Cursor defaulting and remaining on Hand Tool

Hello all
I know this has come up in the forum a few times before, but a colleague and I are both having this issue (randomly, our tool defaults to the Hand Tool and will not switch to a another tool for some time, even after program closure and reopening).
Suggestions I've found here have been to switch off hardware acceleration (have done this on the card side) and to trash preferences, which we have both done but to no avail.
I'm wondering if the problem is persisting for others and/or someone has nailed the issue and could share their solution.
It's happening on three separate machines, so that's unusual in itself - am coming to the conclusion it's a bug, but haven't heard anything widescale about it, so it must be a select few (oh, the joy...).
Apart from this issue, am loving Id CS4 :)
TIA for any help.

I would suspect a hardware-factor, too.
You do have you tried tapping the space-bar repeatedly (and with some force)?
Have you tried trashing prefs (though that does seem unlikely to help)?
If it should indeed be some software problem you may want to provide more info on your system, though.

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    Process:         Adobe Photoshop CS4 [244]
    Path:            /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
    Identifier:      com.adobe.Photoshop
    Version:         11.0.1 (11.0.1x20090216 [20090216.r.522 2009/02/16:17:00:00 cutoff; r branch]) (11.0.1)
    Code Type:       PPC (Translated)
    Parent Process:  launchd [97]
    Date/Time:       2010-04-29 17:50:22.430 -0700
    OS Version:      Mac OS X 10.6.3 (10D573)
    Report Version:  6
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000020
    Crashed Thread:  0
    Thread 0 Crashed:
    0   ???                               0x4be22af2 0 + 1273113330
    Thread 1:
    0   libSystem.B.dylib                 0x801402fa mach_msg_trap + 10
    1   libSystem.B.dylib                 0x80140a67 mach_msg + 68
    2   com.adobe.Photoshop               0xb819440f CallPPCFunctionAtAddressInt + 206231
    3   libSystem.B.dylib                 0x8016da19 _pthread_start + 345
    4   libSystem.B.dylib                 0x8016d89e thread_start + 34
    Thread 2:
    0   com.adobe.Photoshop               0xb815acc0 spin_lock_wrapper + 90152
    1   com.adobe.Photoshop               0xb8179c5b CallPPCFunctionAtAddressInt + 97763
    2   com.adobe.Photoshop               0xb80e88cb 0xb8000000 + 952523
    3   ???                               0x8ba42dfe 0 + 2342792702
    Thread 3:
    0   com.adobe.Photoshop               0xb815a8c8 spin_lock_wrapper + 89136
    1   com.adobe.Photoshop               0xb8176d61 CallPPCFunctionAtAddressInt + 85737
    2   com.adobe.Photoshop               0xb80e88cb 0xb8000000 + 952523
    3   ???                               0x8acdf886 0 + 2328754310
    Thread 4:
    0   com.adobe.Photoshop               0xb815a8ff spin_lock_wrapper + 89191
    1   com.adobe.Photoshop               0xb8176e5d CallPPCFunctionAtAddressInt + 85989
    2   com.adobe.Photoshop               0xb80c6b13 0xb8000000 + 813843
    3   com.adobe.Photoshop               0xb80c0037 0xb8000000 + 786487
    4   com.adobe.Photoshop               0xb80dd8e8 0xb8000000 + 907496
    5   com.adobe.Photoshop               0xb8145397 spin_lock_wrapper + 1791
    6   com.adobe.Photoshop               0xb801ceb7 0xb8000000 + 118455
    Thread 5:
    0   com.adobe.Photoshop               0xb815aa8b spin_lock_wrapper + 89587
    1   com.adobe.Photoshop               0xb818c3eb CallPPCFunctionAtAddressInt + 173427
    2   com.adobe.Photoshop               0xb818eeec CallPPCFunctionAtAddressInt + 184436
    3   com.adobe.Photoshop               0xb80e88cb 0xb8000000 + 952523
    4   ???                               0x8aacf3e6 0 + 2326590438
    Thread 6:
    0   com.adobe.Photoshop               0xb815a8ff spin_lock_wrapper + 89191
    1   com.adobe.Photoshop               0xb8176e5d CallPPCFunctionAtAddressInt + 85989
    2   com.adobe.Photoshop               0xb80e88cb 0xb8000000 + 952523
    3   ???                               0x8bfc63bb 0 + 2348573627
    Thread 7:
    0   com.adobe.Photoshop               0xb815ad03 spin_lock_wrapper + 90219
    1   com.adobe.Photoshop               0xb81749fb CallPPCFunctionAtAddressInt + 76675
    2   com.adobe.Photoshop               0xb80e88cb 0xb8000000 + 952523
    3   ???                               0x4c5c62dc 0 + 1281123036
    Thread 8:
    0   com.adobe.Photoshop               0xb815a8c8 spin_lock_wrapper + 89136
    1   com.adobe.Photoshop               0xb8177c07 CallPPCFunctionAtAddressInt + 89487
    2   com.adobe.Photoshop               0xb80e88cb 0xb8000000 + 952523
    3   ???                               0x4c5828d1 0 + 1280846033
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x7f8392f4  ecx: 0x448a4585  edx: 0x948bbc64
      edi: 0xb0f9df26  esi: 0x8a97ae14  ebp: 0x8a028d80  esp: 0xb7fffacc
       ss: 0x0000001f  efl: 0x00010286  eip: 0x4be22af2   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000020
    Binary Images:
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    Translated Code Information:
    objc[244]: garbage collection is ON
    Rosetta Version:  22.26
    Args:      /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 -psn_0_151589
    Exception: EXC_BAD_ACCESS (0x0001)
    Fullscreen: Activated
    Thread 0: (0xb0428e04, 0xb815ad03)
    0x94655f84: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 880
    0x95813d28: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnCondition + 136
    0x95813e58: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 204
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    0x02db1a8c: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE :  + 187020
    0x02db1410: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE :  + 185360
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    0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 :  + 0
    PPC Thread State
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    r28: 0xa0870c64     r29: 0x1bae2200     r30: 0x27e016a8     r31: 0x94655c20   
    Thread 1: (0xb0220d74, 0xb815a8ff)
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    0x94739724: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
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    0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 :  + 0
    PPC Thread State
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    r28: 0x0000000f     r29: 0x224b5a59     r30: 0xa0675780     r31: 0x9473af48   
    Thread 2: (0xb03a6e34, 0xb815a8ff)
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    PPC Thread State
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    Thread 3: Crashed (0xb7fffacc, 0x4be22af2)
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    0x91e7a29c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : HIObject::Destruct() + 172
    0x91f7add8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : WindowData::Destruct() + 644
    0x974e72e8: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : __CFRelease + 276
    0x91e35590: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : Dispose1MenuWindow(MenuData*, void*) + 16
    0x974a9208: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : ___CFDictionaryApplyFunction_block_invoke_1 + 60
    0x97583c98: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFBasicHashApply + 164
    0x974aa6c4: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFDictionaryApplyFunction + 260
    0x91e5505c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : ForEachMenuDo(long (*)(MenuData*, void*), void*) + 72
    0x974e5a70: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : ___CFRunLoopRun + 5140
    0x974e6208: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFRunLoopRunSpecific + 656
    0x91debbf8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _RunCurrentEventLoopInMode + 236
    0x91df1ef8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _GetNextEventMatchingMask + 120
    0x91df22c8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _WNEInternal + 180
    0x91df24bc: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : _WaitNextEvent + 76
    0x0007eb74: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 514932
    0x0084716c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8675692
    0x00081c9c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 527516
    0x00082894: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 530580
    0x00082b58: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 531288
    0x00845010: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 8667152
    0x0007fe5c: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 519772
    0x002c26d8: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 2889432
    0x002c2b10: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 2890512
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    0x00003a80: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 : __mh_execute_header + 10880
    0xc8f7ffbf: No symbol
    PPC Thread State
    srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
    cr:  0xXXXXXXXX        xer: 0x20000000         lr: 0x948bbc64        ctr: 0x946a2efc
    r00: 0x948bbc64     r01: 0xbfffd2d0     r02: 0x384235e0     r03: 0x448a4585    
    r04: 0x00000000     r05: 0xa0870c5c     r06: 0x0000002c     r07: 0x00000001    
    r08: 0x00000000     r09: 0x00000000     r10: 0x9469b558     r11: 0xa0867188    
    r12: 0x946a2efc     r13: 0x00000000     r14: 0x00000000     r15: 0x00000000    
    r16: 0x00000497     r17: 0x8d38131b     r18: 0xa06766b0     r19: 0xa0c771dc    
    r20: 0xa0c6288c     r21: 0xa0c6287c     r22: 0x9759a2e0     r23: 0x9759a80c    
    r24: 0x00000000     r25: 0x28797c34     r26: 0xc896e8f0     r27: 0xc896ebd0    
    r28: 0x26dff9b0     r29: 0x00000000     r30: 0x047e0000     r31: 0x948bc8e4   
    Thread 4: (0xb052ce48, 0xb815a8c8)
    0xf0509d28: No symbol
    0x2a05e12c: /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport : ScObjects::Thread::sleep(unsigned int) + 144
    0x2a05e234: /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport : ScObjects::Thread::wait(unsigned int) + 56
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    0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 :  + 0
    PPC Thread State
    srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
    cr:  0xXXXXXXXX        xer: 0x00000000         lr: 0x945daff0        ctr: 0x945b9240
    r00: 0xffffffa6     r01: 0xf0509cb0     r02: 0x00000498     r03: 0x00000498    
    r04: 0x282d71dd     r05: 0x00000000     r06: 0x00000001     r07: 0x00000000    
    r08: 0x9474f5d4     r09: 0x00000000     r10: 0x00000000     r11: 0xa066f028    
    r12: 0x945b9240     r13: 0x00000000     r14: 0x00000000     r15: 0x00000000    
    r16: 0x00000000     r17: 0x00000000     r18: 0x00000000     r19: 0x00000000    
    r20: 0x00000000     r21: 0x00000000     r22: 0x00000000     r23: 0xa067ae7c    
    r24: 0x00000000     r25: 0xf0509d70     r26: 0xa067ae7c     r27: 0xa067bdd4    
    r28: 0x00000498     r29: 0x00000498     r30: 0x282d71dd     r31: 0x945dae7c   
    Thread 5: (0xb009adf8, 0xb815acc0)
    0x94739a4c: /usr/lib/libSystem.B.dylib : __dispatch_mgr_invoke + 228
    0x94739430: /usr/lib/libSystem.B.dylib : __dispatch_queue_invoke + 308
    0x947395c0: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread2 + 372
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    0x946597e8: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 :  + 0
    PPC Thread State
    srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
    cr:  0xXXXXXXXX        xer: 0x20000000         lr: 0x94739a14        ctr: 0x945fccec
    r00: 0x0000016b     r01: 0xf0080bb0     r02: 0x00000000     r03: 0x00000004    
    r04: 0x00000000     r05: 0x00000000     r06: 0xf0080d0c     r07: 0x00000001    
    r08: 0xf0080d28     r09: 0x00000000     r10: 0x0000003e     r11: 0xa066e520    
    r12: 0x945fccec     r13: 0x10624dd3     r14: 0x94788b24     r15: 0xf0080c0c    
    r16: 0xf0080c8c     r17: 0xa0689970     r18: 0xf0080d28     r19: 0xa0683500    
    r20: 0xa0684500     r21: 0xf0080d0c     r22: 0xa0683480     r23: 0xa0683400    
    r24: 0xa0689970     r25: 0x00000000     r26: 0xa067560c     r27: 0x00000000    
    r28: 0xa06755e4     r29: 0xa067531c     r30: 0xf0080d28     r31: 0x94739970   
    Thread 6: (0xb032484c, 0xb815aa8b)
    0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 :  + 0
    0x958119b4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TS_exception_listener_thread + 128
    0x946597e8: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    PPC Thread State
    srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
    cr:  0xXXXXXXXX        xer: 0x20000000         lr: 0x945b9804        ctr: 0x945b90d0
    r00: 0xffffffe1     r01: 0xf0284df0     r02: 0xa067c970     r03: 0x25800200    
    r04: 0x00000002     r05: 0x00000000     r06: 0x00000054     r07: 0x00008907    
    r08: 0x00000000     r09: 0x00000000     r10: 0x26000000     r11: 0xa066f17c    
    r12: 0x945b90d0     r13: 0x00000000     r14: 0x00000000     r15: 0x00000000    
    r16: 0x00000000     r17: 0x00000000     r18: 0x00000000     r19: 0x00000000    
    r20: 0x00000000     r21: 0x00000000     r22: 0x25800200     r23: 0x00000000    
    r24: 0x00000054     r25: 0x00008907     r26: 0x00000000     r27: 0x00000000    
    r28: 0x00000002     r29: 0x00000002     r30: 0x00000000     r31: 0x9581193c   
    Thread 7: (0xb019ee38, 0xb815a8c8)
    0x94655f84: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 880
    0x0ae4af58: No symbol
    0x0ae45b70: No symbol
    0x0ae4affc: No symbol
    0x946597e8: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    0x00000000: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4 :  + 0
    PPC Thread State
    srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
    cr:  0xXXXXXXXX        xer: 0x20000000         lr: 0x94655fdc        ctr: 0x945b9130
    r00: 0xffffffdb     r01: 0xf0182d20     r02: 0x00000001     r03: 0x00004403    
    r04: 0x00004503     r05: 0x00000000     r06: 0x00000000     r07: 0x00000000    
    r08: 0x00000000     r09: 0x00000001     r10: 0xa0687568     r11: 0xa066f668    
    r12: 0x945b9130     r13: 0x00000000     r14: 0x00000000     r15: 0x00000000    
    r16: 0x00000000     r17: 0x00000000     r18: 0x00000000     r19: 0x00000000    
    r20: 0x00000000     r21: 0x00000000     r22: 0x00000000     r23: 0x00000000    
    r24: 0x00000000     r25: 0x00000000     r26: 0xa06766fc     r27: 0x00000000    
    r28: 0x05956920     r29: 0x00000000     r30: 0x059565d0     r31: 0x94655c20   

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