Currently restricted account

Hello,
I am getting this message: "You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status."
This came about after a password change. My laptop is the one affected, desktop and smartphone are not. Please help me.

Hi, Ponydrvr, and welcome to the Community,
To recover your account, please contact Skype Customer Service directly. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of lingering problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and - most importantly! - choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Similar Messages

I am currently restricted from purchasing services...

Hello Sir/Madam,
I have been using Skpye for a long time. But"You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status."
Could you help me ASAP? Thanks.

Hi Can anyone help me please?
I havent been on skype for over 180 days, this was due to having no access to being online.....
I have been trying to put credit on my account and it sayes to contact customer service for account status, also i need to add a new credit card please can someone advise how I can be fully functioning again
Would appreciate it
Thanks
Helen

Currently restricted from purchasing services

Hi. I have a ticket that the agent will no longer respond to - SRX1268047143ID. It was created on November 5th.
As mentioned in the ticket, I have a message "You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status."
This occured after my account was compromised.
I have reset passwords as requested and go through the suspended account process but I cannot renew my phone number because of this message. It says to contact customer support which I have done but am not getting any help. This matter is urgent as it is for my phone number.
Can you please enable purchases on my account.
Regards,
Troy

"You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status."
I am currently having this message and seems no one can help for the past month now. Because I tried to use my skype when abroad, and everything stopped.
Got an email twice telling me to fill the same form, again and again and the last time was 3 days ago. Still no reply.
I am really having headache trying to solve this
Got skype phone number for my business and its now not getting through and it’s now over a month chasing this, it’s so frustrating.
Account linked to my bank card and to my mobile phone, why can’t they just verify by sending me a text to my phone?
Something needs to be done if it’s a case of speed verifying skype account, they are now TOOOO RICH it’s high time to move away.
Is the anyone who can help me

Sorry!You are currently restricted from purchasing...

Hello,
I am trying to add some Credit to my account and cant do it.
It is giving an error "
"Sorry!You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status."
Kindly advice & Help me to resolve the problem
Thanks

you may need to contact customer service as what the notification says;
How to Contact Skype Customer Service
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ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
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"You are currently restricted from purchasing...

You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status my account showing me above message please tell me what to do in that

Hi, careeringulf, and welcome to the Community,
You do need to contact Skype Customer Service as the e-mail you received explains. This could be a simple account verification procedure to ensure your account has not been compromised or used fraudulently. This FAQ article explains the details:
https://support.skype.com/en/faq/FA10946/what-should-i-do-if-my-account-is-suspended-hacked-or-compr...
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

You are currently restricted from purchasing services or redeeming vouchers

I get error message: "You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status." I have changed password, and would like to get the restrictions opened.

Hello, hallgeirg.
Sorry that's been giving you a hard time. Let's try it in another way: If you can sign into your account on Skype.com:
Click here to submit your support request.
(You'll be asked to sign in right away on this link.)
If you cannot sign into your account on Skype.com:
Click here to submit your support request.
(This link doesn't require sign-in, naturally.)
If you haven't received a response in 24 hours,
Check this knowledgebase article.
Again, sorry for the inconvenience there. The links worked for me, so I assumed it worked for you as well.
Let me know how those work out for you. UPDATE: I seem to be having the issue as well. I'm sorry you're having the issue. I'm sure a staff member will take notice of this thread within the next 24 hours. Again, I apologise for the turn of events so far. Even though I dont' have control of it, I'm sure someone should be well aware of this soon enough.
NEWER UPDATE: Fortunately, I seem to be having no issues accessing the page. I have confirmed this with someone else. Clear your browser's cache and cookies (or use a private browsing/incognito mode) and then let's have another go at it. If it doesn't work, try another browser.

"You are currently restricted from purchasing service..."

My account is showing"You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status." I need to add skype credit into account but cannot, how to resolve this?

sadha wrote:
Hi Community. i have same problem i contact cutomer service but not response ?.....you are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review please help me...
Hello
Your account is blocked. The first thing you must do is to change your password and confirm here that you have done so. After your confirmation is received we will check your account status
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

How do I delete a current icloud account so I can try again to set one up using my original apple id?

when I first downloaded the os icloud would not allow me to use my existing apple id to create an account. this even though the id is an email account. so I went ahead and established a new one. now I realize that was a poor choice. shoud I just delete the new iCloud account and try again to use my existing apple id?
will deleting the current iCloud account cause any issues with my iPad apps?
Thanks

OK found the answer in anothe discussion thread. On iPad, delete existing account by going to settings-iCloud-and tap red delete account bar. Sign in with the Apple id you want to use. This worked for me this time. Even though when I first tried to set up the iCloud account, I got error messages and thus was forced into creating the new id.
Anyhow, success.

How to restrict accounting doc generation while excise invoice creation

Hi,
i have to restrict accounting document generation while excise invoice creation through J1IIN.
i can't use statistical in my pricing proceedure since this is excise group and plant specific requirement.
same priicing proceedure is being used across all other excise groups and plants.
requirement is that one plant is having excemption from duties. my client wants excise duties to be calculated but should not be posted to accounting for that excise group.
can you suggest me how to map this scenario.
Thaks in advance.
Regards
Satya

Hi
If it's a Deemed Export scenario then you can map this as a standard process.
Click the utilization button in the left corner, this will give you a next screen , Now here there is a pencil button .
Now click over this - this will change the color of the description and activate it. Now here if you select Deemed and save the document - There will NOT be any accounting entries for the excise document .
Try this , hopefully this will help you.
Thanks
RB

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I want to update iCloud account with new apple id but don't know password for old apple id. Plus can no longer receive email at old apple id. How can I delete the current iCloud account on my iPhone if the previously stated conditions exist?

If the old ID is yours, and if it is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

How do I add my NEW iPod to my current iTunes account?

**Let me just start by saying, iPod's don't swim.**
*Bought a used one from a friend.*
*2 Questions:*
*1. How do I add this new nano to my current iTunes account?*
*2. How do I take off the music files on the "new" one?*
TIA!

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I want to delete my current exchange account and replace it with my new one. How can I achieve this and not lose my contacts, photos, etc associated with this account? Please help..
Thank you,

Bad idea.
What information do you want to share, exactly? You can share contacts, reminders, and calendars with other iCloud users without the need for both of you to use the same iCloud account. You can authorize both phones to use apps purchased under the same Apple ID without sharing an iCloud account.
Sharing an iCloud account is a bad idea in general. There is too much opportunity for someone to damage or delete data that will affect both.

Configuring mail account in Mail App with restriction account on

Hi there,
How is possible to create an account in Mail App with the restriction Accounts enable?
I explain myself. I configure all the iPads of my business with the restrictions enabled and select "Don´t Allow Changes" on the Accounts tab.
Settings > General > Restrictions> ( Enter Passcode ) >Enable Restrictions> Accounts > Don´t Allow Changes
It suppouses to prevent any change or create an account on Mail App, but I´ve found a couple of iPads with a Yahoo and GMail account configured in the Mail App while the restrictions still enabled.
Of course, users doesn´t know the Passcode and any of the general setting where modified.
Is there any other way ( via web perhaps, no high tech at all ) to configure an account in a restricted iPad?
I´m using iPad 2 ( iOS 5.0.1 )
I can´t figure out how, and it´s driving me crazy.
Thanks in advance.

Thanks gyrhead for the answer.
I do have Installing and Deleting Apps turned on so users can´t install or delete anything.
Guessing a four digits passcode in 10 attemps is very dificult, I discard that option.
There is somehow to add a Yahoo o Gmail account with account Restictions Enable.
Safari has no restriction indeed, except "private brownsing", so it might come from that way, but I can´t figured out how you might configure a Gmail o Yahoo account straight to the Mail App using just Safari...

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Hello ,
I had the same problem and i have done everything manually.
It's a shame that Apple doesn't put a "Reset to factory Settings" button or simply "Delete all data from iCloud.com". That way, it would be much simpler for everyone including myself.
Winston Churchill is right unfortunately . Happy deleting !
Kind Regards,
Moonburn

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What does the message "Target does not currently support account discovery" means?
I am getting it while using OPAM REST API to get the accounts from a given resource.
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Currently restricted account

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