CUP - Unable to assign and delete role at the same time
Hello everybody,
I have an issue with CUP.
Regarding a change account request, if I assign roles, it works. In the other hand, if I delete roles (also with a change account request) it works too. But if I mix both of them in the same request (assigning and deleting roles) it doesn't works. Only the deletion works. Some times we have no error message and some times we have:
Error provisioning your request. Request no: 94. Error occurred in the system(s) : n/a, error details :
DR1CLNT200-ZTEST01-USER CREATE-Function template /VIRSA/BAPI_USER_CHANGE could not be retrieved from DR1CLNT200
Do you have please an idea to solve this issue?
For information the CUP used is a 5.3 SP 5.0 version.
Thanks in advance for any help.
BMW
Hi Ben,
There may be a possibility of such a behaviour in SP05 as many of the changes in code has been done
till now which may result into such issue and we can't confirm your findings by re-creating it. However, you can check few things functionally which may resolve this issue:-
1) This error usually comes when the role selected is already assigned to the user or user doesn't exist in the system for which change request is created.
2) when this error encounters the system, please take the system logs for that time from 'Monitoring' tab under configuration in 'English' and there the error cause can be found out or please paste the logs so that we can analyse.
3) Also, you can refer to SAP Note:- 1168508 where many of the role related issues have been resolved after SP05, therefore, for smooth functioning of GRC-CUP 5.3, it's better to upgrade to the latest SP i.e. SP18.11(available at SMP).
Best Regards,
Akhil Chopra
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Last edited by pseudonomous (2008-07-07 21:59:42)oh i forgot to mention... its rotating while moving. i.e. is doesn't have to stop rotate and then continue back to origin.
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