Cursor, Mouse and Keybpard Issues

Increasingly I am unable to click using either a mouse or the touch pad. I also will lose the ability to type in mid-stream. Any idea of what I might do, utility to run, that might diagnose and fix such issues? Thank you in advance.

Hi Kevin,
Have a look at this keyboard/trackpad solution.

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Wireless mouse and Keyboard Issue after closing the lid - external display

Can anyone give any insight. Recent purchase of a new Late 2008 15" MBP. I have connected it to an external 24" Apple monitor on my desk and use a wireless mouse and wireless keyboard on my desk top. I have configured the laptop to wake on bluetooth devices. So here is the problem: The laptop when the lid is up recognizes the bluetooth keyboard and mouse. I close the lid/screen. Laptop powers down... the after several seconds I move the mouse and the laptop comes alive... But after that there are no bluetooth devices attached. When I use the mouse, I get "connection lost" with a white figure of the mighty mouse on the screen. The wireless keyboard is not there and I have to open the lid and manually find the mouse and reconnect. The keyboard seems to work however....
Apple..... any thoughts..... anyone?????

Hi Stentdoc; I'm thinking, 'connection lost ~= sorta low AA batteries in the Mighty Mouse? (I would put in fresh AA batteries in the mouse and keyboard, to eliminate as an issue that the 'connection lost' is due to low batt voltage; that this is causing the failure to wake.) ... then, in System Preferences > Hardware > Energy Saver, settings for Power Adapter > Sleep, set to "never" for "Put the computer to sleep when it is inactive for ..." to eliminate that as a conflict when trying to wake with bluetooth from sleep induced by closing the lid ...
Check your current "Sleep" setup (I left my MBP as "3")
go to Utilities > Terminal
After you launch Terminal, the first step is to determine which sleep mode your Mac is currently using. You can both view and change the sleep mode using the Unix program pmset. To see your current settings, type (or, copy and paste)
pmset -g | grep hibernatemode
press 'enter'
You should see something like this:
$ pmset -g | grep hibernatemode
hibernatemode 3
So your machine is using mode 3 ... thanks to the documentation for the handy Deep Sleep Dashboard widget, which puts your machine immediately into hibernation mode (so you don’t have to yank all the power sources to invoke it):
* 0 - Old style sleep mode, with RAM powered on while sleeping, safe sleep disabled, and super-fast wake.
* 1 - Hibernation mode, with RAM contents written to disk, system totally shut down while “sleeping,” and slower wake up, due to reading the contents of RAM off the hard drive.
* 3 - The default mode on machines introduced since about fall 2005. RAM is powered on while sleeping, but RAM contents are also written to disk before sleeping. In the event of total power loss, the system enters hibernation mode automatically.
also, I enabled this (to change back, input "lidwake 1":
go to Utilities > Terminal
type in sudo pmset lidwake 0 then "enter"
it will ask for your password. type it in, that's it!
Now, when your computer is sleeping with the lid closed, when you open the lid nothing happens until you press any key ... nice: keeps it off when accidentally opened, like in a backpack?
WARNING: Improper use of the sudo command could lead to data loss
or the deletion of important system files. Please double-check your
typing when using sudo. Type "man sudo" for more information.
To proceed, enter your password, or type Ctrl-C to abort.

Erratic Mouse and Keyboard issues...with weird console log...

Hello All,
I recently installed Snow Leopard on my 2x2.8 Quad Core Mac Pro following a boot drive melt down. Apple replaced the drive via Apple Care and I re-installed all my apps. The only additional item of note is I have Lycom SATA four port card that required a driver update.
Since setting up this machine with the new OS I am having massive issues with keyboard lag, erratic mouse movement and intermittent freezing.
I've run tech tools deluxe and everything passes with that app. I cant find the original install disks so running AHT on this machine isn't going to happen.
I've tried with and without the driver and the issue seems to still be there.
On a whim I opened console and I am seeing this message hundreds and hundreds of times over...
8/8/10 2:21:11 PM com.apple.launchd[1] (org.xinetd.xinetd[2652]) Exited with exit code: 1
8/8/10 2:21:11 PM com.apple.launchd[1] (org.xinetd.xinetd) Throttling respawn: Will start in 10 seconds
8/8/10 2:21:21 PM com.apple.launchd[1] (org.xinetd.xinetd[2655]) posix_spawn("xinetd", ...): No such file or directory
Anyone got any thoughts on this?
Thanks,
Scott

Jstys92,
Heat? Motherboard? Sounds like hardware since it's across Operating systems...
If you have a warranty, this is the time to call HP.
HP Product Warranty Check
Contact HP - Worldwide
Contact HP - USA
If not, I still think you have a HW issue. It is relatively consistant, too. Like something is breaking down - physically. Not a disk - BIOS... notherboard... something that holds everything together.
Computers are not supposed to warm up and then start doing whatever they want.
We do not live it in that world, at least not yet.
===========================================================================
You could run some Diagnostics. The UEFI Diagnostics, if you don't already have them on your system, are very good and provide a decent "human interface".
HP System Diagnostics (UEFI)
Description: This package provides the HP System Diagnostics (UEFI) for the supported notebook/laptop models and operating systems. HP System Diagnostics is a UEFI-based hardware diagnostics program that is used to validate if a system is functional enough to start up the operating system. The diagnostics are accessed during startup by pressing F2 immediately after power on.
=========================================================================
Good Luck!
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New wireless mouse and keyboard issues

I have a new 20", 2.4GHz alu iMac, and I ordered it with the new bluetooth keyboard, and bluetooth mighty mouse. They've always worked great, but yesterday, the mouse has had intermittant lag, and it says that the keyboard has lost connection. I've been running Leopard since it came out, and I've never had such problems with Tiger. I reinstalled Leopard a few hours ago (erase and install), and I'm still getting the lag. I wanted to see whether it is my mouse, so I tried pairing it with my brother's white intel iMac, and it couldn't pair, but it made my brother's bluetooth mighty mouse lag too! Could this be due to interference? Our rooms are right beside each other.
Also, when the lag occurs, I get the message that its lost connection with the keyboard, however it still works perfectly. The lag is very noticeable, and it takes about 3-4 times longer for the mouse to move, while being very choppy. This is for about 10-15 seconds, and then it goes normal speed again.
Is anyone else having this challenge? Could anyone diagnose whether it's likely to be the computer, the mouse, or interference, (or other!)?
Any feedback is greatly appreciated.

I have a 6 week old imac 24" alu intel with wireless keyboard & mouse and it was all working fine until the 10.5.1 upgrade. it also started on the same day there was a big rain storm so I thought that might be messing with my blue tooth connections. i have no other bluetooth devices other than the mouse and keyboard. at first it was intolerable. i'd get the keyboard connection lost message every few minutes, the keyboard would continue to function and the mouse would go very sluggish for a minute or 2. this was happening every 5 minutes or so. i deleted each one an reconnected, shut everything off, restarted the computer and it seemed ok for about 1 hour and then it happened again a few times. definitely not as often as before but it still happens from time to time every few hours. power on both is about 75% and seeing as they have new duracel batteries i'm sure they are not dead.
I did the auto update to 10.5.1 and had all the permission issues so then downloaded and installed the larger 100+ meg update. not sure if this has caused any problems.
So far leopard has only been a pain. Reason 4 crashes, Parallels 3 crashes, Mail crashes (I wrote some important notes which I guess don't get automatically saved like drafts and lost the notes when mail crashed several hours after I wrote them), my software update even crashed once. is Leopard built on OS 9 technology? what a disappointment.
Oh and internet and wireless connection to ADSL seems pretty slow, slower than tiger I think.
Windows should start a new campaign called "Come back".
One last beef, do other people find this wireless keyword (metal) not so responsive, letters get missed as I type, space bar is stiff and squeaky, overall not great for someone doing a lot of writing? that's what I think.

Mouse, and toolbar issues.

I've been a windows user for a long time, and for the past few years, I'm almost exclusively a laptop user (dells and thinkpads). I've always been intrigued by the mac, and now that I can dual-boot to windows if I need to (on a core-duo), I'm more inclined than ever to try a macbook. Money is not an issue.
So I was in the Apple store today, playing with the macbook seriously, and to my complete surprise, I learned that you cannot 'tap' on the glide-point mouse to 'click'.
What I'm talking about is the ability to first position the mouse with your finger, then 'tap' with the same finger on the surface of the glide surface to implement a left mouse click (or just mouse click, I guess!). In addition to making 'selection' really easy (clicking on a button, for example), another real compelling use of this is 'tap/drag' - to move a window, for example, you move mouse to the top of the window (slide finger on glide surface) then tap finger down/slide finger to move in one continuous motion. This saves you from sliding with one finger, then clicking with the thumb and sliding with the finger. The mac guy said, "ah, we have something better, we have two finger scrolling" - hmmm, not quite relevant, but never mind. Can anyone tell me why Apple don't implement this very ergonomically valuable feature? I know a lot of windows users don't use this feature, which is fine - you can disable it in software. Is there a patent issue or something that would prevent Apple from providing this? I'm not saying every apple user would want it, but I see no reason why you would not provide it as an option should the user so desire it. By the way, the 'two finger scroll' that the store guy was so excited about is also available on the windows platform as 'touch/slide' on the right and bottom sides - I use it all the time.
The second thing I noticed, for the first time, was the fact that no matter what your window arrangement is, the currently active window has it's 'menu controls' across the very top of the screen, rather than at the top of the currently active window. To elaborate, let's assume I have a huge monitor, and I choose to have one of my applications non-full screen, but rather in the lower left area of the screen (eg, I have an email window open in the lower left quarter of the screen). If I wish to access a menu item for that appliction, I have to move the mouse all the way to the top of the screen rather than only to the top of the application window. This is not a huge deal, but having gone through carpal tunnel issues years ago, I'm very sensitive to ergonomic issues, and one ergonomic issue is mouse movement; minimising 'travel' is a big deal. So is there an option to display application menus docked to the application and not always at the very top of the screen? If not, is there an ergonomic justification for this I'm not aware of?
Thanks!
Dell, Thinkpad, other Windows XP Pro

So I was in the Apple store today, playing with the
macbook seriously, and to my complete surprise, I
learned that you cannot 'tap' on the glide-point
mouse to 'click'.
[snip...]
Can anyone tell me
why Apple don't implement this very ergonomically
valuable feature? I know a lot of windows users
don't use this feature, which is fine - you can
disable it in software.
Keep in mind that you're describing a feature of the hardware not Windows. You're relying on driver support from the hardware manufacturer to enable this feature.
Also keep in mind that Boot Camp (are you referring to Apple's Boot Camp?) is still a beta product. This is the software that supplies the drivers to Windows for the Apple hardware. It may change in the future to allow this feature. Or possibly, the trackpad hardware does not have the ability to do this right now. Post feedback to the Boot Camp beta team and tell them what you want.
If you're actually interested in any of these features for the Mac OS X side of things be sure to keep an eye on the development of Side Track from Raging Menace <http://www.ragingmenace.com/software/sidetrack/index.html>. This product replaces Apple's hardware driver for its trackpad with its own.
The second thing I noticed, for the first time, was
the fact that no matter what your window arrangement
is, the currently active window has it's 'menu
controls' across the very top of the screen, rather
than at the top of the currently active window.
Finally, keep in mind that Mac OS X is not Windows. What you're describing is a design feature of Windows and is not a design feature of Mac OS X. This isn't to say it's a good or bad feature. Each company has made its choice for user interface experience and you've hit upon a feature of one that you'd like for the other. This just simply isn't how Mac OS X works. The menu bar is always at the top of the screen because Mac applications are not designed to be restrained to self-contained windows. If you're truly concerned about carpal tunnel be sure to look into using keyboard commands and contextual menus from the mouse to quickly access a good amount of commands. You can also use Mac OS X to program keyboard combinations for those commands that don't have any.
Hope this helps! bill
1 GHz Powerbook G4 Mac OS X (10.4.8)

Macbook Pro Retina (15") can't connect to wireless mouse and external USB keyboard

Hi All,
I got my new MacBook Pro Retina (15 inch) about 3 weeks ago. It works fine. I got a 30" Dell screen that I am using via thunderbolt/usb adapter. Also, I am using a thunderbolt ethernet adapter. Both adapters work fine without any problems.
I have an apple usb keyboard connected to the USB hub of the screen, as well as my iphone cable. It is a regular, full size apple keyboard. In addition to this, I have a logitech nano connected directly to the right usb port of the macbook pro.
This setup was working well until a few days ago. I lost connectivity with my mouse. Initially, I thought the batteries are empty. After replacing them, I still had no connection (again, the usb receiver is *directly* connected to the macbook).
I changed a few cables here and there and noticed that I can get either the keyboard to work or the mouse but not both at the same time. A reboot did not help.
Did anybody encounter such a strange problem already? If so, what could I possibly do?
Thank You,
--Martin

Hello nikkig00,
It is certainly difficult to use the computer if your wireless keyboard and mouse do not connect. I found a few resources I recommend for this issue.
I recommend reviewing this article first:
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
If the issue persists, I recommend reviewing the section titled "Top troubleshooting tips" in the article below. Step 9 specifically stands out to me for the issue you described:
9. Restart your computer
Sometimes a simple restart of your Mac is all it takes to get things running smoothly again. You may also want to try resetting your computer's PRAM and NVRAM.
Bluetooth Quick Assist
http://support.apple.com/kb/ht1153
Thank you for using Apple Support Communities.
Best,
Sheila M.

TS3048 I am usng a bluetooth keyboard with my Mac and some of the keys are not working. They are the numbers 1 through 9. I have gone through the troubleshooting for mouse and keyboard and everything looks good. How can I get them to work again?

Hi, I am using a Mac computer that my husband set up. I have worked on it recently with no problems. Today, I am having problems with the bluetooth keyboard not working properly. The numbers 1 through 9 do not work. I have gone through troubleshooting wireless mouse and keyboard issues and everything looks good. Except, when I check the keys on the keyboard viewer, these keys still do not work. The webpage guides me through and at this point I do not know what to do next, because the keyboard is still not working properly. I sure hope there are some experienced people in the community to help me. What should I do?

Hi:
I wish my suggestion had gotten you further.
I do suggest you try to connect the keyboard again. The request for a number is a step in it trying to pair. If it gets by the number, it sometimes takes a little while to get connected. If you are unable to get it connected and want a new one, I have been using Apple Bluetooth keyboards for years - and I like them. The one I have (the newest model) only uses two batteries and is very thin.
Speaking of batteries, if you are not already doing so, you might consider rechargeables. I have a drawer full of them and use a 15 minute charger. I go tired of buying batteries and rechargeables are environmentally friendly to boot. At the moment, I use 2450 mAh Energizers and a 15 minute Energizer charger (all purchased new on eBay at a very reasonable price).
I am far from an iPad "expert," although I have one. If my suggestion below does not help, post your question in a separate thread in the iPad forum.
I had a terrible time syncing my iCal on my Mac with my iPad iCal (confusing - hopefully it makes sense). I quit using iCloud as that added to the confusion. There is a facility to one-time sync items. When you connect your computer to your iPad, iTunes opens. The system begins a process (automatic backup and so on). After it finishes, you can click on "info." At the bottom of the screen, there is an advanced section. You can select any of the items and then force it to sync. The iCal information from your computer would be deposited on the iPad.
After all that, I do not use a Google calendar so the information may be worthless to you.
If you want to reset the iPad to factory settings, you can do that when it is connected to iTunes (one of the options). Me being me, I try never to erase anything.
Barry
Message was edited by: Barry Hemphill

Why do I sometimes suddenly lose Bluetooth from my Imac? I use it for my wireless mouse and keyboard. I then can't find it in system preferences but have to shutdown my Mac and hope it comes back

This is an infuriating problem and wondered if it happens to other people too and if I am doing the right thing by turning the Mac off then on again.

Hi there vickivoo,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
-Griff W.

Not responsive wireless mouse and keyboard, No internet/wifi and Bluetooth connection.

Hi,
I need help as both my wireless mouse and wireless keyboard are totally no responsive and I replaced them with fresh new batteries. My wifi/internet connection is offline too. My Bluetooth signal is the Bluetooth with jagged lines "Bluetooth offline". I tried to disconnect all my USB devices and restarted. I tried the methods listed here but to no avail.
Yesterday afternoon there was a lightning in the skies and it caused blackout throughout my whole house. So it might be due to the power surge from the Lightning but all my other devices like my iPhone and modem router are working fine. I restarted the router too. It was fine the whole evening till nighttime yesterday. This morning I woke up, I can't do anything at all.

First thing to try is resetting the PRAM per the instructions below. If that does not work then please use the instructions on how to connect a Bluetooth mouse and keyboard below.
iMac SMC and PRAM reset
Troubleshooting wireless mouse and keyboard issues - Apple Support

Mouse and keyboard giving erratic results

Text tool switching to pointer too. Sometimes I can't type a letter at all. Up and down arrow tools not always working.

Hi RedTower,
If you're having issues with your keyboard and mouse, you may find the following article helpful:
Apple Support: Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/TS3048
Regards,
- Brenden

Wireless Mouse and keyboard have lost connectivity with iMac?

Computer turned off for a week. Restarted, and wireless mouse and keyboard no longer connected to computer. Help please

Hello Pompoo220s,
It is certainly difficult to use the computer if your wireless keyboard and mouse do not connect or stay connected. I found a few resources I recommend for this issue.
I recommend reviewing this article first:
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
If the issue persists, I recommend reviewing the section titled "Top troubleshooting tips" in the article below. Step 9 specifically stands out to me for the issue you described:
9. Restart your computer
Sometimes a simple restart of your Mac is all it takes to get things running smoothly again. You may also want to try resetting your computer's PRAM and NVRAM.
Bluetooth Quick Assist
http://support.apple.com/kb/ht1153
Thank you for using Apple Support Communities.
Best,
Sheila M.

Lost mouse and keyboard in move bought new ones how to get them working

lost mouse and keyboard on moving, bought new mouse and keyboard. how can i pair it to my iMac ?

Check this. Troubleshooting wireless mouse and keyboard issues - Apple Support
For further info tell me.

MacBook Pro 17" Cursor and Trackpad Issues

I'm a long time Mac user. I bought a new MBP 17" last December and I have had continual issues with the cursor and track pad. Issues like:
1. Selection accuracy. I place the cursor on top of the link or text I want to select and it doesn't select. I move the cursor off the target a little and it works.
2. Cursor "submarining". I move the cursor and it disappears for a bit then reappears. This happens all the time when I'm inputting data into forms.
3. Bad "tactiles". Moving the cursor using the trackpad does not have the same tactile sensation of my older 15". It feels jumpier, not as smooth, not nearly as accurate.
4. Cursor jitters. Sometimes the cursor will shake like it has the jitters.
Anybody else experiencing this? Is it bad hardware? Bad OS. Or just bad juju?

I have a workaround. I bought the Logitech VX Nano mouse and it works perfectly. Big difference using it and the trackpad. Seems to me that with the 17" at 1920 X 1200 resolution the trackpad doesn't have enough granularity to navigate that amount of territory. Is this a design/engineering flaw with the 17" in 1920x1200 resolution? Anyways this ***** - now I have to haul a mouse with me.

My macbook pro is running very slow with some strange mouse and window movements. The trackpad is very unresponsive and when responding the cursor moves on its own and/or very erratically. When on safari the window suddenly zooms in or highlights words.

My macbook pro is running very slow with some strange mouse and window movements. The trackpad is very unresponsive and when responding the cursor moves on its own and/or very erratically. When on safari the window suddenly zooms in or highlights words and looks them up via dictionary. I currently have a wireless mouse connected and I am still having the same problems.
I fee like I may have a virus or my laptop is perhaps being accessed remotely. All of the sharing options are unchecked.
HELP PLEASE
Very worried!!

Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
     after the chime press and hold down the OPTION key until the boot manager screen appears.
     Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
     Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).

Macbook pro 2010...cursor is acting crazy jumping everywhere and responding very slow...thought it was the track pad but I plugged in a mouse and it still does the same thing...is this a virus?..and can someone please help?...

My Macbook pro is acting Crazy....the Cursor just keeps on jumping everywhere and not responding when I use the trackpad....Even when it does respond it is very slow...I thought it was the trackpad acting up but realized it wasnt when i plugged in a mouse and it still did the same thing...this happened one other time and shortly after my computer froze...I had to restart for it to work but restarting dosent help this time...can someone please help?...Is this a Virus?

It is not a virus. See my Mac Virus Guide*.
As to what it might be, that's hard to say. You should try some basic troubleshooting... Repair the hard drive with disk utility. Boot in safe mode and see if it happens then, log in to a different user account and see if it happens there, reboot from another system and see if it happens.
Apparently some people have had this kind of problem caused by swelling batteries that push on the underside of the trackpad and cause all kinds of strange problems. Is your machine's underside deformed at all?
* Disclaimer: links to my pages may give me compensation, and should not be taken as endorsement of my services by Apple.

Cursor, Mouse and Keybpard Issues

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