Curve 8310 - Tracker Ball Grease Problem

Stupid me clicked on the tracker ball to read an email with greasy fingers. Although I can still move the ball in all directions, I cannot click on anything.
I've tried taking the battery out, although I don't know what difference this would make, and still got a problem.
If I was to buy a replacement tracker ball, would it make any difference, or have I damaged something inside?
Last time I'll use the phone whilst stealing a greasy roast potato out of the oven!

You can try using a Q-tip/cotton swab that's been dampened (not soaked) with alcohol and, as you spin the trackball in all directions, make sure the swab remains in contact with the ball. By doing this, you'll at least be cleaning off the trackball of your greasy mess, and hopefully removing other gunk around/beneath it. Again, try not to get any alcohol on the casing (so your shiny finish stays shiny), which is why I say squeeze the swab of its extra alcohol so that it's just damp, not soaking in it or dripping with it.
If that doesn't work for you, then your next bet would be to pop out the trackball (carefully) and clean the area. Here's a site that explains how to do it:
http://www.bbgeeks.com/quick-tips/how-to-clean-your-blackberry-trackball-88916/
Good luck!
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Curve 8900 Track ball does not select (but moves properly)

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Curve 8310 sync and message problem

I am hoping someone can help--I must have set something up wrong--my curve stopped syncing with my outlook; after taking to at&t and cheking device they said to reinstall desktop program. Program was shutting down after getting halfway thru calendar entries. I reinstalled several times. Now my desktop and handheld are being overwhlemed every few minutes with emails from [email protected] that say not to delete or move--the handheld seems to be functioning otherwise, but I still can't sync and I can barely find what I need among all this garbage--can anyone help me??? Thanks so much!

If you are running oulook 2003 or above I would recommens loading Desktop software 4.5 (latest) and getting the BB USB drivers. I will provide you with the links, in just a second.
For desktop software 4.5
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
For USB driver (english)
https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=...
Message Edited by Bifocals on 08-11-2008 04:45 PM
Message Edited by Bifocals on 08-11-2008 04:46 PM
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Problem with track ball

I purchased my 8330 working with Tata Indicom CDMA on 10th Feb 2010. The track ball keeps going BAD. Once I got it replaced free of cost at Ahmedabad service center. Again it has started giving trouble. Is there any way out. Can company replace the body and key pad with new model to get rid of this problem once and for all.

I had the same problem with mine before I moved to the 8530. What I learned was that it was the oils from my hands that was causing the ball to quit working. Someone shared with me the trick of using a cottonswab and some fingernail polish remover and rolling the ball around with the soaked swab. It cleaned underneath the ball and it would work for months before happening again. Just repeat the process when it happens again. I never had to have the ball replaced.
Gracias - Memo

Problem in Internet Connection BB Curve 8310

I got problem with my old spartphone Curve 8310. It cant connect to internet. It was started after I went back to UK and use Airtel Vodafone SIM card.
I went to the network provider (TELKOMSEL INDONESIA) and they said that my BB was suspended.
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IMEI: 395315.01.734737.4
Need help.

Hello Kholis
Welcome to http://supportforums.blackberry.com
You must activate a data service plan or BIS
That suits your needs.
This activation of the plan can ask your carrier to which these associated.
BBM Channels PIN: C0007093A
Do not forget to give LIKE Those people who help you and advise you about your doubts. if the review has been SOLVED** # 4LL #ÉliteRoad Make a backup of your BlackBerry
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Sync problem BB Curve 8310 and Desktop Manager v4.6 with Outlook 2003

I have a BB Curve 8310 with Desktop Manager v4.6 that I syn with Outlook 2003. Calendar, tasks, and memo will sync. The sync fails on the address book with this message: Unable to read application data record. Translation Canceled! From other message boards, I understand that the problem could be with a particular contact record but I can't find that record. I've followed all suggestions about organizing Outlook to look for blank entries for name or company and have deleted all those found. The names on the BB log are not alpa so finding the one that is incorrect is a problem. The sync failed at record 1211 out of 1428. I deleted the last record shown on the log and but then it failed at record 1210! I deleted several addresses and now it fails at record 1192. There must be more to this! I am getting ready to purchase a new computer and all new software and would like to resolve this issue before moving to new equipment. HELP!

First perform a clean uninstall oof DM 4.6.
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
Download site for 4.2.2
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Download DM 4.2.2 and install. reboot the PC. start the new DM , rest the configuration for synchroniation for athe calender only,
Two way, connect phone via USB, Proceed with synch.
Please let me know how it goes!
Thanks,
Message Edited by Bifocals on 09-06-2008 03:24 PM
Message Edited by Bifocals on 09-06-2008 03:26 PM
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Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Problem With BB Curve 8310

Hello,
This is my first post here.
I bought BB Curve 8310 couple days ago. It was running old 4.2 OS. So I installed BB Desktop software in order to upgrade to 4.5 OS for my blackberry. But,... There is a problem. It can't be done. It allways displays me error 507 or error 561?! I tryed to google it up, but with no succses ... Is there any way that I can upgrade my BB to the newer OS?
If it helps I can write BB's PIN and IMEI number.
Please help me
Tom
Solved!
Go to Solution.

See this guide for more info, it would appear your OS has been deleted/corrupted:http://www.blackberry.com/btsc/KB03294
Kijana
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1. Mark Accept as Solution on the appropriate post once your issue has been resolved
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Thanks

Curve 9300 Tracker Pad problems

Hi,
For some months now ive been experiencing problems with my curve 9300 tracker pad. It freezes and wont scroll. I have to restart my phone countless times before. i always ger an error which reads 'Uncaught exception: java.lang.Error".... Can i have a permanent solution as its getting frustrating?

Hello BiancaBriandt,
Welcome to the Community
Seems your handheld is getting hanged that is why your trackpad stucks ferquently. Please try by deleting 3rd party apps using below mentioned procedure...
Menu (Blackberry Sign) from home screen > select maximise panel > Option > Security > Security Wipe > Select Only 3rd party app > Type blackberry in given space and click on wipe.
Hope this may help you to come out of this...........
Good luck

Curve 8310 Problems Syncing Outlook Calendar & Desktop Manager Freezing

Hi: I recently bought a Curve 8310. It has Desktop Manager version 4.2.2.14; my laptop has Vista Home Premium and I use Outlook 2007.
Just a day or two ago Desktop Manager started crashing while syncing Outlook Calendar. It stops at Calendar entry 76 and then freezes. From checking the Technical Solution Center I understand the problem may be a corrupt Calendar entry. Dealing with this apparently involves going into Configure Synchronization but Desktop Manager won't let me do this. If I start it when the phone is connected to my laptop it doesn't register the connection and often freezes. If I start it, then connect the phone, and stop the synchronization process before it crashes Manager, clicking on any of the Desktop Manager ikons, including Synchronize, doesn't have any effect. I've tried reinstalling Desktop Manager from the CD supplied by my phone provider but it's made no difference.
I'd be grateful for any advice; Before this problem developed I was really enjoying my BlackBurry.

Hi,
First we need to do a clean reinstall of the software to makes sure all registry and files have been completely removed:
Link 1.
Then we need too reinstall the 4.2 software, taking into account the Vista considerations for install:
Link 2
After install reboot the PC, start DM, Pull the battery while the device is ON, replace after a minute,
Let the device reboot 1-3 min, Plug the BB into the USB cable, Go to synchronization options and rest the options to only
Synch the calendar, sync for two way, select no other programs. Start the sync process.
Please let us know the results,
Thanks,
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=10906&jump=true
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Sync Problems with Blackberry Curve 8310

I am also having a problem sync my new Blackberry Curve 8310. I previously had a Palm Treo 650. I was finally able to sync the contacts from my Palm to my Blackberry. I am assuming just like the Palm Treo software I can also view the contacts on my desktop, but I have not been able to view the contacts on the Blackberry Desktop Manager software. Where do I view this information, that I might have downloaded, there is now tab for the software that allows me to manager my contacts and my calender.
I use Outlook express for my emails is there any way I can make the Outlook Express the primary software on my desktop for managing my contacts and my calender and being able to sync to my Blackberry.

Hi and welcome to the forums!
DM is not like the Palm Desktop in that there is no set of visual organizers (calendar-contacts-tasks-memos) to see. DM serves to sync your data between the BB and another desktop application.
Here is a listing of the apps supported by the various versions of DM. http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB12268&slic...
When I migrated over from my Treo 650, the Switch Device Wizard did not work. As a workaround, I sync'd my Palm with Outlook 2003. To do this I had to use the original cd that came with my Treo to change the conduits so the Palm Desktop sync'd with Outlook. Not sure if I needed to use the cd to do this, I think you can change those setting in Palm Desktop, but make sure to map the fields well so your data imports into Outlook as you want it. (The fields are a little different between Palm and Outlook). ALWAYS make sure you get a good sync of your Palm data before doing any of this. That way you'll have the data in the Palm Desktop as a backup.
Once I had the data sync'd to Outlook, I just had to set up the synchronization setting on DM to sync over to my BB.
Post back if you have any further questions. Let us know how it goes.
IrwinII
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Curve 8330 all functionality lost on keypad and track-ball

after my blackberry boots up i lose all functions with all buttons i tried to redownload software now its stuck on license agreement page. i get phone calls and messages still but i cannot answer or recieve either of them due to this, any suggestions please?

Yes this is completely normal, the track ball has to be fairly loose to allow movement without any catching or need to use pressure, the keypad is slightly lose purely because this is how the phone is built, however it does not in any way affect the stability or performance of the phone. Enjoy your new BlackBerry & welcome to the support forums, any more troubles, don't hesitate to come back!
-Zoey

Problemas con BBM en BB Curve 8310

Hola, recién estoy usando el BB Curve 8310, pues el que tenía (el BB Bold 9780) me lo robaron y no he podido actualizar el BBM por que la página me dice que ese software no está disponible para esta versión de Blackberry, es eso cierto? No puedo tener la última versión de BBM, la que me permite recuperar el backup de mis contactos?
Agradezco su colaboración, un saludo!

Hola y gracias por participar en el foro,
Para tu comodidad, BlackBerry tiene su propio foro comunitario en español.
Aquí tienes el enlace para el foro: http://foros.blackberry.com/t5/Foros-de-Soporte-General/ct-p/bscf_es
Muchas gracias!
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Curve 8310 Calendar will not Sync at all

The calendar of my curve 8310 will no longer sync though I've had no problem before. I have Outlook 2002 and Desktop Software 4.6 and sync using the USB cable for wired synchronization. When the DS progress windows display during sync the sections now move from contacts>tasks>notes. The calendar section is omitted entirely. I uninstalled Desktop Software then reinstalled it but the same problem continues. I have checked the Desktop Software set up and verified that a two way sync of calendar is included. I've been working on this all weekend and am totally frustrated! I hope someone can help!

"What is 6 of 16 that is locking up, I don't believe it is datebook and if that is the case you can disable that conduit temporarily so you can sync your datebook over, if it is datebook, then I would try a program called dbfixit you can get it from www.pimlicosoftware.com I don't know about dbscan and how well it is, but I find dbfixit to be a wonderful tool to find any corruption. "
Well, I don't know. I am assuming it is 6 of 16 files that need to be synced. I'm just telling you what the hotsync window says at the point that it locks up.
How do I disable the conduit and still have the datebook sync? If it's disabled, how would it sync at all? I have set the datebook to "do nothing" and the other applications sync just fine, but not datebook.
I will try the dbfixit as long as you can assure me it won't erase data. Thank you
Post relates to: Treo 680 (Unlocked GSM)
Post relates to: Treo 680 (Unlocked GSM)

Curve 8310 fails to read microSD card

Greetings,
I bought a Blackberry Curve 8310 last summer and it worked fine until November of last year when the phone failed to read my Micro SD media card. Thinking the media card was the problem, I have bought a new media card a few months ago to try fixing the problem. The problem still persists and I need help getting this fixed.
I currently use Blackberry 4.5 Device OS. Under Options in the phone's menu:
Media card support: on
Encryption mode: none
Mass storage mode support: on
Auto enable MSM when connected: Yes
Total space: 1.8 GB
Free Space: 1.4 GB.
This means the phone knows I have a media card but just cannot read it. For pictures, only the pictures I saved onto the microSD card using my computer can be seen, but pictures I took using the phone doesn't show up. When taking pictures, the camera indicates "File system out of resources". For music, all the music is visible, but when trying to play the songs, it doesn't do anything.
I have tried everything from turning off/on the phone, removing the battery to do a hard reset, not downloading any applications to see if they were the cause, and formatting the media card for blackberry use. I have even reformatted the phone 5 to 6 times and installed a clean new OS onto the phone and the problem is still there. The only short-term solution I found in fixing this problem is when using the Desktop Manager to backup my data on the phone. After backing up the data, the phone will recognize my media card and I can access it fine for about 2 to 3 days. Then the phone fails again and I have to keep backing up my data to get my phone to work. Now I am very tired of repeating this process. Either I get a long-term solution or I need a new phone (I believe I still have warrenty).
The phone is great but this problem is getting on my nerves. Someone please help me!

Hi and Welcome to the Forums!
From everything you've described, you've done everything possible. Hence, I recommend you seek out your warranty support.
Good luck and let us know.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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HELP: BB PEARL 8100 TRACK BALL

hi
here is my problem my pearl version was 4.2 before and runs smoothly and then after i updated to 4.5 version something wrong with the track ball suddenly it does not runs smoothly anymore always stop when i scroll then i reinstall the software again and perform battery pull restart its the same.. did i brick my pearl?
Anyone knows how to fix it? or dowgrade to 4.2 version?
PLEASE HELP..

E12 wrote:
i mean the trackball only scrolls up and down.. no right and left..and there is no probelm with th sensitivity..
Hi E12,
Please see KB14168 related to the issue you're experiencing with your trackball failing to roll in a particular direction.
Let me know if you have any further questions.
-HMthePirate
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Curve 8310 - Tracker Ball Grease Problem

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