Cursor disappears when using FF EpubReader--doesn't reappear with reboot.

I make ebooks for authors/publishers. I have them install FF with the EpubReader addon to proof first "drafts" of the epubs. One author, who has successfully used this method for two books, suddenly has no I-beam cursor whatsoever in the EpubReader frame. The cursor is an arrow when on whitespace on the EPR page; but when placed over text, the cursor disappears. Rebooting the computer has not helped, and it's now happening with all of her epubs in that FF & EpubReader installation. The cursor works fine in every other app.
Client is 1,000 miles from me, but does have a local tech guy who can assist if I can point him in the correct direction.
I really need help with this, there's no other viable way for my clients to proof these epubs.

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"<br />
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"<br />
<br />
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).<br />
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]<br />
Create a new profile as a test to check if your current profile is causing the problems<br />
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting&#58; Make a new profile]]
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Similar Messages

  • Cursor disappears when using Photoshop, anyone else?

    My cursor disappears when using Photoshop, I have to leave the program to get it back. Happens constantly since installing 10.8.3.
    Was fine for years, until I upgraded my OS

    NEW, 1ST TIME POST
    I'd like to see some real effort on the part of Apple to 1) address the issue and 2) post a fix.
    I've been using the same equipment for several years (27" iMac and a Wacom Intous4).  Everything was lovely until 'upgrading' to the latest OS…  The cursor dissappears at will.  I can NOT predict the event, only that I have only found it occurring in Photoshop.
    Contacted Wacom.  No help there.
    I got VERY tired of having to close PS to get the cursor back.  My tablet is hard-wired and my keyboard is an Apple wireless.  Of course, w/o a cursor, how are you going to click on anything…  Keyboard worked, but not the Wacom.  Finally got out my wireless [Apple] mouse, fired it up, and used it as a 'backup' (for crashing my way out of PS).  The mouse never interferred with operation.  THOUGHT it was a Wacom problem, because I've yet to create the event with a normal mouse.  I admit I rarely, RARELY use a mouse.  Seems that I can't draw with a rock…
    Aggravated by the lack of interest across the board, I discovered quite by accident one day a work-around: flip to a different desktop and then right back.  Voila.  Cursor is back.  I've got 4 desktops available, so it is a quick CTL + arrow.  My work-around works for me WITHOUT FAIL.  Pay attention Apple/Adobe/Wacom.  Apparently something here is refreshing whatever and solving the problem.  Until the next time, of course.
    Apple - Adobe - Wacom, please don't think we're 'satisfied' and we'll fix it in the NEXT mulit-thousand dollar computer/OS/tablet purchase.  I love the products, but with this latest OS, you have a perfect storm of bugs (don't ask me about dropping the Internet DAILEY, s-l-o-w to non-existent blutooth connectivity, new 3D weird actions or [insert drumroll] 'THE CLOUD').
    Call any of those listed and get ready for a raft of denial and finger-pointing.  I admit, you quickly find yourself somewhere like the Phillipines or India, trying to talk to someone who can't converse with you in you own language, but that is NOT the fault of us, the end-users.
    Finally: 'Caps lock'?  Please.  Give the guy SOME credit.  Maybe the light was burnt out on the keyboard?
    C'mon.  Get with it guys!!  Denial mixed with 'passing the buck' is not an answer.  And you want MORE MONEY out of me?????
    I agree with lkooz, break out the Beseler — I'll get the trays ready…

  • Cursor disappears when using vlc?

    My cursor disappears intermittently. usually when I'm using VLC, the media player. Eventually it comes back. Anyone have an idea?

    My cursor disappears intermittently. usually when I'm using VLC, the media player. Eventually it comes back. Anyone have an idea?

  • Cursor disappears when using spot removal tool in Develope module

    I'm not sure what else to say about this other than, the cursor is present everywhere in the develope mod, except when I move it over the picture. It disappears right at the edge of it.  It still shows when you click to remove a spot, but you cant tell where it is before you click, rendering it useless.  The only thing I've dont recently is try to update Adobe Reader 9.2.0, and it says it can't install correctly because some plug-ins have been disabled, and I haven't been able to figure out what the deal is with that either.  I don't know if that has anything to do with it or not.  Also, I'm running an older iMac 24" 2.16 Core 2 Duo Ver. 10.4.11 with 4 MB memory.
    Thanks,
    Jeff

    Actually, I just figured it out.  The Size slider for the spot removal tool was at zero, which caused it not to show up.  Don't remember ever setting it that low, but hey, whatever works right?  Thanks for your response

  • Cursor leaves when using the spot removal tool

    the cursor leaves when using the spot removal tool if i drag it to the right. how do i find it again?

    Below the image, to the left is the <Tool Overlay> feature. Click on the double-triangle and select <Always>. If you have it set to <Auto> it disappears when you leave the image area.
    See screen shot:
    If you don't see the <Tool Overlay> press letter T on your keyboard to make the toolbar visible.

  • Pasted image into gmail disappears when using Safari

    Pasted image into gmail disappears when using Safari
    I recently upgraded to Mavericks (after having a lot of seemingly unrelated trouble with my Macbook Pro (early 2011))
    Since then, when I create a new message in gmail, and paste in a screen shot (captured with command-control-shift-4), the image shows up nicely.  But after I hit send, the image disappears.  It doesn't show up to the recipient, and when I look at my sent mail, it doesn't show up there either.  There's nothing, no icon showing where the image should be, just empty space in the message.  This seems to happen in Safari, but seems to works fine when creating the message in Chrome.  (please, restrain yourself from telling me "Duh.  Use Chrome." I know it's tempting, but my computer has some issues and Chrome doesn't always work.)  If I create the same sort of message in Chrome, and then go to Safari gmail, I can see the image just fine.  So it appears to be something about keeping the image attached to the content of the message while sending (vs. a viewing problem).
    I know when Mavericks was installed, I had to install something in Safari for Adobe docs to show up again.  Is there something I need to install so that images will stay attached to the content of gmail messages again?
    Thanks

    After you click Download (the attachment) from your Safari menu bar click Window / Downloads.
    Right or control click the file in the Downloads window then click: Show in Finder
    I'm not sure if you can designate another folder for downloading web based attachments to, however, instead of accessing your Gmail
    account using Safari, you can set up the Gmail account from the Mail app on your hard drive. Mail preferences allow you to choose the
    folder you want to use for downloaded files.
    To add an account:
    Choose File > Add Account or click the Add button in the Accounts pane of Mail preferences.
    Enter information about the user.Mail searches for the information it needs to finish setting up your account. If it can’t find the information, continue to the next step.
    Enter information about the incoming and outgoing mail servers, review the account summary, and then click Create.For information about options, click the Help button (looks like a question mark).If you don’t want the account to be active immediately, deselect the “Take account online” checkbox. You can take the account online later.
    If you aren’t sure about the information to enter, contact your email service provider before you begin. When you talk with your provider, you can use the Mail settings “cheat sheet” available using the link below to record settings you might need to set up an account. If you’re switching from another application to Mail, use the cheat sheet to record information for each account you want to switch.

  • Type cursor disappearing when editting code

    Hello all,
    i am encountering a problem where the typing cursor disappears when im editting my code. This really is ennoying and bothers the heck out of me.
    Especially when im navigating trough the code using the arrow keys - i simply can't see where i'm at in the code.
    Right now i am very disapointed because it has taken me months pondering, whether or not to sign up for Creative Cloud (Student membership).
    Now that i finally singed for a year's commitment, i see the code editor is virtually unusable because of the cursor-in-hiding....
    Hopefully this issue will be fixed sooner than later or i will have to cancel my subscription and deny Adobe from charging my credit card for the monthly fee :-(
    Has anyone else been undergoing the same problem, and maybe fixed it?
    Gr.
    Niels

    That is a known issue to Adobe. Apparently, it's a defect caused by the new code highlighting behavior. You can submit an official bug report here: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

  • Cursor disappears when Rt-justify numeric data items

    Folks,
    Why does my cursor disappear when Rt-justify numeric data items ?
    It does appear again when I actually start typing a dollar amount. Note that my item is a Number value in a database block and my format mask is $9,999,999.99 .
    Thank you,
    Bob

    Sorry, I copied in the incorrect link. Try this post: Field text Disappears And I found the other bugs I was thinking of: 379621 and 398900.

  • Pages disappear when using xoffset

    Can anyone tell me why my pages disappear when using "crop pages xoffset" in Acrobat Pro XI?  It works fine in Acrobat Pro 9.

    The system has 4GB of memory.  The processor is Intel Core i5 - 2400.
    As per your suggestion, I updated the driver for the integrated graphics
    card (Intel Graphics HD 2000).  The new driver is dated January 2014.  The
    old driver was dated June 2011.
    I tried to replicate the blank pages situation, and none went blank.   Will
    continue to test over the next week or so, but this looks very promising.
    Many, many thanks, Pat!

  • My keypad keeps disappearing when using google -- but only in the horizontal position.  In vertical, it works fine.  I have powered off and on, checked that Safari Instant is on, and cleared Safari cache.  Any help will be appreciated.

    My keypad keeps disappearing when using google -- but only in the horizontal position.   Vertically, it works fine.  I have powered off and then back on.  I have checked that Safari instant is on, and I have cleared Safari cache.  Nothing has worked so far.

    Okay -- it fixed itself.  Without any intervention, after all else had failed, and I was willing to live evermore with vertical searches.  If only everything else in my house mysteriously recovered from the broken state.
    Have no idea what was/is going on with the disappearing keypad.

  • All navigational subheadings near top of screen in previous version of ff disappeared when installed ff4. they included Wikipidia, news(with sub-options LA times, NY times,BBC etc), YouTube, mail & others. how do i recover previous version?

    all navigational subheadings near top of screen in previous version of ff disappeared when installed ff4. they included wikipedia, news(with sub-options LA times, NY times, BBC etc),YouTube, mail & others. how do i recover previous version?

    You are welcome. I'm glad you got it back up.
    (1) You say you did the symbolic link. I will assume this is set correctly; it's very important that it is.
    (2) I don't know what you mean by "Been feeding the [email protected] for several weeks now, 700 emails each day at least." After the initial training period, SpamAssassin doesn't learn from mail it has already processed correctly. At this point, you only need to teach SpamAssassin when it is wrong. [email protected] should only be getting spam that is being passed as clean. Likewise, [email protected] should only be getting legitimate mail that is being flagged as junk. You are redirecting mail to both [email protected] and [email protected] ... right? SpamAssassin needs both.
    (3) Next, as I said before, you need to implement those "Frontline spam defense for Mac OS X Server." Once you have that done and issue "postfix reload" you can look at your SMTP log in Server Admin and watch as Postfix blocks one piece of junk mail after another. It's kind of cool.
    (4) Add some SARE rules:
    Visit http://www.rulesemporium.com/rules.htm and download the following rules:
    70sareadult.cf
    70saregenlsubj0.cf
    70sareheader0.cf
    70sarehtml0.cf
    70sareobfu0.cf
    70sareoem.cf
    70sarespoof.cf
    70sarestocks.cf
    70sareunsub.cf
    72sare_redirectpost
    Visit http://www.rulesemporium.com/other-rules.htm and download the following rules:
    backhair.cf
    bogus-virus-warnings.cf
    chickenpox.cf
    weeds.cf
    Copy these rules to /etc/mail/spamassassin/
    Then stop and restart mail services.
    There are other things you can do, and you'll find differing opinions about such things. In general, I think implementing the "Frontline spam defense for Mac OS X Server" and adding the SARE rules will help a lot. Good luck!

  • How to solve the error message "Could not activate cellular data network: PDP authentication failure"when using 3g or gPRS on safari with an iphone 4 and latest software updates

    Please can someone help me to solve the error message "Could not activate cellular data network: PDP authentication failure"when using 3G or GPRS on safari with an iphone 4GS and latest software updates. I have tried resetting the network and phone settings. I have restored the factory settings on itunes and still the problem persists.

    All iPhones sold in Japan are sold carrier locked and cannot be officially unlocked by the carrier. If you unlocked it, it was by unauthorized means (hacked), and support cannot be given to you in this forum.
    Hacked iPhones are subject to countermeasures by Apple, particularly when updating the firmware. It is likely permanently re-locked or permanently disabled.
    Message was edited by: modular747

  • HT4589 When using compressor voice is not sync with video. What causes this and how to fix it, please?

    When using compressor voice is not sync with video. What causes this and how to fix it, please?

    Although you say you have let the battery drain, was it for long enough? Since nothing else that you've tried so far has worked, I suggest that you leave the iPod unplugged for at least four days, preferably a week. That way, if something is stopping the iPod from turning the screen on, then whatever it is will drain the battrey. However, since the screen isn't on, that may take longer than if the screen was on.
    Then, after that time, plug the iPod into a power source and leave it alone for at least thirty minutes. Only after thirty minutes will it show any signs of life, but you should leave it until it is fully charged before trying to use it.
    If you get to this stage, the fact that the battery has drained will cause the iPod to reset when it springs back to life.
    Let us know how you get on.

  • When using my ipod touch to facetime with my ipad, why does the sound on the ipad echoes/repeats?

    when using my ipod touch to facetime with my ipad, why does the sound on the ipad echoes/repeats?

    Bunyip6 wrote:
    ...  so I am assuming it should not need to be reset/
    It will not hurt to try a Reset... this is one of the First steps in Troubleshooting...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • Cursor disappears when a video using Flash is in Safari

    Hello,
    My cursor disappears whenever I'm on a web page (using Safari) that uses Flash for video. It is 100% repeatable on any Flash/video website. On my other machine (an iMac running Snow Leopard) this does not happen.
    If you would like to see what I'm talking about, as an example, go here:
    http://vimeo.com/
    Let the page load so that the "introductory" video can play. While it's playing, move your cursor anywhere on top of the video that's playing and watch it disappear. It's hard to find it again.
    Any thoughts? Thanks.
    (I'm using a MacBook Pro. Operating system is 10.7.1 Lion. All software updates are complete. The battery is charged, the computer is turned on, and it is plugged into electricity. I did a search of this forum and found one other question regarding this same topic, but nobody had answered it.)

    The behaviour I get is that if the cursor is left on top of the video, it disappears after a second or two. As soon as I move the mouse or trackpad, it reappears.  Which is exactly what I would want to happen.  Perhaps when you are "waking up" the cursor you are doing so with a large random movement of the trackpad? It only takes the slightest movement to make it reappear more or less where you left it.
    There is, of course, always the option of parking the cursor somewhere else on the screen where you will not lose it. 

Maybe you are looking for