CUPS 7.0.4 - Exchange 2003 Calendar Status Issue

Hi,
I have deployed CUPS 7.0.4 with CUCM 7.0.3 and all is ok, except the status does not change for a user when a meeting is scheduled.
I have carried out the following,
Created the account, delegated view only administrator and added receive as permission
Uploaded all the Certificates in the chain
Set up the outlook gateway in CUPS, using the correct name for the presence gateway, CN from the certificate
Ticked the show me in a meeting box for a user in CUPC
Yet the status does not change. DNS is enabled and the correct domain is set on the CUPS. Form based authentication is also disabled.
I have tried putting the domain in front of the cups account, no joy
I can use the service account to access the end users mailbox so I don't think it's a permission issue.
From the log I can't see the cupc trying to retrieve calendar information.
Any help would be appreciated.
Thanks
Mike

Still the same, no request from end user.
Try this:
1) Go to CUPS > Presence > Gateways. Delete and recreate the Outlook Gateway.
2) Go to CUPC > File > Preferences > Status. Uncheck/check the "Show me as in-a-meeting".
3) Restart Presence Engine and Restart CUPC. Write down the time of the engine restart.
4) Wait until CUPC goes to 'Available'. Collect Presence Engine logs.
5) Give me the time the engine restart and the time CUPC went to 'Available'
Michael

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This topic first appeared in the Spiceworks Community

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Does this issue occur on Outlook only or both Outlook and OWA?
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