Curve 8300 Radio Problems

For the past week I have been having radio problems with my 8300. The area I live is not great for service but I had another Blackberry user bring their phone to my house today and they were getting almost full service. I have already updated my software to the 4.5v. The phone is just over a year old, does anyone have any advice on wether this is my phone or maybe the SIM card. I do not want to buy a new phone usless I absolutely have too. Because of the area I live in, my phone radio does work a little harder since it can go be constantly searching if I do not put the phone in the right place, with one finger up my nose ;-) if you know what I mean. How annoying!!!
Thank you...

Was the other user on the SAME carrier as you?
There is nothing wrong with getting a SIM swap on your SIM from your carrier. They will do that for free... just explain the issue of low coverage and that it was recommended you swap SIMs.
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Problem with installing OS on Curve 8300

Hey everyone ... I just got a new Blackberry Curve 8300 today, and I think I screwed up when trying to update it. I have downloaded the desktop manager as well as the handheld software from AT&T. I have gotten a "507 Error" which I've read means that there is not an OS on the phone. Now, I have gone back and tried to install the software from scratch. When I bring the desktop manager up, it shows that the phone is not connected, even after I click on that USB port. Then, I start to load all the software on the phone with the battery out at first and then I put it in after it begins loading. Now, it says "Connecting to device" and the phone has an hour glass flipping on a white background. Can anyone tell me what to do? It seemed like it loaded the software, but now it can't connect. Thanks!

Nevermind ... I guess I was just being impatient. After about 15 minutes, it finally connected.

Reinstalling software on the curve 8300

I am trying to reinstall several programs that I previously uninstalled on my Curve 8300. The downloaded programs are stored on my desktop. I've reinstalled them on my desktop. However, when I try to reinstall them on the Blackberry, the BlackBerry Desktop Manager doesn't seem to recognize them and they don't show up on the list of programs to upload. Has anyone had this problem? any ideas?
Solved!
Go to Solution.

It is a known problem.
To avoid message: "no additional applications designed for your device were found" use the most recent version BB Desktop Manager software.
You can download it here
Message Edited by tbilisoft on 11-30-2008 04:42 PM

Curve 8300 and tethering

Hi,
I have a BB Curve 8300 that I'm trying to use to connect my laptop to internet trough tethering. I have Desktop Manager v. 4.2.2 on Windows 7. My carrier is T-Mobile. After I configured the dial-up modem I was able to connect my laptop few times and then suddenly it stopped working. It gets to a point where it says "Verify the username and password" and after a waiting period of 1min it tries to redial again. The carrier said they can't troubleshoot b/c is not a phone bought from them and I need to call RIM for support. I downloaded the trial version software from Tether.com and it works flawless, but the software is another $30 or so. Did anybody experience this type of problem? My entire family has BB also and I'm thinking changing all BB devices with something else if I can't fix this issue. Can somebody from RIM Service department help me out on this or I need to switch to another manufacturer?
Thank you in advance,
Dan

Hi and Welcome to the Community!
drusann wrote:
Can somebody from RIM Service department help me out on this or I need to switch to another manufacturer?
To (re)set your expectations about this site...this site has nothing to do with any formal RIM support whatsoever...rather, this is a user-to-user community of volunteers who try to help out others to the best of their abilities. To receive any formal support from RIM (for free), your case must be escalated from your mobile service provider into RIM...I am actually quite saddened that TM didn't at least offer to do that for you (though, technically speaking, they may be within their rights to refuse you given your circumstances).
There is something called incident support, but it costs to just ask the initial question, since you are bypassing the formal support channels. If you wish to investigate that, you can review it here:
http://us.blackberry.com/support/programs/technical/incident.html
What I would suggest is that you follow steps 1-6 in this thread, and then start over normally with your procedure...Desktop Software 4.2.2 is really really old:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Curve 8300 - Can't send SMS messages - Email set up?

Hi, my dad has an old Blackberry curve 8300 that was a work phone, it is unlocked and can make and receive calls, and receive sms messages, however I cannot get it to send sms messages.
Is this because he never set up an email address with the Blackberry?
It won't let me enter a personal email address, Is this because it was his work phone and is there any way to change this?
Thanks in advance.

Hi dave12384
Welcome to BlackBerry Support Forums
As it was Work Phone it might have some IT policy enabled on it as a result you may not be able to use those feature .
SMS is Emails service are both different , One comes under Voice level and another under Data Level Services .In order to enjoy Email services on legacy BlackBerry devices we need BlackBerry Data Plan . When we activate those Data Plan our Carrier push those Service Books to our Device and it will allow us to add any email account on our Blackberry Smartphones. But as your Device is a Work Phone so it may not allow you to add any BIS plan unless those IT policies are removed from that particular devices .You can refer to this Knowledge base to remove an IT policy but first do a backup of your device :
KB31291 : How to reset a BlackBerry smartphone to factory settings using BlackBerry Desktop Software
KB18998 : How to reset the BlackBerry smartphone to factory defaults
But mind it sometime it is very difficult to remove an IT policy from such devices in which those Policies are deeply coded , but you should try to see if that help.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Wifi for curve 8300?

Hi, I'm using an old blackberry curve 8300 since my mobile just broke down. It seems there is no wifi on it and I can't connect to my internet box.
Is it possible to dowload a program that would install it and if yes, could anyone recommend one for me?

Hello,
Refer to this please:
http://worldwide.blackberry.com/blackberrycurve/8300/specifications.jsp
As you suspect, that model does not have WiFi. And what is missing is hardware (the WiFi radio inside the BB). As such, no amount of software can overcome that limitation.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Search feature issue on Curve 8300

I'm having a problem with my Blackberry Curve 8300 Search function:
I type in a word that I know is in appointments in the Search Text field and click on Calendar. The function finds multiple results as it should:
Finished (13)
Calendar (13)
But when I click to expand, I only get see 10 of results out of the actual 13 it states it found and I can't see the results of the other 3 results.
Any ideas?
Thank you in advance for your assistance.

Hi and welcome to the forums!
I have not heard of a video file length limitation.
Transfer the file to the PC via My COmputer, then play it with Quicktime.
This will tell you if the file is corrupted, truncated, or has a valid eof.
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Sprint Curve with signal problems

I just got 2 BB curve 8300 with sprint service....I have been with sprint for years and have had no signal issues. We used to have the rumor phones and they had an awsome signal. I am having issues with the BB signal....I have 4 bars one minute and none the next. I will still be standing the same spot. Noticing bad service in areas where I always had great service. I have contacted sprint and they sent be 2 new phone that I have not activated yet...I just dont see how we got 2 bad phones!! Any suggestions!!! I see other people are having the same problem....I just cant find a solution to the issue!!!

yes been with sprint for years and no promblems. with the BB I found the signal was not good went back to sprint and they took it off roaming? told me that I was bouncing off different towers and now im just on the sprint network works great

Desktop calendar randomly deletes appointments but device does not - BB Curve 8300

My Curve 8300 is set up to synch both ways with my MS Outlook 2007. I add most of my calendar entries on the desktop. After a week of synchronization that worked just fine, suddenly some of my entries are only on the device and not on the desktop any more. Additionally, when I add events on the device itself and then synch, they do not show up on the desktop. This seems to happen randomly, only to certian entries. When I tried to recreate the entries on the desktop and then synch, the device had duplicate entries. Please advise!

I have had several odd problem in addition to these but here is KB14646 and KB14932 that specifically address the "Today" theme. I just happened to notice that other than Outlook 2007, this post contains no information on specifically what they are using or the versions of software they are running. So just in case they are using the theme "Today"................

Sync error Curve 8300

Problem: can't sync my curve and my PC.
sync error: "record with specified Id (FFFFECE7) not found"
Curve 8300 V.4.5.0.186, Platform 3.4.0.59
upgrage to Blackberry desktop PC software 7.0.0.43 was interrupted, but reinstall of Blackberry desktop 7.0.0.43 seemed successful.
Any advice or remedy is appreciated.
Thanks.

Uninstall v7.
Reinstall v6.1. You can Get v6 from BB site again now.

5800 radio problem

i have firmware 40.0.005 installed on my 5800. While playing radio all of a sudden radio stops responding. I can kill the radio application but have to restart the phone everytime. Otherwise radio doesnot work. I have tried different headphones but the problem is not solved
Solved!
Go to Solution.

I found a funny solution for this. But ıt is working. Thisis the things what I did:
Restart my 5800.
Open Bluetooth.
Connect to the Nokia suit.
After that open my radio on 5800.
Setup the frequency to the radio which ı know have RDS. POWER FM 102.95
and it worked.
My radio still running with RDS and no problem with phone.
I know it is not best way but now we just have this. Also this mean this radio problem is software based and I think nokia has the solution but waiting. For what???
! Photos from working RDS Radio And freeze Radio.
Attachments:
5800 Radio with RDS by bfirat.JPG ‏2327 KB
5800 Radio with RDS.JPG ‏2623 KB

Curve 8300 end of life

When will the Curve 8300 series for Verizon no longer be available for purchase?

You might ask that at the Verizon user forums.
http://forums.verizon.com/vrzn/
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Curve 8300, apps don't work

I have had the curve 8300 for two years, for the last couple days I have not been able to open any applications. No mater what I go to it goes to my address book.
Has this happened to anyone else? If so,,,how can I fix it?

Great, now we're getting somewhere.
It sounds like you might have a faulty trackball, OR at least it might need cleaning. It could indiciate some moisture damage. All three are possible.
There are instuctions around on how to clean a trackball.
http://www.blackberryforums.com/general-8300-series-discussion-curve/108122-how-clean-your-8300-blac...
I would suggest you attempt this first.
Now, if your device is under warranty, or very new, I would simply suggest a warranty exchange.
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Impossible to set up email on Blackberry Curve 8300?

There seems no way to set up my email on this AT&T brand unlocked Blackberry Curve 8300. I can get calls but in email "wizard" setup the only option is for a Blackberry Enterprise Server, which I do not have. I just want to get my personal email when I am away. (Maybe I'll just buy a new Kindle...) Is there a solution or should I just sell the phone?

joanp wrote:
(Maybe I'll just buy a new Kindle...)
Cute.
Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as addtional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
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Help! Curve 8300 not responding at all....flashing red LED.

Help!
My friend was trying to install a theme on my blackberry curve 8300 with her laptop and her blackberry manager. She was trying to sync when a message popped up saying it was deleting applications so she hit cancel and disconnected.
Since she disconnected the USB i have a black screen and flashing red LED. No response when I hit the power button. No response from taking the battery out, waiting, putting the battery back in. No response with ALT-SHIFT-DELETE.
Any help would be VERY much appreciated.

Error 507 simply means the device has no operating system on it.
Basically, you need to load an OS to the BB....
http://www.blackberryforums.com/general-8300-series-discussion-curve/170510-latest-os-8300-4-5-0-174...
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Curve 8300 Radio Problems

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