CUP 5.3 Canceled Request still sending Email

Hi GRC Experts
I have a canceled request in CUP that is still sending email to users. Is there a way that I can stop the request from sending more emails? Will Archiving resolve this?
A swift reply will be appreciated.
Thanks.
D

Sure, the GRC AC application is a Java based application and all the information is stored in JAVA schema in the database, usually the schema name is something like SAPSR3DB.
Out of curiosity, is that user still getting emails from CUP for the canceled request ?
Cheers !!
Zaheer

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