Curve 8320 - back up memos error

I'm trying to back up all my memos as I'm getting a new phone soon however I keep receiving an error which states the organizer applications on your computer are not supported. I'm on Windows Vista and the BB software appears to back up everything else. What am I missing?

Hey Shockmeco,
Welcome to the BlackBerry® Support Community Forums.
To better assist you with this issue, are you using the synchronization option or the backup feature of the BlackBerry® Desktop Software when you receive this error message?
Thanks.
-HB
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Should i send my curve 8320 back?

i watched the video on inserting media cards and my bb does not have a little lid on it with lock unlock written on it- the sim card slot does but not where the media card should go - did i get a duff one?

Hi,
You need to watch this on a PC. I will give you the link.
I made you a screen shot of the video window. You can click
the icon and make it a FULL SCREEN So you can see it better.
Thanks,
Bifocals
http://www.youtube.com/watch?v=VFe7SDocP54
The Button to the right of the speaker
Message Edited by Bifocals on 02-14-2009 06:51 PM
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App Error 523 reset - Curve 8320

Hey there. My BB curve is showing the app error 523 reset screen over and over. I cant get it to do much. Every now and then when I do a battery reset it will eventually load the main screen on the phone and say something about exception 3 error...something like that then the app error 523 shows up... but for the most part everytime the phone comes on, within 15 seconds the app error 523 pops up and locks the phone up.
Now I have been reading online for the past day or so trying to troubleshoot the issue, and I've read where I have to load the desktop manager and either d/l the new O/S and/or delete any apps that might have caused the issue. My problem is I cannot get the phone to stay connected to the desktop manager long enough to do anything befor the app error 523 pops up and shuts the phone down again. I have tried taking the memory card out and doing it, also tried taking the sim card out, but that error 523 keeps showing up.
Does anybody else know of anything I can try with this phone? It's really starting to get annoying.
Thanks for any advice..

Try this>
If your BlackBerry stays powered off with a black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
Now, See if you uninstall any apps you question that might be cause the error --or theme.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
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Curve 8320 corrupts OS periodically and then cannot boot (blinking LED only)

I have a T-Mobile BB Curve 8320 that I've had for about 9 months, and I have what appears to be a recurring problem.
Three times now, the phone has corrupted its OS, and it will not boot. Each time it does it, the symptoms are first the phone is non responsive, and just shows the spinning hourglass cursor. The last time it did it while in the Mail app, which is the one I use almost exclusively. The phone appears to lock up, showing the wait cursor indefinitely. This time I waited a half hour, and it was clear that it wasn't coming back. So I pushed the power button, and it shut down the phone. But then when I tried to turn it back on, the screen never came up, and it just blinked the red LED "forever." (It was about 18-20 hours before I got around to trying to reload it.) The first time this happened was when the phone was running the OS version it shipped with, which I think was 4.3, but I don't recall. But now it has done it twice while running 4.5.0.81, which is the OS distribution T-Mobile makes available for the Curve.
The first two times it did it, I used the application loader to wipe the device and reload the OS. When in this state, BB desktop manager doesn't see the device since it can't boot. But if you click through to the application loader, you can get it to load. (Or you can run the application loader outside of BB desktop manager)
This time, the application loader started up, offered the choice of what to load, and then proceeded into the next phases. Erasing the device succeeds, as does the next phase where it loads the OS. But then it gets to where it is loading application modules, with a progress bar for each module and one for the overall progress. It got halfway through the overall progress, and failed with an "unspecified error", suggesting to try again. I tried it three times, and it failed the same way each time.
After calling T-Mobile, they bounced me over to RIM, and the first guy had me go through the app loader again with the same result. When he started pursuing USB connectivity issues, I asked to speak to someone else. (There are other devices on this system, both mass storage and input, and none of them ever show connectivity issues. )
The second tech had me rerun the application loader, but this time only select the core OS, leaving out all the apps. This succeeded, and then he had me rerun it, loading the rest of the applications. This also succeeded.
But the problem I still have is this. There is no explanation why the phone corrupts itself every couple of months, or why loading the OS and the applications in one step failed to work _repeatedly_. I believe the device has a bad memory address, and the two step OS load simply danced around it. And it is that which is causing the phone to corrupt its own OS to the point that it cannot boot.
The tech tried to pass of the corruption due to loading third party applications, and while I can accept that a rogue application can corrupt memory locations that it has the ability to write to, I don't know if the BB OS/device uses any form of protected memory, or if apps are essentially unrestrained. The only third party applications I load on this are the Google app, with Gmail, and Opera Mini.
To be honest, if the BB OS is that fragile that I can't even load these two applications on it, I'll be trading it for a different email capable phone.
Anyway, I'm looking to find if anyone else has a phone that repeatedly gets corrupted so it can't boot, and requires a complete reload. Also, is there anyway to test the memory on the phone? I'm going to call T-Mobile back and try to get them to swap my phone, because I can't afford to spend three hours on the phone with tech support every couple of months when my phone dies.
thanks!

Thanks for the reply. Our cases sound a bit different. I seldom use Desktop Manager, as I sync through BES. I do use it for backup though.
But over the time my phone corrupting itself has happened, I've upgraded from BB OS 4.3 to 4.5, which required an update to Desktop Manager, and following that I upgraded to a new computer. So I've changed computers, BB Desktop software, and BB OS software, and the problem has happened across all of those changes.
You should have been able to restore the OS even if it was corrupt. Desktop Manager won't recognize the device if it won't boot, but application loader will still find it. The first two times I did it, I used instructions basically like this: http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry?page=4
But since then I've found I can just access application loader via BB Desktop Manager and do the same thing. I did notice when my OS reload kept failing this last time, that using application loader directly showed more of the failure message. It still wasn't anything useful, but when I reran the reload via Desktop Manager, I recognized the error was the same, but noted that I didn't see all of the output of the standalone application loader.

I cant use my Curve 8320

Good afternoon. I boutgh a curve 8320 in Florida. When I come back to Venezuela, my telephone company says that this phone cant be used because it is not free or release at all. It is new, and then others 2 phones to my wife and daugther are working well.
What can i do? Thank you so much.
CJ
Solved!
Go to Solution.

Is the device "unlocked"?
http://www.blackberryfaq.com/index.php/How_do_I_determine_if_my_BlackBerry_is_%22unlocked%22%3F
http://www.blackberryfaq.com/index.php/How_do_I_unlock_my_BlackBerry%3F
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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BB Curve 8320 software problem

I got my BB Curve 8320 today ... everything working well and I've been able to figure things out myself. Amazing!
BUT ... I went into BB Desktop to remove some applications I don't want. Device was plugged in ... this is the error message I got:
"BB Desktop Software does not have BB Device Software for the device that you have connected to computer."
My device says: Platform - 2.5.0.36 and Application - 4.2.2.180
BB DM version: 4.3.0.17
So ... what does all this mean? And what do I have to do to fix it? (I knew everything was going too well!)
Thanks ...
Jagergwen

Hi and welcome to the forums!
Use this article to check if you have the correct device OS in Desktop software:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03295&sliceId=SAL_Pub...
Thanks
Please let me know
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Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Migrate from Curve 8320 with OS 4.5

How to migrate data from my Curve 8320 with OS4 to Q10 smartphone? BB Link is only for OS5 and above.

Well, there is no problem syncing the contacts and calendar. Unfortunately, the Link software for the BB10 devices does not sync tasks and memos. For that I recommend signing up for Evernote and transferring that data to Evernote. Then you can integrate Evernote as an Account in the Account settings.
Make sure your old device is sync'd up with Outlook.
Then download and install the Link software for the Q10 and set up the sync.
Do you have an email account somewhere? If so, where? GMail? Outlook.com?
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Curve 8320 WiFi access

Can the Curve 8320 access WiFi with WPA/WPA2 encryption?

Long shot, but try to connect to wpa network using the wep protocol on the device.
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Problems syncing Blackberry Curve 8320 with Outlook 2007

Hello all. I have a problem that seems to be somewhat common. I've done some searching through the messages but so far, no luck.
I just got my Curve 8320 and I installed Desktop Manager 4.5 that came with it. At work, the calendar I want to use is in Outlook 2007. It's a work calendar but this is not a work phone. Anyhow, it wouldn't work at all, but I changed one of the options on the phone (based on a comment here) from "Facebook" to the other option (my personal email, not associated with work or Outlook 2007, but that was my only other choice).
Then it began pulling records from Outlook to the phone, but approximately half way through it gives me this error under a window called "Intellisync": "The operation terminated unexpectedly."
I can't get it to go any further than this. Any ideas?
Solved!
Go to Solution.

Morning.
Let's try this. Read through this thread. You probably have a corrupt record somewhere in your calendar.
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=48042&query.id=197058...
Here's the link to setting up advanced logging:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB01451&sliceId=1&docTy...
Thanks for your patience. Let us know how it goes.
IrwinII
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Blackberry curve 8320 spinning hourglass forever end ever

I have a BB curve 8320, version 4.5.0.81
I have visited Tmobile, they replaced the SIMM card. I have a 4gb memory card, yet my phone is constantly in the "spinning hour glass mode" and unable to use. I thougth perhaps it was something to do with service in the Austin TX area, but it happened the entire week I was in Colorado and California. This makes the phone useless--what to do?
The only solution I have found is to remove and reinsert the battery but this is a pain and soemtimes it does not work. My phone is spinnign right now!
And yes, I do a quickpull on it nightly as suggested by T mobile.
Solved!
Go to Solution.

Ahh sorry
correct keystrokes would be ALT+Right-Shift+DEL
and 2206859bytes translates into roughly 2.1MB which isn't alot and may be leading to the problem itself. I would recommend cleaning out some memory on your device, after deleting some of your unused files, cache/cookies, old memos, old texts, anduseless apps... pull your battery and re-check your memory. and see if that helps aswell.
Divide your Bytes by 1024 twice and thats how many MB (roughly) you have
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How to get back voice memos from my computer

Hello, is there any way to get back voice memos from my computer? please help, very urgent, thank you in advance:)

The only method I know of is software called iexplorer. After downloading the program onto your computer, open explorer and navigate to your phone and you will see the voicemails. Copy them to your computer and your all set. Sorry for your loss

How can I transfer all my data from my Pearl to my new Curve 8320?

Help! I have a Mac and have downloaded every bit of software/manual/information/help that I can find and still can't figure out how to transfer all my data from my dying Pearl 8100 to my new Curve 8320. Any suggestions?

Hi Vanessa,
There are two ways to solve your problem.
1) Configure the birthday and anniversary events you have created for last year so that they repeat every year on the same date.
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Hope this helps

How can I get Video Recording! on my Blackberry curve 8320 ???????????? HELP PLEASSEEEEE

Hi, Im a bet stressed out i just got the blackberry Curve 8320 from Tmobile and realized it has no Video recording however the person that sold it to me says they downloaded a program like a converter or something and they used to have video recording on it. Can you please tell me how i can get video recording on mine Please. Thank you.

to use video you need an upgrade. The name is handheld device software OS. I believe you have 4.2. 4.5 is required.
You have to wait for TMobile to release the 4.5 OS.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Blackberry Curve 8320 Smartphone - Recording Videos

HELP! I can't for the life of me figure out how to record a video with my Blackberry Curve 8320 Smartphone. Thanks!

I have may icons but not one for Video Camera. I have one for Media and when I click on it there is an option for videos but can't figure out how to record from this location or perhaps this option is only for watching videos. Thoughts/suggestions? Also, how do I check software version? Thanks SO much!

Trouble updating to iOS 5 on my wife's iPhone 4 connected to our iM, right before download finishes downloading iTunes comes back with the error message Software corrupted during download. Please check network settings and try again later.

Trouble updating to iOS 5 on my wife's iPhone 4 connected to our iM, right before download finishes downloading iTunes comes back with the error message Software corrupted during download. Please check network settings and try again later, however there was no problem updating my iPhone to iOS 5 through iTunes connceted to my dell laptop on the same wireless network. What gives?

Try disabling your firewall; both on your PC and the external Firewall/Router.

Curve 8320 - back up memos error

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