Curve 8520: No puedo navegar

por favor alguien puede ayudarme, todo funciona correctamente con mi curve 8520, recibo mis correos electronicos, puedo entrar al facebook, recibo mensajes del messenger, PERO NO PUEDO NAVEGAR!!! alguien sabe como puedo solucionar este problema??? Muchas gracias

Hola y gracias por participar en el foro,
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Falla Blackberry curve 8520 no puedo autualizar sofware a 5.0 marca error

tengo falla en mi blackberry curve 8520 con sofware 4.6 quiero actualizar a 5.0 desde la pagina o con desktop manager marca error consulte soport service.

Hola y gracias por participar en el foro,
Para tu comodidad, BlackBerry tiene su propio foro comunitario en español.
Aquí tienes el enlace para el foro: http://foros.blackberry.com/t5/Foros-de-Soporte-General/ct-p/bscf_es
Muchas gracias!
~Taylarie~

Mi Blackberry Curve 8520 no se reinicia

Hola, el día de hoy mi Blackberry Curve 8520 se auto-reinició pero en la pantalla inicial, donde la barra va marcando el avance del inicio, se atora después de haber marcado un avance del 70% aproximadamente y no hay modo de que avance y concluya el proceso para poder usar el dispositivo... ¿qué puedo hacer para solucionar este problema?
Gracias!!!

Thank you for your advise, I really apreciate it, I wrote in spanish since I wasn't aware of the other site.
In this case I'd like to get help with my device since it self-restarted and then it won't reload the OS again, it stops on the black screen where the Blackberry logo is shown above the progress bar and when it gets to a 70% it won't move and I need to know if I can do something about it or if I must go to a service center in order to get the device fixed.
I already removed the battery, applied the soft reset and anything is working.
Thank you again for your help

Problems Setting up Email on Curve 8520

I'm not able to set-up email on my new curve 8520. I know that other people have posted about it before, but I still can't seem to get it working!
I have BIS and have already created a Blackberry ID. Whenever I go to email setup, the only option I'm presented with is "I want to create or add an email address" and when I click next it says "After you click Next teh Blackberry Internet Service setup application opens. After you finish setting up yruo email press the menu key and click close". On the next page , I'm asked for my username and password, and when I fill it in, I always get:
"The information you provided is incorrect. Retype your user name and pasword."
I know that my username and password are correct, as I've double checked them in BlackBerry App World, so the issue has to be coming from somewhere else.
I've contacted Vodafone several times, and RIM but no one has been able to give me a solution for this. Any help would be greatly appreciated!

heathermac wrote:
I know that my username and password are correct, as I've double checked them in BlackBerry App World, so the issue has to be coming from somewhere else.
Heathermac, the username and password for setting up your email on your BIS account is NOT the same as your BlackBerryID... two very different and totally separate things.
You might want to make your BIS login the same as your BlackBerryID, that would be convenient and a good idea, but they are not the same. They are set up differently, and one does not carry over to the other.
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My blackberry curve 8520 has lost all my pictures in the lost.dir folder how do I recover them

I have a blackberry curve 8520 and it has moved all of my pictures on my memory card into a folder called LOST.DIR (I`m not 100% sure they have moved there but I found a lot of files in there that seem to be my pictures) I am not sure how I can recover these files, please help! I`m not sure if it has something to do with the fact that a few weeks ago I was taking a picture and a pop up came up and said something along the line of there wasn`t enough memory on my SD card so pictures will save on device memory and I clicked yes. I`ve taken out the SD card and battery several times and that hasn`t worked. I took someone else`s advice an moved the folder into the DCIM folder where I was able to rename one file to . jpeg but I cannot open it. PLEASE HELP!!!!!!!!!!

Hey Tosin29188,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Are you able to locate this folder when accessing the media card from a PC or Mac? Also are the pictures files renamed to a different extension? (For example: Picture.rem)
Are you able to open the media files up on a computer?
I look forward to your reply.
Cheers.
-ViciousFerret
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Click Accept as Solution for posts that have solved your issue(s)!

Curve 8520, 2 little things I would like to know.

Hello everyone,
I have a Black Berry Curve 8520 and I would like to know 2 things.
First:
I would like to know how to add a contact from a text message, like I just gave my number to my mate and he sends me a text how can I add his number to my contacts from his text ?
Second:
When some one sends me a text or calls, it comes up with there number not there name that I put as they are in my contacts, how can I make it come up with there name instead of the number because I never remember numbers ?
Thanks in advance to those who help me.

I am now able to connect to the Internet on my laptop via my Blackberry's data plan using Verizon.
I'm somewhat lost with this question or the way it was worded which isn't hard for me most of the time.
You are able to connect with your laptop over the internet using your Blackberry to access files available on your laptop or are you referring to using the iPhone as an internet connection device for your laptop?
Message was edited by: Allan Sampson

BB Curve 8520 sync w/ Lotus Notes 6.5

I am helping out a co-worker.
He is using the BB Curve 8520 and would like to be able to sync his calendar. We don't have the BB Enterprise server (yet). We use Lotus Notes 6.5 as our email client.
When we connect the phone via the USB, go into DM it sees the phone. I can sync the contacts w/out issue. However, anytime I try to sync the calendar it shuts down DM and gives the general "Blackberry Desktop Software has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." But all the times I try, there is never a solution.
When speaking with this user, he mentioned that there were a couple of others that were experiencing the same thing.
When the DM was orig installed on the computer it would sync for approx 1 week, but then stopped working. If DM is uninstalled, and reinstalled, it will work for approx 1 week again. This is not a suitable option to uninstall & reinstall every week.
The users have various versions of MS Windows (XP Pro upto 7 Pro), and all have the latest version of DM from the BB site.
Any suggestions would be greatly appreciated. Thanks.

Has anyone else had this happen? Or are we the only ones?

Curve 8520 won't turn on all the way, please help!

I have a blackberry curve 8520, i bought it last month sometime.
I woke up yesterday morning and the balckberry was off, and would not switch on after i pushed down the ON button. So I charged it for a while, and still, it wouldnt switch on. Then, i took it off charge, took out the battery put the battery back in and it rebooted. The loading bar went right to the end, and the logo of my service provider appeared. And that's when it stopped loading. All that will show is the logo, it wont turn off, unless i take the battery out again.
I had downloaded an app the night before it stopped working off appworld, could that have affected it? I tried to link it to my computer, but it wont let me remove or add applications.
I did take out the battery for hours, and the SD card. It still wiil only turn on until my service provider's logo.
PLEASE HELP! Any advice would be helpful.
Solved!
Go to Solution.

1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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In my BlackBerry Curve 8520 any application is not working

Hello..
My name is Hamza Qureshi. I am using blackberry curve 8520.
My service provider is Airtel Prepaid.I am facing some problems when i am using 2g plan in my curve 8520 then except browser not a single application is not working like (whatapp, wechat, line, operamine browser) not a single 1. May i know the reason?
I had reset my phone last month and from that point of time i m facing the same problem infact the wifi is also not working, when I connected my phone with the wifi of my home is shows that its connected but its not working.
I thought the problem is that my blackberry id and bis plan is not activated in then i recharge it for 1 week and create by bb id and that particular period of 1 week I downloaded the application but after that I am facing the same problem so can any one help me in this.
Right now i am using 2g plan but except browser nothing is working not a single application nor a wifi.
please help me I wanted to use these app on 2g plan not on BB plan or airtel.
So kindly provide me a proper resolution regarding my query.
I am requesting with warm warm warm regards

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4 Display/Scan Bar Code
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Cannot open transferred .doc files on my BB Curve 8520

I am a new user and have just bought a BB Curve 8520. Carrier is Virgin Media; OS is V4.6.1.314 (platform 4.2.0.135); Desktop Manager Version is 5.0.1.2.8
I have transferred photos, music and some documents from my PC successfully to my BB using Desktop Manager. However some .doc files transfer, but I cannot open them on the BB. I get an error message saying a file cannot be opened as it is an RTF file. I also notice that when I start to transfer the files, the little window that pops up does not give me the option to convert them - it is grayed out. Help please - I am totally new to Blackberry and not a whiz! Thanks in advance!
Solved!
Go to Solution.

You should save the files as true Word documents on your PC first.
WordToGo on your BlackBerry will open MS Word documents.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4 Display/Scan Bar Code
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Windows 7 64-bit driver for Curve 8520 ??

Greetings -
New here, & new to Blackberry.
Connected he Curve 8520 via the USB to my homegrown Win 7 64-bit computer.
Was 3/4 successful - but Win7 couldn't find a Blackberry driver.
Is there a driver I can download (or is it on the CD somewhere)?
Thanks.
- Richard
oldWithoutMoney.com

Hello again,
Sorry for the delay...there was an event this week that consumed all time for many who regularly hang out on these forums.
5.0.1 is inadequate to describe your DTM version -- there are 4 octets. Please check Control Panel > Programs > Programs and Features (aka Uninstall a Program) to see the full version number. If it is anything other than 5.0.1.37, then please perform the recommended upgrade.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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What is wrong with my Curve 8520? Please help!

I am having problems with my BB Curve 8520. v5.0.0.592
First the phone started freezing all the time and I had to do a battery pull to unfreeze it, and everytime after it restarted it got the Uncaught Exception: java.lang.error.
I uninstalled my BBM V6.1beta and my appworld 3 beta and installed the lastest official releases for them but it didn't fix the problem.
I then deleted all the apps that I installed recently and after installing Photo Editor Ultimate the java error stopped.
Right now the freezing is gone but now when I download pictures or songs, they don't show up anywhere on the phone. Not in the gallery and not in the file explorer. They only show up after I reboot my phone. Also when right now when I press the menue button, the menu at the left doesn't show, it only appears after I scrolled over every item in the menu, so basically it was invisible until I went up and down on the trackpad.
What can be the problem?

Hi MarcC8520,
Welcome to the BlackBerry Support Community.
Try backing up your device via the BlackBerry Desktop Software and performing a clean reload of your device software. http://bbry.lv/bpv7DT Make sure to test for the issue before restoring any data from your backup file.
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
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Help required with upgrading to OS5 on curve 8520

Hello everyone,
I'm using an unlocked version of the bb curve 8520 and want to upgrade my bb device os to v5.0. (current version- 4.6.1)
I tried using the application loader on the bb website (NA & India both) but it just tells me that my OS is updated and that i will be notified if there are any updates available. I would be really grateful if someone could help me update my os.
Solved!
Go to Solution.

Hello,
Your warranty is not endangered. You are free to use any carriers OS package on your BB. Your carrier may, however, refuse to provide you with support (including Warranty evaluation/service) until you fall back to their supported device OS level. But your warranty per se is not endangered.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Help with Internet Settings for Blackberry Curve 8520 On Orange Pay-Monthly

I need help with my internet settings I'm currently on Orange Pay-Monthly and have recently bought a second hand Blackberry Curve 8520 which is unlocked but used to be on 02! I don't have a clue on what to do or where to start all I know is in the top right hand corner where the signal bar is it says GPRS and WIFI ! I don't want WIFI as I don't have a wireless connection and would like to get the settings for my curve so I can browse the internet and go on Facebook etc and BBM!! I've clicked on the internet logo in the menu bar but it just say's hotspot browser.. but wont let me browse!! Some one please help me !!

Hey BaByPaW1990,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
You can get your APN settings from your network service provider, also make sure you have a BlackBerry data plan.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

BlackBerry Curve 8520 - in need of unlocking code

I want to unlock my BB Curve 8520, so that I can use it in Europe with a local sims card when
visiting family, etc.
Anybody any idea how to do that??
I asked ATT, but they told me I had to go to RIM to get this............ RIM says I have to to my carrier
to get this................
Thanks for quick responses!
Loekie Maddra
Solved!
Go to Solution.

Did you buy the device from AT&T? Do you have an account with them?
They should give you the unlock code for free, tell them you are traveling internationally and need it.
The local reps in the store likely can't help you. Call ATT direct.
There is no real VoIP for BlackBerrys yet, other than Google Voice.
and UMA calling which ATT does not offer.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Curve 8520: No puedo navegar

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