CUP- Request not picking approvers from BRF+ - 10.0

Hi,
We are on SP7 - GRC 10.0
We created the BRF+ conditions with business process and given user id as the Agent condition for approver. MSMP workflow was created with the above agent.
When we create a request it is getting successfully created but not appearing in the workinbox of Approver. We checked the Instant status and there it shows the path and the stage where it is but the Approvers column as blank.
We used the same conditions in SP 5 and no issues were identified. After upgrade to SP7 we are facing the issue.
Is there anything which is missed in settings?
Thanks and Best Regards,
Srihari.K

Hi Nikita & Joshita,
Further to above
We replicated the same scenario in our sandbox environment and it worked fine. But when it comes to Dev system its not working.
I observed the following difference in Agent Decision table from Sandbox & Dev
Sandbox:
Result Data Object
- Return all matches found
- Return an initial value if no match is found
- Return an exception if partial match is found
- Seggregate the result data object into its constituent elements
1) & 4) are checked and Result Data Object : GRFN_MW_T_AGENT [All these were taken by default]
Dev:
- Return all matches found
- Return an initial value if no match is found
- Return an exception if partial match is found
2) is checked and Result Data OBject : Result-Agent Rule
How these differences when both are on same SP 7. Is there any thing wrong in the above setting which needs to be corrected. Where the agent rule is not picking up the approvers ?
Thanks and Best Regards,
Srihari.K

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