CUP 5.3 SP8 - Language Settings/Language on Requestor Screen

CUP Experts/Users,
We are on CUP 5.3 SP8. There are several issues related to language
settings within CUP. Our default language in Configuration->Miscellaneous is English.
- When a Requestor logs on to create in a language other than English,
most of the fields within CUP are translated to that language. However,
some values are not translated to that language. For example, we have
created 3 priority levels; High, Medium, and Low. When a Requestor logs
in in Spanish to create a request in Spanish, they are still
seeing "High, Medium, and Low." So obviously CUP is not translating
these values for us...But I am not seeing anywhere in configuration where I
can put the Spanish version of these values? Also, when I create a
custom field, this value too is not getting translated and I see no
where in configuration where I can do this? Any ideas?
- When a Requestor logs on to create in a language other than English,
the SAP menus still remain in our default langauge of English.
Shouldn't these be translated to the user's requested language? For
example, when a user creates a request and chooses the language of
Spanish and gets logged in, the values on the left-side control panel
still read:
Request Access
Request Status
Support
User Login
Shouldn't these be converted to Spanish? Is this a bug?
A greater understanding of CUP languages and language settings would
also be greatly appreciated.
Thanks!
Jes Behrens

That certainly makes sense. I didn't expect CUP would have a smart language translator
So the question is; how do I enter data/create configuration pieces in multiple languages?
For example, If I create a custom Request Type called "Change Production Security," I want to be able to enter this for multiple languages, i.e. when a someone logs in in Spanish it would show the Spanish version of that Request Type. Currently, I see no where to do this in configuration and this is a a pretty important step.
The static Request Types that come with CUP, such as "Change Account," comes in different languages. So somewhere in CUP table, there's an entry for "Change Account" in various languages. How do I access this table? Is there a tool I can use to even find this table? Is this even possible?
Thanks again!
Jes Behrens

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CUP 5.3 SP8 - Language Settings/Language on Requestor Screen

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