Curve 8330 keeps shutting off and now is frozen

Please Help!  My phone has an issue with shutting itself off whenever it feels the urge to.  It started as an every once in a while thing now it is a constant headache.  I can be using it or not.  It is charged regularly.  Now I have an even bigger problem.  It has frozen at the home screen with a portion of the 100% verified screen stuck there in the middle of the screen.  I can't do anything.  Right now it is showing an all white screen with the error message of  "App error 523"  Reset.  It will do that sometimes instead of just shutting off.  I have tried wiping it.  I have tried to restore but nothing happens.  It will just sit there forever doing nothing.  I took it to my local store and was told it was a software problem.  They said I could restore it back to factory settings and start over but I had to have the original disc, which I have no idea where that is.  I tried restoring from my Desktop Manager it can read that it is connected to my computer but it can't seem to transfer anything.  I'm guessing because the phone is frozen.  Again please help.

Did it happen after installing any software, even from the blackberry app world, if so remove that app, also make sure you have enough space free on the device.
I had this prob, removed the app and all good since then.

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