CUP - default roles

Hi,
We are on AC5.3, SP11. I have configured default roles in CUP. Configuration is as follows:
u2022     Consider default roles: Yes
u2022     Request Type: New Account
u2022     Default role level: Request
u2022     User attributes: System
u2022     I have also linked the system to the role
When I create a request (attributes: new account and relevant system) I would expect the role that I have configured to pull through to my request under u201Cselect rolesu201D. This does not seem to be the case.
Any idea what I am doing wrong? Or how the system is expected to behave?
Any help will be appreciated.
Thanks
Mo

Hi Mo,
The scenario can be achieved by
--In the request form customization make  Role as non mandatory
--In the Configuration ->stage -> additional configuration -> make Add Role =Yes
--Create a custom Text field where the end user who doesnt not know the exact role name can enter some text description.
Based on this description the 1st approver can add the required role to the request.
And users who know the role can add the same during request creation also.
Regards
-Ranjiv

Similar Messages

  • RE: Default role config in CUP

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    My solution is to schedule "PRGN_COMPRESS_TIMES" job so that system will delete all redundant roles. Please advise if there  is any other alternative. Client is insisting to have the option "Create if user does not exist"in Auto provisioning enabled.
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    Hi
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  • Default Role configuration  in CUP

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  • Default Role Config in CUP

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    vcrilho,
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    default roles are being added by default to access request
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    FN: OK
    and this roles are following your normal paths which I guess assumes manager and role owner.
    How such roles (not having role owner) will follow the normal path Manager->Role Owner if we are enabling routing (Rule ID: GRAC_MSMP_ROUTE_NO_ROLEOWNER) at manager stage level? Can you please help me understand this?
    FN: OK If you enable routing it will go to routing path. I have understood your post as you put in question the behavior of default roles and my point was - they act exacly the same like regular roles.
    - request is going to detour path
    Does it answer my question?
    FN: My point was default roles like all other will go to detur path (assuming you setup it globaly)
    Deafault roles can have separate path (in my case) where only supervisor is approving it.
    Instead of "GRAC_MSMP_ROUTE_NO_ROLEOWNER"  I believe we can have our own rule to have a separate path for such default roles based upon business requirement. Correct me, if required.
    FN; correct
    It was design in way that initiator rule based on role crtivality is sending this rule to separate path without role owner.
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    correct
    If you do not have separate path - this role like any other will follow standard path you have.
    Here, I had used a stage called "ZNO_STAGE_PATH" for routing the system line item, which does not have any owner. I used the same path ID for "GRAC_MSMP_ROUTE_NO_ROLEOWNER"Rule ID and it is working fine as of now.
    FN: good
    My question is that, do you think if I don't use "ZNO_STAGE_PATH" as Path ID for "GRAC_MSMP_ROUTE_NO_ROLEOWNER" Rule ID, should it follow the standard Manager->Role Owner path and these default roles get approved and assigned automatically?
    FN: You should use the path ZNO_STAGE_PATH as path ID for routing rule.
    If the role does not have role owner it will not allow you the even get to Role Onwer stage - request will be detured.
    My point from the begining was - instead of using the routing rule - in our case we used separate path for default roles without role owner:) only consisted with manager stage. Again your approach is different but also will work.
    Then which Path ID should I use for "GRAC_MSMP_ROUTE_NO_ROLEOWNER" Rule ID, as it is mandatory?
    Should I use my current path for New/Change Account where at Manager level this was routed due to non availability of role owner?
    Are you asking for default roles?
    Please advise.
    Regards,
    Faisal

  • Defaults Roles Doubt - GRC 10.0

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