Curve 8520 not reconnecting to jvm

my friend blackberry is stuck at this stage and we've tried everything except using another computer. we tried nojvm but the option is not showing on my laptop for unknown pin so theres no way to bypass this. ive been at this for days now and dont know what else to do. is there something we're not doing right or we should be doing/

Hi orion212
Welcome to Support Forums
It seems you already tried a few things , You can also try it over another PC as you mentioned it might help, Also try a few things and see if that help :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
Or
http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe
As a last resort :
KB27956 : How to recover a BlackBerry smartphone from any state.
If all fails the I think as a last option visit any Mobile repair shop and see if they can work it out.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Similar Messages

Blackberry Curve 8520 not working correctly

My Blackberry Curve 8520 is not working correctly. It has worked on and off for about 2 days now.
The first thing to stop was the media files - at first it said the SD card was inserted, but couldn't find any files. I've tried repairing the card. Then it is said there was no card inserted. Have taken out and re-entered the card, and formatted it. It now says there is no card inserted again.
Also, Whatsapp and BBM are not working. I can open them, and can type a message, and press send, but no message actually sends.
Plus the screen keeps freezing, will only work again through a battery pull.
I've had the phone for about 3 months.
Please help!

Hello Sarahhelen,
I would suggest backing up and doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry® Desktop Software to restore data to a BlackBerry® smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339.
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
Thank you.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

BB Curve 8520 not connecting to local Wifi network

I bought this BB two days ago.
Device info: BB Curve 8520 OS v5.0.0.681
Your carrier: T-Mobile Prepaid (the Netherlands)
No Apps and 138598276 Bytes free space
No Apps installed
My problem:
I cannot get my local WiFi to work. I can see the 8520 with IP-nr listed in the Wireless clients overview of my DLink DIR-655 router. I see my local network-id listed on the phone's screen beside T-Mobile. The Wifi symbol is grey. In WiFi profiles I can see my network id with a blackbox and white line it.
Whenever I want to make contact through WiFi with for example the hotspot browser I immediately see this message which I translated from Dutch: "Cannot connect to the internet. Try again later."
I have added Wifi with WPS and manually, but nothing helps. Has it something to do with BIS ? I have not used this service and don't even know how to activate that. I am not sure if I even want to do that. I just want to be able to access internet using my local Wifi network.
I also did a battery pull, a router reboot, but still no go.
Please help.
Thanks in advance,
Roland

Have you looked at this yet...
http://docs.blackberry.com/en/admin/deliverables/12107/Troubleshooting_connections_to_the_WiFi_netwo...
- Ira

Blackberry curve 8520 not working

my blackberry curve 8520 will not send or receive sms and calls. is there any way i can reformat the phone so i can start from scratch again. i have tried everything else including asking my provider forn help but nothing helps
Carol
Solved!
Go to Solution.

Did you change anything or do anything on that date?
My guess is there's little you'll be able to do on your end but it can't hurt to make a full backup using Desktop Software and then do the wipe and see what happens. Do you have another device you can put your sim card in and see if text messages show up?
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

My BlackBerry Curve 8520 not connecting to the network

My BlackBerry Curve 8520 is not connecting to the network for three days now and I can not figure out what might be the problem. It is recognizing the mobile network, but informing that I am not in a covered area. I have removed the SIM card and inserted it in another phone, the connection was just fine.
What could be the problem?
Thanks beforehand for your assistance.
PS: for sake of good order, the mobile network service provide I usually use is Vodacom Congo

if i sent a sms my bkackberry curve 8520 tell me network out of order

Curve 8520 not syncing OK with OUTLOOK 2007 - Time Zone problems

I have a BB Curve 8520 with OS 5.0.0.136
BB Desktop Manager is Version 7.1.0.33
Desktop PC OS is WINDOWS 7
MS Office OUTLOOK 2007
Time for W7 set to automatic internet update
Time zone for W7/Outlook2007: (-3) Buenos Aires
Time for BB 8520 set to MANUAL (same time as W7 set manually - No network time update)
Manually set BB Time Zone: (-3) Buenos Aires (No auto time zone update)
I do not travel anywhere where I may need automatic time zone change.
The Desktop is set not to sync time from BB with the Desktop PC time.
I set up an appointment in OUTLOOK 2007 at 08:00 hs. When I sync calendar (biderectionally) with the BB, the appointment in BB appears one hour late => 09:00 hs.
If I set an appointment in BB (say 09:00) and sync calendar, it appears in OUTLOOK 2007 one hour ahead (08:00)
If I set BB Time Zone to (-4) Santiago, then both appointment times are the same.
Any clue as to how to solve this strange behavior will be most welcome!
With BB AND DESKTOP PC times equal, and both BB AND DESKTOP PC Time Zone set to the same (say (-3) Buenos Aires), appointment times should be the same in the BB and the Desktop PC.

Morning.
Let's try this. Read through this thread. You probably have a corrupt record somewhere in your calendar.
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=48042&query.id=197058...
Here's the link to setting up advanced logging:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB01451&sliceId=1&docTy...
Thanks for your patience. Let us know how it goes.
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

.bbb; "tasks" and "memo"; Curve 8520; Playbook

I have a BlackBerry Curve 8520 and a BlackBerry Playbook.
Short context: Destroyed phone but salvaged the SIM.
Curve was synched to Playbook.
Playbook contains thesis information that I NEED to recover: Specifically, “tasks” and “memo” items.
Used BlackBerry Desktop Manager ver. 7.1 to backup Playbook bbb files.
Ver. 7.* of software will let me specify “organiser” function to isolate the files I need.
Uninstalled, reinstalled, uninstalled, reinstalled…yadda yadda yadda… various archived versions of the software tried, but none work. Currently have active on PC ver. 5.0 – PC is Windows XP).
Have tried to recover the Playbook data in .bbb file. Have tried BlackBerry Backup Extractor (cannot find *any* files). Have tried “PhoneMiner.” Have tried “Magic Berry.” Have also tried renaming .bbb files as .zip (all “copies” – not the original backup file). 7-Zip recovers .tar files, but all refer to applications.
So…I’m thinking that in the ver. 7.1 of the software, it might not have actually backed up “memo” and “tasks” files. However, ver. 5.0 doesn’t seem to recognise the Playbook. When connecting Playbook to PC, I am prompted to upgrade software from the “Playbook directory.”
So, BB Desktop Manager ver. 5.* doesn’t recognise Playbook. Version 7.* of BB Desktop Manager gives me the error message
But, in so doing, the software (ver. 7.* of BlackBerry Desktop Manager) doesn’t allow me to specify the “memo” and “task” in the “Organiser” tab. Instead, I get an error message, and the prompt to www…/docs for support.
BlueTooth is not yet reconfigured and set up (but I am having a great deal of difficulty setting up the WiFi on my Curve, despite manually entering PSK when autodetect fails) but I am in no rush about this as I have not yet synched Curve with Playbook. I’m afraid that the Curve will overwrite the Playbook (and purge the “memo” and “tasks”).
I am making the assumption that the files are still on Playbook, but I can’t confirm this as a) BB Desktop manager using versions that recognise Playbook will not let me specify “memo” and “tasks” files in the “organiser” function, b) there has been no synch yet with an “empty” Curve. There has been no auto synch either as lauching “memo,” for instance, on Playbook, prompts the search for a connection to the Curve, which it cannot find. Once connection is established, will Curve automatically overwrite the Playbook files effectively deleting “memo” and “tasks” files?
Bottom line is this: I need to get “memo” and “tasks” from Playbook. How can I ensure the retrieval of “memo” and “tasks” files?
Sorry for “too much info” as I wanted to offer as much as might be necessary.
Sincerest thanks for 1) reading this post to the end; 2) considering my issue; 3) offering a solution, and 4) offering a solution that works!

Woops. Sorry forgot this detail.
I have a new Curve 8520 -- not the Curve 8520 destoryed.

Blackberry curve 8520 doesnt stop vibrating!!!

Hey; I posted about my blackberry curve 8520 not stop vibrating; but its been like if for about 2 weeks; its really starting to annoy me now; ive even tried a new battery; can anyone please help me; i really regret buying this crappy phone!

(Goes well with a crappy attitude, eh?)
While you do have a previous thread running on this same issue, I'll offer my advice here anyway...
It sounds like what I have seen multiple times on a device with moisture damage.
Even sitting on a bathroom counter during a hot steamy shower or bath can cause keyboard and trackball problems UNTIL properly dried out. It really is more common than you think.
1. Remove the battery immediately!! Do not attempt to turn on your BlackBerry.
2. Let the device dry in a warm, dry place for 3 to 5 days* (see below)
3. DO NOT "check it each day" by placing the battery in. Leave it be to dry completely. This takes time. Replacing the battery to check it can only damage it more (moisture + electrical current = disaster).
4. If the device is warm after the drying period, allow it to cool to room temperature before placing the battery back in.
Suggestions on drying your BlackBerry in a warm place (open, with the battery out):
*Place the BB in a container of dry UNcooked rice, and then you might also place it in any of the locations mentioned below.
*On top of any dry heat emitting electronic component: TV cabinet or CRT, LCD, cable TV/Satellite converter box or plasma monitor
*On the dashboard of your car on a sunny day
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Blackberry curve 8520 is not working/rebooting

since last week my blackberry curve 8520 is shut down and not rebooting, I have tried many time but when reboot it an error # 523 accour and set goes held, pls help me that How I can start it

1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
Just select the appropriate device model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
IF the above does not work or help, You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
or download BBSAK http://bbsak.org/download.php
If JL_Cmder does not work, you can try this:
KB10144, http://www.blackberry.com/btsc/KB10144
and this: KB20371 http://www.blackberry.com/btsc/KB20371
Additional information:
http://www.blackberry.com/btsc/KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone
Article ID: http://www.blackberry.com/btsc/KB10144
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BB Curve 8520 sync w/ Lotus Notes 6.5

I am helping out a co-worker.
He is using the BB Curve 8520 and would like to be able to sync his calendar. We don't have the BB Enterprise server (yet). We use Lotus Notes 6.5 as our email client.
When we connect the phone via the USB, go into DM it sees the phone. I can sync the contacts w/out issue. However, anytime I try to sync the calendar it shuts down DM and gives the general "Blackberry Desktop Software has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." But all the times I try, there is never a solution.
When speaking with this user, he mentioned that there were a couple of others that were experiencing the same thing.
When the DM was orig installed on the computer it would sync for approx 1 week, but then stopped working. If DM is uninstalled, and reinstalled, it will work for approx 1 week again. This is not a suitable option to uninstall & reinstall every week.
The users have various versions of MS Windows (XP Pro upto 7 Pro), and all have the latest version of DM from the BB site.
Any suggestions would be greatly appreciated. Thanks.

Has anyone else had this happen? Or are we the only ones?

In my BlackBerry Curve 8520 any application is not working

Hello..
My name is Hamza Qureshi. I am using blackberry curve 8520.
My service provider is Airtel Prepaid.I am facing some problems when i am using 2g plan in my curve 8520 then except browser not a single application is not working like (whatapp, wechat, line, operamine browser) not a single 1. May i know the reason?
I had reset my phone last month and from that point of time i m facing the same problem infact the wifi is also not working, when I connected my phone with the wifi of my home is shows that its connected but its not working.
I thought the problem is that my blackberry id and bis plan is not activated in then i recharge it for 1 week and create by bb id and that particular period of 1 week I downloaded the application but after that I am facing the same problem so can any one help me in this.
Right now i am using 2g plan but except browser nothing is working not a single application nor a wifi.
please help me I wanted to use these app on 2g plan not on BB plan or airtel.
So kindly provide me a proper resolution regarding my query.
I am requesting with warm warm warm regards

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Not able to receive data via bluetooth: curve 8520

hi guys..i have bb curve 8520. i m nt able to receive data from other mobiles or pc via bluetooth. the mobiles & system can be paired with my BB but i cannt receive data from others. also it gives error message FILE TRANSFER SERVICE NOT AVAILABLE

Hi and Welcome to the Community!
See this KB:
KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones
If your other device is non-BB, then substitute, in the KB, the appropriate instructions for your other device. Unless you are on BB OS 6 or 7, do not skip the "Receive Using BlueTooth" step on the receiving BB...nothing will transfer if you do.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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Do not disturb setting in Curve 8520

Hi I am using Curve 8520. My device software version is 5.0.0822(1385).
I want to use do not disturb setting but its not showing in my active profile. I am using normal profile..
Can anybody tel me solution on it. I want Do Not Disturb Setting in my profile.... How to get it?????

Hi bhupesh1503,
Welcome to BlackBerry support community forum.
The feature 'Do Not Disturb' is available in OS 4.5 only. This feature is not carrierd forward in other OS releases by RIM.
tanzim
If your query is resolved then please click on “Accept as Solution”
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Do not disturb feature for curve 8520

Hi...I am using curve 8520 from last 4 months....I am happy with the performance...I just want to know about the"DO NOT DISTURBE " feature....I want to receive calls from just few people & for the rest I want to b not reachable.....how can that b possible....I had tried by selecting "yes" for the do not disturb feature...Also tried the except feature but its not working......the result of selecting "yes" is either I can be unreachable to everyone or if I select "no" I am reachable to every one...Partly..... By selecting the except feature is not working......pls help ASAP.....
Thanks

Hi,
There are many Applications available for Call blocking.
Here is one of the good application which can be downloaded from the following link - http://www.getempower.com/advanced-call-blocker-blackberry.php
Regards
SVS

My PC does not see the curve 8520

my BB desktop software does not connect to the curve 8520
I already performed the simple obvious things (chek th cable...etc)
desktop software is release 7.1.0.32
with the bold 9700 the software worked well
I have to change because I crashed the screen of the bold 9700
can anyone help?
Roberto

Hi and Welcome to the Community!
Here is the list of troubleshooting articles...hopefully something will be useful:
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone due to administrative permissions
KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when user account control is enabled
KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when a full version of Roxio® Media Manager is installed
KB28456 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when USB selective suspend setting is enabled
KB28444 The BlackBerry smartphone is not detected by BlackBerry Desktop Software when connected by USB to a USB hub or a docking station
KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when it is connected via USB
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB00125BlackBerry Desktop Software cannot detect the BlackBerry smartphone
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 No PIN displayed in BlackBerry Desktop Redirector
KB10938 "USB charging current is insufficient" appears on the BlackBerry smartphone
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Also check on conflicting software...it has been reported that the software package NTI Shadow&Ninja can cause a conflict; removing them and reinstalling the BB desktop software allows it to install correctly.
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these. Also apologies if any are not presently available...RIM takes them up and down at will as they revise things.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Curve 8520 not reconnecting to jvm

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