Current version of Flash CC installed, but getting error message asking for a newer version?
With the latest download of Flash Professional CC, I'm trying to install the toolkit for CreateJS but getting the following error:
"this extension can not be installed, it requires Flash version in range of inclusively between 12 and 12"
I have installed all the current versions of Flash Professional CC, Adobe Extension Manager CC and the CC itself. Restarted the computer and installed all updates that it found. I have the most current versions of the applications, but I'm still getting the above error - what can I do?
Thanks for your help!
Flash Pro CC is version 13. It appears to need Flash CS6 to function. If you have CC then CS6 is a download in your cloud membership.
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Here are the steps I would recommend going through as they should resolve the issue.
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