Curve 8310 and Desktop Manager won't synch after phone OS upgrade

I have seen this same topic on a number of forums but nobody has posted a sensible resolution.
I recently upgraded the OS on my 8310 to 4.5.0.180 only to find that it caused problems synching with DM 4.7. – the DM would not recognise that I had a device connected, despite my laptop recognising it.  I upgraded to DM 5.0.1.37 but this caused an error message on starting the software - “before you begin verify that your current device is connected to your computer”.
I checked the support forums and there were details there of how to clean uninstall and reinstall the software, which I’ve done, twice, the second time going back to 4.7.  That doesn’t work despite it being a monumental hassle to do.
Vodafone, my network, suggest that I roll back the device OS, but I can’t do that without access to DM.  It’s a catch 22.
There’s obviously a glitch in the software where the device and DM are not able to see each other.  That’s a RIM problem and one that there seems to be no published answer to on the support forums other than weird stuff involving rewriting stuff in the bowels of my laptop, which I'm not in any way qualified to do.  
Vodafone will “repair” the device for me (probably swap it), but this means that i will be without a phone while they do so and that’s something that I am not happy about.
RIM developed and released the device OS that has caused the problem, so is it reasonable to expect that RIM have an answer to it?  If so, can someone put me out of my misery – a device that won’t synch with Outlook is not a smartphone.

Sco123 wrote:
Sorry for the long post.
Sco123.
Then let me counter with a short reply:
www.blackberry.com/btsc/KB10144 .
Cheers. 
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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