Curve 8520 Non-Stop Rebooting and stuck on reboot mode. HELP
My phone is on this weird state now that it freezes and nothing happens, not even the little watch comes out and so I have to reboot it. But when I do, I have to use it non stop doing whatever for about 3 hours or so, not being able to leave it alone because if I do, even for a minute it will freeze all over again and the process will start over.
But also, sometimes when I reboot it, it doesn't being to reboot. It just stays with the screen shut off and eventually the little red light would turn on and off but nothing else will happen. I left it in that state for about 10 hours and nothing.
Right now it has been frozen for almost an hour, Ive had to reboot it about 25times today and I´m beginning to give up and getting scared for my phone.
Can't anyone please help me with a solution or proposition?
Thanks in advance.
Hello AnaVS and welcome to the BlackBerry Support Community Forums.
I would suggest you reinstall your BlackBerry device software. It sounds like something is malfunction causing the rebooting.
Do you have the Desktop Software installed? If not, you can download it at www.blackberry.com/software/desktop
After it is installed, connect your BlackBerry and back up your data.
Once you have backed up, follow the steps in KB11320 to reinstall your BlackBerry device data. Once the reinstall completes, test before restoring ANY data.
If the same thing happens without any data on it, you will want to contact your mobile carrier for further investigation.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!
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