Curve 8520 - blank screen

My Blackberry Curve 8520 keeps fading to a completely white screen and the only thing that allows it to return to normal is when I plug it into the charger.
Does anyone know how to fix this? Or how I can organise for it to be fixed/replaced since it is still under warranty?

I have a Curve 8530 and I've experienced this as well. Perhaps it just needed to be charged, as the battery was completely drained. It constantly restarts itself until I've plugged it into the wall charger. Hopefully someone will help you out, I'm not sure myself. Mine tends to shutdown in different ways, one of them with the white screen, another is that it beeps when the battery is in red. Best of luck.

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Blackberry Curve 8520 blank white screen

I recently got the Curve 8520. It is supposed to be for T-Mobile, but my friend gave it to me unlocked, so I could use it for AT&T.
Today, it got a blank white screen. A pure white screen with nothing on it.
I could still make calls but the screen remained white. I tried pulling out the battery to reset it, but when it booted, it was still a white screen.
So I searched for solutions, and one said to wipe it.
So now the curve still has a white screen, and I cannot do anything. (call, etc.)
Does anyone have a solution?

Yes if you able to receive calls on your hadnset then your LCD will be damaged. Please try this
1. May be your LCD will be damaged because of water. For confirmation about that please pull out the bettry and see the white sticker infront of IMEI number right side of bettry area (inside wise) if it is red then your LCD is damaged due to liquid of water.
Its the only soltuion for you that you must consult to market and tell them to replace the LCD.

HELP with BlackBerry Curve 8520, White screen after update to App World 2.0

Hi, need an answer as soon as possible please.
i downloaded the app world 2.0, after that i was told to restart. I didt, but, now i just have a White screen with the little clock on it... please... need an answer now, because my BB ys my world... Bussines, life, everything...
Here is a pic of what I've mentioned...
BlackBerry does not start anymore

Same thing for me...I am using this post to try to solve:
http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8500/Curve-8520-stuck-on-a-quot-w...

My blackberry curve 8520's screen keeps going white

i have a blackberry curve 8520 and for about the last 2-3 weeks the screen has been going white nearly everyday at random times . last night i was watching a video on my phone on youtube and the screen went white . this also sometimes happens when i am watching videos on youtube , when i am surfing the internet on my blackberry throughout wi-fi , its sometimes just happens when i am just on the blackberry and after a reboot . when the screen does go white i take the battery out and put it back in ,it reboots and sometimes just before the reboot is finished it goes white or even after the reboot is finished it goes white straight away. i then have to put it on charge throughout the blackberry charger or the blackberry usb . yesterday i downloaded blackberry desktop manager and connected my blackberry to it and done a back up and then i tried taking the battery out and putting it back in and i never got the white screen but i started getting it again . please help and please be specific on what is causing this and how i can stop/prevent it

Hi Solidbass,
You need to consider updating/reinstalling your device OS again.
tanzim
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Blackberry Curve 8520 - White Screen help!?

Hi,
I have started having problems with my Curve over the last couple of days. I'm sure you have heard of the problem before, battery gets to about 20/30% life & then a white screen appears. The only way to stop this is to plug the phone into the mains charger.
I have read other topics suggesting I backup all data then re-install the OS.. The problem is, my Blackberry Desktop Manager won't recognise my Blackberry. Windows makes the noise to suggest the phone has been found & the blackberry battery indicates its charging.
All help & suggestions would be excellent, thanks in advance.

plz needed hlep me blackberry 8520 white screen problam change lcd and ic problam is not solf plz hlep met his problam on raziqbbr

Sos curve 8520 white screen and power off

hello!! i have a curve 8520 and for some weeks now it shuts down every now and then.if i'm on the phone or in an app and generally use it,the screen gets all white.i cannot even turn power off with the button,so i remove the battery and place it again.but if i do not connect it to the pc or charger,again the screen gets white on the reboot.i don't know if you understand what's going on because i wrote so many things,but i would appreciate your help!!thank you so much!

Hello helenakallas,
Sorry to hear about your issue.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
Thank you
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Curve 8520 black screen but have sound

I've had problems before with the white screen but then a few days ago my screen was black but I was getting sound land flashing light wen I receive n messages/ emails and rings when I get calls. When I pull the battery it comes back on and screen shows for 2minutes but none of the keys will work anow then it goes black again ! Can anyone help me please ?

Hi Help8520
We are glad that restoring your device to factory setting helped to overcome the issue
But in most cases like 99% its either because of a weak Battery or if its a hardware issue like LCD screen.Or sometime even a bad apps can cause this problem.
Anyway I am happy that you are able to get access to your device.Enjoy your BlackBerry
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Curve 8520 - white screen, phone won't stay on after constant rebooting

My phone has been playing up for absolutely months because quite frankly I just don't think a Blackberry will ever NOT be faulty.
But basically the past week or so, the screen has been going white after some phone calls, in the middle of doing something on the phone or even when the battery reaches a certain point (usually when it has maybe about 2 and a half bars left).
Usually the screen would go black after this and if I put it on charge, it would reboot and the battery would be on red as if the phone had just died because of low battery.
But tonight has put me at my wit's end because AGAIN it gave me the white screen in the middle of a phone call, so I took out the battery and put it back in, it took 15 minutes to reboot, stayed on for about 30 seconds then turned off again. Then rebooted itself. And did the same. And this is a continuous cycle because it is rebooting itself for about the 12th time tonight. It won't let me do anything and it is absolutely infuriating. I have never been so angry at an inanimate object in my life.
Any ideas? I have a warranty so I can just get Orange to send me a replacement but it's so much hassle losing contacts and BBM contacts and such so I want to avoid having to replace it as much as possible.

emmer wrote:
For the last few days, right when I'm in the middle of something, the whole screen will go white and all buttons become unresponsive. My first thought was to do a battery pull which led me to the normal startup screen with the loading bar, however when the loading bar gets to around halfway, the phone powers off again. Won't switch on using the power button and battery pull just starts the same cycle again.
The first couple of times it happened, my battery had been quite low and I thought the power needed to boot up had just zapped what little power was left in the battery but last night my phone was on almost full charge and the same thing happened. The only way I can get the phone to then go on is if I plug it into my mains charger.
Hello emmer
Welcome to BlackBerry Support Forums
From what you described , my assumption is the problem is within your battery or the battery is too weak ! before going for a new battery I suggest if you can barrow or arrange a good fully charged BlackBerry battery then test it on your device. The test will reveal and let you know if the problem is within your battery or the device itself. If device works well well within a good battery then you can simply order a new battery which will fix your issue .
If problem remains then it's a device issue and for that you can try a OS reload which might fix this problem .
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BlackBerry Curve 8520 White Screen, PIN Unknown

Hi there
I am trying to do up a free BlackBerry I got given for my friends son. I have put a new screen and keypad on it, but when I turn it on, it just turns on to a white screen, no matter what.
After a bit of googling I found it referred to as a "white screen of death", and that I should install the latest Desktop Software and OS, which I have done.
I have followed the instructions (take out the battery, connect USB to computer, etc) but then it asks for the Unlock Pin. I have entered the PIN off the side of the box, which it did not accept.
I am wondering where else I might find the Unlock Pin?
Also, is this the best way of getting rid of the white screen and getting the phone back to working order.
I've got it all looking nice before I give it to the kid, now I just need it to work!
The former owner said they did a system restore before they gave it to me, and i'm not worried about wiping out any/all existing information, as the phone is going to someone else, so any help about how to get it back in working order will be greatly appreciated!
Kind regards
Nivek

I found out the PIN.
I have installed the latest OS, followed all the instructions here with AppLoader and Loader and running updates from Desktop Software and installing the updates from the carrier...
Still nothing. I have a white screen. If I turn it off, it lights up with a white screen, turn it on it lights up with a white screen. I have charged it, and it's sat there charging with a white screen.
When I turn it off it flashes the red LED in the corner, if I turn it on, it flashes green (well i'm assuming it's off and on, I don't really know...)
Any help at all?
Niv

8520 blank screen and led flashing

Hi i have a 8520 that dint want to start. so i proceeded to try and reinstall the software.
it just got stuck on serching for device upgrades after trying a 4th time the phone's led strats flashing 2 flahes then 3 and repeate i cannto detect it on my pc anymore and it does nothing but flash did leave batery out for an hour to no avail.
please help!
Thanks!

Hi and Welcome to the Community!
I recommend you first prepare with these steps:
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below. In your situation, this is moot.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Now, use these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
If any suggest an update website, please substitute the Desktop Software and/or LOADER.EXE.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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White screen of death - curve 8520

my blackberry curve 8520's screens went completely white and i have taken the battery out and in loads of times and it still wont work :s, ive done nothing to it and only had it for 6 months, someone help????!!!!???

Hello bluechad
Welcome to the Community
To resolve your problem Please Follow the Knowledge Base :
KB30280 : BlackBerry smartphone displays a blank white or black screen.
Please try it and let us know the result.
Prince
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

White Screen on my Curve 8520

My BB Curve 8520 is 3 weeks old and yesterday morning it just turned blank white with a black line in the middle of the white screen. I can receivecalls and messages but can't view them. It goes blank after it goes idle. But after sometime the home screen appears and when it goes idle, it disappears again. Please help!!!!!!!!!
greatperson

Hi greatperson
I would suggest performing a backup of your BlackBerry smartphone then reloading the software as shown in the article below:
KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

LCD white screen bb curve 8520

my BB cruve LCD white screen bb curve 8520 ????

Hi bluerain welcome to the Community
What is device OS version, is it the recent one? Have you recently updated your device ? If not try that if no updates are there than reload your Device OS.Have a look :
KB30280 : BlackBerry smartphone display blank white or black screen .
If it does not solves then it will wise to visit your Carrier for Replacing or Repairing.
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

My Blackberry Curve 8520 screen turns ALL WHITE!! :'(

Hello everyone. I need help here.
I found out that my Curve 8520 screen turns all white. When I pulled the battery out, and put it back, things went ok; screen shows uploading but NEVER FINISH and it turns ALL WHITE again. I dd this a few times but still not working.
What is wrong to my blackberry? HELP!

Hello grasyapagsinta
Welcome to BlackBerry Support Community Forums
If you think your Battery it OK then try Updating or reloading your device software to rule out any software issue.Have a look at on how to perform a clean reload of device software :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows.
Additional Information :KB30280 : BlackBerry smartphone displays a blank white or black screen.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

My Blackberry Curve 8520 screen has gone white but the sounds and everything still work

My Blackberry Curve 8520 screen has gone white but the sounds and everything still work so i dont know what to do because nothing on youtube tells me what to do so i have ended up here so please can someone help me

Hello grasyapagsinta
Welcome to BlackBerry Support Community Forums
If you think your Battery it OK then try Updating or reloading your device software to rule out any software issue.Have a look at on how to perform a clean reload of device software :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows.
Additional Information :KB30280 : BlackBerry smartphone displays a blank white or black screen.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Curve 8520 - blank screen

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