Currently own CS4 Production Premium and considering CC - what are the upgrade options?

Looked at the plans and there is currently a discount for previous customers under the "Individuals" plan.
Does this apply to business customers as well?

Arnold,
First, you're ranting to fellow Adobe product users, not Adobe. If this were the universal disaster you're claiming, there would be many posts to that effect in the Forums. So, you're pretty much in a minority here. Have you asked product-specific questions in those product forums? If you do, lose the attitude, no matter how bad the problem -- it won't win you any friends or much help.
You do make a point about the way Help has been restructured, as some folks are not happy with the change. But Adobe claims it is the best way to have the latest help information available. Help exists in multiple forms for each app, including searchable manuals as you've used before and knowledgebase and these Forums.
As for apps not working right, you haven't told us anything about your system hardware or software, how you installed the new software, how you prepared your system for installation and what maintenance you've done. So we can't comment or offer suggestions.
But if all you want is a refund, I suggest contacting Adobe directly by phone in your area.
Neil

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