Cupsd failing post snow leopard upgrade directly causing Excel to not start

This is possibly a FYI more than anything else... but I'm including it for google purposes! ;o)
Upgraded to Snow Leopard... had a few problems... sorted most out.
However, I had a huge problem where the whole Microsoft Office suite was not starting correctly!!!
For example, Excel was refusing to start at all.
Tried for hours... no joy.
Looking at logs found a regular cupsd crash... so tried to fix that.
Fixed it with the details from this other thread:
http://discussions.apple.com/thread.jspa?threadID=2151368&tstart=0
As soon as I fixed the cupsd problem... the whole Microsoft Office suite sprang into life!!!
Result...!
Now logged within this forum for other googling customers.
Paul.

FCS3 was installed about two weeks ago. and SL on the day of release
Post SL install I launched FCP7 with a complete launch failure and straight into a crash report.
Post a full reboot I retried and launched FCP7 with no problems
Since then I have downloaded a trial version of Red Giants 'Magic Bullet Quick Looks' and although it worked, it did crash a couple of times and seemed disjointed (not a very fluid plugin I trying to say) but always restarted.
The problem is that I wanted to test my applications in 64bit so I booted into the 64bit by pressing the '6' and '4' keys during boot up.
FCP7 on launch went straight into the crash report. Following that I have tried booting back into 32bit with no success.
Didn't know how much of the thread 0 you wanted hope this helps?
Thank you in advance
+Thread 0 Crashed: Dispatch queue: com.apple.main-thread+
+0 libSystem.B.dylib 0x931f8ab0 strlen + 16+
+1 ...ple.CoreServices.CarbonCore 0x94dfb5b8 FSMount::makepath(unsigned long, char const*, unsigned long, char*) + 140+
+2 ...ple.CoreServices.CarbonCore 0x94df786b FSMount::_getattrs(unsigned long, char const*, unsigned long, unsigned long, FSAttributeInfo*, unsigned long, unsigned char*) + 179+
+3 ...ple.CoreServices.CarbonCore 0x94df7775 FSMount::getattrs(unsigned long, char const*, unsigned long, unsigned long, FSAttributeInfo*, unsigned long, unsigned char*) + 279+
+4 ...ple.CoreServices.CarbonCore 0x94e42146 FindHFSName2Retained(void*, short*, unsigned long, unsigned long, FSAttributeInfo*, char*) + 1017+

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Scanning Problem post Snow Leopard Upgrade?

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802.1x Authentication has Failed after snow leopard upgrade

Hello Apple Community,
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Leopard to Snow Leopard upgrade fail

Hello,
My disk utility to me that myt hard drive needed to be repaired so I decided to reformat it completely.
I also have a windows partition on the drive. After reinstalling Leopard I deleted the windows parition.
After this I started the Snow Leopard upgrade. Everything was going ok but when I went back to it the screen was dimmed so much that only a faint outline of the window can be seen. I have no idea what to do. It's been like this for over 2 hours.
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TIA Rose

If you have an aluminium keyboard, does pressing F2 (brightness up) do anything?
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Note that you don't need to install Leopard, you can just install Snow Leopard on the disk directly.
By the way, hard disk repairs are a normal part of life, you don't need to be so drastic as to reformat! Just boot off the appropriate install DVD and run Disk Utility from the Tools menu there, and choose Repair.

Update Flash after doing Snow Leopard upgrade

Just as an FYI: I upgraded from 10.5.8 to 10.6 this morning. Before the upgrade I had the latest version of Flash (10,0,32,18). After the upgrade I had an earlier one--I don't remember which one exactly, but it was something like 10,0,23,? or so. You can check your Flash version here:
http://www.adobe.com/software/flash/about/
Anyway, be sure to update Flash after you do the Snow Leopard upgrade.

Sounds like you've damaged your system by forcing it to quit and restart in the middle of installing. You probably also had something wrong with your machine that was interfering with the installation in the first place, as the Snow Leopard installer is ordinarily pretty good at failing without damaging anything if something causes it to fail.
I would advise [repairing the hard drive with Disk Utility|http://support.apple.com/kb/TS1417]. If that fails, you'll need to erase and repartition the hard drive and reinstall Snow Leopard from scratch. If repair works, but you still can't boot, you probably have corruption in important system files. You could try installing Snow Leopard over it at this point, while booted from the Snow Leopard disk. If repair shows no problems, post back here, as you've got something a little more exotic than simple hard disk damage going on.
Do you have a backup? If not, it's possible all your data might be gone at this point, depending on what exactly has gone wrong with your computer. You can try to back up from Disk Utility running from the Mac OS X install disk... see the Restore tab. You'll need an external hard drive to which to copy.

Isight no longer works after snow leopard upgrade

my isight no longer is available directly after snow leopard upgrade on my macbook black. Anyone else with the same problem? The isight does not show up in 'about this mac' under USB and I tried resetting SMC and PRAM.

Hi,
In Leopard there was an App called iSight Update app that was in Hard Drive/System/Library/Core Services
This does not seem to be there in Snow Leopard.
An issue with some computers with the camera was that in System Preferences > Displays the Colours needed to be set to Millions.
Also check the Hard Drive/System/Library/Extensions folder and see that you have the Apple_iSight.kext (this is likely to handle the Internal iSights as well).
One last thing.
Some Web sites can make use of the camera using Flash.
If that tab is still open the Browser may have use of the camera.
It sounds like you have done computer restarts and this will not be the case unless the browser is set to go back to that page.
7:26 PM Sunday; August 30, 2009
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CPU runs hot after Snow Leopard upgrade

I upgraded to SL last weekend and noticed the next day that the fans were constantly running really loud. After extensive research (there are some other threads about this, but no solutions) and troublshooting, here's what I've learned:
- It's not related to Spotlight indexing, as the problem continues after indexing is complete
- PMC and PRAM resets don't fix the problem
- Activity Monitor shows a process in the root called "ptmd" (platform thermal monitor daemon) consuming over half of my CPU. Killing the process resolves the issue, and the system still seems stable, but I don't know what it is, why it's running, and if it's really ok to kill it. I've read that some computers run it at startup and then automatically kill it, and others constantly run it. But I don't know which category my computer falls under. Either way, I've never had to kill it before upgrading to 10.6 and shouldn't have to kill it after every restart now.
- iStat shows my CPU getting to around 80°C+, and my fan running at 6000rpm+. Once I kill ptmd, the CPU temp will gradually drop below 50°C and the fan drops to under 2K rpm.
I don't remember if the problem started right after the upgrade or only after running software updates in Snow Leopard... But I started fresh -- I erased my HD and installed SL fresh. No problem until I ran the 10.6.3 combo software update, then the ptmd problem came back. I've since done another fresh install and am doing a step-by-step software update. I have 10.6.1 installed with no trouble, even after a restart. I'm currently downloading 10.6.2, which I expect will introduce the issue again, based on the fact that that's where people started having problems in the forums that I've read. I suppose I could just find the most recent "safe" version (probably 10.6.1) and stick with that one, but I would like to make sure that the other important updates are installed. Has anyone else heard of this? Is there anything else I can try?
A secondary concern is that I only ran a Time Machine backup after installing 10.6.3 (I know, stupid to not backup before the upgrade). If I restore my backup with Migration Assistant, am I going to just re-introduce the problem on my computer?

According to the man page for ptmd, the ptmd daemon "relays to hardware any OS notifications effecting thermal conditions." IOW, it is just the messenger sending messages from the OS to the hardware. If it is using a lot of CPU time, the OS apparently very frequently thinks thermal conditions are changing & that the hardware should know about it. Thus, high ptmd activity would seem more a symptom than a cause.
Also, while my MacBook is a 4,1 model & not a 2,1 one like yours, the ptmd process terminates after startup, so assuming they are sufficiently similar in terms of thermal management it may be that whatever is failing to tell the process on your MB to terminate after startup is part of the culprit.
This is unlikely anything in 10.6.3 -- on all my Macs, the modification date of the /usr/libexec/ptmd file suggests that it has not been changed since 10.6.2. In fact, it is unlikely anything in any Snow Leopard update, since most users do not have this problem, regardless of model or 10.6 version.
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Since there are so many kinds of files that can have adverse effects, it can be difficult to identify the offending one without first doing some diagnostic detective work to determine where it might be lurking in your Mac. A good way to start is to start up in Safe Mode, which loads only essential system components (see Mac OS X: What is Safe Boot, Safe Mode? for more about this). If the Mac doesn't heat up in Safe Mode, then you know one of the non-essential items is the cause.
You can determine if the problem file is in the user or system domain by creating a new, temporary user account. If automatic login is enabled, temporarily disable it -- it is important for this test that you log into this account for the first time immediately after restarting the Mac, before logging into any other account. If the Mac doesn't overheat now, then you know the problem is somewhere in the normal user account's home folder.
If you are willing, try these tests & let us know your results. That will make it much easier to suggest where the offending file might be & what to do about it.

Can't Print After Snow Leopard Upgrade

I have a home network centered around an Apple Airport Extreme Base Station. The base station is wired to a Linksys network switch which, in turn, is wired to two computers - an Apple Dual G5 running OS X 10.4.11 and a and Mac MIni which, until yesterday was running Leopard. I have an HP Laserjet P1006 connected to the USB port of the AEBS and, until yesterday, everything worked fine. Yesterday, I ran the Snow Leopard Upgrade on my Mini and now the Mini won't print to the HP over the network. If I connect the printer directly to the MIni, it works fine; as soon as I reconnect the printer to the AEBS, the Mini will no longer print. The lights on the printer will flash but nothing comes out. I have downloaded the HP Printer driver update from Apple but this didn't help. I have reset the AEBS, to no avail. The G5 running Tiger has no problems with printing. And, my daughter just got a brand-new MacBook Pro loaded with Snow Leopard from the factory and she can print to the HP over the network without any problems.
Any ideas?

When I upgraded iMac from Leopard to Snow Leopard 10.6 it also stopped printing wirelessly to Brother MFC6490CW.
I thought I had this same issue with my Epson printer when wireless printing. Actually, in SL, wireless printing is very slow at least with an Epson. Takes about 5 minutes or so for wireless print to even start. When checking the printing status app, it will start out saying "printer ready." Then after a few minutes it will say "looking for printer." A few minutes later it will say "printing."
When I go into the next room where the printer is, the green light is "flashing" letting me know that "printing" has started.
So I guess what I am trying to say is to check the printing status app after you click "print." It's possible "Brother" is just as slow as "Epson."
Message was edited by: CMCSK

Problems w/MS Office 2008 & Google Earth Ever Since Snow Leopard "Upgrade"

I probably should have checked this forum before taking my son's advice to upgrade from 10.5 to 10.6. Ever since this upgrade, I've had repeated and frustrating problems with two applications: MS Office 2008 for the Mac and Google Earth for the Mac.
Note that I did an "in-place" upgrade from Leopard to Snow Leopard, i.e., I inserted the installation DVD into my iMac and then double-clicked on "Install Mac OS X".
Office 2008: Ever since the Snow Leopard upgrade, MS Office 2008 has been crashing. Typically, it's Entourage crashing when a crash does occur because that's the office app that I run 95% of the time. However, whenever Entourage crashes and I try to launch Word, Excel, or PowerPoint, they won't launch either... The icons will bounce a few times in the dock but won't run. (The Entourage crash is the only Office App that actually generates a crash window.) Note that there are two identities configured on my iMac, both of which which use Entourage. The key thing about this situation is that when the Office 2008 crash does occur, restarting the iMac ALWAYS resolves the problem until the next time a crash occurs. I've tried to determine what combination of events, i.e., apps open/being used in either/both identities, etc. is the trigger, but I can't find anything obvious. Sometimes I can use the iMac for a whole day without a crash, but that's unusual. If Entourage is left open in both identities, maybe a couple of days will pass without a crash, but invariably it happens again, and then it's reboot time again. In cases where Entourage is left running (in one or both identities), we will still eventually get a crash in one of them if one of us tries to open a WinWord attachment (with a "Not enough memory to run Word" error). If at that point I close Entourage and try to restart it, it crashes. I've tried everything I could find on the Office for the Mac forums, including deleting duplicate fonts, doing a safe start-up, fixing disk permissions via Disk Utility, zapping the PRAM, turning filing sharing off then on (including deleting everything listed in the Shared Folders section), logging out/logging back in, etc., all to no avail. One of the Office 2008 for the Mac forum contributors suggested that the problem was with my Snow Leopard Install, but then a contributor to another more general Apple forum blames Office for Mac. (This is exactly the sort of finger-pointing exercise that I'd hoped to avoid when I made the plunge from being a long-time Windows user to becoming an OS X user...; - )
Google Earth: This just flat-out WILL NOT RUN ever since I upgraded to Snow Leopard. When I try to run it, it bounces in the dock for about a minute then just stops, staying fixed to the dock until I do a Force-Quit. (I don't have it permanently tethered to the dock since I only use it occasionally.) I've tried deleting/reinstalling, including Google Earth's suggestions to remove files from my identity's Google Earth folder in the Library folder, but no dice.
My take on all of this is that despite all of Apple's advertising to the contrary, their OS (including updates to their OS) isn't necessarily as trouble-free/stable as their anti-Windows spots would have you believe. Sorry for this long post, but any help would be much appreciated.

I left my system running all day in 64-bit kernel mode. (I left Entourage running the whole time.) Just now closed Entourage and tried reopening it. Same deal with Google Earth. They both crashed. Here's a screen paste of the entire Microsoft crash log for Entourage:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXCBADACCESS
Date/Time: 2010-01-29 16:28:12 -0500
Application Name: Microsoft Entourage
Application Bundle ID: com.microsoft.Entourage
Application Signature: OPIM
Application Version: 12.2.3.091001
Crashed Module Name: EntourageCore
Crashed Module Version: unknown
Crashed Module Offset: 0x00015ef4
Blame Module Name: EntourageCore
Blame Module Version: unknown
Blame Module Offset: 0x00015ef4
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x0146cef4 in UContactUtils::GetMeContactID() + 0x00000014 (EntourageCore + 0x00015ef4)
# 2 0x00028ac1 in _mh_executeheader + 0x00027AC1 (Microsoft Entourage + 0x00027ac1)
# 3 0x00029df4 in _mh_executeheader + 0x00028DF4 (Microsoft Entourage + 0x00028df4)
# 4 0x0002a439 in _mh_executeheader + 0x00029439 (Microsoft Entourage + 0x00029439)
# 5 0x000191a4 in _mh_executeheader + 0x000181A4 (Microsoft Entourage + 0x000181a4)
# 6 0x00019ace in _mh_executeheader + 0x00018ACE (Microsoft Entourage + 0x00018ace)
# 7 0x0000264e in _mh_executeheader + 0x0000164E (Microsoft Entourage + 0x0000164e)
# 8 0x00002575 in _mh_executeheader + 0x00001575 (Microsoft Entourage + 0x00001575)
X86 Thread State:
eax: 0x00000000 ebx: 0x0146ceec ecx: 0x00000002 edx:0xbffff39c
edi: 0x29a3ced0 esi: 0x02620ac8 ebp: 0xbffff2c8 esp:0xbffff2b0
ss: 0x00000023 eip: 0x0146cef4 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010282
Thread 1:
# 1 0x93f900ea in _dispatch_hwconfig + 0x93DD3162 (libSystem.B.dylib + 0x000270ea)
# 2 0x93f8fcc3 in _dispatch_hwconfig + 0x93DD2D3B (libSystem.B.dylib + 0x00026cc3)
# 3 0x93f8fa68 in _dispatch_hwconfig + 0x93DD2AE0 (libSystem.B.dylib + 0x00026a68)
# 4 0x93f8f4f1 in _dispatch_hwconfig + 0x93DD2569 (libSystem.B.dylib + 0x000264f1)
# 5 0x93f8f336 in _dispatch_hwconfig + 0x93DD23AE (libSystem.B.dylib + 0x00026336)
X86 Thread State:
eax: 0x0000016b ebx: 0x93f9073e ecx: 0xb0080d5c edx:0x93f900ea
edi: 0xa04131ac esi: 0xb0080ed8 ebp: 0xb0080ef8 esp:0xb0080d5c
ss: 0x00000023 eip: 0x93f900ea cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x93f8f182 in _dispatch_hwconfig + 0x93DD21FA (libSystem.B.dylib + 0x00026182)
# 2 0x93f8f336 in _dispatch_hwconfig + 0x93DD23AE (libSystem.B.dylib + 0x00026336)
X86 Thread State:
eax: 0x00100170 ebx: 0x93f8f379 ecx: 0xb0102f6c edx:0x93f8f182
edi: 0x02820418 esi: 0xb0103000 ebp: 0xb0102fc8 esp:0xb0102f6c
ss: 0x00000023 eip: 0x93f8f182 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 3:
# 1 0x93f699ee in _dispatch_hwconfig + 0x93DACA66 (libSystem.B.dylib + 0x000009ee)
# 2 0x9400a12c in _dispatch_hwconfig + 0x93E4D1A4 (libSystem.B.dylib + 0x000a112c)
# 3 0x021bbd7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x021bb3e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x021bb46c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x021bbf25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x93f96fbd in _dispatch_hwconfig + 0x93DDA035 (libSystem.B.dylib + 0x0002dfbd)
# 8 0x93f96e42 in _dispatch_hwconfig + 0x93DD9EBA (libSystem.B.dylib + 0x0002de42)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x93ff18a0 ecx: 0xb0184a6c edx:0x93f699ee
edi: 0x00001b59 esi: 0x58a9e28c ebp: 0xb0184ad8 esp:0xb0184a6c
ss: 0x00000023 eip: 0x93f699ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206
Thread 4:
# 1 0x93f8f182 in _dispatch_hwconfig + 0x93DD21FA (libSystem.B.dylib + 0x00026182)
# 2 0x93f8f336 in _dispatch_hwconfig + 0x93DD23AE (libSystem.B.dylib + 0x00026336)
X86 Thread State:
eax: 0x00100170 ebx: 0x93f8f379 ecx: 0xb0291f6c edx:0x93f8f182
edi: 0x028204c0 esi: 0xb0292000 ebp: 0xb0291fc8 esp:0xb0291f6c
ss: 0x00000023 eip: 0x93f8f182 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 5:
# 1 0x9403155a in _dispatch_hwconfig + 0x93E745D2 (libSystem.B.dylib + 0x000c855a)
# 2 0x010e3b76 in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x00174b76)
# 3 0x00fefb50 in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x00080b50)
# 4 0x91ccd7ae in __gTECMasterGlobals + 0x919A184A (CarbonCore + 0x000267ae)
# 5 0x93f96fbd in _dispatch_hwconfig + 0x93DDA035 (libSystem.B.dylib + 0x0002dfbd)
# 6 0x93f96e42 in _dispatch_hwconfig + 0x93DD9EBA (libSystem.B.dylib + 0x0002de42)
X86 Thread State:
eax: 0x000c0194 ebx: 0x00fefaff ecx: 0xb020fd4c edx:0x9403155a
edi: 0x04000000 esi: 0xb020ff34 ebp: 0xb020fd68 esp:0xb020fd4c
ss: 0x00000023 eip: 0x9403155a cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 6:
# 1 0x93fa46ca in _dispatch_hwconfig + 0x93DE7742 (libSystem.B.dylib + 0x0003b6ca)
# 2 0x010e3c01 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin + 0x00174c01)
# 3 0x00fef7fe in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x000807fe)
# 4 0x91ccd7ae in __gTECMasterGlobals + 0x919A184A (CarbonCore + 0x000267ae)
# 5 0x93f96fbd in _dispatch_hwconfig + 0x93DDA035 (libSystem.B.dylib + 0x0002dfbd)
# 6 0x93f96e42 in _dispatch_hwconfig + 0x93DD9EBA (libSystem.B.dylib + 0x0002de42)
X86 Thread State:
eax: 0x00000193 ebx: 0x00fef76f ecx: 0xb0313cbc edx:0x93fa46ca
edi: 0xb0313ed4 esi: 0xb0313f44 ebp: 0xb0313ce8 esp:0xb0313cbc
ss: 0x00000023 eip: 0x93fa46ca cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000286
Thread 7:
# 1 0x93f6992e in _dispatch_hwconfig + 0x93DAC9A6 (libSystem.B.dylib + 0x0000092e)
# 2 0x00feff13 in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x00080f13)
# 3 0x91ccd7ae in __gTECMasterGlobals + 0x919A184A (CarbonCore + 0x000267ae)
# 4 0x93f96fbd in _dispatch_hwconfig + 0x93DDA035 (libSystem.B.dylib + 0x0002dfbd)
# 5 0x93f96e42 in _dispatch_hwconfig + 0x93DD9EBA (libSystem.B.dylib + 0x0002de42)
X86 Thread State:
eax: 0xffffffda ebx: 0x91cfff32 ecx: 0xb0395e6c edx:0x93f6992e
edi: 0xb0395f46 esi: 0x00000000 ebp: 0xb0395e98 esp:0xb0395e6c
ss: 0x00000023 eip: 0x93f6992e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Loaded modules:
0: Microsoft Entourage (12.2.3.091001 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage
1: Netlib: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
2: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/V ersions/12/MicrosoftComponentPlugin
3: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/Pow erPlant
4: EntourageCore: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/EntourageCore.framework/Versions/12/ EntourageCore
5: EntourageLegacy: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/EntourageLegacy.framework/Versions/1 2/EntourageLegacy
6: merp: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
7: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12 /PowerPlantCore
8: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
9: Smart Crash Reports (1.5 Reg=English Loc=0x0000): /Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/MacOS/Smart Crash Reports
10: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
11: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
12: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
13: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
14: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
15: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
16: liblangid.dylib: /usr/lib/liblangid.dylib
17: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
18: OpenCL: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
19: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
20: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
21: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
22: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
23: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
24: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
25: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
26: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
27: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
28: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
29: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
30: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
31: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
32: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
33: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
34: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
35: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
36: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
37: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
38: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
39: TrustEvaluationAgent: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
40: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
41: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
42: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
43: FamilyControls: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
44: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
45: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
46: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
47: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
48: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
49: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
50: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
51: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
52: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
53: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
54: libcups.2.dylib: /usr/lib/libcups.2.dylib
55: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
56: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
57: WebCore: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
58: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
59: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
60: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
61: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
62: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
63: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
64: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
65: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
66: WebKit: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
67: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
68: NetFS: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
69: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
70: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
71: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
72: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
73: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
74: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
75: RawCamera (505 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
76: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
77: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
78: JavaScriptCore: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
79: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
80: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
81: libauto.dylib: /usr/lib/libauto.dylib
82: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
83: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
84: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
85: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
86: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
87: MultitouchSupport: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
88: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
89: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
90: OpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
91: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
92: ColorSyncDeprecated.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
93: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
94: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
95: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
96: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
97: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
98: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
99: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
100: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
101: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
102: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
103: CFOpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
104: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
105: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
106: libkxld.dylib: /usr/lib/system/libkxld.dylib
107: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
108: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
109: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
110: IOSurface: /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
111: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
112: PasswordServer: /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
113: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
114: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
115: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
116: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
117: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
118: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
119: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
120: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
121: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
122: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
123: libz.1.dylib: /usr/lib/libz.1.dylib
124: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
125: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
126: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
127: libGreekConverter.dylib: /System/Library/CoreServices/Encodings/libGreekConverter.dylib
128: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
129: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
130: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
131: libLatin5Converter.dylib: /System/Library/CoreServices/Encodings/libLatin5Converter.dylib
132: libLatinSuppConverter.dylib: /System/Library/CoreServices/Encodings/libLatinSuppConverter.dylib
Operating System Information
Operating System: Mac OS X 10.6.2 (Build 10C540)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1062
Screen: 1920 x 1200, depth = 32, ltbr = 0, 0, 1200, 1920
Microsoft Application Information:
Error Reporting UUID: A50CE3D6-2E3B-41D7-8BDF-E28D8D6AED8D
Time from launch: 0 hours, 0 minutes, 10 seconds
Total errors on this client: 3
There's no crash log for GE; it just sits on the dock. The only option is a Force Quit.
Any other suggestions?

Snow Leopard - Bento 2.0v5 - Lost record data on Snow Leopard Upgrade

Any thoughts on this one: After an update to Snow Leopard 10.6 and 10.6.1, the data entered in Bento fields associated with contact names in Address Book are no longer available (only 10 of 300 or more records are still available) In addition, the categories associated with names in Address Book have no records in the associated categories in Bento. Further, this problem exists for all of my backup copies of Bento. (i.e. it appears the only way to go recover this might be to go back to a full computer backup recovery from prior to 10.6. I hypothesis that the links between individual records in Bento and Address Book have somehow become corrupted or broken. Therefore the data may well exist in Bento but it is not retrievable. This could be because Bento might believes incorrectly that the original AddressBook record was deleted. Just to confuse things a bit, another possible source of the problem may be because AddressBook is synchronized with other computers and Google. However, post my upgrades to 10.6, all these other accounts were download from the main computer on which Bento resides. A minor Address Book - Mail bug is possibly related. That is that when I "add to Address Book" by ctl-clicking an email address in Mail, this email address apparently added but it is often not found in Address Book. At times it comes shows up later but often it just disappears entirely.

I have gotten a little closer to the problem. It appears that the update to SnowLeopard is not the problem. Rather syncing might be the culprit. I sync AddressBook with MobileMe and Google. The latter was as addition immediately after the Snow Leopard upgrade. I did clean out the GMail address book prior to syncing. Recently, I noticed some duplicate records in AddressBook. Some at least had two middle initials with periods. It appears there is a different format for this cell in the two systems. In one record they showed with no space and in the other with a space between the first period and the second letter.
I was able to recover my AddressBook data. All the records had an update date from my first syncing after adding GMail. The old records had a mix of dates. I just went back to the date with mixed dates. After recovering the records and turning off syncing, Bento is working just fine and all old data is displayed.
Gary

Problem High running Temperature Specification iMac 27 inch Mac OS X Includes Software Snow Leopard upgraded to Mountain Lion OS X 10.8.03 (1278) 251 GB Flash Drive 2 TB Sata disk Processor 3.4 Ghz Intel Core I7 Memory 16 GB 1333 MHz DDR3 Graphics

Problem
High running Temperature
Specification
iMac 27 inch
Mac OS X Includes Software Snow Leopard upgraded to Mountain Lion OS X 10.8.03 (1278)
251 GB Flash Drive
2 TB Sata disk
Processor 3.4 Ghz Intel Core I7
Memory 16 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6970 2048 MB
Video: Software Final Cut Pro X 10.0.8
I use the imac mainly for editing Video which when doing so it has reached temperatures of near to 60° C which causes the program to become unstable and needs to be cooled down to operate correctly.
An Apple technician (by phone) advised me to download an smcfancontrol. This allows each individual fan to increase speed and also advises the current temperature at °C. The smcfancontrol has been downloaded but this has not resolved the problem. By increasing the speed of the fan more heat is generated and creates additional noise.
I have since taken the iMac to an Apple Store for examination as suggested by APPLECARE when the fans were found to be working correctly. An Apple Store technician carried out a test, but not whilst working under the pressure of FINAL CUT PRO when the iMac generates a high temperature.
The Temperature Specification for this model is
Operating Temperature 20 °c to 35°C
Storage Temp.47°c
Clearly the temperature my iMac is operating at is excessive and could cause the computer to break down prematurely. Has anyone experienced this problem.
Frank Howell

When was the last time you cleaned/vacuumed out all of your iMac's vents, slots and ports.
You need to do this with the iMac powered down, disconnected from power and everything disconnected.
Lay your iMac, screen down, on a soft surface, like a heavy towel. Use a small electronics vac, or portable or full size vac with hose and a crevice tool attachment and carefully and slowly vacuum every vent, slot and port on your iMac.
Then reconnect everything up, power up and download and install iStat Pro. Start working, then report the temps of your iMac after this has been done.
When using SMCFan Control, it is important not to run the fans at too high an RPM. This doesn't generate heat on its own, but will suck in more dust, lint and dirt into your iMac, and that will be the cause of additonal increases in heat.
I run my fans in the range of 1400-1600 RPMs. You can go as high as 1800 RPMs but it is important to keep the RPM range below either 1800 or below 2000 RPMs.
I, also, run a very small desktop fan pointed toward the upper back of my iMac to keep temps down even further.

IMovie Viewer issues Post Snow Leopard install

Hi,
I just fired up iMovie (09) after upgrading OS to Snow Leopard (newer iMac bought 4 months ago). I no longer see the project video in the viewer. The "raw" movies in Event Library play fine, but when trying to play the movie in the project library, I only get audio. If viewing in full screen mode, all is well. If i go back and press space bar from project Library, only audio.
All worked fin prior to the snow leopard upgrade. Anybody know what is happening and how I can preview my movies from the project library again?
Thx !
Glenn

Yes, we've been having quite a few issues since the upgrade, too. Now correlation does not equal causation, so I can't say for sure that Snow Leopard is the problem. All I know it that all this stuff started happening afterword.
Here is the thread in which I posted my issues, some of which are quite similar to the those of Jay_S:
http://discussions.apple.com/thread.jspa?threadID=2141045&tstart=15
Jay, the solution to your problem recommended by an Apple Expert seemed to fix things, so you might want to take a look. It's in the third paragraph.

Receiving email after Snow Leopard upgrade

Everything works fine after Snow Leopard upgrade 10.6.2 except I cannot RECEIVE email. I have checked with Comcast and verified my settings for both incoming and outgoing POP mail.

Hello and welcome to the Discussions.
I had no problems of this sort when upgrading to Snow Leopard or 10.6.2. Were you already running Snow Leopard in an earlier version, or did you upgrade from Tiger (10.4.11) directly to SL 10.6.2?
Quit Mail, and in the Finder open Home/Library/Mail. Locate any files named to include MessageUidsAlreadyDownloaded. At the root level of the Mail folder you should find one named MessageUidsAlreadyDownloaded3, but look in each POP account folder also. There if you find any other, including MessageUidsAlreadyDownloaded2 delete them from each POP account folder -- they are not used in versions of Mail later than 2.1.3.
Relaunch Mail and test.
Ernie

HELP snow leopard upgrade *MISSING PRINTER PROFILES*

I recently upgraded to snow leopard and since then I have not been able to use my normal printer profiles in Photoshop CS (don't laugh, I like CS).
I used to be able to select "Print with Preview" and then under 'Print Space:' then 'Profile' I could select either Epson Photo Paper Glossy or Epson Premium Luster. After the upgrade there are no Epson Profiles and only generic selections which cause prints to be way off colorwise and intensity.
Please help. Snow Leopard has been nothing but a huge headache ever since I upgraded.

You'll need to install the most recent print drivers. Are you in the US? Go to epson.com and make sure you install all the suggested Epson updates such as the Common Updates.

Cupsd failing post snow leopard upgrade directly causing Excel to not start

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