Curve 8320 keeps rebooting

i need help my phone keeps rebooting on its own
Solved!
Go to Solution.

Read this thread about JVM error
"JVM 102" error is generated on the BlackBerry smartphone
If error message persists, you may try this steps using JL_Cmder.
1) Download JL_Cmder, unzip & install to the computer.
2) Now, go ahead and sync all of your info or back it up. If you DO NOT, you will lose it ALL, obviously because we are wiping the device.
3) If you do not have the latest version of the Desktop Manager, download it from HERE
Also, make sure, that you have the OS you are wanting to install to the device, installed to your computer as well.
4) Make sure the Vendor XML file is deleted if you are going to install a OS that is not from your carrier. The vendor XML file can be located by going toC:\ProgramFiles\CommonFiles\ResearchInMotion\Apploader
5) Make sure the DM is closed and plug in BB to computer via USB
6) Go to the JL_Cmder on your computer and double click it to start. Now, this may take a few tries to connect, so keep trying until it does.
7) On the first screen, Press any key to continue.
8) Now, if your device uses a password, enter it now. If not, press "N"
9) Press 4 to initiate the WIPE
10) Press "Y" to continue
11) Now type "blackberry" to continu
12) Now you will see a white screen with a '507' Error Don't worry, this is what you want! You are now ready to install the OS.
13) Open the DM
14) Select Apploader and step your way to the finish. After the OS is installed, it will take anywhere from 15 to 30 minutes to reboot the device. DO NOT UNPLUG THE DEVICE UNTIL THE APPLOADER SCREEN SAYS "THE LOADING OPERATION WAS SUCCESSFUL!!
15) Almost done. Now, with the DM still open go to the Main page and Select "Backup & Restore" and restore from the backup that was made before wiping.
That's it! You have now wiped your device with JL_Cmder
Make sure you follow the instructions, and you shouldn't have a problem. I hope this helps.
Good luck!
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

Similar Messages

Blackberry Curve 8530 keeps rebooting

Hello, I have had my curve 8530 for about 18 months now, and a week ago it started rebooting suddenly, usually when I'm checking email or talking to someone. It repeatedly reboots unless I plug it into the charger. Only then will it stay on after it reboots. I've tried remeoving the battery and putting it back in, but it doesn't help. Also, my blackberry app store icon has disappeared. I tried downloading it again and still can't find it. Is there any way these problems can be fixed?

Hello BNGBNG,
Welcome to the forums and sorry to hear about your issue.
In this case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with selective restore, here is how to restore http://bbry.lv/qgQxLo
Hope this helps.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

My BB curve 9220 keeps rebooting

Dear All,
I have purchase BB Curve 9220. Since purchase i have faced problem regarding automatic rebooting of Phone.
Pls any one help me to solve this problem.

viren_rocky1981 wrote:
Dear All,
I have purchase BB Curve 9220. Since purchase i have faced problem regarding automatic rebooting of Phone.
Pls any one help me to solve this problem.
Hello viren
Welcome to BlackBerry Support Forums
Have you recently installed any application before this Problem started ? Try to remember carefully !
If you have then try to delete any application which you think might be responsible for this issue , from Options > Device > Application Management > locate and delete any newly installed 3rd party application , it might help in resolving your issue, Or try to boot your device on Safe Mode and please check if your device randomly reboots :
KB17877 : How to start a BlackBerry smartphone in Safe Mode
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

BB CURVE 8320 Rebooting

Apparently my BB Curve 8320, is rebooting constantly, what could it be? and how can i repair it?

If you installed any application recentely the try to remove it (if you can access the device). Also remove the media card that is installed in your device and have a soft reset by pulling the battery out for 30 sec.
If performing above doesn't solve the issue then you can try updating or reinstalling the device OS.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

Re: my phone keeps rebooting, I need help!!!!

My curve 9320 keeps rebooting, I don't know what exactly has made it do that, everytime it loads, it reboots again, I have taken the memory I am very worried because I don't know what to do, please help thank you

Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My Media Card keeps Rebooting my BB Curve 8320

I recently got a replacement bb Curve 8320. I had a media card in my old phone and when I put it in my new phone it kept rebooting my cell phone every 1-2 minutes. I went and bought a 4GB Media Card, had the guy at T-Mobile Format it and then went home and placed all of the photos, videos, music and purchased ring tones from my old media card to my new one. When I placed the new Media Card into my phone it keeps doing the same thing. I get the hour glass and then the phone reboots over and over again. Someone please help!!!! The phone has been wiped out and all applications have been updated, so I am not sure why this is happening.
Very FRUSTRATED!,
Thanks,
Jes

its also best when installing the 4.5 software to your BB, that the media card is removed from the BB during the installation. It has been known to cause these problems. Once the software has been fully reinstalled, you can then reinsert the card.
If your card was in for a previous installtion, best to format the card within the BB again.
babylabes
In my very first post I gave you directions on how to locate the exact version installed on your BB. It is very useful information to be able to help you. Also why do you plug the card into your PC to put files on it, you can plug your BB into your PC and transfer them to it that way. and in your case I would follow the instructions of making sure the .dat files are not being copied over, and make sure you dont have anything that is not media content. something you are transferring is corrupted. dont copy the folders over. Copy content in the folder to the new empty folder on the BB. (reformat while in the BB first so you have the folders)
Message Edited by drizzt09 on 07-04-2009 08:42 AM
Message Edited by drizzt09 on 07-04-2009 08:43 AM

Brand New Curve 8320 shuts down and reboots periodically

My Curve 8320 is less than two weeks old. In the last 2 days it has started "timing out" periodically, going to the white screen with timer hourglass, takes several minutes, then when I hit any key I have to enter my password and it starts up again. Any idea as to what causes this and how I can stop it? I have noticed the red SOS icon has been active or at least a few of the times it has happened, could this be the cause?

My Curve 8320 is less than two weeks old. In the last 2 days it has started "timing out" periodically, going to the white screen with timer hourglass, takes several minutes, then when I hit any key I have to enter my password and it starts up again. Any idea as to what causes this and how I can stop it? I have noticed the red SOS icon has been active or at least a few of the times it has happened, could this be the cause?

8320 keeps going to camera

I've had this Curve 8320 for just over a week and last night it started acting strange. The phone keeps going into camera mode, even when I'm not touching it. I can leave it on the counter and within 5 minutes it will go into camera mode and take a picture. I've tried removing the battery and rebooting the phone but it keeps doing it. Any suggestions?

A number of sleep-related issues can appear after incremental Mac OSX updates, including the inability to properly go to sleep, problems waking from sleep, and having your display go to sleep without your Mac going to sleep. The most common culprit is Bluetooth. Try these tips to fix your sleep problems.
WAKE UP
In System Preferences>Bluetooth, uncheck Allow Bluetooth Devices To Wake This Computer. If you are using a Bluetooth mouse and keyboard, you'll have to wake your Mac by pressing the power button.
FILE CORRUPTION
Your Bluetooth preference file may be corrupt-you'll need to delete it. Turn Bluetooth off, then go to the /Users/user name/Library/Preferences folder. Look for a file called com.apple.Bluetooth.plist and trash it.The OS will create a new preference file when you enable Bluetooth again.
ENERGY SAVER
If you have issues with a Mac or display that goes to sleep at inappropriate times, you may have a problem with Energy Saver. Delete the following .plist files and restart:
-/Library/Preferences/SystemConfiguration/com.apple.PowerManagement.plist
-/Users/username/Library/Preferences/com.apple.systemuiserver.plist--(username is your name or System Administrators name).
-/Library/Preferences/SystemConfiguration/com.apple.AutoWake.plist
A restart is very important after deleting these plists. After a reboot your Mac will then generate new ones.
Some, in these forums, have had luck fixing sleep issues downloading the Combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try.
Yours would be the 10.4.4 Combo update. Others reading, download the combo update that applies to you!
Cheers!
DALE

While charging my new 9320 it keeps rebooting every few minutes

I upgraded to a BB Curve 9320. Today it is charging for the first time, but while charging it keeps rebooting, not continually but every few minutes. I already connected it to my computer which has Windows 7, to the Blackberry software and synced it with Contacts etc, but it is still rebooting. Anyone know what's wrong?

Hi and Welcome to the Community!
So, it only does this while charging, and only while charging on the wall charger? What about just charging to the PC? Or to a car charger? What about different wall/car chargers than those you already have?
In any event it is possible that your battery may be defective...to test, this sequence is needed:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Disc Card Size for Curve 8320 (AT&T)

I ordered the Curve 8320 (AT&T) which is in transit as I type and I was looking at ordering some accessories from Amazon. While checking the SanDisc Cards I noticed several different complaints about the sizes.
Some said 8 GB was too big and there were complaints about what class they came at. Some thought it was going to be class6 or 4 and it came as class 2. I'm pretty ignorant to any of these things and wouldn't have even known about it had I not read the reviews.
Also they were talking about getting the card with the adaptor. I suppose thats so the card can be put in the desk top slot?
I'd like to know in laymens terms what I should get that will make things the easiest for me to deal with.
wouldn't simply connecting the BB with the cord to my PC be the simplest...and why would I need to do anything different like some of the reviewers in Amazon speak about?
I was looking to buy this card with the adaptor. 8GB class 4 with adaptor for $20 Does that sound right? (or the one below this link? )
http://www.amazon.com/gp/product/B001CQT0X4/ref=s9subs_c1_23_at2-rfc_p_si2?pf_rd_m=ATVPDKIKX0DER&pf_...
Then there's this 4GB that says it's specifically for the Curve 8320..hmmmm
http://www.amazon.com/Professional-Kingston-Gigabyte-BLACKBERRY-formated/dp/9982122428/ref=sr_1_2?ie...
I'm also buying the film protector for the screen ... thats a given...as well as one of these nice heavy looking rubber BB protector skins.
http://www.amazon.com/BlackBerry-HDW-13840-007-Rubberized-Skin-Devices/dp/B000ROI682/ref=wl_it_dp?ie...
Any information goes very appreciated.
Thanks mucho
andy
Thanks much
Message Edited by andybuildz on 12-29-2008 11:32 PM
"If opportunity doesn't knock, build a door."
www.cliffordrenovations.com

First things first. You will need to check what version OS your device is running before deciding on what size card to get - unless you upgrade the OS to 4.5.0.81 or higher. The 8320 can come with OS 4.2.2 which only supports a 4 Gb card. Supported card size info can be found here. Check this post for info on upgrading you device's OS.
Second, I don't know what "Class" means with an SD card - I would guess it means what speed it is. Speed is really only a significant factor for high resolution (over 5 Megapixel) cameras.
While you can simply plug your BlackBerry into your Computer using a USB cable (at which point the SD card will appear as any other USB removeable drive), it is always pretty slow. I would strongly recommend getting a Micro SD card with an SD adapter - and of course a card reader for your PC if you don't already have one. Do major transfers using the SD adapter (more than a Gig of data), and use the USB cable for smaller transfers. You'll want to keep the shuffling of the card to a minimum as it is difficult to get to on the 8320.
Jerry

Phone keeps rebooting for no reason

I just replaced the battery in my Curve 8530 and it keeps rebooting for no reason at all. Any suggestions/resolutions?

Hey daVadar,
Have you tried removing and inserting the battery ? i would suggest trying to back up and complete a clean reload of the device software and test before restoring your backup: http://btsc.webapps.blackberry.com/btsc/KB11320
Cheers.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

BB Curve 8320 OS 4.5 hangs periodically, makes the phone unusable

Hi there,
I have a T-Mobile Curve 8320 running OS 4.5 whcih I updated from the web on my laptop, and installed to the BB device via a USB cable. I also am running the latest BB desktop software, 4.7.
I'm having hanging issues where a clock icon appears on the screen and makes the BB impossible to use for several minutes. This happens several times throughout the day and is very frustrating.
I do not use a media card. I am, however, using Google's synch software for my calendar. I wonder if that's causing the hang.
I went to Options/About and see this:
BlackBerry 8320
smartphone (EDGE, Wi-Fi)
v4.5.0.81 (Platform 2.7.0.78)
Cryptographic Kernel v3.8.5.32a
Micro Edition Configuration: CLDC-1.1
Micro Edition Profile: MIDP-2.0
Micro Edition JTWI Version: 1.0
Micro Edition Media Version: 1.1
Micro Edition PIM Version: 1.0
Micro Edition File Version: 1.0
Micro Edition Bluetooth Version: 1.1
Micro Edition Location Version: 1.0.1
Micro Edition Security and Trust Services (APDU) Version: 1.0
WLAN Version: 2.3.0.74
If you can help me solve this hanging issue, I'd be very grateful.
-- Zachary

Low Memory. 4mb file free is severely lacking. You need upwards of 15mb file free.
First thing? Check the File Free at Options > Status, what is the number at File Free? Now, remove the battery of your device, hold a minute, replace and reboot. What is the File Free now?
Read this: http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...
And this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...
Additional links to read:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15345&sliceId=SAL_Pub...
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14320&sliceId=SAL_Pub...
http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14213&sliceId=SAL_Public&command=show&forwa...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Keep rebooting

i just bought BB Curve 9360 for 6 months and it keep rebooting itself? how to fix it? thanks

Hi and Welcome to the Community!
Please try the tricks documented in these articles:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BB Curve 8320 software problem

I got my BB Curve 8320 today ... everything working well and I've been able to figure things out myself. Amazing!
BUT ... I went into BB Desktop to remove some applications I don't want. Device was plugged in ... this is the error message I got:
"BB Desktop Software does not have BB Device Software for the device that you have connected to computer."
My device says: Platform - 2.5.0.36 and Application - 4.2.2.180
BB DM version: 4.3.0.17
So ... what does all this mean? And what do I have to do to fix it? (I knew everything was going too well!)
Thanks ...
Jagergwen

Hi and welcome to the forums!
Use this article to check if you have the correct device OS in Desktop software:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03295&sliceId=SAL_Pub...
Thanks
Please let me know
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Cannot open attachments on Curve 8320

I really could use some help on my new Curve 8320. I had this identical phone up until my charging and syncing port broke away from my phone. I was not able to transfer my data from my old phone to my identical new model. I have gotten all transferred to the same set up but i am not able to get the attachments to open. I keep getting "this attachment type can not be viewed on your device" I have searched and similar problems have been raised but the responses have not resolved my problem. On my new phone I have the blackberry service 4.5.0 and the Documents to go 1.002.016 installed. I have wiped the phone clean, reinstalled and have made sure that all have permissions to the "allow" status. The funny thing is my old phone that did open all attatchments with no problem had the blackberry attachment service loaded but not the Documents to go.

Device OS 4.5 has been out for about a month in Australia...
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~

Curve 8320 keeps rebooting

Similar Messages

Maybe you are looking for