Curve 8330 Stereo Headset Issue.

Hello, I purchases a new Curve 8330 a few days ago and the headset which was included with it (the 3.5mm 4 Pole Stereo Headset) does not work when I play music from the Internet or from the Media. It also doesn't work with any calls. The volume always comes out of the speaker in the phone, not the headphones. Is the headset exclusively for Bluetooth use? My iPod headphones work on my Curve and the Curve headphones work with my iPod, so I'm confused.
I read the previous posts related to headset issues and I couldn't find an answer to this. Thank you!

I'm having a similar problem... my blackberry headset does not work properly. I mean.. it was working when I first got it-- and then all of a sudden, it stopped. It was cold outside, and I never really thought about it again. I was frustrated... and about a week ago I called tech support to inquire...
They siad my blacberry headset jack was most likely damaged, as:
My boyfriend also has a blackberry, and I had the same problem with his out-of-box blackberry headset. (It would work, and then not work unless I pulled it out of the jack slightly).
Regular headphones I use with my ipod worked just fine in my blackberry (curve, by the way).
My headset worked in a sales associate phone when I took it into the store. Granted... my store doesn't fix blackberries-- they just have you send them in.
Luckily... I'm under warently. I wish I weren't so in love with this phone... it seems to be really fragile. My last one was coming apart at the seams in the back around the battery come day 2....
... wait until you try to upgrade your phone's software...... whew. It's rough.
--- ps. it's working plugged in right now and i'm indoors...

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Curve 8330 unable to sync due to USB issue

I am unable to sync my Curve 8330 with the desktop application. The error indicates it can not see the device. I have tried all of the USB ports. I downloaded from the web version 4.5 (the Curve came with 4.3). I took the USB cable back to Verizon (my carrier) thinking it was somehow broken. I have my IT work on my system for 60 minutes, and sopke with tech support for Blackberry 3 times.
My system information is as follows:
Phone - Blackberry Curve 8330 (Verizon model # RBU21CW)
Computer - IBM T43 Laptop
System - Microsoft Windos XP (Professional), version 2002, service pack 2
Carrier - Verizon
Any help is more then appreciated....

Hi and welcome to the forums!
please try to down load the BB USB device drivers on this link:
File name: BlackBerry USB and Modem Drivers ENG (DM4.5 B13).msi
File size: 12.33545 MB
Date posted: 24-June-07
Download Software
Please let me know if this helps!
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BB Curve 8330 Trackball issue

Greetings all - I've been having an issue related to my BB Curve 8330. When I roll the trackball, it works fine when it's moving left to right, right to left and moving up. But, it will not scroll down. I've removed the battery to try and reset it, have also used "dust off" to try and blow out any dirt that may have lodged in the ball. All to no avail...It feels like it's "sticking" when I scroll down. Any thoughts as to what may be wrong and how to resolve the issue? In advance, thanks!

Hello landmark54,
The following article may help regarding your trackball:
http://www.blackberry.com/btsc/KB14168
If not, you may want to contact your point of sale for options.
Cheers,
-FB
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Compatible Headsets for BB Curve 8330

Anyone know where I can find out what headsets are compatible with the Curve 8330? I'm really liking the BlueAnt V9i but I want to make sure it will work. Anyone know?

Thanks Jeremy & Sugrat for the reassurance that most headsets will work with my Curve!
I have to apologize for my model number goof, it was the Z9i that I was looking at. I had originally gone to Plantronics mfg. website to check on the Voyager 520, but their interactive product finder said it wasn't compatible & were only suggesting their products as alternatives. When I couldn't find anything on BlueAnt's website that said it was compatible with this specific model (it just said BlackBerry), I thought maybe they were proprietary (& hoping not!).
So as long as the headset is compatible with BT2.0, then I should be ok, correct?

Curve 8330 email & Mac Mail issue

I have a Curve 8330, about two years old. Service from VZW, and I am set up with BIS. My email account is from comcast.net. My laptop is a MacBook Pro and I use Mac Mail for my email program on that. I just changed over from using Entourage (by Microsoft) for Mac to Mac Mail as my default email. The day I did that I started receiving (on my Curve) emails from Nov. 2009. That corrected when I had Verizon delete my email account and re-establish it. Then just today I received some duplicate emails of what I had already received earlier in the day. NOTE: Neither the old emails nor the duplicates showed up on the laptop, using the same email address. The duplications have not happened since noon today. VZW CSR went into the BIS website to establish my account and I just validated that. THE Question remaining (besides what caused the old emails and the duplication) IS: when I receive emails on the laptop Mail first, they show up BOLD (as unread), within seconds of the same email coming into the Bb Curve, the email on the laptop goes to Un-Bold as in Read already. That never happened in Entourage. What's up with that?

The issue with the duplication and old email is probably due to the messages being left on the mail server, and when you changed mail programs it downloaded them all again. This somehow made these messages look like new email to the BlackBerry Internet Service, so it downloaded them to the device again.
As for the read and unread status changes, I have a few questions. Do you have your email account setup in your Mac Mail as IMAP or POP? Also do you know if your email account is setup to use IMAP or POP on the BlackBerry Internet Service?
Hope this helps.

White space issue in displaying page on Curve 8330

Hi All
I am using a lot of <div> tags on my jsp page to be displayed on Curve 8330 I am getting unnecessary white space after the last <div> tag . I have tried to set <div> and <body> tag style attributes like padding and margins to "0px" but with no luck.
Would really appreciate help on this.
thx

Hi,
File to Idoc and Idoc used is ORDERS05.
Is IDOC occurence on target side is unbounded or 0..1???
If multiple occurence means then u need to change the IDOC structure, just change the occurence to o.unbounded.
Whenvever i am opening the payload with notepad i am able to see the space as 70th character and whenever i am checking the XML the space has been truncated for same.
I understand from above that the payload is correct with 70th character is space , but when u see the XML Payload in moni, the size is less or the white spaces are trimmed out.
So u neeed to add extra attribute on sender FCC
node.fieldContentFormatting nothing
by default it is trim u need to change as nothing..
Let us know the result
Babu

Bluetooth Curve 8330 Issues

I have a Blackberry Curve 8330. I tried to pair it with my car's HFL, Acura TSX. The car cannot find the phone, and I think I have tried almost everything. Not only can my car not find my phone, but my friends' phones cannot find my phone. I made it discoverable, deselected the serial port profile, removed encryption (security level still high). Any ideas? Thanks!!!

Hi and welcome to the forums!
A couple of places for you to visit: Blackberry 101 Tips & Tricks
Perhaps it is not yet a supported system? See this kb Supported Audio Car kits
Happy to have you here!
IrwinII
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Jabra bt620s stereo headset cuts out

Hi Everyone,
I am using the Jabra bt620s stereo headset and love it. BUT, when I am listening to music it cuts out for a few seconds. Has anyone else experienced this and/or know of any fix? It is always fully charged and close to the Blackberry. BTW - I am using the Sprint Blackberry Curve 8330.
Thanks in advance!

H I and welcome to the forums!
here is a list of the supported Bluetooth devices by Blackberry:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04009&sliceId=SAL_Pub...
Please let me know if you need more assistance!
Thanks,
Click Accept as Solution for posts that have solved your issue(s)!
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8330 Stereo Audio Problems

I just purchased a Sprint 8330 and I tried using the stereo headset that came in the box with my device and I am only getting mono output.
I tried this with many applications and files, just to make sure I wasn't listening to any mono music or what not.
Has anyone had this happen to them? Any audio setting on my device?
I like the BB headset, it is well-designed and appears that it will fit my needs (I am not an audiophile), so buying an aftermarket headset is out of the question, plus I expect everything should function right out of the box with little to no effort on my part.
Frustrated.
Solved!
Go to Solution.

The device does play music in stereo. I have finally got a cheap pair of headphones from Walgreen that works fine.
The mono is the short in the cord.
If this gives you your solution, please resolve the post. As the originator you are the only one that can do so.
Select the post that resolved your problem and use the options over the yellow kudos star.
Thanks very much! Other users will be able to find resolved issues much quicker!!
Click Accept as Solution for posts that have solved your issue(s)!
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Google Maps no longer works for my Verizon Blackberry Curve 8330. What is wrong with Google???

For the past 11 months, Google Maps and Gmail have worked wonderfully with my Verizon Blackberry Curve 8330. Tonight, all of it stopped working. I tried to load Google Maps and failed. Kept getting the error message "Network Unavailable, blah blah blah". I tried restarting the phone, removing and reinserting the battery, until I finally uninstalled Google Maps. Now when I point my browser (OperaMini) to m.google.com to download and reinstall Google Maps, it says "Sorry the Google Maps application does not work on your 8330." This makes NO sense. Why would Google suddenly remove support for my phone? Is there a work around? Before uninstalled, I tried all sorts of tricks with editing permissions to no avail.
Also, Gmail is refusing to check mail, occasionally saying that a data connection is needed. That also makes NO sense as I have great phone reception.
My internet (OperaMini) and normal calling and texting capabilities are unaffected.
In conclusion: Is there ANY WAY to get these Google applications to reinstall and work on my phone? Or has Google screwed me over? Any help would be tremendously appreciated!
Thanks,
Hyun
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Can't transfer calendar: Palm Treo to Curve 8330

I've been helping my husband switch over from his Palm Treo 600, using Palm desktop, to new BB Curve 8330. A salesman transferred name and tel #s only. I've managed to switch most of his Palm into Outlook, and sync'd Outlook with the BB. The only problem now seems to be that the calendar is not syncing over to the BB. Suggestions???
I have tried to sync setting configurations several different ways: to sync all or calendar only, to have Outlook override device, and two way. Nothing will get the calendar over to the BB, although all his addresses and tasks are there now. Help!
TIA,
Michelle (for Chuck)
Solved!
Go to Solution.

Hi,
Outlook 2003 and desktop manager v.6 will be perfect!
Yes install the main email address on the Blackberry to match Outlook.
On the Blackberry you get a calendar for each email address you use.
Only one can be synchronized with the Outlook calendar.
You can go to Outlook, tools, email options and make sure of the default account.
Then on the Blackberry from the home screen, options, advanced options,
default services. Use the main email options CICAL is the calendar and CMIME is the email.
By placing them as default you then sync email address to email address calendars.
Make sense?
Let me know if you need anything else!
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Camera Problem with Curve 8330

Hi - I have a Curve 8330 and the camera has recently started acting strange. When I look at the screen to take a picture, the image is "posterized" (ie, it looks like an Andy Warhol poster, with strange colors).
I can find no setting to fix this...I have also tried both a hard and soft reboot, with no luck.
When I take a picture while looking at the "posterized" screen image, it does not save it, even though I have plenty of file space left.
Help! :-)

I am having the same issue as well (and done the same things), and have not been able to find anything either. I am not sure if this is now a hardware issue and not a software issue.

New verizon curve 8330 missing browser

Hi,
This may sound like s dumb question, so my apologies. I just activated my new (well old, but new to me) Verizon Curve 8330 and it does not have a browser app. I tried to go to opera to send me a download link, but even with that I can't get my phone to go to it. I did perform a security wipe before I activated it. I can't seem to find a browser to download to my computer to install through the desktop manager either. What am I missing?
Thanks,
Solved!
Go to Solution.

Hi and welcome to the forums!
Are you sure your data plan is in place? How did you activate it?
Lets try this:At the home screen go to the connection icon,click on it,
and go to service status, click on it, menu key, select diagnostic test, select
run. In the course of the test the phone your data access will be checked and
a registration request will be sent. After the test completes you can read the categories
and see if a PIN test worked, and registration request was sent successfully.
If the test fails I would call the carrier and have them verify you plan,
If the test is successful they the following:
Go to options/ advanced options, Host Routing Tables, click to enter. DO NOT click on any listing.
Press menu key, and select register now.
You will get a verification email. Then go to email settings and send service books.
You will get an confirmation of setup for each email account.
After this is complete, do a battery pull to reset the device.
Let us know now it goes!
Thanks,
Bifocals
Sending service books:
http://www.blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/8067/645045/788117/1166305/1...
S
Website for Verizon BIS
https://bis.na.blackberry.com/html?brand=vzw
Message Edited by Bifocals on 05-08-2009 08:52 PM
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Be sure to click Like! for those who have helped you.
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Upgrade os for BB curve 8330

New to this: Is there a new OS for curve 8330. I have 4.5.127 now. Nt sure if new version out yet. And if so how do I get it OTA?

Hi there!
FYI -- you've posted this to the Welcome forum...not usually for direct assistance. But, don't double-post, we will have this moved momentarily to the correct place:
http://supportforums.blackberry.com/rim/board?board.id=8300
That way, the right experts will have the best visibility.
In the meantime, check your carriers download page -- they control the device OS release for their customers.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
Good luck!
Message Edited by sdgardne on 09-07-2009 02:59 PM
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Blackerry Curve 8330---I cant hear anything, but they can hear me??!!

I recently bought a Blackberry Curve 8330, Verizon. In the first couple of days, I started having problems where I would go to make a call and wouldnt hear anything....however, the other person on the other line tells me later they heard me. In order to fix this, I have to take out my battery and put it back in. Apparently, I know two other people that this has happened to on several occasions---as for myself, Ive had my blackbery for a month and had this happen at least 4x and its starting to get annoying.
Any advice on what to do?! Return product?
Thanks

This type of issues arises due hardware melfunction. Contact your carrier for support or else you can take help from RIM support if available.
tanzim
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Curve 8330 Stereo Headset Issue.

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