Cursor Frozen During Powering Up and No Sound
I have a T-61 purchased in late 2008 and have had two annoying problems since the beginning. The first is my cursor freezes/locks when I power up the computer. I have to power off by holding down the power button, then turning it back on and trying again. Most times it will work the second time, but I've had it lock up to five times before it would work. This happens 25-30% of the times I power up.
The second problem is frequently I will have no sound when I power up the computer, no Windows theme as it turns on, and then when I try to use Windows Media Player, I get a window with this message:
"Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly."
To correct it, I have to turn off the computer, power up again, and sometimes the sound will be there, other times it will take 4 or 5 times before it is working.
I've called the Lenovo tech a few times, but they could not help. I've also looked for driver updates, etc, and could find nothing.
Anyone have any suggestions other than putting in a warranty claim for a new hard drive?
Thanks.
Skipper6
you can try to run a hdd diagnostic under bios to see whether there is any issue with the hdd.
also have you tried to reinstall the os before? did this also occurred when you did reinstall everything?
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft
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