CUPS unable to locate printer

Up until this morning our two iMacs (one on 10.5, the other on 10.6) were able to print OK to our Magicolor 2300DL. Not any more. The printer keeps automatically going into pause on both iMacs. Looking in the console log shows 'CUPS unable to locate printer'. Both iMacs and 2300DL have been power-cycled. The printer can be browsed to quite happily which to my mind suggests that it is there on the network. I have removed the printer and re-added it. I have reset the printer system. Then re-added the 2300DL. The printer will happily print a test page from its own panel.
Digging around a little suggested that perhaps Bonjour was not locating the printer. So I ran Bonjour Browser and did not see any print services displayed. Thought I was onto a solution (although why both iMacs should fail seemed strange).
To double-check I fired up my G4 (running 10.5) and that prints quite happily to the 2300DL. So I ran Bonjour Browser and to my surprise got exactly the same listing as I got on my iMac.
So now I am really confused and not sure where to go next. I even power-cycled the router!

In the absence of any suggestions, I have found a workaround and which I post here for the benefit of others. I was able to add the 2300DL ...using the HP JetDirect option. Seems to work OK

Similar Messages

Unable to locate printer. Brother MFC-J200 CUPS

Hi, I installed cups and the printer's drivers and I can configure the printer. But, when I try to make print the test page, I get this error: Unable to locate printer BRW9CD21E90F93E.local". and I looked in the wiki and on different forums, tried different methods to solve this but I still can't print anything because it can't locate it. Anyone knows how to solve this problem? Thanks in advance.

You're not going to find that file. That's BRW + 12 digit hex code + .local. The hex code is likely random for each print job. It was likely never created in the first place.
That PKGBUILD has a bunch of errors. Ask the maintainer to fix it. If you would like to be able to discuss the package intelligently you can compare it with my PKGBUILD for the brother-mfc-j870dw. Here are some of the more glaring errors.
* The cupswrapper generator can be run in build() which eliminates the install and the forgotten uninstall.
* No uninstall section as found in the debian package. My package was able get pacman to do all the work and do away with the install completely.
* Allows the installer to run the init scripts. Fortunately they aren't there anyways. cups doesn't need restarting to see new printers.
* Left in the installer that modifies /etc/printcap and fixed it to use /etc/printcap. I see the word .local here so this might be the source of your error.
* ldd shows that the executables do not use libstdc++5. No go for 64 bit users unless the 32 bit v6 is already installed.
* The RPM is no better or worse than the DEB, except that RPM is directly supported by pacman and does not require yet another AUR download.
* Forgot dependency on ghostscript
* || return 1 should be removed. makepkg always has this flag set. This PKGBUILD must be ancient.
There's probably more but I'd need to fix the PKGBUILD to find them all. I'm fortunate that I started with a much better PKGBUILD than this one.

[Solved] CUPS: Unable to write print data: Input/output error

I'm filling this for the benefit of those poor googlers that can reach here.
Symptoms: After trying to print a "complex" image the printer made too much breaks, and failed.
The problem is, it then didn't came up. I mean, I restarted the printer, cupsd, the whole system, and nothing.
I was unable to print again, it showed "Unable to write print data: Input/output error" and refused to print anything.
I then saw that in /etc/cups I had printers.conf and printers.conf.O files, which differed (other than in StateTime), that printers.conf.O had
State Idle
but printers.conf had:
State Stopped
StateMessage Unable to write print data: Input/output error
Reason paused
Probably due to the ErrorPolicy being stop-printer.
So seeing I followed the following steps:
Stop cups
Replace printers.conf with printers.conf.O (I could also had manually edited it)
Start cups
It then went working flawlessly.
There was probably an option in the web interface combobox for doing that. The problem is that I didn't realise it was stopped, so didn't know how to make it work. Moreover, some posts in the web recommended reinstalling the printer (which would skip the problem by creating a new printer).

I think that I had this same problem, and fixed it by reinstalling the printer. Thank you for your post.

Unable to locate Printer

My (local usb connected) printer stopped printing half way through a document. I received an error saying to check the connections. (which seemed to be fine)
After disconnecting and reconnecting all the connections in all sorts of patterns my computer still is not able to locate the printer.
Console is showing errors like this:
DeviceAddedCallback(): iterator=1803, retain count=2
device 4a03 (IOUSBHIDDriver) found.
I restarted my computer and checked Console once more and the same error was present.
My HP Deskjet shows all signs of being on, it prints the sample page produced when holding in the paper button. (It does this without being connected to the computer)
The printer driver seems to be present. It's still in the list of printers.
But the printer "Utility" doesn't show any local printers when the printer's connected.
Thanks in advance for any help you can offer.

Hi Cabbitsu,
Try going into the printer utility and deleting your printer then re-adding it.
System Preferences>Print & Fax>Printing>Set Up Printers will get you to the Printer List. Select your printer and hit the delete button. Then hit the Add button, and add your printer back.
Success? Status??
Bob

"unable to locate printer" mac air printer installation

help

More information would be helpful. What type of printer? Is it a network printer or attached to the computer? Have you tried restarting the printer?

CUPS can't locate network printer

I don't know if this is a network issue, or a PKGBUILD issue.
I have a Brother printer that is not one of the ones for which there is an AUR package already. So I just copied a PKGBUILD and .install from a similar model's AUR package. Here they are:
PKGBUILD:
# Based on brother-mfc-j625dw package from AUR
_model="j435w"
pkgname="brother-mfc-$_model"
pkgver="3.0.0"
pkgrel=1
_revision=1
pkgdesc="LPR and CUPS driver for the Brother MFC-J435W"
url="http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/index.html"
arch=('i686' 'x86_64')
license='unknown'
install="brother-mfc-${_model}.install"
depends=('tcsh' 'deb2targz' 'perl' 'a2ps')
if test "$CARCH" == x86_64; then
depends+=(lib32-glibc)
fi
source=("http://www.brother.com/pub/bsc/linux/dlf/mfc${_model}lpr-${pkgver}-${_revision}.i386.deb"
"http://www.brother.com/pub/bsc/linux/dlf/mfc${_model}cupswrapper-${pkgver}-${_revision}.i386.deb")
build() {
deb2targz *.deb >/dev/null || return 1
rm -f *.deb || return 1
cd $srcdir || return 1
[ -d "mfc${_model}" ] || (mkdir mfc${_model} || return 1)
for i in *.tar.gz;do tar xfz $i -C mfc${_model};done || return 1
cd mfc${_model} || return 1
cd opt/brother/Printers/mfc${_model} || return 1
perl -i -pe 's#/etc/init.d#/etc/rc.d#g' ./cupswrapper/cupswrappermfc${_model} || return 1
perl -i -pe 's#printcap\.local#printcap#g' $srcdir/mfc${_model}/opt/brother/Printers/mfc${_model}/inf/setupPrintcapij || return 1
cp -rf $srcdir/mfc${_model}/usr/ $pkgdir/ || return 1
cp -rf $srcdir/mfc${_model}/opt/ $pkgdir/ || return 1
md5sums=('7f891cbaddc07a1b86902c9c67cbcccb'
'8756f5964a9f9f811cc1b855f7593c2f')
brother-mfc-j435w.install:
post_install() {
post_upgrade;
post_upgrade() {
/opt/brother/Printers/mfcj435w/cupswrapper/cupswrappermfcj435w >/dev/null
if [ "$?" -eq 0 ]; then
printf "\033[1m\033[32m\x3d\x3d\x3e\033\1330m Done. The printer should be visible now via the CUPS-webinterface (http://localhost:631)\n"
else
printf "\033[1m\032[32m\x3d\x3d\x3e\033\1330m Something went wrong...\n"
fi
So, then I open up the CUPS web interface and voila, I see MFCJ435W ready to go! So, I print a test page and it fails with "Unable to locate printer "BRN0080928DFDD8.local"."
I have no idea what to do to diagnose and fix my problem. Help?

Do you have a mdns service configured? I am not sure if this is related, but zeroconf/avahi's .local domains get resolved by a multicast dns infrastructure:
https://wiki.archlinux.org/index.php/Avahi
oh found this: https://bbs.archlinux.org/viewtopic.php?id=127964

[CUPS] Unable to set my new CUPS server with an HP printer (solved)

Hello,
I come from Gentoo and I just installed my new Arch Linux server on a notebook with 2 NIC ... Now, I'm trying to set the CUPS deamon to share printer (HP DESKJET 895Cxi) for 3 workstations in my LAN. Before, it was working (printer and linux ... has never been very good...). But now, I'm not able, and it's about 1 hour I'm looking for a stupid error that I don't know if it's important or not ...
(all is on my Wiki : http://pix-mania.dyndns.org/mediawiki/index.php/Cups)
Here are a list of installed package : cups ghostscript gsfonts hplip
The printer (USB) :
(lsusb)
Bus 002 Device 004: ID 03f0:0004 Hewlett-Packard DeskJet 895c
(dmesg)
usb 2-2: new full speed USB device using uhci_hcd and address 4
usblp0: Disabling reads from problematic bidirectional printer
usblp0: USB Unidirectional printer dev 4 if 0 alt 1 proto 2 vid 0x03F0 pid 0x0004
Current configuration (only change made to original configuration) :
Listen <ip_serveur>:631
<Location />
Order allow,deny
Allow From all
</Location>
<Location /admin>
Order allow,deny
Allow From all
</Location>
<Location /admin/conf>
AuthType Default
Require user @SYSTEM
Order allow,deny
Allow From all
</Location>
When starting cups service, all is fine : I can use a workstation to browse the Web Interface ... but printer seems to be not detected since it tells "No printers." when clicking on "Printers" tab. So, I go to "Administration" tab and, under "Printers", I click the "Find New Printers" and again, it says : "No printers found.".
Not goot ... so, like I was doing with Gentoo, I click on "Add Printer" ... then, I receive a redirection to HTTPS ... click on the link (or wait) and nothing happend (timed out): web interface is broken for HTTPS ... I really got no idea why HTTPS is not working .
After that, when updating the configuration (with vim) and restarting the service, deamon won't stop and I have to send a "kill -9" to the cupsd pid ...
I look in log and I can just see this :
E [09/Jan/2011:18:19:55 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
I googled for one hour, but is not more working right now ...
Some questions :
- the printer is not detected? Is it because of the ACLs errors ?
- what the hell is "ACLs" for cups ? Never seen that before ...
So, right now, I got a working HTTP but not working HTTPS, with no printer available ... very useless
This printer is working "well" with cups, since it's an old model and it's a HP printer, so is "fully?" working on Linux ...
Any idea on what to do/try now ?
EDIT: after that message, I just refresh the page (I'm using Chromium) and ... magically, HTTPS was working (after accept untrusted certificate for HTTPS?) ... Then, go back to "Find New Printers" and now, it was working. Printer has been added ... Seems to be OK, but the "Print Self Test Page" doesn't work right now because of this :
Unsupported format 'application/vnd.cups-command'!
Current log file :
E [09/Jan/2011:18:19:55 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:24:48 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:29:08 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:36:28 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:36:42 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:41:06 +0100] Unknown SystemGroup "sys root lpadmin" on line 13, ignoring!
E [09/Jan/2011:18:41:06 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:42:24 +0100] Unknown SystemGroup "lpadmin" on line 14, ignoring!
E [09/Jan/2011:18:42:24 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:45:12 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:47:32 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:48:35 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:49:35 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:18:59:46 +0100] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Jan/2011:19:33:06 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:33:06 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:33:06 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:33:13 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:33:13 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:33:13 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:33:13 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:33:13 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:33:37 +0100] [CGI] Unable to create avahi client: No such file or directory
E [09/Jan/2011:19:33:37 +0100] [cups-deviced] PID 2744 (dnssd) stopped with status 1!
E [09/Jan/2011:19:33:37 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:34:09 +0100] [CGI] Unable to create avahi client: No such file or directory
E [09/Jan/2011:19:34:09 +0100] [cups-deviced] PID 2763 (dnssd) stopped with status 1!
E [09/Jan/2011:19:39:51 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:39:52 +0100] [cups-driverd] Bad driver information file "/usr/share/cups/model/foomatic-db-ppds/Kyocera/ReadMe.htm"!
E [09/Jan/2011:19:41:23 +0100] [cups-driverd] Bad driver information file "/usr/share/cups/model/foomatic-db-ppds/Kyocera/ReadMe.htm"!
E [09/Jan/2011:19:44:49 +0100] Unable to encrypt connection from <ip_workstation> - A TLS packet with unexpected length was received.
E [09/Jan/2011:19:47:16 +0100] Returning IPP client-error-document-format-not-supported for Send-Document (ipp://localhost:631/printers/HP_DeskJet_895C_USB_ES89M230MKGO_HPLIP) from localhost
E [09/Jan/2011:19:49:36 +0100] Returning IPP client-error-document-format-not-supported for Send-Document (ipp://localhost:631/printers/HP_DeskJet_895C_USB_ES89M230MKGO_HPLIP) from localhost
EDIT2: tried to print "Print Test Page" instead of the above ... and got these errors :
(web interface)
"/usr/lib/cups/backend/hp failed"
(error_log)
E [09/Jan/2011:20:08:31 +0100] [CGI] Unable to create avahi client: No such file or directory
E [09/Jan/2011:20:08:31 +0100] [cups-deviced] PID 3126 (dnssd) stopped with status 1!
D [09/Jan/2011:20:09:16 +0100] [Job 5] perl: warning: Setting locale failed.
D [09/Jan/2011:20:09:16 +0100] [Job 5] prnt/backend/hp.c 559: dBus Connection Error (Failed to connect to socket /var/run/dbus/system_bus_socket: No such file or directory)!
D [09/Jan/2011:20:09:16 +0100] [Job 5] perl: warning: Please check that your locale settings:
D [09/Jan/2011:20:09:16 +0100] [Job 5] LANGUAGE = (unset),
D [09/Jan/2011:20:09:16 +0100] [Job 5] LC_ALL = (unset),
D [09/Jan/2011:20:09:16 +0100] [Job 5] LANG = "fr_FR.UTF-8"
D [09/Jan/2011:20:09:16 +0100] [Job 5] are supported and installed on your system.
D [09/Jan/2011:20:09:16 +0100] [Job 5] perl: warning: Falling back to the standard locale ("C").
D [09/Jan/2011:20:09:16 +0100] [Job 5] GhostScript extra search path ('GS_LIB'): /usr/share/cups/fonts
D [09/Jan/2011:20:09:16 +0100] [Job 5] Pondering option 'job-uuid=urn:uuid:e4395221-1209-32a9-5add-30f7945eaa6b'
D [09/Jan/2011:20:09:16 +0100] [Job 5] Unknown option job-uuid=urn:uuid:e4395221-1209-32a9-5add-30f7945eaa6b.
D [09/Jan/2011:20:09:16 +0100] [Job 5] Pondering option 'job-originating-host-name=localhost'
D [09/Jan/2011:20:09:16 +0100] [Job 5] Unknown option job-originating-host-name=localhost.
D [09/Jan/2011:20:09:16 +0100] [Job 5] Pondering option 'time-at-creation=1294600145'
D [09/Jan/2011:20:09:16 +0100] [Job 5] Unknown option time-at-creation=1294600145.
D [09/Jan/2011:20:09:16 +0100] [Job 5] Pondering option 'time-at-processing=1294600145'
D [09/Jan/2011:20:09:16 +0100] [Job 5] Unknown option time-at-processing=1294600145.
D [09/Jan/2011:20:09:16 +0100] [Job 5] Pondering option 'AP_D_InputSlot='
D [09/Jan/2011:20:09:16 +0100] [Job 5] Unknown option AP_D_InputSlot=.
D [09/Jan/2011:20:09:16 +0100] [Job 5] prnt/backend/hp.c 625: ERROR: 5021 device communication error!
D [09/Jan/2011:20:09:16 +0100] [Job 5] GPL Ghostscript 9.00: Unrecoverable error, exit code 1
D [09/Jan/2011:20:09:16 +0100] [Job 5] Process 3154 ending: "gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=5..."
D [09/Jan/2011:20:09:16 +0100] [Job 5] renderer return value: 1
D [09/Jan/2011:20:09:16 +0100] [Job 5] renderer received signal: 1
D [09/Jan/2011:20:09:16 +0100] [Job 5] Process dying with "Possible error on renderer command line or PostScript error. Check options.", exit stat: 3
D [09/Jan/2011:20:09:16 +0100] [Job 5] error: No such file or directory (2)
D [09/Jan/2011:20:09:16 +0100] [Job 5] Cleaning up ...
D [09/Jan/2011:20:09:16 +0100] [Job 5] Killing process 3153 (KID4) with signal 15
D [09/Jan/2011:20:09:16 +0100] [Job 5] KID3 exited with status 3
D [09/Jan/2011:20:09:16 +0100] [Job 5] Renderer exit stat: 3
D [09/Jan/2011:20:09:16 +0100] [Job 5] Killing process 3153 (KID4) with signal 9
D [09/Jan/2011:20:09:16 +0100] [Job 5]
D [09/Jan/2011:20:09:16 +0100] [Job 5] Closing foomatic-rip.
D [09/Jan/2011:20:09:16 +0100] [Job 5] Renderer process finished
D [09/Jan/2011:20:09:16 +0100] [Job 5] Process dying with "Error closing renderer", exit stat: 3
D [09/Jan/2011:20:09:16 +0100] [Job 5] error: (0)
D [09/Jan/2011:20:09:16 +0100] [Job 5] Cleaning up ...
D [09/Jan/2011:20:09:16 +0100] [Job 5] Killing process 3152 (KID3) with signal 15
D [09/Jan/2011:20:09:16 +0100] [Job 5] Killing process 3152 (KID3) with signal 9
D [09/Jan/2011:20:09:16 +0100] [Job 5] Error closing renderer
D [09/Jan/2011:20:09:16 +0100] [Job 5]
D [09/Jan/2011:20:09:16 +0100] [Job 5] Closing foomatic-rip.
D [09/Jan/2011:20:09:16 +0100] [Job 5] Backend returned status 4 (stop printer)
D [09/Jan/2011:20:09:16 +0100] [Job 5] Printer stopped due to backend errors; please consult the error_log file for details.
D [09/Jan/2011:20:09:16 +0100] [Job 5] End of messages
D [09/Jan/2011:20:09:16 +0100] [Job 5] printer-state=5(stopped)
D [09/Jan/2011:20:09:16 +0100] [Job 5] printer-state-message="/usr/lib/cups/backend/hp failed"
D [09/Jan/2011:20:09:16 +0100] [Job 5] printer-state-reasons=paused
E [09/Jan/2011:20:14:21 +0100] [Job 5] Stopping unresponsive job!
EDIT3: I tested the ppd from cups (and not hpijs) and got the same problem ... The latest idea was to unplug USB and plug to another USB ... and it seams to works ... Now, the test page print "fine" ...
So, I shared the printer over my LAN, and tried to print from a workstation ... it works fine now ... when looking error_log, I can see than there is no more Ghostscript error .
But I have a last question .. if somebody can answer ... When choosing a PPD file, I have the choice between 3 version :
- hpijs, 3.10.9
- hpijs, 3.10.9.11
- hpcups, 3.10.9
Don't know why onlyl the HPIJS got the ".11" and not any others ... I selected this one and here is what Cups say about the printer :
HP_DeskJet_895C_USB_ES29Z231JKGO_HPLIP HP DeskJet 895C Local Printer HP Deskjet 895c hpijs, 3.10.9.11 Idle - "ready to print"
I hope when upgrading the system, I will not get error from PPD file not found ... With my current PPD file, I get (really not sure) this error, but print is working so, it doesn't matter :
E [09/Jan/2011:21:08:04 +0100] [CGI] Unable to create avahi client: No such file or directory
E [09/Jan/2011:21:08:04 +0100] [cups-deviced] PID 5705 (dnssd) stopped with status 1!
E [09/Jan/2011:21:08:09 +0100] [cups-driverd] Bad driver information file "/usr/share/cups/model/foomatic-db-ppds/Kyocera/ReadMe.htm"!
Thanks for all .. hope you don't think I'm crazy ^^
Last edited by loopx (2011-01-09 20:31:21)

WD and their lack of support for Mavericks:
A recent email from WD reads:
Dear WD Registered Customer,
UPDATE: November 1st, 2013
As a valued WD customer we want to make you aware of new reports of Western Digital and other external HDD products experiencing data loss when updating to Apple's OS X Mavericks (10.9). WD is urgently investigating these reports and the possible connection to the WD Drive Manager, WD Raid Manager and WD SmartWare software applications. Until the issue is understood and the cause identified, WD strongly urges our customers to uninstall these software applications before updating to OS X Mavericks (10.9), or delay upgrading. If you have already upgraded to Mavericks, WD recommends that you remove these applications and restart your computer. If you have already upgraded to Mavericks and are experiencing difficulty in accessing your external hard drive, please do not save anything to the drive, disconnect the drive from your computer, and contact Western Digital Customer Service at http://support.wd.com/country/ for further assistance.
The WD Drive Manager, WD Raid Manager, and WD SmartWare software applications are not new and have been available from WD for many years. However, solely as a precaution WD has removed these applications from our website as we investigate this issue.
Sincerely,
Western Digital
Which is basically Western Digital informing you that their out-of-date utilities don’t support Mavericks.
In any case those utilities are not the most effective. The moral of the story is: the first thing you should do after buying a WD drive is to format it as HFS Extended (Journaled) and not install ANY of their utilities but instead use reliable applications like CarbonCopyCloner or SuperDuper - or Time Machine.

Mac unable to locate hp printer on network

My MacBook Pro is unable to locate HP Photosmart Premium eAll-in-One on the network... Wirelss printing cannot work. Please help!!!

Thanks for your reply. This is a new printer which HP delivered today as a third replacement!
Model no. is C310a.
Driver software downloaded yesterday from HP website.
Wireless Network Test Report shows no problem found.
Diagnostics Summary as follows:-
Wireless on - PASS
Wireless working - PASS
Network name (SSD) found - PASS
Security - PASS
Printer settings consistent with wireless router settings - PASS
No filtering - PASS
Connected - PASS
Signal quality - Good
Is the problem with Mac or HP?

My operating system is Windows XP SP3. I have Adobe 11.0.08 installed. I cannot print a pdf file/document. Error message - AeroRd32.exe - Unable To Locate Component - "Application failed to start because lxdautil.dll not found." Any suggestions?

My operating system is Windows XP SP3. I have Adobe 11.0.08 installed. I cannot print a pdf file/document. Error message - AeroRd32.exe - Unable To Locate Component - "Application failed to start because lxdautil.dll not found." Any suggestions?

That DLL is part of your printer driver; reinstall or update the device driver for your printer, and the message should go away.

Unable to locate the Printer Code for Desktjet 3070A, please help?

Unable to locate the Printer Code for Desktjet 3070A, please help?

You can follow this link for steps on getting started with ePrint on the Deskjet 3070A: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02728147&cc=us&dlc=en&lc=en&product=5068754&too...=
I am an HP employee

I pad is unable to locate air printer canon MP 495, I i pad is unable to locate air printer canon MP 495

My I pad is unable to locate my air printer which is a Canon mp495 model which has recently been purchased. Can anybody advise toremedy this situation?

lindzy wrote:
This Canon Model MP 495 is air print compatible, but is not on the Apple List of compatible Printers.
Does it say that on the box?
When you compare the MP495 to MG8820 on the Canon site, the MG series printer mentions Airprint but there MP series doesn't mention it. I see AirPrint mentions on the Wireless Help tab on other MG series Canon printers too.

Windows XP, removed bonjour in add/remove program. Now have an error message - APAgent.exe - Unable to Locate Component

Windows XP: removed bonjour by accident in the add/remove program. Now, everytime i log on, i get an error message that reads.
APAgent.exe - Unable To Locate Component
This application has failed to start because dnssd.dll was not found. Re-installing the application may fix this problem.
Tried reloading my Airport Extreme CD, but no luck.
Googled this error & got nowhere. How can i get fix this annoying error message?

Which Bonjour were you using, daniel? The Bonjour Print Services type, or the one that comes bundled with iTunes?

HP LaserJet Pro M1536dnf Multifunction Printer (unable to add print driver hpfax1, error code 87)

Hi, my printer HP LaserJet Pro M1536dnf Mfp, suddenly didnt work so i remove the printer, and downloaded a new driver http://support.hp.com/us-en/drivers/selfservice/HP-LaserJet-Pro-M1536-Multifunction-Printer-series/3974271/model/3974278#Z7_3054ICK0KGTE30AQO5O3KA30R1 once dowloaded, i run it and uninstall the printer, restart my pc, and proceed to installing. but in the process of installing a error occurr, saying that "Unable to add printer, error code 87", and that " HP Toolbox FX has encountered an error and can not recover. once i click ok. it tells me to restart my pc and reinstall it again. i did it for 8x, and still with the same error. please help really need a help right now. as my boss is going to kill me

Hey , Welcome to the HP Support Forums!
I understand that you're getting the error 'Unable to add print driver hpfax1, error code 87' when installing your HP LaserJet Pro M1536dnf Multifunction Printer on your Windows 7 computer. I would like to assist you today with resolving this install issue. Thank you for including all of the troubleshooting steps that you have completed prior to reaching out for support. At this time I am going to walk you through some additional software and driver troubleshooting steps. Please follow all of the steps below. If you're using your HP Laserjet through a USB Cable connection, please disconnect that cable now. Step one: Remove Driver: 1. Click on your Start menu 2. Select Control Panel 3. Select Programs and Features 4. When Programs and Features opens a list of programs installed on your computer will populate. Click on the 'Installed ON' tab at the top to change the date so the recently installed items show at the top. This will make it easier to manually locate the three HP Laserjet items you need to uninstall. 5. Next, look for the HP LJ M1530 MFP Series HP Scan, HPLaserJetHelp_LearnCenter, and HP LaserJet Professional M1530 MFP Series. If you see any 3 of these, or all 3 of these items, please click on them and select Uninstall. Once you have confirmed that those three items have been uninstalled, please close Programs and Features and proceed to the next step. Step 2: Clear Temp Files: Click on your Start menuIn the 'search programs and files' box located right above Start after you click on it, type %temp% and hit enter on your keyboardWhen the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will now highlight.Select the 'delete' button on your keyboard. The Temp folder contains temporary internet files. No actual files or folders on your computer will be affected by deleting the Temp files. Should a Temp file still be used than you will automatically get the pop up to 'skip' that item.Close the Temp folder once it is emptiedRight click the Recycling Bin on your desktop and select Empty Recycling BinPlease proceed to the next step. Step 3: Download Installer Package: Please click here to download the Full Feature Installer package. Once the download is complete, click on the download to allow it to 'Run'An extraction should now automatically occur. Once the extraction is complete an installer window will open. Please close the installation window. You do not want to run the installation at this time. Step 4: Run Scrubber: To ensure that no trace of the HP Software and Driver package remain on your computer, I am going to have you run a Scrubber built into the installer package for your printer. Click on your Start menuIn the 'search programs and files' box located right above Start after you click on it, type %temp% and hit enter on your keyboardWhen the Temp folder opens locate the 7z folder. Click on this folder to open it. This is the HP Laserjet Installer Click on the Utilities folder under the 7z folderDouble left click on Scrubber. It is an application which should launch the HP Uninstaller. Please follow the onscreen prompts to complete the uninstaller. Once the uninstall has completed please proceed to the next step. Be sure to Restart your computer if the uninstall process prompts you to. Step 5: Check Print Server Properties: Click on your Start menuClick on Devices and PrintersIn the Devices and Printers window look for your HP Laserjet. If you see it listed please right click on it and choose 'Delete' or 'Remove Device'. Next, click on any device listed under 'Printers and Faxes' once just to highlight itClick Print Server Properties at the top of the windowClick on the Drivers tabLook for your HP Laserjet driver. If you see it click on it and click Remove at the bottomClick Remove Driver OnlySelect OKSelect Apply and OK on the Print Server Properties windowClose Devices and Printers. Please proceed to the next step. Step 6: Run Disk Cleanup Utility: Click on your Start menuSelect All ProgramsSelect AccessoriesSelect System ToolsSelect Disk Cleanup Run a Disk Cleanup on the C DriveWhen prompted, check Downloaded Program files, Temporary Internet Files, Recycle Bin, Temporary Files, and Thumbnails Once the Disk Cleanup is complete, please proceed to the next step. Step 7: Run CCLeaner: To ensure that there are no malicious files on your computer or Registry conflicts on your computer I am going to have you run a CCLeaner before we install your printer. Please click here to download the CCLeaner Tool. Once the website opens select the link at the top for 'Free Download'. Once the download is complete please complete the Scan. Should multiple malicious files be found you may need to run the Scan multiple times to remove all malicious files. Once your system comes back as clean, please proceed to the last step. Step 8: Install Device: Please click here to download the Full Feature Installer package for your HP LaserjetOnce the download is complete please allow the download to RunPlease follow the onscreen prompts to install your HP LaserjetIf using a USB Cable connection please do not plug in the USB Cable until the installer window prompts you to Once the installation has completed successfully please test your machine to confirm that everything is functioning properly. Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good luck!

Unable to start print job. Is printer availble? CS3 loaded on Windows 7 64bit

Hello to everyone:
I have a network of PC's. As part of their basic install I load on CS3. I have started to incorporate Windows 7 and found the following problem on all of them but not on any of the XP's.
When my users try to print from Acrobat 8 they receive the following message: "Unable to start print job. I there a printer?".
This happens when they try to print to only one of our printers, the HP designjet 1055. I have both 32bit and 64bit drivers installed on our print server.
I did read a post somewhere that the common files in program files might be playing up because there are 2 program files location on windows 7 - but I didn't get any further on that one.
I'm sure there's a work around for this issue, there has been for the 101 others.
Does anyone have any ideas?

Yes, we have AA8 here that comes with CS3 and for the most part it seem to be working fine. Sure I've had the odd compatibility glitch with getting the 32 app to work on win7 64 but I am stumped with this one printer. I have 7 other normal network printers (not large format) and I can print to those through AA8 fine.
If windows can see the HP printer and other apps can print to the HP printer but AA8 can't and at the same time AA8 can see and print to all the other printers it makes me think that this is ether a driver compatibility issue or some programmatic issue. Perhaps I need to point something in the registry to something else?

AcroRd32.exe - unable to locate component....MAP132.dll not found

I have been trying to solve this for a week. I had to download this latest version of Adobe Reader to print a ticket from the Greyhound site. It would not open and now I can no longer any of my previouly downloaded PDF files. Tech support will not help unless I pay or they don't know. Chat support could not help. I hope someone in the forum can help. The full message is: AcroRd32.exe - unable to locate componet, Application failed to start because MAP132 was not found. Re-installing the application may fix this.
It does not fix the problem, I have tried the above several times. I see others have had this problem. Can it be solved? Can others be warned about the problem with this Adobe Reader be they download? I had a perfectly good reader before this upgrade.

I'm sorry but this forum is for Adobe Connect users. You will get an answer in the Adobe PDF forum. Please repost there.

CUPS unable to locate printer

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