Curve 8520 can't connect to internet with new provider

I bought an 8520 in Egypt a few weeks ago and used all internet services successfully with a provider there (Mobinil).
I had the PIN freed by Mobinil so I could register it with O2 in the UK, but I'm unable to access internet services although I'm on the correct data plan and my PIN is free to register. The handset works fine for calls and SMS via O2.
O2 say there is nothing they can do as it's not their handset -- does anybody have any ideas? Thanks!

under Options go to Advanced Options, select TCP/IP and punch in blakcberry.net on your APN, leave the username and password unmarked. Then restart your phone. you will be good to go
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