Currently still in college, but "not eligible for student premium"

I am currently still in college but spotify has changed my student premium price back to the regular price of 9.99, is there any way to amend this problem?

Hey there , welcome to the community!
I apologize for the late reply! Per the terms and conditions of the student promotion, your eligibility needs to be re-verified every 12 months, which can be tricky because your account cannot have an active premium subscription when applying the discount. Since you currently have Spotify Premium, you need to cancel it here and wait for your account to revert back to'Spotify Free' before re-applying the discount, which is done through the student page.

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Discount pricing, but not eligible for an upgrade?

My dads phone doesnt have an upgrade untill 4/24/12, but yet it says hes eligible for a discount and when I call up they always say his line is eligible for an upgrade. What is this discount pricing and how does it work if he still doesnt have an upgrade for another half a year.

xDanny wrote:
Alright, couple more questions, is there any benefit from using his NE2 upgrade in april 2012 over the discount annual upgrade? And also, could I steal his discount upgrade and use it for myself? I know alot of people who steal upgrades im just not sure they are the annual ones
The NE2 discount is an additional $30,$50, or $100 discount (the amount depends on your calling plan - you'll have to call Verizon to get this information) So if you wait until April 2012, your dad's line will have that additional discount to put towards a new phone.
You can't "steal" upgrades. All you really do is purchase the phone on the eligible line, and activate it on another one.
You can use his annual upgrade now if you want, just remember it will be the 2 year contract pricing + an additional $20 fee for upgrading early. Also remember that doing so will void any and all NE2 discount he may have.
If you use his upgrade now, make sure you activate the phone on HIS line first (since you will purchase it on his line, his contract is extended another 2 years, and you must accept the terms of service by activating it on his line) and then you can activate it on yours. This process goes for using anyone else's upgrade other than your own.

Bought the Galaxy S4 at Full Price, But Not Eligible for the $50.00 Rebate Card. Sound Fair?

Recently bought the Galaxy S4 for the full retail price and afterward come to find out the rebate offer of $50.00 is only good for subsidized phone purchases. How is this fair when I paid full freight? The offer should have been for either type purchase.
What gives, Verizon? Only care about getting those 2 year contracts extended???

I just looked, the rebate is clearly posted for 2 yr contracts only.
If you switch the screen to Month to Month the rebate is gone.
But even on the two year contract screen this is shown.
Full Retail Price $649.99
2-Year Contract $249.99
Online Discount -$50.00
PRICE with 2-Year contract $199.99
You are not going to be able to keep your unlimited data (if that is why you purchased at full price) if you receive any discount.

How come I'm not eligible for the Premium subscrip...

Not sure this is really a question for a forum - it looks like someone in Skype would need to take a look at my account, but Skype is not making it easy at all to ask support questions out of the scope of the forum.
-Alex

lessandrio wrote:
Not sure this is really a question for a forum - it looks like someone in Skype would need to take a look at my account, but Skype is not making it easy at all to ask support questions out of the scope of the forum.
-Alex
The current offer is 25% off the 12-month Premium Subscription.
http://www.skype.com/intl/en/prices/premium/
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Can I use my new 4gs on a line different then the one it was upgraded on. I have many phones on my account. I am not eligible for upgrade but I had to buy two new phones for others. Can I give one of them my old iPhone 4 and take the 4gs.?

I have many phones on my account. I am not eligible for upgrade but I had to buy two new phones for others. Can I give one of them my old iPhone 4 and take the 4gs? Thinking maybe switch sim cards? Thanks in advance for any help

Yes.
Just call your provider and tell them what you want and they will help you get it done properly.

Problem with IPad , did an update as requested now it does nothing, but display a graphic that shows I should connect to ITunes . So I connect it to my IMac run ITunes nothing happens. Try restore pop up says not eligible for restore.

Wow what a pile of crap you must wade through to ask a question .
Ok so the problem is I did an update on my IPad and now it does nothing but show a graphic showing the power cable connecting to ITunes
So I connect iPad to my IMac and prompt iTunes nothing happens. So I try sinc nothing happens.
So I try restore and the popup says I am not eligible for restore.
What is going on with this stupid machine

Machines are incapable of being stupid. Not so of their operators.
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Hi my iPhone is a 3GS and I've tried now to update it for 4.3.5 to 5.0.1 but when its done downloading it comes up with your iPhone is not eligible for this build (i think this is the error message) i need help

plz help me guys

Most often due two one of the following.
1 Install current version of iTunes, older Macintosh Systems will not support current version of iTunes, make sure you have current version of iTunes.
Or
2 Your computer Hosts file is blocking Apple from communicating with iTunes. To determine this, search Hosts on computer, then open Hosts file with a word processor. If the Hosts file contains this, gs.apple.com it is blocking Apple. This line with its number must be inactivated (removing it works). A stock Hosts file does not contain this or block Apple.
Here is Apple information on this problem:
"This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw."

Hi I'm trying to buy the £26 a month adobe subscription but when I enter my serial number it says I'm not eligible for this offer. I purchased CS4 so thought that would qualify for eligibility?

Hi I'm trying to buy the £26 a month adobe subscription but when I enter my serial number it says I'm not eligible for this offer. I purchased CS4 so thought that would qualify for eligibility.
Does anyone have an idea why the product I purchased (CS4) is not eligible?

Hi Louise,
Is your CS4 serial number registered to same adobe id with which you are trying to place the order?
This offer is not available to Education, OEM, or volume licensing customers.
You can send your CS4 license key to me in a private message if you want me to check its configuration.
Here are the Terms and Conditions-
Terms and Conditions | Adobe
Thanks!
Gurpreet

Apple Claiming my Battery is not eligible for replacement????

So I have a Macbook that I purchased back in 2007 (warranty expired in Feb 08)...anyway I only just realised last week that my battery had become deformed....so onto the web I treak to find that Apple was running a +"MacBook and MacBook Pro Battery Update"+ which as it reads in applicable to my situation.
link to the website - http://www.apple.com/au/support/macbook_macbookpro/batteryupdate/
Now while this update was posted back in october 2007 there is no date to state that is program has ended or that there is any cutoff date for claims. The site also clearly states +"you will receive a new battery, free of charge, even if your MacBook or MacBook Pro is out of warranty."+
So off to my local mac service centre in Newcastle where the helpful staff (who I have been dealing with for nearly 15 years) tell me that they suspect that Apple will replace it no problems....so here is the problem...the staff call me today to tell me that Apple have decided that it is not eligible for replacement...why?, the service centre was not told.
What I want to know is, why would Apple say it is not eligible when the website clearly states that it should be??
I am going to ring Apple tomorrow personally but was wondering if others had the same issue, if so what did you do ? and did it get resolved??
Cheers
Message was edited by: woodwardbrett

+*What I want to know is, why would Apple say it is not eligible when the website clearly states that it should be??*+
It would actually appear that the website "clearly" states that it would not be eligible:
+*This program extends repair coverage on the battery for up to two years from the date of purchase of the computer for Intel Core Duo-based MacBook and MacBook Pro computers.*+
The program was also, as indicated, for the original Core Duo machines, not the later released Core 2 Duo machines. As your signature indicates you have a Core 2 machine, I expect that you would also not qualify under that section.
You indicated that your warranty expired in February of '08 which would mean it was purchased in February of '07. If the program extends the battery warranty for two years from the date of purchase, that extended coverage would expire in February '09.
While Apple certainly can choose to replace your battery if they wish, they are under no obligation to do so. Even if you were still within that period, there is no guarantee that the battery would be replaced as stated by:
+*An Apple technical support representative or an Apple Authorised Service Provider (AASP) will determine if the battery is eligible for replacement, free of charge.*+

Iphone5 IOS7 update problem, build A1429, running IOS6.0 "not eligible for requested build"

Bought the Phone from Apple in NL, never been jailbroken.
Running IOS6, but am in UK.. Always have some issues with the app store because I'm listed in UK, dont know why.. But guessing its same as when i want to buy someone a gift card through itunes it says in the small pro=int that it can only be used in the UK Itunes store..
But my problem is that it keeps saying that my phone is not eligible for the requested build, and im not sure why..
can anyone tell me why?
thanks.

This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Above from:
http://support.apple.com/kb/TS3694

Using iPhone 2.5G, Not Eligible for Upgrade to 3G?!?

Okay, so here's my story...
I've had an original iPhone for a few months (bought it used), and was using it as a glorified iPod touch, testing it to see if I wanted to get the 3G when it came out. So I decided I'd get the 3G, but on a family plan, in which my Mom gets a cheapo free phone, and I get the 3G.
First problem: Apple Stores don't sell other phones, so I can't buy from Apple.
So, I go to the AT&T store. They have no 3G iPhones, but the man who sells us our phones assures us that I can do the following:
1. Buy a family plan with two cheapo phones.
2. Activate my original iPhone.
3. Go to Apple and upgrade to the 3G iPhone at the subsidized ($299 for the 16GB) price.
However, this morning I went to the Apple Store (after activating my original iPhone last night at home), and the man on his little handheld computer said that I am not eligible for the subsidized price. I'll have to pay $499 for the 16 GB iPhone). Well, after having waited for an hour (I arrived at 7 a.m. after the Apple Store employee yesterday said they open at 7—but that was only M-F), I left, because the man told me I'd have to call AT&T to sort it out.
So I called AT&T, and the lady (with a particularly Indian accent) told me I was ineligible, since I don't have the original iPhone purchase receipt from Apple.
So have I been screwed over?
Worst case scenario, I end up canceling my AT&T plan and switching back to U.S. Cellular. I want to get the 3G, but what the heck? This is insane. Why can't they give me the standard price? It has been reported all over the Internet that AT&T will let existing iPhone customers upgrade to the 3G, and indeed a few of my friends already have.
Message was edited by: Jeff Geerling

I completely missed that in those videos, then...
So, if I took my subsidized phone back to the store, would they let me give that back for a 3G, then? The only reason either of us switched was so I could get the 3G, but if I can't get it for $299 now, then I'm just going to forget about getting one at all, and switch back to US Cellular (we had more minutes in our plan!).
As an aside, the lady who answered at AT&T's help line told me that if I have a receipt for my current (original) iPhone, dated prior to the 11th, I could get the subsidized pricing on the 3G. Unfortunately, I do not have the receipt. Couldn't they tell by the serial number when the phone was purchased?
These are exactly the reasons why I hate cellular plans/companies... I thought things were changing with the original iPhone, but now it's back to square one (except more complicated, since Apple Stores only have iPhones, but can do some family plans, but not others!).

HT201210 "not eligible for the requested build"

I'm trying to unlock my iPhone 4S but everytime I try I get the message above... I've updated everything and tried out some of the recommendations of the troubleshooting site but nothing seems to work.

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Note yo can only update or restore an iPod to the current iOS. For the 4G you can only go to 6.0.1

Can not update my ipad 1 - This device is not eligible for the requested build:

I had been trying to update my Ipad from IOS 4.3 to 4.3.3 but I can not update it I keep getting the message
This device is not eligible for the requested build:
I read the trouble shooting page and it I had done all the steps mentioned there but still does not work.
I am using Itunes 10.3.1 on a Macbook
If somebody can help or give some tips will be great

Your error with suggested fixes is discussed in these two links.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/ts1275
Is your iTunes version 10.5?
Try this - Disable your firewall and anitvirus software temporarily. Then download and install the iOS update.
 Cheers, Tom

While trying to purchase a gift card to send via email, got a message this apple ID not eligible for purchase. I've purchased many times before and this has never happened. Does anyone know why?

While trying to purchase a gift card to send via email, got a message this apple ID not eligible for purchase. I've purchased many times before and this has never happened. Does anyone know why?

Re: ITunes will not let me send a gift certificate...Error message says: This Apple ID is not currently eligible to purchase gift certificates. I have a valid Apple ID so please tell me why this is happening if you know.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
Are you still using OSX 10.4.11? I thought the Store didn't work with Tiger.

Some playlists and/or songs "not eligible for iCloud"

I have a playlist that contains only music but iTunes Match refuses to upload it, saying it contains "other media types".
Having thoroughly gone through the contents of the playlist, I have found one song, a Frank Sinatra .mp3 ripped from a CD I own, that is listed as "not eligible for iCloud", as well as 4 songs marked by iCloud as "duplicates"
I have tried manually adding the Frank song to iCloud but its status remains unchanged.
The song, in mono, is a 733K MP3
I had to convert it to AAC which nearly quadrupled the size of the file to 3.2 MB and now it's uploaded...
However the status of the playlist remained unchanged until I also removed the "duplicates"
a) iCloud should nevertheless sync playlists, minus the ineligible tracks
b) or you should get a warning that it won't sync the playlist, and better error reporting so you can actually understand what the issue is, as opposed to the usually vague "iCloud doesn't like your track, but won't tell you why" message...
c) duplicate tracks in playlists should automatically (or after a prompt) be replaced by the original track that is in iCloud.
iTunes Match, you have wasted many hours of my time despite my well organized and healthy library.
Argh.

Resolution
Icon
Description
Definition
Ineligible
This icon is displayed next to items that are not eligible to be uploaded to iCloud via iTunes Match. Some examples are songs that are larger than 200MB or songs encoded at 96 Kbps or less.
Removed
This icon is displayed when a song has been removed from iCloud (from a different computer). Songs deleted from iCloud are immediately deleted from associated iOS devices, but will remain on other associated computers until they are manually deleted.
Error
This icon may be displayed if the song file is corrupt or if there was an error uploading the song. Try updating iTunes Match (Store > Update iTunes Match) to resolve this. If updating does not resolve the issue, try importing a new copy of the song into your iTunes library.
Duplicate
This icon is displayed when a duplicate version of this song exists in your iTunes library on your computer. This icon will be displayed next to duplicates that were not uploaded to iCloud.
Waiting
This icon is displayed when a song is in the process of being matched, but has not yet been processed.

Currently still in college, but "not eligible for student premium"

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