folder per year, and within them, one folder per month.
When I synch'ed my iPad, all 5,000 photos were in just one album, making it quite impractical to browse through them.
This is my folder structure:
My pictures
\-- 2009
\-- 2009-01
\-- 2009-02
\-- etc
\-- 2010
\-- 2010-01
Is there any way to replicate that into albums in the iPad?
Thanks!!

Itunes crashes when syncing Ipad with mp4 movies in photo folder for keynotes

I'm trying to upload a small MP4 video onto my Ipad to use in Keynotes. I place the video in the photo folder and select sync, then tunes crashes.
I had created the video in Corel Video Studio pro 3 and created MP4 file. Copied to the IPAD and had it all working. I then made changes to the video and reconverted and now Itunes crashes when syncing.
Itunes 10.4.1.10 Ipad 4.3.5
Please help urgent

I had the same problem, and it turns out that the problem is having the same file into different folders. For example I had an MP4 in iTunes, and the same file in the photos folder that was being updated to the iPad. So I just removed one file and it syncs perfectly.

IPhoto 9.4.3 crashes when trying to sync photos from IPAD running 8.1. Any ideas on why ?

iPhoto 9.4.3 crashes when trying to sync photos from IPAD running 8.1. Any ideas on why ?
iPhoto runs and keeps trying to read the iPad photos cycling thru a lot of times eventually crashing.

There may be a corrupted video or image file on your iPad.
Try to download from the iPad using Image Capture instead and save the photos to a folder. If that succeeds, you can check the files for corruption before importing them to iPhoto.

Does iTunes sync metadata when syncing photos to an iPad/iPhone? I am using Aperture v3 as my photo library.

Does iTunes sync metadata when syncing photos to an iPad/iPhone? I am using Aperture v3 as my photo library.

This might sound weird, but here's an idea which worked for me re music that was newly added to itunes and showed up in my ipod but wouldn't play - I simply played the tracks in itunes first, just a second of time or so will do it, not the whole track, then connect the ipod and sync again and this time they played - hope this helps.

Just got my iPad and when syncing photos will only sync recent photos taken on iPhone - will not sync any photos from my albums or events despite selecting all events

Just got my iPad and when syncing photos will only sync recent photos taken on iPhone - will not sync any photos from my albums or events despite selecting all events or even when i select specific events or albums.

What is the file name of the video(s) you want to sync?
Another way. You can use a USB flash drive & the camera connection kit.
Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
Secrets of the iPad Camera Connection Kit
http://howto.cnet.com/8301-11310_39-57401068-285/secrets-of-the-ipad-camera-conn ection-kit/
 Cheers, Tom

ITunes 10.4 crashing when syncing music

I'm having a major problem after upgrading to iTunes 10.4 for Windows. I'm now randomly crashing when syncing music to my Ipad 2.   It seems some sync fine and then all the sudden it crashes.
The crash I'm getting is:
AppName: itunes.exe     AppVer: 10.4.0.80     ModName: quicktime.qts
ModVer: 7.69.80.9     Offset: 001cd746
What's odd is that it's even crashing on audio podcasts that I downloaded on my iPad 2 which are being synced to my PC without issue, but then cause it to crash when syncing back.
I had no problems with 10.3.1 or earlier.

This is long, jump to the end if you don’t care about my new life problem! And sorry for my English, I’m not a native English speaker! Also, I’m just posting this stuff so people with this issue don’t have to try it all also.
ok, so my problem started with the ipad 2; i had a lot of pictures there but wanted to change the "stupid" way (for a windows addict) that apple arranges, or not, folders hierarchy. I deleted every single picture and imported my new structure (in windows). Useless to say that i got stuck here. i tried 100 times and i got the quicktime.qts module error (iTunes crashing). Good to know, obv, but what do i know of quicktime!? nothing...
Since i have an iPhone 4, and the iPhone only ever carried pictures taken with it, never had synced pictures before i decided to give it a try. same error…Ok, now i know the problem isn't in the devices but in iTunes itself, Quicktime, most likely.
Not happy with this conclusion, i decided to restore factory settings on both ipad 2 and iPhone 4 (4.3.5 ios). Gave it another try, after deleting every ipod photo cache folder in my library and re-installing iTunes completely (i tried re-installing before devices restoring with same error). No luck here either...
Went to discussion boards and figured a lot of people are having this issue, so i thought it’s probably in the iTunes 10.4 update, since i didn’t have a backup of my previous library, and i have 20000 songs, and didn’t want to lose the only library i had, i opted not to install previous iTunes version because i knew my library wouldn’t work and i rather have a decent library with no videos, than videos with a new library to build. So I didn’t try this.
i tried everything, there's a post that a guy, a while ago, resolved this issue (or similar) simply by deauthorizing and reauthorizing computer, or just by logging in to his iTunes account... other person resolved his issue by logging on a new windows account and syncing with a "clean" iTunes then moving to his previous account. Or deleting some quicktime files and folders that are on system32 folder, besides the 2 files that are needed... i only had the 2 needed files, no more! I tried it all, no luck.
Somewhere i read it could have to do with quicktime not being the default video player for .mov files, so i made it, still no luck.
My last try was messing with the registry looking for "stupid leftovers" of quicktime, a lot of them i knew shouldn’t be there and i deleted, but i was still stuck on the crash error. for this i removed iTunes, cleaned computer from apple stuff (all but my library files that i backed up),
cleaned registry and installed everything back again.in the meanwhile, no sure when, i figured since this could have something to do with quicktime (i noticed that it gets stuck when starting to optimize videos), i created a test folder with one picture and 1 video and I managed to pass through optimizing process. tried with 3 movies, after emptying the device and deleting cache folder (like from scratch), but Kabooom, crashed again. tried same thing, but first i opened the movies in quicktime in windows, then synced and it worked!! probably this could be the solution, tried with my whole library (2k+ photos and about 100 movies) but crashed again... probably i forgot/messed up to open some movie in quicktimes pior to syncing, but well, i was fed up with .mov files, or .mp4, m4v, FWIW (i tried them all).
After this (i only did all this because I’m computer addicted!) i rested my case, i posted on the forums and had 2 choices: wait for apple to solve this, if they care or Format my PC and probably be getting the same error, this is the only thing i didn't try cause i have lots of stuff to backup and configure, and lots of onetime license software...
I kept doing stuff with computer, installed a bunch of software (not related to this but related to DVD and movie editing stuff), after i stopped working i retried again, Meh, cleaned everything and got thru once with my new test folder (with different videos and pictures), but when i went to my REAL folders, APPCRASH again. Broke my mouse (apple owes me this!), stopped working and went to sleep.
I was real convinced this could have something to do with video encoding/decoding stuff. And also about quicktime
Now, the only thing working for me was:
Opening movies in quicktime prior to syncing (worked once or twice)
syncing right after I turned on the computer, but only small folders.
Makes me think problem is in the processor, since it eats a lot of CPU and memory at the end of a 1000 picture and videos sync. And it crashes when starting to optimize videos, sometimes I see it passes like 2 or 3 movies and crashes after. That’s why I can sync small folders right after I turn on my computer, but with big folders itunes just lags my windows wayyyy to much and at the end (when gets to optimizing videos) is really hot and slow, and crashes, I could make 1 video at a time but I believe itunes should work for itself without these “workarounds”.
I’m a computer guy and an application that uses up almost all computer CPU when “working” and “eats” way too much RAM is not a solid application… in this part itunes *****.

Can not sync photos with iPad or iPhone after upgrade to lion

I upgraded to lion and now i get an error message saying could not sync photos with Ipad as they can not be viewed on the ipad. I lost everything when i upgraded and had to reload all my files using a new user. Now i cant sync my photos with my ipad or my iphone. some come over but only about 10% of the photos.

Same issue here - followed this process and now syncing fine: http://leimobile.com/faq-how-to-fix-ios-5-photo-sync-issues/

Can't sync photos from ipad that I synced from another computer

Can't sync photos from ipad that I synced from another computer... I want to have them on my computer.
Why isn't there a way to do this? I don't get it. Sharing photos is such an important thing I don't understand why Apple makes it so hard to do this.
OK here is my senario:
Recently went on a trip Hong Kong with someone... we both had iphones and took hundreds of awesome photos. Now we want to share them with eachother. Too many photos for email and I don't wish to upload to flicker/facebook/etc...
This is what I did thinking it should work...
1) synced photos on her iphone with her computer
2) synced photos on MY iphone with her computer
3) put ALL the hong kong photos in one album
4) connected my ipad to her computer... attempted to copy photos from iphoto to ipad -- NOPE, can't be done (***?!?!)
5) so I synced the photos (and only the photos) in the hong kong album using itunes to my ipad -- this worked -- all photos now on my ipad
6) drove home (5 hours away) and connected ipad to my computer and attempted to import with iphoto -- NOPE, can't be done (***!?!?) Won't even show the photos.
7) itunes wants to replace all the photos on my ipad with the photos from my computer (***?!?!)
How are you suppose to do this?! How are you suppose to be able to share lots of photos with people?

Photos are not copied off the iPad via iTunes.
For photos taken with the iPad, copied to it via the camera connection kit, or saved from emails/websites then see this page : http://support.apple.com/kb/HT4083
For photos that were originally synced from a computer you will need a third-party app such as Simple Transfer (which has a free lite version called Simple Photo & Video Transfer) which can copy them off via your wifi network. But as photos are 'optimised' when they are synced to the iPad, any that you then copy back to a computer may not be exactly the same as they originally were on your computer.

Syncing photos to iPad&mdash;iPhoto or Aperture?

When syncing photos from a computer to an iPad, is the choice between iPhoto or Aperture and either/or choice? Clearly only one can be done at a time, but suppose I sync with iPhoto once and next time with Aperture? I would try it and see what happens, but if the result is I lose the 100+ photos already on my iPad from iPhoto, it would be a real pain to go through them all over again to resync them.
If the answer is that it's an either/or choice, I suppose I can export what I want from Aperture to iPhoto. Does anyone have a more elegant solution so that I don't have to take up space putting one image in two different libraries just to have that image on my iPad?
Thanks!
Ben
Message was edited by: CSTRabbi, who typed "photos from Aperture" instead of "photos from iPhoto."

I bit the bullet and just tried it. It's an either/or. Syncing to Aperture wiped out my previous stuff from iPhoto. The worst of all is that it was a wireless sync and resulted in my Aperture albums and movie names appearing on my iPad, but the albums were empty and the actual movies are not there either.
I've been trying to find out if these files need to be synced with a cable. but with the number of questions on the iPad forum within hours you're down to page 3 or so with no answers.
Thanks,
Ben

Cumputer crashing when syncing photos to iPad

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