Currently have Mac OS X 10.5.8. But my disc drive won't read 10.6.3 Snow Leopard dvd.
I just wiped my Mac OS X 10.5.8. Reinstalled everything with the original Mac OS X software discs I got with the computer in 2008. No probems and disc drive worked just fine. Updated until I reached 10.5.8. Now I am trying to update to Mac OS X Snow Leopard. (I had it installed on this computer before and I had to order the dvd.) Now I am trying to install it for the second time on the same system. It spins for about 20 seconds once injected, until it ejects the disc. No pop ups or visual recognition of the disc shows up on the screen. Am I missing a part fo the 10.5.8 upgrade? Was the disc a one time only download? Does anyone have any suggestions or solutions?
I am not sure why they sent you a grey DVD.
I would attempt a clean install by using the correct Snow Leopard DVD to erase your hard disk before installing and then not importing anything during the install process.
Contact the Apple office where you bought your DVD if it does not work.
This issue should be on the Snow Leopard forum and not here.
Similar Messages
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I currently have Mac OS X 10.5.8 but I need version 10.7.5 or later to download the newest ITunes.
I currently have Mac OS X 10.5.8 but I need 10.7.5 or later versions to download the latest ITunes. Please help! I have lost my original updating cd that came with my MacBook. I'm having trouble understanding where I could go and simply download 10.7.5 version or later. It seems like I have to download a whole bunch of versions prior to downloading the version I actually want. Is there a simpler/efficient way?
Choose About this Mac from the Apple menu and check the processor.
If it's a Core Duo Mac, click here, install the DVD, and run Software Update. The current iTunes version won't work on 10.6.8.
If it's a Core 2 Duo or better Mac, upgrade it as if it was a Core Duo Mac, and once done, if desired, open the Mac App Store and try downloading Yosemite. If you get told it's incompatible, go to the online Apple Store and order a download code for Lion 10.7.
Mac OS X 10.7 and newer don't support PowerPC software such as Microsoft Office 2004. If you upgrade the OS, back up the computer first.
(115824) -
I have Mac OS X 10.5.8, can I upgrade to Moutain Lion without first upgrading to Snow Leopard or Lion first?
No.
Upgrading to Snow Leopard, Lion, or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service. The cost is $19.99 (as it was before) plus tax. It's a download.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.
Model Eligibility for Snow Leopard and Lion.
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may apply.
6. Some features require Apple’s MobileMe service; fees and terms apply.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
I have an old mac version 10.5.8 I need to update to snow leopard and my disc drive isn't working... Can I download snow leopard without a disc?
Snow Leopard is only available on disk. Furthermore, even if you had a working disk drive, you may not be able to install Snow Leopard anyway, depending on just how "old" your Mac is. It must have an Intel processor to run Snow Leopard (Macs with Intel processors were first made in 2006), among other requirements.
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I have mac os 10.5.8 and want to install icloud. do i need to buy snow leopard and then lion?
can i install icloud from 10.5.8 or do i need to upgrade first to snow leopard and then lion?
hi stacy
i have also 10.5.8. but no problem with installing icloud on powerbook g4
works fine on my iphone G4 s
regards Arno -
X205 9800 disc drive won't read discs, have external CD/DVD ROM.
I have an X205 9800. I upgraded to Windows 7. After a few weeks the disc drive stopped working. It will not read any of my discs/cds/dvd/etc.
I ordered an external Toshiba USB disc drive. It works great! No issues, but I want to use my recovery media I ordered from Toshiba.com. It will read, initially, from the external USB disc drive. But once I initialize the recovery media it tries to use the internal disc drive, not the USB one.
I restarted the laptop. Hit F12. Changed it from my internal to my external. Saved changes. Still nothing.
I even tried disabling the internal one as well. Still same problem. The laptop wants to read the media from the internal disc drive and it will not read any disc I have.
How do I get my laptop to do a full recovery from my USB disc drive instead of my internal one on my laptop?
Or...
Is there a fix to get my internal disc drive to read my cds/dvds?
Any help would be deeply appreciated.JDWoodward wrote:
I have an X205 9800. I upgraded to Windows 7. After a few weeks the disc drive stopped working. It will not read any of my discs/cds/dvd/etc.
I ordered an external Toshiba USB disc drive. It works great! No issues, but I want to use my recovery media I ordered from Toshiba.com. It will read, initially, from the external USB disc drive. But once I initialize the recovery media it tries to use the internal disc drive, not the USB one.
I restarted the laptop. Hit F12. Changed it from my internal to my external. Saved changes. Still nothing.
I even tried disabling the internal one as well. Still same problem. The laptop wants to read the media from the internal disc drive and it will not read any disc I have.
How do I get my laptop to do a full recovery from my USB disc drive instead of my internal one on my laptop?
Or...
Is there a fix to get my internal disc drive to read my cds/dvds?
Any help would be deeply appreciated.
Hello,
Is the internal DVD drive recognized by the laptop? Can you see it on computer?
If yes- Try going to the device manager, uninstall the DVD driver then restart the laptop. The DVD driver should be installed automatically after restarting the laptop.
If no - Do the upper and lower filter troubleshooting.
Click on start, type REGEDIT on RUN or if you are using vista/windows 7, tyoe it on the search programs and files..
It will go directly to registry editor.
Look for HKEY_LOCAL_MACHINE click on + sign or the arrow then look for SYSTEM click on + sign or the arrow then look for CurrentControlSet click on + sign or the arrow then look for Control click on + sign or the arrow then look for Class click on + sign or the arrow then look for {4D36E965-E325-11CE-BFC1-08002BE10318} click on + sign or the arrow then look on the right part of the window, look for LowerFilter and upper filter. Delete them or even if you can only find one of them, just delete it then restart the laptop.
Hope this help. -
I have a mac book pro that i bought in late 2009. My current software is snow leopard version 10.5.8. I would like to get the new lion operating system but I cant without first getting the latest version of snow leopard. however when I go to update my software it doesnt show that any update is available.
10.5.8 is Leopard, not Snow Leopard. You need the Snow Leopard DVD;
You can get it only by phone now from Apple.
In the US, call 1-800-MY-APPLE and ask for a sales assistant. Last quoted price was $19.99 for the single-user and $29.99 for the family licence.
For other countries, check here; http://support.apple.com/kb/HE57
Don't forget to ask for Sales; the tech support guys can't help.
If you want Lion, rather than Mountain Lion, the same Sales team can give you a download code to use at the Mac AppStore.
To get the App Store, you need to update your new Snow Leopard from 10.6.3 (which is the version on the installer) to 10.6.8 with the combo update; http://support.apple.com/kb/DL1399
Be warned that the upgrades will render a lot of older software unusable, and will need new drivers for printers and scanners in all likelihood. -
I want to upgrade the software (currently I have Mac OS X 10.6.4) but when the mac is downloading the new version i get an error message and is not possible get the most updated software: Mac OS X 10.6.8 or either the most recent itunes why?!?!?!
Then you either have a network problem or a hardware problem or a corrupted hard drive. You might try:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
You can also try downloading from another computer on a different network connection. -
When I try to use my Turbotax it says I currently have MAC OS X 10.6.8 and I need MAC OS X 10.7 or later. What do I do?
I guess you upgrade or visit H & R Block.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase a redemption code at the Online Apple Store: OS X Mountain Lion. Mountain Lion is $19.99 plus tax. Use the code to redeem a download of Mountain Lion from the App Store. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later.
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model
Identifier 5,1 or later.
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later.
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later.
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later.
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later.
7. Xserve (Early 2009) - Model Identifier 3,1 or later.
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks/Yosemite- System Requirements
Macs that can be upgraded to OS X Yosemite
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps. -
I currently have Mac OSx 10.4.11, and just purchased OSX Snow leopard. Can I keep my original version of iMovie along with the new version when I download the new operating system?
I purchased the Mac Box Set which includes Snow Leopard, iLife, and iWork. So after downloading the box set, will I be able to keep my iMovie 6.0.3?
-
Currently have MAC OS X 10.5.8, what can I upgrade to?
Currently have MAC OS X 10.5.8, what can I upgrade to?
ModelIdentifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 1GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B03
SMC Version (system): 1.20f4
Serial Number (system): W88024R5X85
Hardware UUID: 00000000-0000-1000-8000-001EC20BE805 -
Hello,
I have installed mountain lion on my macbook pro ,but it made my mac very slow. Would someone please tell me how to uninstall this one and reinstall snow leopard? I tried to do it by my original CDs but macbook pro didn't let me to do it.
ThanksIt would be easier to just fix whatever is making your machine slow.
I wrote a little diagnostic program to help show what might be causing these problems. Download EtreCheck from http://www.etresoft.com/download/EtreCheck.zip, run it, and paste the results here.
Disclaimer: Although EtreCheck is free, there are other links on my site that could give me some form of compensation, financial or otherwise. -
We have a complete CC business membership and currently have the programs installed on 2 computers but need to add them onto a 3rd. Can we add a licence to our membership or do we need to purchase an additional membership?
If you have Creative Cloud for teams, and you bought the licenses through Adobe direct (via Adobe.com), you can add licenses yourself, and they will be invoiced automatically as you get invoiced for the other two licenses.
Log into adobe.com with your team admin Adobe ID and password.
Once logged in you should be able to access a Manage Team option from the menu.
In the top-right corner there should be an Add Licenses button, that lets you purchase any number of additional licenses.
If you've not purchased through Adobe direct, but through a reseller, you'd need to contact your reseller to add the additional license.
Hope this helps,
Cari -
I have Mac OS X 10.5.8 but need to get 10.6.8
I have Mac OS X 10.5.8 but need to get 10.6.8 for new nano
Click here, check that your computer meets the requirements, buy and install the DVD, and then run Software Update.
(73180) -
hello there
I have Mac Pro I broced the screen but it still under apple care so I just want to know if they going to fix the secreen or change hole the Mac Pro?Mac Pros are towers and have no monitor. A MBP does have a screen, but unless the screen damage was a manufacturing defect, Apple will not cover the damage under your warranty. But they will fix it at your expense.
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