Cursor macbook pro retina

Hello, i am the owner of a Macbook Pro Retina Yosemite (late 2014) with 8 gb of ram.
I have a problem: after a period of inactivity of the cursor about 10-15 seconds, if you drag your finger on the trackpad, the cursor DOES NOT makes his "natural" movement but is positioned at the end of the movement itself.
The problem DOES NOT occur while i am using an USB key or an external mouse connected to the computer.
I went to the apple store (genius bar) and they have found this problem, saying that is a desired and sought thing by Apple, is a "characteristic" of the Macbook Pro Retina; according to me, it sounds very weird...
This is a video of a guy that has the same problem:
https://www.youtube.com/watch?v=dWAjx3OrQ6w
What do you think about that?
What do you think can this be?
Thanks very much

Hi ..
I've never heard of this particular characteristic on a MacBook Pro before.
First, check all your settings System Preferences > Trackpad
All tabs: Point & Click / Scroll & Zoom / More Gestures
If nothing there helps, reset the PRAM > OS X Yosemite: Reset your computer’s PRAM

Similar Messages

Bizarre cursor and trackpad on MacBook Pro Retina

On my new MacBook Pro Retina the cursor has started jumping all over the place without my doing anything, and the trackpad responds erratically, if at all. I've done all the easy stuff - this occurred suddenly. Others? Fixes?

For hardware related issues reset PRAM and SMC
Reset PRAM. http://support.apple.com/kb/PH4405
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Best.

Brand new 15" MacBook Pro Retina - unplugged from Thunderbolt Display and Keyboards today find keyboard alpha-numerics not working; except the function keys, delete key, tab key, command/ctrl/shift/alt/fn and arrow keys; and 7/8/9/u/o/j/l nudge cursor

Brand new 15" MacBook Pro Retina - unplugged from Thunderbolt Display and Keyboards today find keyboard alpha-numerics not working; except the function keys, delete key, tab key, command/ctrl/shift/alt/fn and arrow keys; and 7/8/9/u/o/j/l produce cursor nudges.

It's a new machine - and the Thunderbolt Display is meant to work with it. You need to just make an appointment at your local Apple Store and have them fix whatever is wrong.
If you like, you could always try a SMC reset and a PRAM/NVRAM reset to see if either of those will get your keyboard back in working order...
Clinton

MST Support for MacBook Pro Retina Late 2013 - DisplayPort 1.2 - Will it ever happen? (with sources)

So back in October, I purchased a brand new Macbook Pro Retina (MBPr), fully loaded with top of the line specs. I was soooo excited to have Thunderbolt 2 tech which Intel AND Apple describes as having DisplayPort 1.2a compatibility - which up to this point is unfortunately NOT the case. The point of the information/questions and requests in this article is to engage a conversation about the issues of not having MST support after Apple falsely mislead their consumers to think otherwise - especially when it is clear the MBPr is capable. Please read on...
Apple advertises that the Thunderbolt 2 ports on BOTH the MBPr and the new Mac Pro (NMP) will have 4K Display support with the famed 20gb/sec Ports (DisplayPort 1.2 only requires a little above 17gb/sec). Now that the 10.9.1 update has been released, we have failed to see MST or Multi-Stream Transport enabled on the MBPr Late 2013. Now, as for the New Mac Pro- it DOES have MST enabled in 10.9.1 with the AMD GPUs. For all of you out there that's questioning what this means, short answer is basically the Mac Pro will be able to power a 4K Monitor at 60Hz through the Thunderbolt 2 Port but the New MBPr is stuck with only HDMI 1.4 support which tops out at 4K 30Hz. 30Hz is unacceptable for anything but movies or a photo slideshow. At 30Hz the cursor will jump across the screen, eliminating any of the benefits of 4K.
BUT it gets worse...
Apple can be seen advertising that the new MBPr 15" model can power a 4K monitor THROUGH the Thunderbolt 2 Port here: http://www.apple.com/thunderbolt - This article quotes the following:
"Now with Thunderbolt 2 built into the new Mac Pro and MacBook Pro with Retina display, you can connect the latest 4K desktop displays and get double the bandwidth for your peripherals. And the two generations of Thunderbolt technology are compatible with each other."
Does this not let the consumer assume that the newest MBPr will be able to drive a 4K display through the Thunderbolt 2 Port? I would say yes it does, but at the time I wrote this, the TB2 Ports can't power a 4K display because, as previously stated, MST is disabled in Mavericks for the 15" MBPr Late 2013.
NOW, later on Apple posted the following article on 4K support here: http://support.apple.com/kb/HT6008
4K support on the MacBook Pro (Retina, Late 2013)
MacBook Pro supports 4K displays and Ultra HD TVs at the following resolutions and refresh rates with the built-in HDMI port:
3840 x 2160 at 30 Hz refresh rate
4096 x 2160 at 24 Hz refresh rate (mirroring is not supported at this resolution)
In the article above the New Mac Pro is listed as having support for a 4K Display with the Thunderbolt 2 Port (or MST DisplayPort 1.2a Technology) at 60Hz with no problem. This leads myself and many others to believe that MST will NEVER be enabled on the newest MacBook Pro Retina with Nvidia GPUs. Yes, 4K IS supported but ONLY through the HDMI 1.4 port, which has the limitation of only 30hz. This two-faced advertising is extremely upsetting to a LOT of people, including myself.
Interestingly enough, THIS IS NOT a hardware issue. If one ventures into Windows 8.1 via Bootcamp and connects a 4K Display via the Thunderbolt 2 (or through DP1.2) Port, the Display registers at 60Hz, thus proving that the Thundberbolt 2 Hub Controller is completely capable of MST DisplayPort functionality. Clearly this a driver issue with Apple, Nvidia or Intel or any combination. What Apple has done here is forcing any professional that desires stable and clear 4K technology through their MacBook Pro Retina to do so only using Windows 8.1 on their own machines! Definitely an oxymoron if you ask me...
Later on when the Mac Pro was ready for ordering, Apple placed the Sharp PN-K321 as a compatible option for a 4K Display. On the Store page featuring the (over three thousand dollar) Sharp 4K display, located here http://store.apple.com/us/product/HD971LL/A/sharp-32-pn-k321-4k-ultra-hd-led-mon itor?fnode=53 Apple states the following:
"Note that 4K DisplayPort operation is only compatible with the new Mac Pro (Late 2013)."
All of that being said, and I'm terribly sorry for my wordy ranting...
This brings me to a final two requests to ANYONE reading this post:
a) Has anyone working with the new 10.9.2 Beta Update seen evidence that DisplayPort 1.2 capabilities will be enabled for the new MacBook Pro Retina (Nvidia 750M) with the promised "Graphics Driver Updates" within the next Mavericks update?
and
b) To others that purchased or were/are thinking of purchasing a new MacBook Pro Retina with TB2 Ports: If you are just as upset as me about this crushing blow to consumers that just purchased a $3,000 laptop that were promised something that wasn't delivered - I urge you please, write to Apple and let them know they are making a mistake. You can do this though the support page or through http://www.apple.com/feedback
Thank you for your precious time, and if anyone has anything to contribute to this issue, please jump in....

GOOD NEWS!
The Mavericks 10.9.3 update adds official support for Thunderbolt 2, 4K!
I'm not sure if you will be able to daisy chain anything to the 4K display. I've read that the design of Thunderbolt 2 includes support for DisplayPort 1.2 multi-stream (MST), which allows this type of daisy chaining with 4K, but we don't know if Apple has this supported on it's machines. Apparently it's been buggy in development because the graphics driver needs to work correctly with the Thunderbolt 2 host controller. I'm sure they will work it out if they haven't already.
The above is all via found information on this topic, but you can follow some more discussion here:
http://forums.macrumors.com/showthread.php?t=1713876
One more note on Thunderbolt worth sharing: always keep your fastest peripherals closer to the computer in the chain. If you have a TB1 device directly connected to the computer, anything further down the chain will be limited to TB1 speed/capability regardless of it's native speed. Always connect TB2 devices first, and save anything TB1 for the end of the chain.

Is my Apple MacBook Pro Retina a Lemon?

Brand new(7 days old) MacBook Pro Retina 2.4GHz 16GB SSD 15" with latest OS updates. I treat this MacBook like it is my newborn child. I am extremely careful with the hardware AND software configuration, almost to the extent that it's a compulsion. I have used multiple computers with Windows, Linux and Mac operating systems. I take extra time to find out the best way to treat computers as to avoid troubles like these, so I feel especially upset about losing two hours of work on my clients project. Luckily everything is backed up on GitHub and Dropbox.
I used a great tutorial from mactuts on setting up a new mac the way that developers do, and I have set up Windows and Linux just fine. I doubt there is a system or program configuration issue on my part. I was running a few programs that are not processor or RAM intensive.
- Sublime Text 2
- Google Chrome
- CodeKit (Sass compiler)
- iTerm2 (terminal)
- Dropbox (was not syncing)
- Moom (window arranging utility)
- Alfred (app and file finder utility)
There were absolutely no peripherals connected to the MacBook, no mice, USB devices, or even headphones. Only apps running.
I was typing code into Sublime Text 2 and I saved the file, watched the browser for live changes on the web site I was working on (thanks to CodeKit) and the page refreshed fine, when I moved the cursor via the touchpad back to Sublime Text 2 from the Google Chrome window, I was greeting with a 100% frozen MacBook Pro. The entire GUI was stuck, no keys would function at all, and I didn't know what to do. I searched for answers, couldn't find anything, and I held down the power button until the MacBook turned off. The computer was not hot at all during this time.
I restarted the computer after some more searching and found instructions on verifyng the disk. All is fine according to the system Disk Utilities. I just got done with a 1 hour and 6 minute Apple Hardware test with the extended testing option checked. No errors were found. The aluminum north of the function keys got SUPER hot.
The MacBook has done something similar twice before but I shrugged it off. I was doing similar tasks as may have triggered the recent problem, but the freeze only lasted seconds instead of forever. How could a 2600 dollar computer freeze during text editing and web browsing? Have I been sold a lemon? Is this a common problem? Can this problem be corrected? Can the cause of this problem be eliminated?
I have another laptop that is over 4 years old (Toshiba Sattelite) running Ubuntu 12.04 LTS. It has never had a problem running simple text editors, code watchers/compilers(Sass/Compass/Guard), or browsers, even all at the same time. From the reputation that Apple has, I was expecting more. I figured the computer might have a few hiccups if rendering a huge video file, or running 3 external monitors with Photoshop and Illustrator open and working, but definitely not with the programs I had open.
I switched to Apple to learn iOS and OSX development, to make awesome apps. I am 90% sold on taking this back to Apple and getting a full refund, never to go back. I hope someone can help change my mind and fix my computer.
Thank you so much.
Chad

chadshores wrote:
I have another laptop that is over 4 years old (Toshiba Sattelite) running Ubuntu 12.04 LTS. It has never had a problem running simple text editors, code watchers/compilers(Sass/Compass/Guard), or browsers, even all at the same time. From the reputation that Apple has, I was expecting more. I figured the computer might have a few hiccups if rendering a huge video file, or running 3 external monitors with Photoshop and Illustrator open and working, but definitely not with the programs I had open.
I switched to Apple to learn iOS and OSX development, to make awesome apps. I am 90% sold on taking this back to Apple and getting a full refund, never to go back. I hope someone can help change my mind and fix my computer.
Ah! A Linux user. That explains things. I wondered why you were installing a bunch of stuff I had never heard of on a week-old computer.
The bottom line is that OS X is not Linux. It may look like it sometimes, it shares a few libraries and some command-line tools, but it is completely different. Your old Linux habits will only cause you trouble.
The big question is what 3rd party software have you installed? You listed a few, but there have got to be others. It is a sad fact that OS X has zero credibility among most most corporate and open-source software developers. There is a vast amount of software that hasn't been updated in almost 10 years. How far would you get installing the latest and greatest Linux tools on a Linux box circa 2007?
As a new Mac user, you are unfamiliar with what software is good and what isn't. Some of the software you listed above is fine, but why install it if the operating system already comes with equivalent functionality? There is nothing wrong with doing that if the Apple software doesn't do what you need. But just doing it out of habit or because it is some open source project is likely to have poor results. For example, OS X version 10.8.4 was recently released. Well-written software from 2006 will run fine. Poorly written software from last week will crash, cause slowdowns, and all kinds of other problems.
If you don't have a good reason for using Chrome instead of Safari or iTerm instead of Terminal, then you are likely going to be at the mercy of 3rd party developers who have more control over your system than you do. Make yourself at home and learn your way around before you invite a bunch of rowdy kids over for a party. Later on, you can throw some parties and have fun, but you will be the one in charge. Right now, they are probably running wild in your basement reconfiguring your plumbing.
This is so common that I wrote a little diagnostic program to help show what might be causing these problems. Download EtreCheck from http://www.etresoft.com/etrecheck, run it, and paste the results here.
Disclaimer: Although EtreCheck is free, there are other links on my site that could give me some form of compensation, financial or otherwise.

Macbook Pro Retina 15" is lagging when it shouldn't be

Problem description:
Macbook Pro 15” Retina is lagging really badly, when it really shouldn’t be. Running Safari, Mail, Calendar, Messages, iTunes, Spotify, uTorrent, and a League of Legends installer. With the 2.0 i7 Quad Core and the 8 GB of RAM, I don’t see why this is happening.
EtreCheck version: 2.1.8 (121)
Report generated March 22, 2015 at 1:11:15 PM PDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (Retina, 15-inch, Late 2013) (Technical Specifications)
    MacBook Pro - model: MacBookPro11,2
    1 2 GHz Intel Core i7 CPU: 4-core
    8 GB RAM Not upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 5
Video Information: ℹ️
    Intel Iris Pro
        Color LCD spdisplays_2880x1800Retina
        HP w2007 1280 x 800 @ 60 Hz
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 15:33:12
Disk Information: ℹ️
    APPLE SSD SM0256F disk0 : (251 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 50.77 GB (25.13 GB free)
        Macintosh HD (disk1) / : 199.00 GB (138.13 GB free)
            Core Storage: disk0s2 199.37 GB Online
USB Information: ℹ️
    Apple Internal Memory Card Reader
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Anywhere
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.bittorrent.uTorrent.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
    None
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    JavaAppletPlugin: Version: Java 8 Update 40 Check version
    Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        29%    WindowServer
        17%    LoLPatcherUxHelper
        17%    uTorrent
        14%    LoLPatcherUx
        12%    LoLPatcher
Top Processes by Memory: ℹ️
    155 MB    Safari
    146 MB    WindowServer
    120 MB    Spotify Helper
    103 MB    Calendar
    103 MB    uTorrent
Virtual Memory Information: ℹ️
    352 MB    Free RAM
    3.59 GB    Active RAM
    2.71 GB    Inactive RAM
    1.32 GB    Wired RAM
    6.01 GB    Page-ins
    386 MB    Page-outs
Diagnostics Information: ℹ️
    Mar 22, 2015, 12:51:40 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-22-125140_[ redacted].crash
    Mar 22, 2015, 01:22:46 AM    /Library/Logs/DiagnosticReports/Adobe Photoshop CS6_2015-03-22-012246_[redacted].cpu_resource.diag [Click for details]
    Mar 21, 2015, 09:37:46 PM    Self test - passed
    Mar 21, 2015, 05:15:10 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-21-171510_[ redacted].cpu_resource.diag [Click for details]
    Mar 21, 2015, 01:07:32 AM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-03-21-010732_ [redacted].crash
    Mar 20, 2015, 05:04:43 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/System Preferences_2015-03-20-170443_[redacted].crash
    Mar 20, 2015, 05:01:23 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/System Preferences_2015-03-20-170123_[redacted].crash
    Mar 20, 2015, 04:46:30 PM    /Library/Logs/DiagnosticReports/mbpluginhost_2015-03-20-164630_[redacted].crash
Please help!

You're getting the usual experience of posting "etrecheck" stuff on this site.
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Macbook Pro Retina unable to boot windows 7 from USB

I have an unusual problem
i cannot install windows 7 on my macbook pro retina. Thats not the weird part. This is what happens.
- I use bootcamp.
- I make bootable USB.
- Download drivers.
- Install windows 7
- Select partition size as 50 or 60 or 70 GB
- mac restarts, then a black screen appears, a cursor on top left appears just for a second and then dissappears and i am left with a black screen with nothing on it. (No text or cursors)
I have tried installing 32 bit, 64 bit windows 7.
Weird thing is i had encountered this problem before and did a bit of searching n found out that you cannot upgrade to 64bit from 32bit. But thats not the issue here. A fix given to that problem worked for me as well. Make a bootable usb with 32bit windows and manually remove all non-hidden files on it and replace with non-hidden files of a 64bit win7. It worked for me then. Win7 installed. But recently i got battlefield 3 and needed additional space to install so i had to remove win7 and repartition. Now no solution is working. Not even the replacing 32bit files with 64bit files.
I really wanna game!! Please help!!

SOLVED:
64bit still acts cocky.
But i tried that work around with another USB and it worked. Just Like that
Cocky Mac.
Create USB with 32bit OS, replace non-hidden files with non-hidden files of 64bit OS of windows 7.

Macbook Pro Retina 2014 HDMI problems

Hi,
I'm new to the Mac world, so please forgive me if I'm overlooking the obvious. I'm trying to connect my new 2014 Macbook Pro Retina to my VGA monitor via a HDMI adaptor. I've used this adaptor without problems on my Lenovo laptop running Ubuntu. However, when I connect it to the Mac, the Macbook display flashes, sometimes I see the display preferences and it correctly identifies the monitor, an old Acer wide-screen, flash up and it flicks between various resolutions and preference options; other times it just flashes and then goes blank (the only way I know to get back from the blank screen is to turn it off and on again). Other times it just flashes and then does nothing, certainly in display preferences I don't see the other monitor and the other monitor is blank.
I know the cable and monitor work, I can understand their being a resolution problem, the monitor is way less capable than the retina screen. So, is there any way to tell the Mac to use extended mode instead of mirror mode from the start?
Can I basically set-up the monitor and then plug it in, so it doesn't have to try and auto detect everything and have a heart attack?
Also, it seems like all the failed attempts have stopped the Mac even trying to figure out what to do. I have deleted the plist files, which I assume are the configuration files so it will try and figure out what to do again, but it just seems to have now succumbed to the fact it doesn't want to work with it.
Any suggestions, very much appreciated.
Thanks,
Paul

Thanks for the suggestion, unfortunately the monitor is not available to be selected under Display > Colour. When I have the display properties open, it does flash up a new window with the correct monitor and various resolution settings, but it is not possible to select one or do anything as the display keeps flashing and the cursor keeps jumping to the top left of the screen, then everything goes blank.
The HDMI to VGA adaptor that I use is a CAMAC (not the best in the world I'm sure but has worked solidly with my Lenovo laptop and Unbuntu).
The monitor I'm trying to connect to is a Acer AL1916W (again not a great monitor but has worked flawlessly with every over computer connected to it including the Lenovo with the HDMI adaptor).
The Mac is defiantly recognising the monitor, it just can't seem to decide what to do with it, flashing up display property windows and swapping between settings before giving up and everything goes blank.
Any other suggestions very much appreciated.

Cleaning heat sink on Macbook Pro Retina after liquid spill... HELP!

Hello all...
My wonderful boyfriend spilled about 3-4 tablespoons of orange juice on my Macbook Pro Retina (15in) on Thursday. Right over the left speaker and onto the ESC, ~, brightness up and down, 1, 2, 3, TAB, Q, W, Caps Lock, and A key. It also dripped down and got into the vent. I immediately (like within 1 second) grabbed it and turned it upside down, and wiped it up while holding it upside down. I then turned it off and held it upside down for some time, and let it sit open and off after that. I turned it back on the next day and had no apparent issues. (However today some of the keys have been "crunchy", so I think I better clean them...)
I couldn't get it to the Apple store until yesterday because of Hurricane Sandy and not having power or anything. I had the genius check it out. He could only take off the back without having to charge me anything and he said that none of the liquid sensors were tripped in the back of the computer but that there was some dried up orange juice in the heat sink (but apparently not really anywhere else which he said makes me the luckiest person in the world). He took a photo on his phone and showed me... just some residue and orange juice that looked "dried up" in like 5 or 6 of the vents. He said that I could try to clean it myslf with alchohol wipes and a toothpick at my own risk. But I am very nervous as I am not exactly tech savvy... I watched videos on how to take the back off, but the part about disconnecting the battery and all gets me nervous. My question is, do I have to disconnect the battery to just gently clean up the heat sink with a little toothpick and alchohol wipes? Do I have to ground myself? What do I do?
Also, how necessary do you think it is to even clean it up? Could the heat sink need to be replaced in the future from this? Is it really a big deal? I'm looking for honest answers, since I felt like the genuis guy had too much liabality to say anything to me about anything.
Unrelated, what are the chances that liquid got through the keyboard to anything more sensitive to liquid? The genius couldnt really give me an answer. I have noticed just as I am typing now that sometimes it seems that the cursor of where I am typing will just jump back to the end of the previous line when I hit the Caps Lock key... it's very strange and I'm getting agita just thinking about it. Could that be a problem with just my keys getting stuck somewhere or a bigger problem with hardware being damaged... help and THANK YOU!

When i start any game the CPU goes up to 90° in 2 minutes and the computer shutdown after at least 5 min.
I found a solution. after a lot of research i checked that my fans are working on the minimum means at 2000 rpm even when the games are on. so i install it a software called smcFancontrol that u can control ur fan speed and i make it up to 4000 pm (you can do it with iStat menu too) and i tested my computer. I Have been playing on my macbook pro since this morning and there is no problem of overheat or shutdown.
Is it normal that we need to change the fan configuration or control to play a game that was working fine before.?
for cooling my machine i have a mStand Rain design http://www.raindesigninc.com/pic_high%20res/mstand_macbookpro_keyboard_perspecti ve_unibody.jpg

Macbook pro retina external monitor mouse skipping, lag problem

When I plug my macbook pro retina (Lion) into a 24" monitor through the DVI adaptor, the cursor jumps erratically every ~10 seconds when being moved. Feels like a lag and is worse with more programs running. Does not depend on mouse or mouse surface. Trackpad does it too. Any ideas? Thanks in advance.

Hi AO1 James,
If I understand correctly, the external monitor was blurry from the moment you plugged it into your MacBook Pro with Retina display. I would first check the resolution settings for the monitor with the "How do I select additional resolutions on my display?" section of the following article:
Apple computers: Troubleshooting issues with video on internal or external displays
If it remains blurry after selecting your monitors optimal resolution, I would use the steps under the "Reset the system" section of the article to help troubleshoot the issue.
Thank you for using Apple Support Communities.
All the best,
Sterling

Macbook pro Retina Photoshop ONLY graphic artifacts

I have a macbook pro Retina Mid 2012 for work. And every time I use photoshop, and move the cursor around I see very annoying graphical artifacts on the left and top of the screen. This looks like a driver issue one might expect on a PC. I can't take a screen shot of it, since it goes away when I try to do that.. of course. but attached below is a mockup of what it basically looks like. (I cannot upgrade to maverick due to not workig with software we need at the office)
This ONLY happens in Photoshop. and has been happeneing ever since the laptop was first purchased. Has anyone else seen something like this? Is there a driver update to fix it? etc...

There are so many apps that use the NVIDIA GPU... download gfxCardStatus and install it so that you can get a handle on apps that use the GPU processor (Chrome, any Creative Suite app, etc.).
If the problem only occurs when using the discrete GPU in PS then it's either a hardware fault or a PS fault - you'll know if other apps that use the NVIDIA chip display the same anomalies.
Clinton

My macbook pro retina just crashed

my macbook pro retina just crashed and i had to use safe boot to report this, please i want to know what the message that came with it meant, and if something is wrong inside ..
Anonymous UUID:       4EBB583B-4640-14A1-3D94-B292D0C34D7B
Fri Jan 24 13:38:48 2014
panic(cpu 0 caller 0xffffff8004cdc19e): Kernel trap at 0xffffff7f868e7fff, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000000714d000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000003, RCX: 0xffffff8018361580, RDX: 0xffffff80f51db994
RSP: 0xffffff80f51db948, RBP: 0xffffff80f51db970, RSI: 0x0000000000000000, RDI: 0xffffff8018294900
R8: 0x0000000000000004, R9: 0x0000000000000000, R10: 0xffffff80f51db5f0, R11: 0xffffffffffffffff
R12: 0xffffff80181c1000, R13: 0x0000000000000001, R14: 0x0000000000000000, R15: 0xffffff8018294900
RFL: 0x0000000000010202, RIP: 0xffffff7f868e7fff, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80f51db5d0 : 0xffffff8004c22f69
0xffffff80f51db650 : 0xffffff8004cdc19e
0xffffff80f51db820 : 0xffffff8004cf3606
0xffffff80f51db840 : 0xffffff7f868e7fff
0xffffff80f51db970 : 0xffffff7f868bd6f7
0xffffff80f51db9c0 : 0xffffff7f868d3504
0xffffff80f51dba00 : 0xffffff7f868b98f3
0xffffff80f51dba60 : 0xffffff7f868d2773
0xffffff80f51dba80 : 0xffffff7f86173adc
0xffffff80f51dbab0 : 0xffffff7f868b90e3
0xffffff80f51dbae0 : 0xffffff7f86173a20
0xffffff80f51dbb10 : 0xffffff7f868aebe9
0xffffff80f51dbb50 : 0xffffff7f868af8ce
0xffffff80f51dbb90 : 0xffffff7f868aa87e
0xffffff80f51dbcf0 : 0xffffff7f868aa5e9
0xffffff80f51dbd10 : 0xffffff80050ae4b3
0xffffff80f51dbd70 : 0xffffff7f868aa5aa
0xffffff80f51dbd90 : 0xffffff7f86171bcb
0xffffff80f51dbdc0 : 0xffffff7f868ac29b
0xffffff80f51dbee0 : 0xffffff7f868abf12
0xffffff80f51dbf50 : 0xffffff80050ac9ae
0xffffff80f51dbf90 : 0xffffff7f868ac02c
0xffffff80f51dbfb0 : 0xffffff8004cd6aa7
      Kernel Extensions in backtrace:
         com.apple.iokit.IOAudioFamily(1.9.4f11)[5077FB4F-0903-3D79-8280-5B2341E93BF3]@0 xffffff7f8616e000->0xffffff7f8619cfff
            dependency: com.apple.kext.OSvKernDSPLib(1.14)[744516ED-C05D-340F-9867-F5E89B2E8BE5]@0xffff ff7f8615d000
         com.apple.driver.AppleHDA(2.5.3f1)[775CEA81-5417-3022-B435-5FCC9DE71BE4]@0xffff ff7f868a3000->0xffffff7f86931fff
            dependency: com.apple.driver.AppleHDAController(2.5.3fc1)[D247C45C-1B46-3C80-97BD-509C22475 D8C]@0xffffff7f86787000
            dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f85b8f000
            dependency: com.apple.iokit.IOAudioFamily(1.9.4fc11)[5077FB4F-0903-3D79-8280-5B2341E93BF3]@ 0xffffff7f8616e000
            dependency: com.apple.iokit.IOHDAFamily(2.5.3fc1)[C584694D-26C7-3314-AFE8-BF8EE5B16776]@0xf fffff7f86750000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f85b4c000
            dependency: com.apple.driver.DspFuncLib(2.5.3fc1)[94D57453-CC6B-342C-BE82-00600D38E5DE]@0xf fffff7f867d0000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x0000000004a00000
Kernel text base: 0xffffff8004c00000
System model name: MacBookPro10,2 (Mac-AFD8A9D944EA4843)
System uptime in nanoseconds: 4615562375
last loaded kext at 4457784425: com.apple.filesystems.autofs          3.0 (addr 0xffffff7f86152000, size 45056)
loaded kexts:
com.apple.filesystems.autofs          3.0
com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
com.apple.driver.X86PlatformShim          1.0.0
com.apple.driver.AGPM          100.14.11
com.apple.driver.ApplePlatformEnabler          2.0.9d1
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleHDAHardwareConfigDriver          2.5.3fc1
com.apple.driver.AppleHDA          2.5.3fc1
com.apple.iokit.IOBluetoothUSBDFU          4.2.0f6
com.apple.driver.AppleBacklight          170.3.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.driver.AppleThunderboltIP          1.0.10
com.apple.driver.AppleMikeyDriver          2.5.3fc1
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.driver.AppleMuxControl          3.4.12
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.driver.AppleIntelHD4000Graphics          8.1.8
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.driver.AppleIntelFramebufferCapri          8.1.8
com.apple.driver.SMCMotionSensor          3.0.4d1
com.apple.driver.AppleUSBTCButtons          240.2
com.apple.driver.AppleUSBTCKeyEventDriver          240.2
com.apple.driver.AppleUSBTCKeyboard          240.2
com.apple.driver.AppleFileSystemDriver          3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.4.0
com.apple.driver.AppleSDXC          1.4.0
com.apple.driver.AppleAHCIPort          2.9.5
com.apple.driver.AppleUSBHub          650.4.4
com.apple.driver.AirPort.Brcm4331          700.20.22
com.apple.driver.AppleUSBXHCI          650.4.3
com.apple.driver.AppleUSBEHCI          650.4.1
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.0
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
com.apple.driver.DspFuncLib          2.5.3fc1
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.4fc11
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.iokit.IOBluetoothFamily          4.2.0f6
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleThunderboltEDMSink          1.2.1
com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.AppleGraphicsControl          3.4.12
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.IOPlatformPluginFamily          5.5.1d27
com.apple.iokit.IOSurface          91
com.apple.iokit.IONDRVSupport          2.3.6
com.apple.driver.AppleHDAController          2.5.3fc1
com.apple.iokit.IOHDAFamily          2.5.3fc1
com.apple.iokit.IOAcceleratorFamily2          98.7.1
com.apple.AppleGraphicsDeviceControl          3.4.12
com.apple.iokit.IOGraphicsFamily          2.3.6
com.apple.driver.AppleSMC          3.1.6d1
com.apple.driver.AppleUSBMultitouch          240.6
com.apple.iokit.IOUSBHIDDriver          650.4.4
com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          650.4.0
com.apple.driver.AppleThunderboltNHI          1.9.2
com.apple.iokit.IOThunderboltFamily          2.8.5
com.apple.iokit.IOAHCIFamily          2.6.0
com.apple.iokit.IOUSBUserClient          650.4.4
com.apple.iokit.IO80211Family          600.34
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOUSBFamily          650.4.4
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.10
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          21
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
Model: MacBookPro10,2, BootROM MBP102.0106.B03, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.6f59
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10F), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

It's not just Chrome. Something is seriously wrong with these new Macbooks. It's all over the web.
My story:
Tons of apps were crashing left and right: Evernote, Reminders, Pages, etc. What's worse, the computer had multiple kernel panics in the first week of purchase, none of which could be attributed to Chrome, Skype, or any of that nonsense. When I ran the Apple hardware test, everything came up fine. Took the computer to the Genius Bar, who recommended that I erase and reinstall. I did that, and I just experienced another crash today. I was in Pages, and the entire computer froze, although I could move my cursor.
Put simply, I dropped almost four thosuand dollars on what should be the best computer on the planet, but is actually a piece of crap.
I only wish I knew whether it was hardware or software, so that I could actually fix the problem.
Either way, I severely doubt I will purchase another Apple computer.

Macbook Pro Retina display laptop to Dell 1409X projector doesn't work

Macbook Pro Retina display laptop to Dell 1409X projector – I use OSX 10.9 & I've cabled from my thunder port (mini display port) via apple's adapter to a vga cable to a Dell 1409X projector. But the projected display is different from the computer display. The cursor is controlled from my trackpad, but is only seen in the projection display. Also the dock items are only seen in the projection display. But when I select any application (ex, Word file or a jpeg image) it is only seen on the laptop. Meanwhile the projected display shows items from my screensaver, always different from what is shown on the laptop.
Thanks for any help.
Earl

Hi earlherr!
Try using the information in this article to help you troubleshoot this issue with your connection to an external monitor:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Thanks for coming to the Apple Support Communities!
Regards,
Braden

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hi everyone, i've been owning a macbook pro retina for 3 months. it never gave me any problem till 3 days ago, when i noticed it began to stuck randomly when the system performed an animation action (for example: click on the minus button on whatever app sometimes blocks my computer when the animation starts; opening an app from the dock; clicking on the "expand window" button of an app; dragging a usb device to the trash to eject it and more) this leads my computer to complete block, without possibility of recovery: only the cursor moves around, the screen freezes and after a while becomes dark, the combination cmd+alt+esc doesn't work, if i close the screen nothing changes and the apple on the back stays lit, the only thing i can do is forcing the shutdown through power button. now, after 3 days of searching in my console reports i've found this error:
kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0x1f = Fifo: MMU Error
which i really think is the cause of my problem. however, searching on the internet for this error, i've learnt that a lot of people has had this kind of problem when changing their graphics cards with others, but obviously i haven't touched anything in my macbook pro! plus, i've performed onyx scripts, and also apple hardware test which initially (mac without electricity plug) gave me this error 4SNS/1/40000001 : IDOR-0.002 but then, when i performed the complete test (after plugging the electricity) disappeared. today i tried again the fast hardware test with electricity too and it didn't give me anything, so the first error may have depended on the fact that i was using batteries?
is there a way to update graphics drivers on mac? can it be a solution?
please help me decide if it's the case to bring it to the genius bar or if a solution exists for my macbook!
thank you in advice,
a desperate mac addicted

NEVER EVER upgrade a version of OS X unless the computer is working perfectly to begin with, upgrading to attempt to solve a problem will only make your problem MUCH more difficult to troubleshoot.
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