CUPC Voicemail

I using CUPC 8.5(6) and when i received voicemail messages i dont receive any alert, i already configured the voice mail server and profile.
I using CCU 8.6, i need to configure the mailstore?
Thanks

Hey Leo,
Also with CUC 8.6, you may be running into following Defect
CSCtt21713 UC 8.6.1.20000-1 - IMAP authentication failed when using LDAP directory
http://cdetsweb-prd.cisco.com/apps/dumpcr?identifier=CSCtt21713&parentprogram=QDDTS
Login to CUC CLI and run the following command:
utils os secure permissive
This is not service impacting. After running the above command, you have to restart IMAP On Unity Connection and then log out of the client and re-login
Can you also provide the screenshot of the following from CUPC
Help -> Show Server Health -> Mail Store
Regards,
Jas

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Hi every body,
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Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Cisco Systems, Inc.\Unified Communications\CUCIMOC]
"RememberMe"=dword:00000001
"AutoLogin"=dword:00000001
[HKEY_CURRENT_USER\Software\Cisco Systems, Inc.\Client Services Framework\AdminData]
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"CcmcipServer1"="1.1.1.1"
"CcmcipServer2"="2.2.2.2"
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"DeviceProviderServer2"="2.2.2.2"
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Please remember to rate helpful responses and identify helpful or correct answers.

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Hi Kam,
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Please remember to rate helpful responses and identify helpful or correct answers.

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dmbono wrote:
Try turning off push and instead fetch every 15 minutes. There seems to be a bug that prevents data from getting through on push. Hope they remedy this soon!
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IPhone 4 - 4.2 upgrade killed visual voicemail

*iPhone 4 - 4.2 upgrade killed visual voicemail*
Ok, I upgraded to 4.2 and deleted all previous backups, so I know I'm screwed untill the next update.
I've synced, backed up, restored from backup and still no "Visual Voicemail".
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Well, thats the first time I've been told that after a week of phone calls. Maybe it's possible.
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Voicemail not working.

Okay. I apologize if this has been covered, but I didn't find any solutions after a quick search. Basically, if someone calls my phone and I don't answer, it kicks into my recorded message and seems to work as it should. However, from my phone, I see that someone called but I am not receiving the voicemail. Previously, turning off the phone and turning it back on would make messages appear. That does not seem to be working at present. I have the 3GS with 3.1 software and everything else is fine. If I go into the voicemail and try to preview the greetings, default and custom, my custom greeting will not play. I get a "retrieving greeting" message at the top and a spinning wheel. It never retrieves the greeting, although the greeting is working for callers to my phone. Any suggestions for fixes would be greatly appreciated.

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