Curve 8330 problems?

OK you know on the service bars part how it normally says "1EXV" {or whatever it is} and then how many bars you have? Mine just says "1x" and even though it's full service my phone is slow, and it takes too many tries to send a simple text. When I try to BBM anyone, it says "contact is unreachable". Is this just my service provider {MTS} or something else? Help!!

Hi and Welcome to the Forums!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Best!
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Similar Messages

Facebook 2.0 Upgrade on Curve 8330 Problems.

I've got a Blackberry Curve, 8330 (v4.5.0.191) (Platform 3.4.0.62), currently have Facebook 1.9.0.28 installed, running fine. I've gotten a notification saying Facebook 2.0 is available, but I cannot download it for some reason. I go to the "Options" setting within Facebook, "Check for Upgrade," get a notification saying there's one available, etc. Click the "Yes" button to perform the update, which opens the BlackBerry Browser. The page ends up being blank. The page address is
http://www.blackberry.com/app_includes/mobileapps/facebook/static/index_redirect.shtml
Have tried various emulation modes with the BlackBerry browser, as well as trying to get -somewhere- using Opera, which is also installed on my phone with no avail. I have no cord to sync my phone to my computer and do it that way, as I moved and a few things were misplaced.
I've gone through the Blackberry App World, although it shows that the newest version is 1.9.0.28, even though I know there was a recent release. My phone is entirely up to date, as far as OS and everything else goes.
Is there a place I could download the .jar/.jad file directly? or is there a fix for this?
Any help would be appreciated.

Same with mine.
Apprently there's a new OS release for the 8330 (v5.0.0.438), although not released through all carriers. My phone is "Up to date" according to the over-the-air Wireless Update in the settings thinger (I use Verizon), but this is installable. I personally have issues getting the Loader.exe to work , but you may have better luck. Have a gander at this thread-
http://forums.crackberry.com/blackberry-curve-83xx-f52/latest-official-os-8330-5-0-0-438-a-412168/

Curve 8330 problem

Hi my BB 8330 will turn on no problem but it will do one of two things no matter how many times I pull the battery. Either the screen will stay black even if I hit a key as if the phone is off unless I plug the phone in. Or it will act normal but when I go to enter the password to get into the phone every single button acts as a character so when I hit the alt button to enter a number, it will enter another character into the password. If I try to hit delete, it will enter another character into the password. It still keeps time and receives messages (I have 2 now) but I cannot access it. Please help.

log into your BIS account and resend service books or use email settings on your BB to push service books.
if you are on BlackBerry server, have your IT re-push service books for you.
Click on KUDOS to appreciate our efforts and mark the thread RESOLVED if your issue is resolved.

BlackBerry Curve 8330 problem opening attachments

I have not encountered any problems opening attachment on my BlackBerry Curve before, but recently I have been receiving this error message "More request cannot be completed. Service book information not found". Does anyone know what "Service book information not found" mean. What is the "Service book" and how can I fix "information not found"??
Pchmike

log into your BIS account and resend service books or use email settings on your BB to push service books.
if you are on BlackBerry server, have your IT re-push service books for you.
Click on KUDOS to appreciate our efforts and mark the thread RESOLVED if your issue is resolved.

8330 Curve MMS Problem

You have probably ALL heard about some BBs not retrieving MMS picture of video messages. Well, Here's my story...
I had a Pearl 8130. I called my provider (Verizon) because I couldn't retrieve picture messages. Always said "Not retrieved yet", then I'd click retrieve now, it'd pop up saying retrieving now, and close immediately. Tried battery pulls, re-registering with the network... You name it, I probably tried it. So like i said, i called Verizon. They took 3 days "investigating" the issue to come back and say, your phones broke. Woot! *morons*. So i gave them a hard time, cause its a real pain to get new keys for all my apps n what not. So they agreed to upgrade me to a brand new Curve 8330 for my troubles. Well, I got my shiny new Curve today, and guess what?!?!?!?!?!?!?!?! MMS still dont work...
So... I have search high and low, and tried all i have found to fix this problem. Nothing seems to work, Does anyone else know? Perhaps something to have Verizon look into? something they normally wouldn't check? Or a weird setting? Bad app, that causes problems? Anything? I'll try anything. I love the BBs, but i need my picture messaging. Hope someone can help. Thanks for reading my life story *Boring*
EDIT: Removed private information
Message Edited by Andy on 07-01-2008 06:30 PM

Another thing I had to do (for my T-Mobile BlackBerry) was to make sure that Enable Push was enabled in Options > Advanced Options > Browser Push. Once I enabled that (along with Enable MDS Push and Enable WAP push) my MMS messages worked fine.
Now I don't know if a Verizon device will have those same settings, but you can check it out.

Curve 8330 Voice dialing and sound problems, Please help!

I got this black berry curve 8330 from a friend on the weekend to replace my broken Pearl. He said it worked fine but it sometimes had a voice dialing problem. After wiping all the personal data and activating the phone the voice dialing went nuts. Every 6 to 9 sec the voice dialing would activate with no sound. meaning you don't hear the lady voice say, "say a command". After reading many forums posts I download memmax and removed all VAD files. But I will still left with no sound. I went and did a test on the hardware and the speaker and microphone both worked fine. Puzzled I tried playing a ringtone, , it plays maybe the first second of the file and then the sounds goes away but I am able to get it back by press the Speaker/$ key. I then tried making a phone call and the phone was working just fine. About an hour later I tired calling someone and the issue had raisin again. This time I was unable to get the sound back. (I tried resetting many times with no success.) I could still play media files, but was unable to get sound making or receiving calls (this includes the other party not being able to hear me as well.) I tired changing profiles with no success. I then did some more reading and tried updating the OS. Once that was done and voice dialing had been reinstalled and started acting up again. SO I removed it and basically everything happened all over again. So right now I have a phone that I can’t make calls on but I can still text and use the internet. Does anyone know a solution to this problem? Should I try wiping the OS and reinstall or is this phone toast?

The msi nforce package 2.29 fixes the NVMCP.SYS error and turns it into a very rare system freeze. 8o
Very rare!
been waiting almost 9 months for this fix so i could pull the damm soundblaster out! :O

Problems with BB Media Sync and Curve 8330

I having problems getting BB Media Sync to work with my curve 8330. Some background info:
I am using Windows 7 (I have also tried connecting it on a PC running XP to no avail).
I have an 8 GB microsd card in my curve.
BB Desktop software recognizes my BB.
Windows Explorer does however does not (no removable storage shows up in My Computer (this is true on both my PC running 7 and the one running XP).
I have already checked that mass storage is enabled.
The error message that I get is "Your device is not recognized by Blackberry Media Sync...".
My BB flashes the connecting screen for about a second and then says "Connected to Desktop" when I open BB Media Sync but to no avail.
I have also already tried formatting the microsd card in the blackberry "Media" menu.
I have tested to make sure that its not a USB connection problem and that is not the issue.
I'm at a loss of what else there is to do, can anyone help please?
Thank you in advance.

I am having a similar problem with my Curve 8330, though I use a Mac and have tried connecting to a PC to only get the same results.
I have a 4GB Micro SDHC
My BB will connect with BB Desktop Manager to sync calendars, contacts, etc. but no media
Although the computer and the Phone communicate via Desktop Manager, my BB device does not show up in finder
I get an error message that says mass media storage mode must be activated
I have activated these features under Options/Media Card: Media Card Support - On; Encryption Mode - None; Mass Storage Mode Support - On; Auto Enable Mass Storage Mode When Connected - Yes
I have reformatted my Micro SDHC card

Problems syncing BB Curve 8330 with Outlook Express

Just got a new BB Curve 8330 and love the phone, but having problems syncing with Outlook Express 6.0. I am running Desktop Manager 4.5 (started with 4.7 and had same problem) and Windows XP SP3. I need to sync Addresses and Calendar. When I go to configure syncronization and select Calendar and Setup, I never see any option for Outlook Express or Outlook (only see ASCII and Yahoo). When I select Addresses and Setup, I do see and select Outlook Express. However, when I syncronize no addresses are moved across to the Curve.
Any ideas on how to get the Outlook Express options to appear on Calendar Sync or how to troubleshoot why the Address Syncronization doesn't work (i.e. is there a log file that might have errors I could look up?) If necessary, I also have Outlook 200 on this computer if I have to go that way.
Thanks in advance for any help!!
Ron

Hi LeslielG,
Welcome to the BlackBerry Support Community.
Can you please verify that the appointments being deleted during synchronization are still on your BlackBerry® Bold™ 9900 smartphone? If they have been removed due to the Keep Appointments setting, the synchronization will try to remove them from Microsoft® Outlook® as well. This KB article provides more information on this. "Calendar items occurring in the past are being deleted from the calendar application on the computer" http://bbry.lv/KKQSel
Hope this helps.
-FS
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BlackBerry Curve 8330 Sound Problems...HELP!!!

Okay I just got my BlackBerry Curve 8330 about 2-3 weeks ago and it's great. But yesterday I noticed that the notification tones for the sound profiles aren't working I've checked them to make sure it's not on mute or turned off, and they weren't. And when I went into the media thing and went to go listen to the ringtones, they wouldn't even play. I don't know what's wrong with it, I've tried looking at the help thing in my BlackBerry, but it doesn't help. Also I don't have internet on my BlackBerry so that can't be a cause. Can anyone please help me and tell me what's going on with my BlackBerry and help me fix it?

Does it happen 3 times a day?
I do a pull once a week just for maintenance. Like a PC you can have fragmented memory, temp files, open files from rouge apps, etc and doing a battery pull resets them.
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Camera Problem with Curve 8330

Hi - I have a Curve 8330 and the camera has recently started acting strange. When I look at the screen to take a picture, the image is "posterized" (ie, it looks like an Andy Warhol poster, with strange colors).
I can find no setting to fix this...I have also tried both a hard and soft reboot, with no luck.
When I take a picture while looking at the "posterized" screen image, it does not save it, even though I have plenty of file space left.
Help! :-)

I am having the same issue as well (and done the same things), and have not been able to find anything either. I am not sure if this is now a hardware issue and not a software issue.

BlackBerry Curve 8330 Media Card Problem

I just bought a BlackBerry Curve 8330 from amazon and activated it. Everything works perfectly except when I put a formatted media card into the device it says in options>media card: A media card is not presently inserted in the device. I have tried everything, the battery pull, reformatting the card, reformatting the O.S. and nothing seems to work. I have tried 2 different media cards in this device, a 1gb one and a 2gb one and both don't work. I tried them in other phones and they work perfectly. I would greatly appreciate some support. Also, could I send the phone into Verizon or take it to a Verizon store for repairs even though I bought it online?

OK, try this with the Media Card in the device:
(you cannot "hide" the entire Media Card, you can hide subfolders)
So, open the Media icon > press the Menu key > Explore.
Navigate to the Media Card > BlackBerry > Pictures.
Press the Menu key there > Properties, can you UNcheck the "hidden" property?
If it is grey and uncheckable, it is an empty box, or checked?
Can you see ANYthing in the pictures folder?
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Can't open picture attachments on BlackBerry Curve 8330

I just traded my Pearl 8130 for the Curve 8330 yesterday. While I think I made the right decision, I'm a little annoyed by the fact that for the most part, I can't open email attachments. Keep in mind, this is when I actually use the Internet Browser to access my various accounts. In other words, I'm actually going to www.gmail.com and www.hotmail.com. When I get into my Hotmail, it'll show the paper clip signifying an attachment but won't give me any sort of option to open it. It just lists the file name(s) and that's it. When I go into my gmail, if I've got an email that only contains one or two pictures it'll usually open those. But any more than that and it's the same deal with Hotmail, except that it'll actually have the "6 Attachments" link that I can actually click, but when I do it just lists the file names in regular type and there's no option whatsoever to open them. It doesn't open any kind of thumbnail either.
It's kind of a bummer to me because I have a lot of saved pictures in my email accounts that I'd like to save on my phone as well. If all BlackBerrys are like that, I'll just deal with it and shut up. When I get email attachments in the accounts I've set up to go directly to my BlackBerry I can always open them, so maybe this is just normal for BlackBerrys. But if mine is actually having a problem I'd really like to get it fixed. If that's the case, does anyone have any suggestions as to what I can do? I already resent Service Books and took the battery out and put it back in. That's all I've tried so far. If all else fails I can just take it in to Alltel to have it looked at but it'd be nice to avoid having to do that. I know there are other ways to go about this... I can always just manually move them to my phone's memory card from the computer and stuff. Getting them directly from my email would just be a little quicker.
Thanks, everyone!

Blackberry browser isnt exactly the same as a browser on your PC. It has limitations, such as sizes. when you added the email to your BIS account its now mail on your device which is the primary function of a blackberry. when using BIS or BES emails, they are designed to truncate if too big, but if you wish to look at more it gives you that option. www.hotmail.com is not designed to accomodate blackberry. Your best option is to stay to the BIS email option.
Not to mention it uses less of your data bandwidth to use BIS email rather than browsing to www.hotmail.com

Google Maps no longer works for my Verizon Blackberry Curve 8330. What is wrong with Google???

For the past 11 months, Google Maps and Gmail have worked wonderfully with my Verizon Blackberry Curve 8330. Tonight, all of it stopped working. I tried to load Google Maps and failed. Kept getting the error message "Network Unavailable, blah blah blah". I tried restarting the phone, removing and reinserting the battery, until I finally uninstalled Google Maps. Now when I point my browser (OperaMini) to m.google.com to download and reinstall Google Maps, it says "Sorry the Google Maps application does not work on your 8330." This makes NO sense. Why would Google suddenly remove support for my phone? Is there a work around? Before uninstalled, I tried all sorts of tricks with editing permissions to no avail.
Also, Gmail is refusing to check mail, occasionally saying that a data connection is needed. That also makes NO sense as I have great phone reception.
My internet (OperaMini) and normal calling and texting capabilities are unaffected.
In conclusion: Is there ANY WAY to get these Google applications to reinstall and work on my phone? Or has Google screwed me over? Any help would be tremendously appreciated!
Thanks,
Hyun
Solved!
Go to Solution.

Yes there are some issues with data connection with all carriers.
Major outage!
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Can't transfer calendar: Palm Treo to Curve 8330

I've been helping my husband switch over from his Palm Treo 600, using Palm desktop, to new BB Curve 8330. A salesman transferred name and tel #s only. I've managed to switch most of his Palm into Outlook, and sync'd Outlook with the BB. The only problem now seems to be that the calendar is not syncing over to the BB. Suggestions???
I have tried to sync setting configurations several different ways: to sync all or calendar only, to have Outlook override device, and two way. Nothing will get the calendar over to the BB, although all his addresses and tasks are there now. Help!
TIA,
Michelle (for Chuck)
Solved!
Go to Solution.

Hi,
Outlook 2003 and desktop manager v.6 will be perfect!
Yes install the main email address on the Blackberry to match Outlook.
On the Blackberry you get a calendar for each email address you use.
Only one can be synchronized with the Outlook calendar.
You can go to Outlook, tools, email options and make sure of the default account.
Then on the Blackberry from the home screen, options, advanced options,
default services. Use the main email options CICAL is the calendar and CMIME is the email.
By placing them as default you then sync email address to email address calendars.
Make sense?
Let me know if you need anything else!
Thanks,
Bifocals
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BB Curve 8330 that chirps

I have a BB Curve that chirps when I am in the middle of a call. It doesn't matter if I am using my handset, if it is on speakerphone, or if I am using my bluetooth. Verizon sent me a replacement phone and it is still doing it. Is anyone else having the same problems>

Hi,
The problem you describe was found to be an error with the software on your phone. See the thread at http://community.vzw.com/t5/BlackBerry-Devices/High-pitched-sound-beep-while-on-calls-on-BB-Curve-8330/m-p/169248#M13360
Doc

Curve 8330 problems?

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