Current generation Time Capsule - lose connection to HDD in Finder but internet stays up
I have my Time Capsule hooked up to my DSL modem which I connect to wirelessly from my MBP. My internet connectivity is always up, but on a daily basis or so, the hard disk unmounts from my MBP and I have to unplug it and plug it back in so it recognizes it. The message that I get on Airport Utility is "Time Capsule was previously part of your network. Check that it is still in range of your network and is plugged into a power outlet.
I am running the most up-to-date version of OSX. What can I do to stop this?!
Thank you
Hello. My recommendation to anybody having this issue is run to your nearest Apple Store and exchange yours for a new one. Shortly after having this issue my TC HDD died and I lost all my info. The Genius told me there was nothing to be done.
I have a new TC which is working so much better then the previous one. Internet and overall connectivity seems quicker.
Please let me know if you have additional questions.
Similar Messages
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My 1st generation Time Capsule/2007 keeps shutting off and disconnecting from internet? What could be the problem? How long do the Time Capsules usually last?
That it is still working is miraclous.. most have died.. lots started flaking out at 18months to 2years..
See deadtimecapsule.org
The few that remained now seem to have reached EOL.. you can repair if you have some skills.. fairly cheaply.
But it is well and truly time to replace.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair -
Time Capsule Loses Connection Can't Back Up
I have a 2009 Macbook Pro with Lion, and a 6 Month old Time Capsule.
I just set up my time capsule to extend to the wirless network in my new house. Everything is working perfectly fine untill about halfway thorugh the back up and I get an error that says "Time Capsule was connected to your network but isnt anymore" sometimes if finds it again and if not I do a soft reset, Re-join my network and start all over with the back up... only to "loose connection" even though my internet is at full bars and the time capsule and computer are sitting right next to one antoher.
Any ideas?
Thank youExtend wireless is never as solid as single hop wireless.
What wireless router are you extending?
Can you swap so the TC is the main router?
If you are sitting next to the TC.. plug in ethernet.. that is the one and only reliable method.
But you might still need to set fixed IP addresses. -
I just replaced a generation 1 time capsule with the brand new 3TB TC version. I connected it and did all of the restarts and even called apple and spent over and hour and we simply couldnt figure it out. Right when the devices (modem and router) are done re-booting I receive green lights in airport utility on both the base stattion TC and the internet. The internet is screaming fast and I am able to go to new websites. Then after just a couple minutes (1-2) the internet light switches from green to amber and I drop my connection. I feel like I have tried everything but it keeps losing the connection. Any suggestions?
Exactly what modem are you using?
And what mode is the TC running in and how is it connected and what mode does it work in? -
Airport express as network extension for a time capsule lose connection repeatedly
Hello,
I boght recently two airport express in order to extent my timecapsule wifi. Installation as a network extension was no problem thanks airport software.
But both AP express repeatedly lose connection, sometimes after hours, sometimes after some minutes, even if they are just a few meters away from the time capsule.
What is the reason and what can I do to avoid this annoyingly behaviour?
Thanks for helping!Hi - it can be used as an wired or wireless extender of your time capsule network or it can just join the network wirelessly and provide a remote ethernet connection - in all cases the USB port can be used for a printer only.
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Time Capsule loses connection when Time Machine tries to back up
Hi,
I am trying to do my first back up using Time Machine but seems there is a problem.
I connect to the internet using cable, which I connect to the Time Capsule. I use it as my router as well and configure my wireless network just fine. When Time Machine tries to connect and do a back up it disconnects everything and I have to umplug everything, reset the Time Capsule sometimes to be able to get the iMac to find it again (netwerk stops working as well)
Please let me know if you need more info to be able to help me out.
ThanksI have experienced that myself and I've not found a reason or solution to it yet.
I also read somewhere that the Time Machine software can continue with the backup after an interruption. If that's the case, this may be a minor inconvenience.
Regards -
I can not access my Time Capsule from the Finder. This was working, but on 12/25/2011, the disk can no longer be accessed. It shows up in the Finder, but when I try to connect, I get a "Connection Failed" message. If I cycle the power, it works for a little while and then fails again.
hello
No i'm connect via ethernet (cable) with TC. The problem is when I try to connect to my TC when I'm away from home like for ex. using a free wi fi spot!! Well in this case the icon appear on my Finder but refuse to connet!! ( connection faild ). -
Time Capsule Loses DHCP IP Address and Cannot access Internet
My set up: Astound Cable Modem -> Belkin Router ->TC broadcasting wireless to 2 Apple TVs, 2 AE n units. Up until recently, we were experiencing periodic loss of internet access and rebooting the cable modem and router would get us up and running. After the 7.4.1 Airport update, the TC has been losing its DHCP assigned IP (from the router) and self-assigning an invalid address. If I am tied into the router via ethernet, I can access the internet just fine. However, using the wireless from TC, that is not the case.
I have invested a lot of time and effort into setting up a worry-free wireless network and back up solution for our two laptops, 2 iPhones and Apple TVs. Something has really gone wrong of late. I work from home quite a bit and rely on a VPN connection to remain in touch with the office. Having to restart the network every half hour or so, is not conducive to productivity!
I have tried a number of solutions on these boards, but nothing sticks. I really do not know where to go for help. Drag all the components down to the Genius bar? How do they emulate my specific set up? I suppose they could verify my TC set up is correct? But it is pretty basic: creates a network/bridge mode/serves as a TM back up source for our laptops - works by direct ethernet connect, but not wirelessly. This last problem may be a function of the image bundle name: it includes the MAC address which is different depending on whether we are accessing by ethernet or airport. Not sure about that one…
Anyway, we are really in need of expert advice and I just wanted the forum to know this easy stuff ain't so easy after all! And, that I appreciate all the help I can get from the good people who frequent this place that actually know what they are doing! Unlike me.
Any advice is welcome.I removed the Belkin router and set up the Airport Time Capsule as the DHCP server. No problems since.
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IPad (4th generation) no longer connects to 1st generation time capsule
Hi all.
I am stumped. I have a 1st generation 500 MB Time Capsule to which I can successfully attach wirelessly an iPhone 4, iPhone 5, 2 MacBook Pros, a 2nd generation iPad and until recently a 4th generation iPad. I note recently because all of a sudden, for no apparent reason, I can no longer connect the iPad 4th gen. Literally one day I was connected and the next no longer. My network is hidden, WPA2 protected and MAC address controlled. When I try to connect, I get "unable to join network".
The iPad 4th gen has no problem connecting to any other WiFi network, including a current generation Time Capsule.
TC firmware is up to date. iPad iOS up to date.
What I have done so far:
Unplugged Time Capsule and after a few minutes plugged it in again. I reset the WiFi connections on the iPad via general settings. I also changed the network from hidden to not hiden and removed the password protection. When that didn't work, I reset the password and hid the network.
Any ideas??
Thanks!!!Change both the name of the wireless network and the password
Make sure that the name of the network adheres to the following guidelines
No more than 20 characters in the name....shorter is better
Use only letters and numbers in the name....no special characters like an apostrophe, dollar sign, etc
No blank spaces in the name
Same rules for the password
Avoid the hidden network setting if possible, as it will not keep anyone that really wants to see your network from doing so, and it does make it more difficult for some devices to connect
If the iPad still will not connect, you have an iPad problem. You may need to completely restore the operating system on the iPad, or better yet, get a new iPad if it can be exchanged.
The experts over at the Ipad Support Community might have a few more tips for you. We are not iOS experts here.
Using iPad -
Time capsule not working - fixing hdd with disk utility
My time capsule stopped backing up today. It couldn't connect to the airport disk. So I opened up the Time Capsule and connected the HDD to my laptop hoping that running disk utility would find some simple error and fix it. After running the verify disk utility gave me the following message -
At this point I'm definitely beyond my knowledge of what to do ... should I create an EFI partition? But, it says its for boot disks and RAIDs, neither of which applies to the Time Capsule/Airport Disk ... I think.
Any hardware guys out there that can advise me what are my next steps? Please write with the assumption I'm new to Apples and computers in general.
DCRicanshould I create an EFI partition?
No, it will lead to errors in the Time Capsule if you modify its disk in any way.. do not touch the disk.. This is not an error btw.. which you did realise.. the disk is not mean't to have EFI because the TC boots from Flash not EFI.
I am a bit surprised your immediate reaction to a failure to link to the TC you assumed disk errors and then went to this extraordinary method to test it.
We do recommend a disk pull as a last resort to recover files.. or the disk is dead.. not this error.
My time capsule stopped backing up today. It couldn't connect to the airport disk.
I think you mean Time Machine. (backup software on your computer.. not related to Time Capsule other than as a target for the backup).
This is a software problem in the computer and has nothing to do with the Time Capsule.. (hardware)
It looks like you're on Yosemite.. poor blighter.. !!
It is about Apple's worst release at least for network.. just read the discussions .. many many people have issues...
When you hit a problem like this.. first google.. then ask on the discussion forum.. please don't start pulling your hardware apart.
There is no real known fix yet..
There are things to try.. but nothing so far is proving infallible which means we haven't really hit the main cause..
Start with a full factory reset.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Then in airport utility setup the TC with short names.. no spaces and pure alphanumeric names (and passwords but 8-20 characters).
Good names.. TCgen4 name of the TC. TCwifi as wireless name.
If you then have issues.. please first of all make sure you can mount the TC disk in finder.. ie click TCgen4 in the left pane of finder and the disk appears on the right. Access the disk.
If that fails.. post again and we can go the next step. -
When is the next generation Time Capsule expected to be released?
When is the next generation Time Capsule expected to be released?
Sorry, but no one on a user-to-user support forum will know anything about what plans a notoriously secretive company like Apple might have.
When/if Apple announces a new product, we'll all know. -
What is the best way to set up my 6th Generation AirPort Extreme (A1521) to my cable modem as a wireless router and then connect my 3rd Generation Time Capsule (A1355) to my AirPort Extreme as a wireless extender? I live in a small 1 story house and I currently have the Airport Extreme connected to my cable modem in the living room and the Time Capsule plugged into the wall in my bedroom. I am able to wirelessly connect to the internet using the AirPort Extreme as my router and I can also do wireless back ups to my Time Capsule. My problem is that my connection seems to be really slow! My 1TB Time Capsule back up is only half way complete and it has been 3 days! My computer has been backing up all day and night for almost 72 hours and its still not even 75% complete. I have backed up to this Time Capsule in the past and it never took this long. I am thinking that when I set up my AirPort Extreme and Time Capsule using AirPort Utility I must have set it up incorrectly or something.
How do I set up my Airport Extreme and Time Capsule for the fastest possible internet speed and back up speed?
Thank you,AirPort Utility 5.6 works with AirPort Extreme 802.11g base stations.
It works with N version airports.
It will also show details of the AC model but cannot be used for the setup.. mostly.
I purposely got the new 6th Gen Airport Extreme so my internet connection would be a lot faster!
Your network will be much faster when you have AC client directly connected to the AE. Older client will go no faster.. but what is worse.. extend wireless is mixing new and old wireless standards.. guess what one wins.. OLD.. So when you extend wireless.. you have no improvement whatsoever. This whole post is about extending wireless.. so you cannot extend to older equipment and do any better.. maybe slightly better signal although from your comments that isn't happening either.
I would rather not have to use an ethernet at all with the TC and I don't know EOP adapters are!
If you do not use ethernet then you are going to be forced to accept slow speed.
EOP (ethernet over power). Also called homeplug in the US.
http://en.wikipedia.org/wiki/HomePlug
Provides a method of networking over power cabling that already exists in your house.
So what your saying is for the fastest internet speed and back up speed possible I should keep my Airport Extreme plugged into my Modem and keep my TC set up as a wireless extender? Then when I want to do back ups I should plug an ethernet cable from my TC to my MacBook Pro?
To spell this out.
A wireless link to an extended device will go very slowly.. if it is not direct.
So lets say you have a laptop sitting in the lounge.. Your connection goes.. Laptop- - - - - AE- - - - -TC.
That means two wireless links.. wireless has this nasty half duplex and single channel nature.. it can send or receive (Tx or Rx) but not at the same time.
Ethernet by contrast does both at once. It is full duplex.
Wireless can talk to one client at a time.. so if there are multiple items using wireless lets say 4 devices.. then your computer gets a 25% time slice. Since wireless cannot handle multiple simultaneous connections.
Ethernet by contrast can connect multiple computers to multiple destinations at the same time.. all transmitting and receiving at full speed.
When you put all this together.. there are a couple of rules for fast connection.
1. Use ethernet at all times. Where you cannot use ethernet use anything but wireless.. eg EOP (homeplug) at least to try and get rid of wireless.
2. Where you must use wireless use it sparingly and make sure it is never more than one hop.. ie never have an extend wireless (repeater is more usual term). Repeater will cause instant slowdown of 50% and maybe up to 75% just because it is so inefficient.
3. Fastest wireless is 5ghz but it has very short range.. you need to be up close and personal to get it working.
Apple routers however unless you do manual setup I suggest are set to connect to best signal strength not best speed. It will therefore use 2.4ghz at 25% less speed than 5ghz because it is 1db better signal.. this madness means you need to setup manually for the best setup. -
I have a 1st generation Time Capsule with current firmware. Can I define the time periods when my children's devices have access to the wi-fi network?
Can I define the time periods when my children's devices have access to the wi-fi network?
Yes, using the Timed Access feature in AirPort Utility, you can setup specific rules for each wireless device which define the exact timeframe each day that the device will be allowed to connect to the wireless network.
Example....junior's iPhone can connect.....
Everyday......Between.....9 AM and 10:00 PM
or
Weekdays.......Between......4 PM and 9 PM
and Weekends.....Between......9 AM and 11 PM
At the same time, your own personal devices will have Unlimited Access at all times. -
I have a HP laptop running Windows 7. I a habe a 4th generation time capsule for wireless internet. everytime my laptop restarts it will not pick up and run the internet. i have to run the trouble shooter program to get it to reconnect. Sometimes this works sometime it does not the laptop and time capsule are both up todate on all the softwhere.
Is the TC working in router or bridge mode??
Have you set SMB compatible names.. short, no spaces pure alphanumeric.. not apple names.
Have you set wireless with different name for 5ghz.. and set channels manually and tested them.
11, 6, 1 for 2.4ghz in that order. Low.. say 36 or 40 and around 150 for 5ghz.
Test with no wireless security.. is it then working.. if so, then set wpa2 personal security with a password of 10-20 characters pure alphanumeric.
On a computer /device that does work find out the following.
DNS and Gateway.
When the PC connects to the wireless does it get the right values for DNS and Gateway.. if not then the TC is either incompatible or wireless driver is not compatible.
The fact that your windows is up to date does not mean the wireless drivers are.. Intel make the worst drivers.. if the laptop has intel wireless card. Expect trouble.
Download direct from Intel the most current driver and the last 3 or 4 available.. not even the latest is a guarantee it will work.
Even if everything is right.. dns gateway.. connection.. security.. wireless channel.. it is wireless.. it can still refuse to move packets.. it is simply the nature of the beastie. Wireless is 80% voodoo still.
Buy a different wireless chipset USB stick.. or get a wireless router like a TP-Link.. very cheap, $30-50 and use it as a WAP plugged into the TC. -
My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?
Thanks for your response
Let me give the history - I started with an Apple Express being fed thru a D-Link EBTR 2310 cable Router from an RCA DCM315 Modem (Pure). Comcast service all the way.
Got the 1st generation TC in 2008 and merely replaced the Airport Express with the TC. Worked ok
A year or two ago I did try removing the modem and feeding the TC directly from the modem. Resulted in the same condition I have now - Continuous flashing amber on the TC. So I put the router back in the chain.
Some time later, at the recommendation of a Comcast rep, I replaced the router with (a Belkin F5D 5231) to see if speed and dropout problems would be improved. I thought it helped some at the time but now I am not so sure.
Last week I decided to see if a new modem would help with download speeds. So I got another pure cable modem (Motorola SB 6121- high on the Comcast recommended list).
Got up and running easily with Comcast help and with the modem connected directly to a computer.
Next I put the TC in the link and again could not get past the TC continuing to flash amber. Although I did get connected to the internet with this configuration I lost connection two both of my printers - one connected by USB and the other wirelessly to the TC. Again everything works fine when I put the Belkin router back in the system.
However with the router in there, the modem shows the downstream connection to be 10/100 ethernet speed. (Modem light changes color for indicating speeds.}
I have gone thru all of the combinations of powering down/ up, but all stays the same.
I can live with what I have but something still doesn’t seem right.
Thanks again
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