Curve 8320 won't charge

I have a new Curve 8320 that doesn't charge.  It worked for a week and then it just stopped charging.  I've tried the USB charger, three different BlackBerry wall chargers, and two different batteries and nothing has worked.  I had a friend charge my battery in her Curve and the battery and phone both worked fine until it was time to recharge again.  Does anyone know of a solution to this problem? If not, does anyone know where I can send the phone to have the problem fixed?  BlackBerry has been less than helpful since I don't pay for their technical support (which is BS if you ask me....it's not like I'm trying to run the world from my phone, I just want it to charge).  The phone less than a year old.
Thanks in advance,
WJ

Where did you purchase the device?
The carriers which sell the devices provide the initial first line support. If it is less than a year old, in most cases, the warranty is good for a replacement device. That will vary for some carriers.
Leave the device to charge 2-3 hours, and then, still connected to the USB cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage).
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