Curve 8330 unable to sync due to USB issue

I am unable to sync my Curve 8330 with the desktop application.  The error indicates it can not see the device.  I have tried all of the USB ports.  I downloaded from the web version 4.5 (the Curve came with 4.3).  I took the USB cable back to Verizon (my carrier) thinking it was somehow broken.  I have my IT work on my system for 60 minutes, and sopke with tech support for Blackberry 3 times.
My system information is as follows:
Phone - Blackberry Curve 8330 (Verizon model # RBU21CW)
Computer - IBM T43 Laptop
System - Microsoft Windos XP (Professional), version 2002, service pack 2
Carrier - Verizon
Any help is more then appreciated....

Hi and welcome to the forums!
please try to down load the BB USB device drivers on this link:
File name: BlackBerry USB and Modem Drivers ENG (DM4.5 B13).msi
File size: 12.33545 MB
Date posted: 24-June-07
Download Software
Please let me know if this helps!
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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