CUP 5.3 (SP9) Role search in a CUP request
Dear Experts,
I have a problem. I cannot select roles by company selection in a CUP request. I believe I am not associating companies to roles correctly...I don't know what went wrong and what additional procedures that I have to follow to fix this problem.
I need this selection feature since we are going to give a set of roles to users (or let them select) according to the company that they belong to.
Here is what I did basically:
1. Under Configuration>Role Attributes>Custom Filed in ERM, I set up a custom filed "COMPANY" and put some values (COMP1, COMP2, etc).
2. Under Configuration>Roles>Attributes in CUP, I also set up companies that are exactly the same as those in ERM.
2. Then, I created a role (ROLE1) in ERM and gave a company attribute (COMP1) to that role. Now, ROLE1 should be associated to COMP1, theoretically, right?
3. However, when I crate a new user in a CUP request and then search for a role (ROLE1) by selecting company attribute (COMP1), the role (ROLE1) does not show up. This is my problem.
PS: I have no problem getting a role by functional area, business process, or other predefined attributes in CUP.
Please save me if you can.
HM
Hi Frank,
1. The company ID is identical in ERM and CUP, and properly assigned to roles?
=Yes (double checked).
2. You have imported the roles from ERM to CUP?
=Yes (CUP>Roles>Import Roles/Groups, and the role source is ERM).
3. Do the roles show up with the correct company assigned in CUP Role Search?
=No (please see below commnets).
When I search roles in ERM (Role Management>Role>Search), I can see the company ID under the tab "Custom Attributes".
When I search roles in CUP (Config>Roles>Search Roles), I don't see the company ID anywhere including the tab "Company" and "Custom Attributes".
Does this give you any clue?
Thanks,
HM
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Here is what I did:
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Here is the AE Log:
2009-12-02 14:21:48,912 [SAPEngine_Application_Thread[impl:3]_35] ERROR com.sap.mw.jco.JCO$Exception: (104) RFC_ERROR_SYSTEM_FAILURE: No more storage space available for extending an internal table.
com.sap.mw.jco.JCO$Exception: (104) RFC_ERROR_SYSTEM_FAILURE: No more storage space available for extending an internal table.
at com.sap.mw.jco.MiddlewareJRfc.generateJCoException(MiddlewareJRfc.java:516)
at com.sap.mw.jco.MiddlewareJRfc$Client.execute(MiddlewareJRfc.java:1514)
at com.sap.mw.jco.JCO$Client.execute(JCO.java:3980)
at com.sap.mw.jco.JCO$Client.execute(JCO.java:3417)
at com.virsa.ae.service.sap.SAPR3UserDAO.executeFind(SAPR3UserDAO.java:441)
at com.virsa.ae.service.sap.SAPR3UserDAO.getUsers(SAPR3UserDAO.java:1762)
at com.virsa.ae.service.umi.sap.SAPR3SearchUser.getUsers(SAPR3SearchUser.java:317)
at com.virsa.ae.search.bo.SearchUserBO.findUsers(SearchUserBO.java:110)
at com.virsa.ae.search.actions.SearchUserAction.searchUsers(SearchUserAction.java:2315)
at com.virsa.ae.search.actions.SearchUserAction.searchRequestors(SearchUserAction.java:1999)
at com.virsa.ae.search.actions.SearchUserAction.execute(SearchUserAction.java:260)
at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
2009-12-02 14:21:48,931 [SAPEngine_Application_Thread[impl:3]_35] ERROR Search could not be completed
com.virsa.ae.service.ServiceException: No more storage space available for extending an internal table.
at com.virsa.ae.service.sap.SAPR3UserDAO.executeFind(SAPR3UserDAO.java:444)
at com.virsa.ae.service.sap.SAPR3UserDAO.getUsers(SAPR3UserDAO.java:1762)
at com.virsa.ae.service.umi.sap.SAPR3SearchUser.getUsers(SAPR3SearchUser.java:317)
at com.virsa.ae.search.bo.SearchUserBO.findUsers(SearchUserBO.java:110)
at com.virsa.ae.search.actions.SearchUserAction.searchUsers(SearchUserAction.java:2315)
at com.virsa.ae.search.actions.SearchUserAction.searchRequestors(SearchUserAction.java:1999)
at com.virsa.ae.search.actions.SearchUserAction.execute(SearchUserAction.java:260)
at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by: com.sap.mw.jco.JCO$Exception: (104) RFC_ERROR_SYSTEM_FAILURE: No more storage space available for extending an internal table.
at com.sap.mw.jco.MiddlewareJRfc.generateJCoException(MiddlewareJRfc.java:516)
at com.sap.mw.jco.MiddlewareJRfc$Client.execute(MiddlewareJRfc.java:1514)
at com.sap.mw.jco.JCO$Client.execute(JCO.java:3980)
at com.sap.mw.jco.JCO$Client.execute(JCO.java:3417)
at com.virsa.ae.service.sap.SAPR3UserDAO.executeFind(SAPR3UserDAO.java:441)
... 23 more
2009-12-02 14:21:48,937 [SAPEngine_Application_Thread[impl:3]_35] ERROR Search could not be completed
com.virsa.ae.service.umi.UMIException: Search could not be completed
at com.virsa.ae.service.umi.sap.SAPR3SearchUser.getUsers(SAPR3SearchUser.java:326)
at com.virsa.ae.search.bo.SearchUserBO.findUsers(SearchUserBO.java:110)
at com.virsa.ae.search.actions.SearchUserAction.searchUsers(SearchUserAction.java:2315)
at com.virsa.ae.search.actions.SearchUserAction.searchRequestors(SearchUserAction.java:1999)
at com.virsa.ae.search.actions.SearchUserAction.execute(SearchUserAction.java:260)
at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by: com.virsa.ae.service.ServiceException: No more storage space available for extending an internal table.
at com.virsa.ae.service.sap.SAPR3UserDAO.executeFind(SAPR3UserDAO.java:444)
at com.virsa.ae.service.sap.SAPR3UserDAO.getUsers(SAPR3UserDAO.java:1762)
at com.virsa.ae.service.umi.sap.SAPR3SearchUser.getUsers(SAPR3SearchUser.java:317)
... 21 more
Caused by: com.sap.mw.jco.JCO$Exception: (104) RFC_ERROR_SYSTEM_FAILURE: No more storage space available for extending an internal table.
at com.sap.mw.jco.MiddlewareJRfc.generateJCoException(MiddlewareJRfc.java:516)
at com.sap.mw.jco.MiddlewareJRfc$Client.execute(MiddlewareJRfc.java:1514)
at com.sap.mw.jco.JCO$Client.execute(JCO.java:3980)
at com.sap.mw.jco.JCO$Client.execute(JCO.java:3417)
at com.virsa.ae.service.sap.SAPR3UserDAO.executeFind(SAPR3UserDAO.java:441)
... 23 more
2009-12-02 14:21:48,943 [SAPEngine_Application_Thread[impl:3]_35] ERROR Error in Searching Users...
com.virsa.ae.core.BOException: Error in Searching Users...
at com.virsa.ae.search.bo.SearchUserBO.findUsers(SearchUserBO.java:125)
at com.virsa.ae.search.actions.SearchUserAction.searchUsers(SearchUserAction.java:2315)
at com.virsa.ae.search.actions.SearchUserAction.searchRequestors(SearchUserAction.java:1999)
at com.virsa.ae.search.actions.SearchUserAction.execute(SearchUserAction.java:260)
at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)
at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)Hi,
As per error log, sounds space issue.
"ERROR com.sap.mw.jco.JCO$Exception: (104) RFC_ERROR_SYSTEM_FAILURE: No more storage space available for extending an internal table. com.sap.mw.jco.JCO$Exception: (104) RFC_ERROR_SYSTEM_FAILURE: No more storage space available for extending an internal table."
Check the tablespace with your Basis guy and increase it if neccessary.
Regards,
Sabita -
How to verify Risk Analysis done for CUP request?
We are on GRC 5.3 SP 13.
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Mar 9, 2012 3:44:23 PM com.virsa.cc.xsys.riskanalysis.AnalysisEngine performActPermAnalysis
INFO: Foreground : All Analysis done, elapsed time: 64 ms , memory usage: free=782M, total=2048M
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A user can only search / display the service requests which are assigned to his queue.(Partner Function --> Service team)
Can you please suggest if we have a standard authorization object by means of which we can achieve this.
Can you please help us on priority on this. Reward points would be awarded for helpful answers
Thanks,
Vamsi.Hello Vamsi
I redefined the method EH_ONSEARCH_BTN of component BT116S_SRVO/ADVANCEDSP. Because i used this in service order. you can same method of Service request component.
Use can call method insert_selection_param of class cl_crm_bol_dquery_service
to set the SERVICE_ORG parameter with value of Employee's service org.
Regards
Naresh
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