CURRENTPHASE MAIN_NEWBAS/STARTSAP_NBAS

Question

Hello There,
We are doing an Upgrade from BI 3.5 to 7.3 and ran into a problem during my MAIN_NEWBAS/STARTSAP_NBAS phase (downtime Phase). SAP is unable to start the shadow instance I think, (error below).
This trouble ticket was created by SAPup on 20111005165756
SAPup broke during phase STARTSAP_NBAS in module MAIN_NEWBAS / Downtime II: Conversion, Main Import, XPRAs
Error Message: RFC call to subst_get_uvers failed with key RFC_ERROR_COMMUNICATION (open): SAP_CMINIT3 : rc=20 > Connect to SAP gateway failed
Connect_PM  GWHOST=mit01, GWSERV=sapgw02, SYSNR=02
LOCATION    CPIC (TCP/IP) on local host with Unicode
ERROR       partner '10.1.8.243:3302' not reached
TIME        Wed Oct  5 16:57:56 2011
RELEASE     720
COMPONENT   NI (network interface)
VERSION     40
RC          -10
MODULE      nixxi.cpp
LINE        2898
DETAIL      NiPConnect: 10.1.8.243:3302
SYSTEM CALL connect
ERRNO       79
ERRNO TEXT  Connection refused
COUNTER     227
System start failed
Summary of SAPup:
SAPehpi Release:        lmt_002
SAPehpi Version:        SAPup release lmt_002 version 41.001
Start Release:          640
Target Release:         730
Summary of host system details:
SID:                    MIT
Host:                   mit01
MS Host:                mit01
GW Host:                mit01
Start Path:             /usr/sap/MIT/DVEBMGS02/exe
Kernel Path:            /usr/sap/MIT/DVEBMGS02/exe
I checked dev_w0 file under the shadow instance  and I got the following error
C  Supported features:
C
C  ..retrieving configuration parameters
C    [profile]     dbs/db6/dbsl_ignore_collate_info = 1
C  ..done
C  *** ERROR => path for db2 library 'libdb2.a(shr_64.o)' could not be determined
[dbdb6.c      11084]
C  *** ERROR in getConfigurationAndEnvironmentHandle[dbdb6.c, 12580] CON = -1 (BEGIN)
C  &+     DbSlConnectDB6: Unable to load DB2 libraries. Connect failed.
C  &+
C  &+
C  *** ERROR in getConfigurationAndEnvironmentHandle[dbdb6.c, 12580] (END)
M  ***LOG R19=> ThInit, db_connect ( DB-Connect 000256) [thxxhead.c   1487]
M  in_ThErrHandle: 1
M  *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c   11295]
Please could you advice.
Many Thanks
Jacob

Answer 1

Hi Sunny,
It looks like it is trying to start the shadow instance, I have check the made correction to the LIBPATH for the sidadm user and then re-started the upgrade still the same error
In the dev_w0 file
"C  ..retrieving configuration parameters
C    [profile]     dbs/db6/dbsl_ignore_collate_info = 1
C  ..done
C  *** ERROR => path for db2 library 'libdb2.a(shr_64.o)' could not be determined
[dbdb6.c      11084]
C  *** ERROR in getConfigurationAndEnvironmentHandle[dbdb6.c, 12580] CON = -1 (BEGIN)
C  &+     DbSlConnectDB6: Unable to load DB2 libraries. Connect failed.
C  &+
C  &+
C  *** ERROR in getConfigurationAndEnvironmentHandle[dbdb6.c, 12580] (END)
M  ***LOG R19=> ThInit, db_connect ( DB-Connect 000256) [thxxhead.c   1487]
M  in_ThErrHandle: 1
M  *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c   11295]"
I wonder if it is because of lack of memory on this server ? (5GB) but the error does not indicate that at all.
Any help would be appreciated !!
Many Thanks
Jacob