CUP 5.3 - Error creating request
Dear expert,
We have installed GRC Access control 5.3 (support package 8.0) and are facing a problem when trying to create a request in CUP:
When creating a new request, we always get the error message "Error creating request" after trying to submit. There seems to be no apparent problem with the workflow and we have filled out all mandatory fields.
Thanks for your help in advance!
Regards,
Felix Poeschl
Hello Alpesh, hello Shweta,
We're pretty sure that the initiator is set correctly. (The only condition for it to be actived is that a certain employee type is selected, which we select accordingly during request creation.)
Below are the sections of the log durch creation of the request, where an error message appears.
Thanks for your help!
Regards,
Felix
1)
2009-07-13 09:32:31,015 [SAPEngine_Application_Thread[impl:3]_8] ERROR com.virsa.ae.dao.sqlj.RequestDataHeaderDAO : insertUsers(IAETransaction txn,String reqNo,List listRequestDataUserDTOs) : : SqlException occured, reqNo= 44 exception=[SAP_NWmss][SQLServer JDBC Driver][SQLServer]The INSERT statement conflicted with the FOREIGN KEY constraint "VF_AE_RQD_USERS_1". The conflict occurred in database "ERP", table "SAPERPDB.VIRSA_AE_REQD_HDR", column 'REQNO'.
com.sap.sql.DuplicateKeyException: [SAP_NWmss][SQLServer JDBC Driver][SQLServer]The INSERT statement conflicted with the FOREIGN KEY constraint "VF_AE_RQD_USERS_1". The conflict occurred in database "ERP", table "SAPERPDB.VIRSA_AE_REQD_HDR", column 'REQNO'.
at com.sap.sql.jdbc.common.CommonPreparedStatement.executeUpdate(CommonPreparedStatement.java:259)
at com.sap.sql.sqlj.runtime.profile.ref.RTStatementJDBCPrepared.executeUpdate(RTStatementJDBCPrepared.java:267)
at sqlj.runtime.ExecutionContext$StatementFrame.executeUpdate(ExecutionContext.java:1124)
at sqlj.runtime.ExecutionContext.executeUpdate(ExecutionContext.java:718)
at com.virsa.ae.dao.sqlj.RequestDataHeaderDAO.insertUsers(RequestDataHeaderDAO.sqlj:578)
at com.virsa.ae.accessrequests.bo.RequestBO.saveUsers(RequestBO.java:1505)
at com.virsa.ae.accessrequests.bo.RequestBO.saveNewRequest(RequestBO.java:359)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.createRequest(CreateRequestAction.java:268)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.execute(CreateRequestAction.java:89)
at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
2)
2009-07-13 09:32:31,015 [SAPEngine_Application_Thread[impl:3]_8] ERROR Exception in saving the request
com.virsa.ae.dao.DAOException: [SAP_NWmss][SQLServer JDBC Driver][SQLServer]The INSERT statement conflicted with the FOREIGN KEY constraint "VF_AE_RQD_USERS_1". The conflict occurred in database "ERP", table "SAPERPDB.VIRSA_AE_REQD_HDR", column 'REQNO'.
at com.virsa.ae.dao.sqlj.RequestDataHeaderDAO.insertUsers(RequestDataHeaderDAO.sqlj:605)
at com.virsa.ae.accessrequests.bo.RequestBO.saveUsers(RequestBO.java:1505)
at com.virsa.ae.accessrequests.bo.RequestBO.saveNewRequest(RequestBO.java:359)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.createRequest(CreateRequestAction.java:268)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.execute(CreateRequestAction.java:89)
at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Caused by: com.sap.sql.DuplicateKeyException: [SAP_NWmss][SQLServer JDBC Driver][SQLServer]The INSERT statement conflicted with the FOREIGN KEY constraint "VF_AE_RQD_USERS_1". The conflict occurred in database "ERP", table "SAPERPDB.VIRSA_AE_REQD_HDR", column 'REQNO'.
at com.sap.sql.jdbc.common.CommonPreparedStatement.executeUpdate(CommonPreparedStatement.java:259)
at com.sap.sql.sqlj.runtime.profile.ref.RTStatementJDBCPrepared.executeUpdate(RTStatementJDBCPrepared.java:267)
at sqlj.runtime.ExecutionContext$StatementFrame.executeUpdate(ExecutionContext.java:1124)
at sqlj.runtime.ExecutionContext.executeUpdate(ExecutionContext.java:718)
at com.virsa.ae.dao.sqlj.RequestDataHeaderDAO.insertUsers(RequestDataHeaderDAO.sqlj:578)
... 21 more
3)
2009-07-13 09:32:31,015 [SAPEngine_Application_Thread[impl:3]_8] ERROR BO Exception in Save request
com.virsa.ae.core.BOException: [SAP_NWmss][SQLServer JDBC Driver][SQLServer]The INSERT statement conflicted with the FOREIGN KEY constraint "VF_AE_RQD_USERS_1". The conflict occurred in database "ERP", table "SAPERPDB.VIRSA_AE_REQD_HDR", column 'REQNO'.
at com.virsa.ae.accessrequests.bo.RequestBO.saveNewRequest(RequestBO.java:443)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.createRequest(CreateRequestAction.java:268)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.execute(CreateRequestAction.java:89)
at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Caused by: com.virsa.ae.dao.DAOException: [SAP_NWmss][SQLServer JDBC Driver][SQLServer]The INSERT statement conflicted with the FOREIGN KEY constraint "VF_AE_RQD_USERS_1". The conflict occurred in database "ERP", table "SAPERPDB.VIRSA_AE_REQD_HDR", column 'REQNO'.
at com.virsa.ae.dao.sqlj.RequestDataHeaderDAO.insertUsers(RequestDataHeaderDAO.sqlj:605)
at com.virsa.ae.accessrequests.bo.RequestBO.saveUsers(RequestBO.java:1505)
at com.virsa.ae.accessrequests.bo.RequestBO.saveNewRequest(RequestBO.java:359)
... 19 more
Caused by: com.sap.sql.DuplicateKeyException: [SAP_NWmss][SQLServer JDBC Driver][SQLServer]The INSERT statement conflicted with the FOREIGN KEY constraint "VF_AE_RQD_USERS_1". The conflict occurred in database "ERP", table "SAPERPDB.VIRSA_AE_REQD_HDR", column 'REQNO'.
at com.sap.sql.jdbc.common.CommonPreparedStatement.executeUpdate(CommonPreparedStatement.java:259)
at com.sap.sql.sqlj.runtime.profile.ref.RTStatementJDBCPrepared.executeUpdate(RTStatementJDBCPrepared.java:267)
at sqlj.runtime.ExecutionContext$StatementFrame.executeUpdate(ExecutionContext.java:1124)
at sqlj.runtime.ExecutionContext.executeUpdate(ExecutionContext.java:718)
at com.virsa.ae.dao.sqlj.RequestDataHeaderDAO.insertUsers(RequestDataHeaderDAO.sqlj:578)
... 21 more
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findAllActiveSAPConnectors : : going to return no of records= 4
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at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
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at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
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at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process
(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
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2009-01-14 21:41:55,045 [SAPEngine_Application_Thread[impl:3]_10] INFO com.virsa.ae.accessrequests.bo.RequestBO :
adjustUserId() : : INTO the method for strUserId : MICHAELH, user email : michael.hannieATa.bcx.co.za
2009-01-14 21:41:55,045 [SAPEngine_Application_Thread[impl:3]_10] INFO com.virsa.ae.accessrequests.bo.RequestBO :
adjustApproverDetails() : : INTO the method for strApproverId : JOHANSW, approver email : johan.swanepoelATbcx.co.za
2009-01-14 21:41:55,045 [SAPEngine_Application_Thread[impl:3]_10] INFO com.virsa.ae.accessrequests.bo.RequestBO :
saveNewRequest() : : calling saveUsers()
2009-01-14 21:41:55,045 [SAPEngine_Application_Thread[impl:3]_10] INFO com.virsa.ae.accessrequests.bo.RequestBO :
saveNewRequest() : : calling updateWithDefaultRoles()
2009-01-14 21:41:55,045 [SAPEngine_Application_Thread[impl:3]_10] INFO com.virsa.ae.accessrequests.bo.RequestBO :
updateWithDefaultRoles() : : Considering default roles is not enabled
2009-01-14 21:41:55,045 [SAPEngine_Application_Thread[impl:3]_10] INFO com.virsa.ae.accessrequests.bo.RequestBO :
saveNewRequest() : : calling updateWithRoleMappingRoles()
2009-01-14 21:41:55,045 [SAPEngine_Application_Thread[impl:3]_10] INFO com.virsa.ae.accessrequests.bo.RequestBO :
updateWithRoleMappingRoles() : : Role mapping is not enabled
2009-01-14 21:41:55,045 [SAPEngine_Application_Thread[impl:3]_10] INFO com.virsa.ae.accessrequests.bo.RequestBO :
saveNewRequest() : : calling saveApplications()
2009-01-14 21:41:55,045 [SAPEngine_Application_Thread[impl:3]_10] INFO com.virsa.ae.service.sap.SystemDAOFactory :
getRiskAnalysisDAO() : : cc version : 5.3_WS
2009-01-14 21:41:55,045 [SAPEngine_Application_Thread[impl:3]_10] INFO com.virsa.ae.service.sap.SystemDAOFactory :
getRiskAnalysisDAO() : : risk analysis dao is set to RiskAnalysisWS52DAO
2009-01-14 21:41:55,045 [SAPEngine_Application_Thread[impl:3]_10] INFO com.virsa.ae.service.sap.SystemDAOFactory :
getRiskAnalysisDAO() : : cc uri : http://xgpmid01:50000/VirsaCCRiskAnalysisService/Config1?wsdl&style=document
2009-01-14 21:41:55,061 [SAPEngine_Application_Thread[impl:3]_10] ERROR java.lang.LinkageError: loader constraints violated
when linking com/virsa/cc/xsys/webservices/dto/WSRAInputParamDTO class
java.lang.LinkageError: loader constraints violated when linking com/virsa/cc/xsys/webservices/dto/WSRAInputParamDTO class
at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.execRiskAnalysis(RiskAnalysisEJB53DAO.java:305)
at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:277)
at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:419)
at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.determineRisks(RiskAnalysisEJB53DAO.java:511)
at com.virsa.ae.service.sap.RiskAnalysis53DAO.determineRisks(RiskAnalysis53DAO.java:103)
at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:182)
at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:80)
at com.virsa.ae.accessrequests.bo.RequestBO.saveRiskAnalysis(RequestBO.java:2851)
at com.virsa.ae.accessrequests.bo.RequestBO.saveNewRequest(RequestBO.java:374)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.createRequest(CreateRequestAction.java:261)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.execute(CreateRequestAction.java:88)
at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:256)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:425)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process
(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
2009-01-14 21:41:55,061 [SAPEngine_Application_Thread[impl:3]_10] ERROR Exception during EJB call, Ignoring and trying
Webservice Call
com.virsa.ae.service.ServiceException: Exception in getting the results from the EJB service : loader constraints violated
when linking com/virsa/cc/xsys/webservices/dto/WSRAInputParamDTO class
at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:295)
at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:419)
at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.determineRisks(RiskAnalysisEJB53DAO.java:511)
at com.virsa.ae.service.sap.RiskAnalysis53DAO.determineRisks(RiskAnalysis53DAO.java:103)
at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:182)
at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:80)
at com.virsa.ae.accessrequests.bo.RequestBO.saveRiskAnalysis(RequestBO.java:2851)
at com.virsa.ae.accessrequests.bo.RequestBO.saveNewRequest(RequestBO.java:374)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.createRequest(CreateRequestAction.java:261)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.execute(CreateRequestAction.java:88)
at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:256)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:425)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process
(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: java.lang.LinkageError: loader constraints violated when linking
com/virsa/cc/xsys/webservices/dto/WSRAInputParamDTO class
at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.execRiskAnalysis(RiskAnalysisEJB53DAO.java:305)
at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:277)
... 26 more
2009-01-14 21:41:55,483 [SAPEngine_Application_Thread[impl:3]_10] ERROR java.rmi.RemoteException: Service call exception;
nested exception is:
java.lang.Exception: Incorrect content-type found 'text/html'
java.rmi.RemoteException: Service call exception; nested exception is:
java.lang.Exception: Incorrect content-type found 'text/html'
at com.virsa.ae.service.sap.ws53.Config1BindingStub.execRiskAnalysis(Config1BindingStub.java:90)
at com.virsa.ae.service.sap.ws53.Config1BindingStub.execRiskAnalysis(Config1BindingStub.java:99)
at com.virsa.ae.service.sap.RiskAnalysisWS53DAO.getViolations(RiskAnalysisWS53DAO.java:312)
at com.virsa.ae.service.sap.RiskAnalysisWS53DAO.getViolations(RiskAnalysisWS53DAO.java:452)
at com.virsa.ae.service.sap.RiskAnalysisWS53DAO.determineRisks(RiskAnalysisWS53DAO.java:559)
at com.virsa.ae.service.sap.RiskAnalysis53DAO.determineRisks(RiskAnalysis53DAO.java:119)
at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:182)
at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:80)
at com.virsa.ae.accessrequests.bo.RequestBO.saveRiskAnalysis(RequestBO.java:2851)
at com.virsa.ae.accessrequests.bo.RequestBO.saveNewRequest(RequestBO.java:374)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.createRequest(CreateRequestAction.java:261)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.execute(CreateRequestAction.java:88)
at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:256)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:425)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process
(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: java.lang.Exception: Incorrect content-type found 'text/html'
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.ClientMimeMessage.initDeserializationMode
(ClientMimeMessage.java:120)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.handleResponseMessage
(MimeHttpBinding.java:956)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1437)
at com.virsa.ae.service.sap.ws53.Config1BindingStub.execRiskAnalysis(Config1BindingStub.java:83)
... 28 more
2009-01-14 21:41:55,483 [SAPEngine_Application_Thread[impl:3]_10] ERROR com.virsa.ae.core.BOException: Exception in getting
the results from the web service : Service call exception; nested exception is:
java.lang.Exception: Incorrect content-type found 'text/html'
com.virsa.ae.core.BOException: Exception in getting the results from the web service : Service call exception; nested
exception is:
java.lang.Exception: Incorrect content-type found 'text/html'
at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:199)
at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:80)
at com.virsa.ae.accessrequests.bo.RequestBO.saveRiskAnalysis(RequestBO.java:2851)
at com.virsa.ae.accessrequests.bo.RequestBO.saveNewRequest(RequestBO.java:374)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.createRequest(CreateRequestAction.java:261)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.execute(CreateRequestAction.java:88)
at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:256)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:425)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process
(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: com.virsa.ae.service.ServiceException: Exception in getting the results from the web service : Service call
exception; nested exception is:
java.lang.Exception: Incorrect content-type found 'text/html'
at com.virsa.ae.service.sap.RiskAnalysisWS53DAO.getViolations(RiskAnalysisWS53DAO.java:344)
at com.virsa.ae.service.sap.RiskAnalysisWS53DAO.getViolations(RiskAnalysisWS53DAO.java:452)
at com.virsa.ae.service.sap.RiskAnalysisWS53DAO.determineRisks(RiskAnalysisWS53DAO.java:559)
at com.virsa.ae.service.sap.RiskAnalysis53DAO.determineRisks(RiskAnalysis53DAO.java:119)
at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:182)
... 22 more
Caused by: java.rmi.RemoteException: Service call exception; nested exception is:
java.lang.Exception: Incorrect content-type found 'text/html'
at com.virsa.ae.service.sap.ws53.Config1BindingStub.execRiskAnalysis(Config1BindingStub.java:90)
at com.virsa.ae.service.sap.ws53.Config1BindingStub.execRiskAnalysis(Config1BindingStub.java:99)
at com.virsa.ae.service.sap.RiskAnalysisWS53DAO.getViolations(RiskAnalysisWS53DAO.java:312)
... 26 more
Caused by: java.lang.Exception: Incorrect content-type found 'text/html'
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.ClientMimeMessage.initDeserializationMode
(ClientMimeMessage.java:120)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.handleResponseMessage
(MimeHttpBinding.java:956)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1437)
at com.virsa.ae.service.sap.ws53.Config1BindingStub.execRiskAnalysis(Config1BindingStub.java:83)
... 28 more
2009-01-14 21:41:55,483 [SAPEngine_Application_Thread[impl:3]_10] ERROR BO Exception in Save request
com.virsa.ae.core.BOException: Exception in getting the results from the web service : Service call exception; nested
exception is:
java.lang.Exception: Incorrect content-type found 'text/html'
at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:199)
at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:80)
at com.virsa.ae.accessrequests.bo.RequestBO.saveRiskAnalysis(RequestBO.java:2851)
at com.virsa.ae.accessrequests.bo.RequestBO.saveNewRequest(RequestBO.java:374)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.createRequest(CreateRequestAction.java:261)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.execute(CreateRequestAction.java:88)
at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:256)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:425)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process
(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: com.virsa.ae.service.ServiceException: Exception in getting the results from the web service : Service call
exception; nested exception is:
java.lang.Exception: Incorrect content-type found 'text/html'
at com.virsa.ae.service.sap.RiskAnalysisWS53DAO.getViolations(RiskAnalysisWS53DAO.java:344)
at com.virsa.ae.service.sap.RiskAnalysisWS53DAO.getViolations(RiskAnalysisWS53DAO.java:452)
at com.virsa.ae.service.sap.RiskAnalysisWS53DAO.determineRisks(RiskAnalysisWS53DAO.java:559)
at com.virsa.ae.service.sap.RiskAnalysis53DAO.determineRisks(RiskAnalysis53DAO.java:119)
at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:182)
... 22 more
Caused by: java.rmi.RemoteException: Service call exception; nested exception is:
java.lang.Exception: Incorrect content-type found 'text/html'
at com.virsa.ae.service.sap.ws53.Config1BindingStub.execRiskAnalysis(Config1BindingStub.java:90)
at com.virsa.ae.service.sap.ws53.Config1BindingStub.execRiskAnalysis(Config1BindingStub.java:99)
at com.virsa.ae.service.sap.RiskAnalysisWS53DAO.getViolations(RiskAnalysisWS53DAO.java:312)
... 26 more
Caused by: java.lang.Exception: Incorrect content-type found 'text/html'
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.ClientMimeMessage.initDeserializationMode
(ClientMimeMessage.java:120)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.handleResponseMessage
(MimeHttpBinding.java:956)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1437)
at com.virsa.ae.service.sap.ws53.Config1BindingStub.execRiskAnalysis(Config1BindingStub.java:83)
... 28 more
2009-01-14 21:41:55,483 [SAPEngine_Application_Thread[impl:3]_10] INFO com.virsa.ae.dao.sqlj.SAPConnectorDAO :
findAllActiveSAPConnectors : : going to return no of records= 4
2009-01-14 21:42:27,577 [SAPEngine_Application_Thread[impl:3]_21] INFO com.virsa.ae.dao.sqlj.RequestTypeDAO : findAll : :
going to return no of records= 24 -
Dear All,
I am trying to create a new account request on CUP and I am getting the message "Error creating request", without any other help or info.
I checked the log and that's what I got:
Unknown Errorcom.virsa.cc.comp.wdp.IPublicBackendAccessInterface$IAuthForUserInputElement.wdGetObject(IPublicBackendAccessInterface.java)
com.sap.tc.webdynpro.progmodel.context.NodeElement.getAttributeAsText(NodeElement.java:888)
com.virsa.cc.comp.BackendAccessInterface.execBAPI(BackendAccessInter... [see details]
And the details are:
Unknown Errorcom.virsa.cc.comp.wdp.IPublicBackendAccessInterface$IAuthForUserInputElement.wdGetObject(IPublicBackendAccessInterface.java)
com.sap.tc.webdynpro.progmodel.context.NodeElement.getAttributeAsText(NodeElement.java:888)
com.virsa.cc.comp.BackendAccessInterface.execBAPI(BackendAccessInterface.java:401)
com.virsa.cc.comp.BackendAccessInterface.executeBAPI(BackendAccessInterface.java:302)
com.virsa.cc.comp.wdp.InternalBackendAccessInterface.executeBAPI(InternalBackendAccessInterface.java:4227)
com.virsa.cc.comp.BackendAccessInterface.getObjPermAuth(BackendAccessInterface.java:623)
com.virsa.cc.comp.wdp.InternalBackendAccessInterface.getObjPermAuth(InternalBackendAccessInterface.java:4271)
com.virsa.cc.comp.wdp.InternalBackendAccessInterface$External.getObjPermAuth(InternalBackendAccessInterface.java:4740)
com.virsa.cc.dataextractor.bo.DataExtractorSAP.getObjPermissions(DataExtractorSAP.java:307)
com.virsa.cc.dataextractor.bo.DataExtractorSAP.getObjPermissions(DataExtractorSAP.java:263)
com.virsa.cc.xsys.meng.MatchingEngine.getObjPermissions(MatchingEngine.java:987)
com.virsa.cc.xsys.meng.MatchingEngine.matchPrmRisks(MatchingEngine.java:466)
com.virsa.cc.xsys.riskanalysis.AnalysisEngine.performActPermAnalysis(AnalysisEngine.java:1536)
com.virsa.cc.xsys.riskanalysis.AnalysisEngine.riskAnalysis(AnalysisEngine.java:315)
com.virsa.cc.xsys.riskanalysis.AnalysisEngine.riskAnalysis(AnalysisEngine.java:244)
com.virsa.cc.xsys.bg.BgJob.runJob(BgJob.java:566)
com.virsa.cc.xsys.bg.BgJob.run(BgJob.java:362)
com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob.scheduleJob(AnalysisDaemonBgJob.java:334)
com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob.start(AnalysisDaemonBgJob.java:86)
com.virsa.cc.comp.BgJobInvokerView.wdDoModifyView(BgJobInvokerView.java:444)
com.virsa.cc.comp.wdp.InternalBgJobInvokerView.wdDoModifyView(InternalBgJobInvokerView.java:1236)
com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doModifyView(DelegatingView.java:78)
com.sap.tc.webdynpro.progmodel.view.View.modifyView(View.java:337)
com.sap.tc.webdynpro.clientserver.cal.ClientComponent.doModifyView(ClientComponent.java:481)
com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doModifyView(WindowPhaseModel.java:551)
com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:148)
com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:333)
com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:741)
com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:694)
com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:253)
com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:46)
javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
java.security.AccessController.doPrivileged(Native Method)
com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Could you guys help me out on identifying the problem?
Thks!Hello Rodrigo,
While you are getting error in CUP, the logs it seems like states problem with risk analysis. Did you check if you have Configuration parameter "Perform Risk Analysis on Request Submission" Set to YES in CUP? Kindly check this. If this is set to YES, change it to NO and then try to submit request in CUP. This should clear up situation a little.
This parameter is at CUP configuration -> Risk Analysis.
Regards, Varun -
Error creating request. Path not found
Hi,
We are trying to create a request in CUP. We have given input in all the mandatory fields like Requester Name, Manager Name, Application and we have selected Roles. Those roles were already assigned to approvers.
When we press the APPROVE button, it is asking to Approve. After clicking APPROVER button, it is giving error like u201CError creating request. Path not foundu201D.
Please check and advice me where we are missing while creating request in CUP.
Thanks & Regards,
KKRao.Hi Sabita/Alpesh,
Thanks for your reply. We have created two conditions under Initiator with AND and AND. We have cleared and we are not getting error like Path not found.
Now we are getting error like "Error creating request. Approver not found".
We have selected the Manger name in the request which we have defined in the Custom Approver Determinater. Still we are getting the error like Approver not found.
Please check and correct me.
Regards,
KKRao. -
Error Creating Request - Risk Analysis in CUP
Initially, we had the issue of not being able to create requests in CUP. I read around and found out that I needed to go to Configuration > Risk analysis and change the "Perform Risk Analysis on Request" to No. I tested and I was able to create a request. This tells me that SOMETHING is wrong with the Risk Analysis in CUP. So since its a Risk Analysis error, I when into a requested and selected Run Risk Analysis and go the following error.
"Risk analysis failed: Exception in getting the results from the web service : Service call exception; nested exception is: java.lang.Exception: Incorrect content-type found 'text/html' "
But before anything. I just want to verify if its an authorization error with our webserivces id. Any input?
Thank you,1. In the CUP Configuration-> Risk Analysis.
Under the section "Select Risk Analysis and Remediation Version"( or "Select Compliance Calibrator Version" for version below CUP 5.3) make sure that the following web service is given in the URI, if the "Version" selected is above 4.0.
"http://<servername>:<portnumber>/VirsaCCRiskAnalysisService/Config1?wsdl&style=document"
In the server name and port number, enter the corresponding entries of the Compliance Calibrator (CC) or (Risk Analysis and Remediation (RAR)) server entries on which it is installed.
The User given under this section should have the administrator access for the CUP and RAR.
CUP is 5.3 and we have the correct URL. The user is given the following roles:
AEADMIN
CC_Administrator
VIRSA_CC_ADMINISTRATOR
Please review the attachment for the list of actions in these roles. Please let me know if there is an action that the webservice id should have. In the link below, be careful of all the download buttons. Choose the "Save file to your PC: click here" link and open the file. (not save)
http://www.2shared.com/document/8dOC7v6E/actions.html
2. Make sure that the user provided in the CUP connector has the access for connecting to RAR and it should also have the administrator rights of the RAR.
Should the access be provided from the roles/actions from above?
3. Make sure that the password of both the users given in the above points is not expired i.e. they have been reset in UME.
You can check the same by once logging into the UME through that users. In case it asks for the password change, then the password is expired and you need to change the password and give the new password in the CUP.
Should the password ever expire for this ID? I will double check on the password.
4. The logon language of both the above users should be maintained in UME.
I am not sure how to check this, please advise.
5. Also check that the connector in the RAR is working and is able to connect to the backend SAP system.
I tested the connection in CUP and connection was successful. How can I test the connection for RAR?
Thank you in advance,
Edited by: Eric Lau on May 17, 2010 6:41 PM -
[CUP 5.3] Error while email validation
Hello all,
Anyone seen this before in CUP 5.3 SP15?
I have an access request form in which I allow user lookup. The user lookup is linked with an SAP HR system.
When I search users on name, only the users that have an emailaddress filled in in the infotypes show up in my list. Users without an emailaddress are not shown. I can only get them in my search results when I specifically search for them on user ID.
When I then select the user without emailaddress and insert him/her into my access request form, I always receive the "error creating request" message. The log tells me:
2011-09-20 15:29:28,326 [SAPEngine_Application_Thread[impl:3]_24] ERROR EUCreateRequestAction.java@224:loadHandler() : Error while email validation = E-mail address
Users with an emailaddress are no problem.
Even when I fill in an emailaddress manually, CUP apparently keeps using the emailaddress from the infotype.
Anyone know how to resolve this?
Thanks in advance,
Edited by: Lanssens Tom on Sep 20, 2011 6:09 PM (spelling)Hello Srihari,
User Email Address is a Mandatory field which cannot be changed. The only option to change is to turn off "Editable". However, if I do that I receive the warning "It is better to make the field editable, because the end user cannot submit the request, if the field value is not available in the user's data source".
I know that the best solution/workaround is to make sure that all users in the HR list have an emailaddress, so we are going to follow up on this with a script. Still, I would like to know why I can't find nor work with users that don't have an emailaddress, and why I can't update their emailaddress myself manually via the CUP.
Best regards,
Tom -
Error creating a request in CUP
Hi Experts,
I am trying to create a request in CUP. I get the error "Error creating a request". My initiator is setup correctly and I am pretty sure the conditions meets. The error message doesn't give any specific details.
Could any one please help me out on analyzing this message!
Thanks!
CPHi Sunny,
I get the below error in the log file.
] ERROR Exception during EJB call, Ignoring and trying Webservice Call
com.virsa.ae.service.ServiceException: Exception in getting the results from the EJB service : com/virsa/cc/xsys/webservices/dto/WSRAInputParamDTO
at java.lang.Throwable.<init>(Throwable.java:216)
at java.lang.Exception.<init>(Exception.java:59)
at com.virsa.ae.core.AEException.<init>(AEException.java:49)
at com.virsa.ae.service.ServiceException.<init>(ServiceException.java:45)
at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:294)
at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:418)
at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.determineRisks(RiskAnalysisEJB53DAO.java:526)
at com.virsa.ae.service.sap.RiskAnalysis53DAO.determineRisks(RiskAnalysis53DAO.java:103)
at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:182)
at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:80)
at com.virsa.ae.accessrequests.bo.RequestBO.saveRiskAnalysis(RequestBO.java:3984)
at com.virsa.ae.accessrequests.bo.RequestBO.saveNewRequest(RequestBO.java:369)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.createRequest(CreateRequestAction.java:325)
at com.virsa.ae.accessrequests.actions.EUCreateRequestAction.createRequestHandler(EUCreateRequestAction.java:126)
Also, if I try to do a risk analysis I get an error message that system is not found. Any Ideas?
Thanks!
Chinmaya -
Error while creating request list Unable to detect the SAP system directory
We are upgrading SAP BW (NW 7.0 EHP1) to SAP BW (NW 7.3)
source OS: Windows 2008 R2, source DB: MSSQL server 2008 R2 SP1 CU3
I had started the upgrade by running: STARTUP.BAT
I had started the DSUGui on the server (CI / DB on the same server) from: D:\usr\sap\BP1\upg\sdt\exe\DSUGui.bat
I ran both programs (run as administrators).
Once SAP Gui connects and was able to create userid/ password and when ready to start the initialization phase (click next)
gives me the error
Error while creating request list - see preceeding messages. Unable to detect the SAP system directory on the local host
I had tried STARTUP.BAT "jce_policy_zip=Z:\export-import\downloads\jce_policy-6' and still the same error.
I had started DSUGui.bat with trace and the trace file contents are
<!LOGHEADER[START]/>
<!HELP[Manual modification of the header may cause parsing problem!]/>
<!LOGGINGVERSION[2.0.7.1006]/>
<!NAME[D:
usr
sap
bp1
upg
sdt
trc
server.trc]/>
<!PATTERN[server.trc]/>
<!FORMATTER[com.sap.tc.logging.TraceFormatter(%d [%s]: %-100l [%t]: %m)]/>
<!ENCODING[UTF8]/>
<!LOGHEADER[END]/>
Jan 11, 2012 10:14:58 AM [Error]: com.sap.sdt.engine.core.communication.AbstractCmd.log(AbstractCmd.java:102) [Thread[ExecuteWorker,5,main]]: Execution of command com.sap.sdt.engine.core.communication.CmdActionEvent@376433e4 failed: while trying to invoke the method java.io.File.getAbsolutePath() of an object returned from com.sap.sdt.dsu.service.req.DSURequestListBuilder.getSystemDir()
Jan 11, 2012 10:14:58 AM [Error]: com.sap.sdt.engine.core.communication.AbstractCmd.log(AbstractCmd.java:103) [Thread[ExecuteWorker,5,main]]: java.lang.NullPointerException: while trying to invoke the method java.io.File.getAbsolutePath() of an object returned from com.sap.sdt.dsu.service.req.DSURequestListBuilder.getSystemDir()
Jan 11, 2012 10:14:58 AM [Error]: com.sap.sdt.engine.core.communication.AbstractCmd.log(AbstractCmd.java:103) [Thread[ExecuteWorker,5,main]]: java.lang.NullPointerException: while trying to invoke the method java.io.File.getAbsolutePath() of an object returned from com.sap.sdt.dsu.service.req.DSURequestListBuilder.getSystemDir()
Jan 11, 2012 10:14:58 AM [Error]: com.sap.sdt.engine.core.communication.CmdActionEvent [Thread[ExecuteWorker,5,main]]: java.lang.NullPointerException: while trying to invoke the method java.io.File.getAbsolutePath() of an object returned from com.sap.sdt.dsu.service.req.DSURequestListBuilder.getSystemDir()
at com.sap.sdt.dsu.service.req.DSURequestListBuilder.persistSystemInfo(DSURequestListBuilder.java:277)
at com.sap.sdt.dsu.service.DSUService.createRequestList(DSUService.java:338)
at com.sap.sdt.dsu.service.controls.DSUListener.actionNext(DSUListener.java:144)
at com.sap.sdt.dsu.service.controls.DSUListener.actionPerformed(DSUListener.java:67)
at com.sap.sdt.server.core.controls.SDTActionListener$Listener.actionPerformed(SDTActionListener.java:46)
at com.sap.sdt.engine.core.communication.CmdActionEvent.actOnEvent(CmdActionEvent.java:43)
at com.sap.sdt.engine.core.communication.CmdEvent.execute(CmdEvent.java:69)
at com.sap.sdt.engine.core.communication.ExecWorker.handleCmd(ExecWorker.java:36)
at com.sap.sdt.engine.core.communication.AbstractWorker.run(AbstractWorker.java:93)
I could not get Upgrade started. Any help is appreciated
Thanks
PrathapDid you get this solved?
I have the same problem -
Error in Creating Request - Access Enforcer
Hi,
When using copy request option to create a request similar to another user and creating 10 user IDs simillar to other ID, Iam getting error" error in creating request".
When I look at log report it is giving Ora-XXXXXX error Unable to save the request.
How to fix this issue?
Thank you,
VijayHi,
This looks more like an Oracle problem; did you check everything's ok regarding tablespaces, redo-log, available space for tables,indexes, etc.
Karim -
Error while creating request list DSU execution error in Upgrade PI
Hello,
I´m doing upgrade de PI 3.0 - 7.0 in mscs and run startup.bat...
DSU execution error on hostnode1.domain.sap
Error while creating request list - see proceeding messages
Instance profile for instance 00 on host hostnode1 not found profile SID_w*00_hostnode1 not found in directory ...../usr(sap/SID/profile
Help please.
Luis
Edited by: Luis Maura on Nov 5, 2010 1:38 PMInstance profile for instance 00 on host hostnode1 not found profile SID_\w*00_hostnode1 not found in directory
hostnode1 is physical or virtual ?, this file SID_\w00_hostnode1* exist or not .
compare the GLOBAL HOSTNAME settings in profiles of Default,Instance and start
Regards, -
Error 1013000 loading application: Unable to Create Request Server Thread
We are currently getting the following error "Error 1013000 loading application: Unable to Create Request Server Thread" when attempting to load more than 5 applications onto our new Essbase server. The O/S is Windows 2003 and we are running Essbase 6.5.5. Our old server, running Windows 2000, is not experiencing this problem.
I think I've found the problem! It seems the server team didn't set up the swap file, hence, when physical memory started to run a little low on the box, the thread could not be created. FYI, we had already increased the SERVERTHREADS option in the Essbase.cfg file.
-
SSL VPN, "Login failed" and "WebVPN: error creating WebVPN session!"
Hi,
Just ran the wizard for Anyconnect SSL VPN, created a tunnel group, a vpn pool and added user to it. When trying to logon on the SSL service, it simply says "login failed". I suspect that the user might not be in correct groups or so?
some relevant config
webvpn
enable wan
svc image disk0:/anyconnect-win-2.4.1012-k9.pkg 1
svc enable
group-policy vpnpolicy1 internal
group-policy vpnpolicy1 attributes
vpn-tunnel-protocol svc
tunnel-group admins type remote-access
tunnel-group admins general-attributes
address-pool sslpool2
default-group-policy vpnpolicy1
username myuser password 1234567890 encrypted privilege 15
username myuser attributes
vpn-group-policy vpnpolicy1
Debug:
asa01# debug webvpn 255
INFO: debug webvpn enabled at level 255.
asa01# webvpn_allocate_auth_struct: net_handle = CD5734D0
webvpn_portal.c:ewaFormSubmit_webvpn_login[3203]
webvpn_portal.c:webvpn_login_validate_net_handle[2234]
webvpn_portal.c:webvpn_login_allocate_auth_struct[2254]
webvpn_portal.c:webvpn_login_assign_app_next[2272]
webvpn_portal.c:webvpn_login_cookie_check[2289]
webvpn_portal.c:webvpn_login_set_tg_buffer_from_form[2325]
webvpn_portal.c:webvpn_login_transcend_cert_auth_cookie[2359]
webvpn_login_transcend_cert_auth_cookie: tg_cookie = NULL, tg_name =
webvpn_portal.c:webvpn_login_set_tg_cookie_form[2421]
webvpn_portal.c:webvpn_login_set_tg_cookie_querry_string[2473]
webvpn_portal.c:webvpn_login_resolve_tunnel_group[2546]
webvpn_login_resolve_tunnel_group: tgCookie = NULL
webvpn_login_resolve_tunnel_group: tunnel group name from default
webvpn_login_resolve_tunnel_group: TG_BUFFER = DefaultWEBVPNGroup
webvpn_portal.c:webvpn_login_negotiate_client_cert[2636]
webvpn_portal.c:webvpn_login_check_cert_status[2733]
webvpn_portal.c:webvpn_login_cert_only[2774]
webvpn_portal.c:webvpn_login_primary_username[2796]
webvpn_portal.c:webvpn_login_primary_password[2878]
webvpn_portal.c:webvpn_login_secondary_username[2910]
webvpn_portal.c:webvpn_login_secondary_password[2988]
webvpn_portal.c:webvpn_login_extra_password[3021]
webvpn_portal.c:webvpn_login_set_cookie_flag[3040]
webvpn_portal.c:webvpn_login_set_auth_group_type[3063]
webvpn_login_set_auth_group_type: WEBVPN_AUTH_GROUP_TYPE = 4
webvpn_portal.c:webvpn_login_aaa_not_resuming[3137]
webvpn_portal.c:http_webvpn_kill_cookie[790]
webvpn_auth.c:http_webvpn_pre_authentication[2321]
WebVPN: calling AAA with ewsContext (-867034168) and nh (-849922864)!
webvpn_add_auth_handle: auth_handle = 17
WebVPN: started user authentication...
webvpn_auth.c:webvpn_aaa_callback[5138]
WebVPN: AAA status = (ACCEPT)
webvpn_portal.c:ewaFormSubmit_webvpn_login[3203]
webvpn_portal.c:webvpn_login_validate_net_handle[2234]
webvpn_portal.c:webvpn_login_allocate_auth_struct[2254]
webvpn_portal.c:webvpn_login_assign_app_next[2272]
webvpn_portal.c:webvpn_login_cookie_check[2289]
webvpn_portal.c:webvpn_login_set_tg_buffer_from_form[2325]
webvpn_portal.c:webvpn_login_transcend_cert_auth_cookie[2359]
webvpn_login_transcend_cert_auth_cookie: tg_cookie = NULL, tg_name =
webvpn_portal.c:webvpn_login_set_tg_cookie_form[2421]
webvpn_portal.c:webvpn_login_set_tg_cookie_querry_string[2473]
webvpn_portal.c:webvpn_login_resolve_tunnel_group[2546]
webvpn_portal.c:webvpn_login_negotiate_client_cert[2636]
webvpn_portal.c:webvpn_login_check_cert_status[2733]
webvpn_portal.c:webvpn_login_cert_only[2774]
webvpn_portal.c:webvpn_login_primary_username[2796]
webvpn_portal.c:webvpn_login_primary_password[2878]
webvpn_portal.c:webvpn_login_secondary_username[2910]
webvpn_portal.c:webvpn_login_secondary_password[2988]
webvpn_portal.c:webvpn_login_extra_password[3021]
webvpn_portal.c:webvpn_login_set_cookie_flag[3040]
webvpn_portal.c:webvpn_login_set_auth_group_type[3063]
webvpn_login_set_auth_group_type: WEBVPN_AUTH_GROUP_TYPE = 4
webvpn_portal.c:webvpn_login_aaa_resuming[3093]
webvpn_auth.c:http_webvpn_post_authentication[1485]
WebVPN: user: (myuser) authenticated.
webvpn_auth.c:http_webvpn_auth_accept[2938]
webvpn_session.c:http_webvpn_create_session[184]
WebVPN: error creating WebVPN session!
webvpn_remove_auth_handle: auth_handle = 17
webvpn_free_auth_struct: net_handle = CD5734D0
webvpn_allocate_auth_struct: net_handle = CD5734D0
webvpn_free_auth_struct: net_handle = CD5734D0AnyConnect says:
"The secure gateway has rejected the agents VPN connect or reconnect request. A new connection requires re-authentication and must be started manually. Please contact your network administrator if this problem persists.
The following message was received from the secure gateway: Host or network is 0"
Other resources indicate that it's either the tunnel group, or the address pool.. The address pool is:
ip local pool sslpool2 172.16.20.0-172.16.20.254 mask 255.255.255.0
asa01# debug webvpn 255
INFO: debug webvpn enabled at level 255.
asa01# debug http 255
debug http enabled at level 255.
asa01# webvpn_allocate_auth_struct: net_handle = CE9C3208
webvpn_portal.c:ewaFormSubmit_webvpn_login[3203]
webvpn_portal.c:webvpn_login_validate_net_handle[2234]
webvpn_portal.c:webvpn_login_allocate_auth_struct[2254]
webvpn_portal.c:webvpn_login_assign_app_next[2272]
webvpn_portal.c:webvpn_login_cookie_check[2289]
webvpn_portal.c:webvpn_login_set_tg_buffer_from_form[2325]
webvpn_portal.c:webvpn_login_transcend_cert_auth_cookie[2359]
webvpn_login_transcend_cert_auth_cookie: tg_cookie = NULL, tg_name =
webvpn_portal.c:webvpn_login_set_tg_cookie_form[2421]
webvpn_portal.c:webvpn_login_set_tg_cookie_querry_string[2473]
webvpn_portal.c:webvpn_login_resolve_tunnel_group[2546]
webvpn_login_resolve_tunnel_group: tgCookie = NULL
webvpn_login_resolve_tunnel_group: tunnel group name from default
webvpn_login_resolve_tunnel_group: TG_BUFFER = DefaultWEBVPNGroup
webvpn_portal.c:webvpn_login_negotiate_client_cert[2636]
webvpn_portal.c:webvpn_login_check_cert_status[2733]
webvpn_portal.c:webvpn_login_cert_only[2774]
webvpn_portal.c:webvpn_login_primary_username[2796]
webvpn_portal.c:webvpn_login_primary_password[2878]
webvpn_portal.c:webvpn_login_secondary_username[2910]
webvpn_portal.c:webvpn_login_secondary_password[2988]
webvpn_portal.c:webvpn_login_extra_password[3021]
webvpn_portal.c:webvpn_login_set_cookie_flag[3040]
webvpn_portal.c:webvpn_login_set_auth_group_type[3063]
webvpn_login_set_auth_group_type: WEBVPN_AUTH_GROUP_TYPE = 4
webvpn_portal.c:webvpn_login_aaa_not_resuming[3137]
webvpn_portal.c:http_webvpn_kill_cookie[790]
webvpn_auth.c:http_webvpn_pre_authentication[2321]
WebVPN: calling AAA with ewsContext (-845538720) and nh (-828624376)!
webvpn_add_auth_handle: auth_handle = 22
WebVPN: started user authentication...
webvpn_auth.c:webvpn_aaa_callback[5138]
WebVPN: AAA status = (ACCEPT)
webvpn_portal.c:ewaFormSubmit_webvpn_login[3203]
webvpn_portal.c:webvpn_login_validate_net_handle[2234]
webvpn_portal.c:webvpn_login_allocate_auth_struct[2254]
webvpn_portal.c:webvpn_login_assign_app_next[2272]
webvpn_portal.c:webvpn_login_cookie_check[2289]
webvpn_portal.c:webvpn_login_set_tg_buffer_from_form[2325]
webvpn_portal.c:webvpn_login_transcend_cert_auth_cookie[2359]
webvpn_login_transcend_cert_auth_cookie: tg_cookie = NULL, tg_name =
webvpn_portal.c:webvpn_login_set_tg_cookie_form[2421]
webvpn_portal.c:webvpn_login_set_tg_cookie_querry_string[2473]
webvpn_portal.c:webvpn_login_resolve_tunnel_group[2546]
webvpn_portal.c:webvpn_login_negotiate_client_cert[2636]
webvpn_portal.c:webvpn_login_check_cert_status[2733]
webvpn_portal.c:webvpn_login_cert_only[2774]
webvpn_portal.c:webvpn_login_primary_username[2796]
webvpn_portal.c:webvpn_login_primary_password[2878]
webvpn_portal.c:webvpn_login_secondary_username[2910]
webvpn_portal.c:webvpn_login_secondary_password[2988]
webvpn_portal.c:webvpn_login_extra_password[3021]
webvpn_portal.c:webvpn_login_set_cookie_flag[3040]
webvpn_portal.c:webvpn_login_set_auth_group_type[3063]
webvpn_login_set_auth_group_type: WEBVPN_AUTH_GROUP_TYPE = 4
webvpn_portal.c:webvpn_login_aaa_resuming[3093]
webvpn_auth.c:http_webvpn_post_authentication[1485]
WebVPN: user: (myuser) authenticated.
webvpn_auth.c:http_webvpn_auth_accept[2938]
HTTP: net_handle->standalone_client [0]
webvpn_session.c:http_webvpn_create_session[184]
webvpn_session.c:http_webvpn_find_session[159]
WebVPN session created!
webvpn_session.c:http_webvpn_find_session[159]
webvpn_remove_auth_handle: auth_handle = 22
webvpn_portal.c:ewaFormServe_webvpn_cookie[1805]
webvpn_free_auth_struct: net_handle = CE9C3208
webvpn_allocate_auth_struct: net_handle = CE9C3208
ewsStringSearch: no buffer
Close 0
webvpn_free_auth_struct: net_handle = CE9C3208
webvpn_allocate_auth_struct: net_handle = CE9C3208
webvpn_auth.c:webvpn_auth[581]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:webvpn_update_idle_time[1463]
WebVPN: session has been authenticated.
webvpn_free_auth_struct: net_handle = CE9C3208
webvpn_allocate_auth_struct: net_handle = CE9C3208
ewsStringSearch: no buffer
Close 0
webvpn_free_auth_struct: net_handle = CE9C3208
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:webvpn_update_idle_time[1463]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_allocate_auth_struct: net_handle = CE9C3208
webvpn_auth.c:webvpn_auth[581]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:webvpn_update_idle_time[1463]
WebVPN: session has been authenticated.
webvpn_free_auth_struct: net_handle = CE9C3208
webvpn_allocate_auth_struct: net_handle = CE9C3208
ewsStringSearch: no buffer
Close 0
webvpn_free_auth_struct: net_handle = CE9C3208
webvpn_allocate_auth_struct: net_handle = CE863DE8
webvpn_auth.c:webvpn_auth[581]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:webvpn_update_idle_time[1463]
WebVPN: session has been authenticated.
webvpn_free_auth_struct: net_handle = CE863DE8
webvpn_allocate_auth_struct: net_handle = CE863DE8
ewsStringSearch: no buffer
Close 0
webvpn_free_auth_struct: net_handle = CE863DE8
webvpn_allocate_auth_struct: net_handle = CE9C32C8
webvpn_auth.c:webvpn_auth[581]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:webvpn_update_idle_time[1463]
WebVPN: session has been authenticated.
webvpn_free_auth_struct: net_handle = CE9C32C8
webvpn_allocate_auth_struct: net_handle = CE9C32C8
ewsStringSearch: no buffer
Close 0
webvpn_free_auth_struct: net_handle = CE9C32C8
webvpn_allocate_auth_struct: net_handle = CE9C32C8
webvpn_allocate_auth_struct: net_handle = CE863DE8
webvpn_auth.c:webvpn_auth[581]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:webvpn_update_idle_time[1463]
WebVPN: session has been authenticated.
webvpn_auth.c:webvpn_auth[581]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:webvpn_update_idle_time[1463]
WebVPN: session has been authenticated.
webvpn_free_auth_struct: net_handle = CE863DE8
webvpn_allocate_auth_struct: net_handle = CE863DE8
ewsStringSearch: no buffer
Close 0
webvpn_free_auth_struct: net_handle = CE863DE8
webvpn_free_auth_struct: net_handle = CE9C32C8
webvpn_allocate_auth_struct: net_handle = CE9C32C8
ewsStringSearch: no buffer
Close 0
webvpn_free_auth_struct: net_handle = CE9C32C8
webvpn_allocate_auth_struct: net_handle = CE9C32C8
webvpn_auth.c:webvpn_auth[581]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:webvpn_update_idle_time[1463]
WebVPN: session has been authenticated.
webvpn_free_auth_struct: net_handle = CE9C32C8
webvpn_allocate_auth_struct: net_handle = CE9C32C8
ewsStringSearch: no buffer
Close 0
webvpn_free_auth_struct: net_handle = CE9C32C8
HTTP: Periodic admin session check (idle-timeout = 1200, session-timeout = 0)
webvpn_allocate_auth_struct: net_handle = CE9C32C8
webvpn_auth.c:webvpn_auth[581]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:webvpn_update_idle_time[1463]
WebVPN: session has been authenticated.
webvpn_free_auth_struct: net_handle = CE9C32C8
webvpn_allocate_auth_struct: net_handle = CE9C32C8
ewsStringSearch: no buffer
Close 0
webvpn_free_auth_struct: net_handle = CE9C32C8
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_allocate_auth_struct: net_handle = CE9C32C8
webvpn_auth.c:webvpn_auth[581]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:webvpn_update_idle_time[1463]
WebVPN: session has been authenticated.
webvpn_free_auth_struct: net_handle = CE9C32C8
webvpn_allocate_auth_struct: net_handle = CE9C32C8
ewsStringSearch: no buffer
Close 0
webvpn_free_auth_struct: net_handle = CE9C32C8
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:http_webvpn_find_session[159]
webvpn_allocate_auth_struct: net_handle = CC894AA8
webvpn_session.c:http_webvpn_find_session[159]
webvpn_session.c:webvpn_update_idle_time[1463]
Close 1043041832
webvpn_free_auth_struct: net_handle = CC894AA8 -
KDE Printer Manager fails with "client-error-bad-request"
I'm having some trouble with printing on my system. The KDE printer manager shows "client-error-bad-request" and no other information. When I run the KCM from the command line, I also get "kcmshell(17286) KCupsRequest::serverError: status unrecognised: 1024" on the console. I wasn't able to find any useful information on this issue on google or these forums; not even what the 1024 status code means. It seems to me that this may be a bug in the kcm_printer_manager module, but I'd like to rule out other possibilities first. Unfortunately, I don't know what to try from here. I'll provide as much potentially relevant information as I can think of below.
Changes since last successful print job:
Multiple updates to KDE packages
Update to cups that changed systemd unit file names.
Stopped and disbled old units
daemon-reload
Enable and start new units
Other updates to cups since then, if I recall correctly.
Packages and versions:
kdeutils-print-manager 4.14.3-1 (owns kcm_printer_manager module for kcmshell4)
kdebase-runtime 4.14.3-1 (owns kcmshell4 binary)
cups 2.0.1-1
libcups 2.0.1-1
systemd 218-1
linux 3.17.6-1
Let me know if any other information might be helpful.Anyone please help.
Thanks,
Orton
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