CUPC goes offline when trying to add user

CUPC 8.03 will go offline and reconnect when trying to add a user and it will say something about unable to add user to group. I would have to check again to see exactly what it says. This is only happening on a few users. I have tried logging in with my account on their computer and I can add the same people they could not. I have tried deleting everything in their local settings and application data related to cisco with no luck.
I attached a detailed and simple log.
The user that I was trying to add was Patti
Has anyone seen this before? We have had nothing but trouble since upgrading to CUPC 8

Hello,
Please go the user option page of the user for CUPS and check the privacy policy if they are blocked or not
if that fails try re-licensing the users from callmanager > system > licensing > capabilities assignment > "concerned user"
and then restart the "intercluster sync agent" service from CUPS.
Thanks

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Hi Rybak,
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Try to clean the Cache for TFS 2013 manually(delete the content of the folder only, not the cache folder itself):
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Edited by: cc&amp;amp;b-user on Jul 29, 2011 12:39 AM
Edited by: ccb-user on Aug 2, 2011 9:28 PM
Edited by: ccb-user on Aug 7, 2011 11:36 PM

Hi,
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Hi ThatOtherGuy
I have followed the steps to try to reproduce your problem but I have not been able to reproduce the error. I used this link to create the file and used notepad to create the file.
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CUPC goes offline when trying to add user

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