Curve 8520 wont load up

my battery went dead on my 8520 and now wont load up it crashes whilst its loading up the start up screen anything i can do to solve this??

Hi shanet88,
Welcome to the Support Community!
If the BlackBerry® Desktop Software is able to connect with your BlackBerry® Curve™ 8520 smartphone, please take a backup of your data then perform a clean reload of your BlackBerry® Device Software.
For further instructions, see the following KB article. How to perform a clean reload of the BlackBerry Device Software for Windows. www.blackberry.com/btsc/kb11320
If your BlackBerry Curve smartphone is unable to connect with the BlackBerry Desktop Software, please connect your BlackBerry smartphone to the computer without the battery inserted and try to reload the BlackBerry Device Software.
Once the software load has already started, reinsert the battery. This process will remove all data from your BlackBerry smartphone.
For further instructions, please see: How to force the detection of the BlackBerry smartphone using Application Loader. www.blackberry.com/btsc/KB10144
-FS
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My BlackBerry Curve 8520 Wont Turn on With No LED

My Blackberry Curve 8520 Wont turn on and there is no LED flashing, i have tried pretty much everything and nothing seems to be working, tried a new battery, tried using the USB and the mains charger, tried leaving to charge for 8 hours, is there anyhing i can do to fix it myself as i dont have themoney to replace the phone or pay for a repair
PLEASE HELP ME
Thank You
Nathan

Hey hakmilton,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would suggest contacting your network service provider to look at possible repair and exchange options. Since you tried a new battery and the LED won't come on, we can not even try reloading the device software.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Curve 8520 will load to homepage but cannot access menu/apps/dialing anything :(

Hey folks,
My Curve 8520 decided to die today
When i try and use it, I view the home page but I cannot access the menu when pressing the BB button, none of the apps work on the task bar, I cant dial numbers and none of the side buttons work. All i can do is move the tracker pad around. When the screen fades out to black, i cant get anything back it stays like that. The red led was flashing as well, but ive had a few messages come through as well now - but it was flashing before.
Ive tried a hard reboot (taking the battery out) a few times, ive even left the battery out for like 5 mins.
Ive tried connecting to bb desktop manager - but when the device is connected and the prompt for mass storage mode comes up it wont let me select yes or no - so desktop manager is never able to recognise it.
please help - the insurance people are rubbish n it could take like 5-6 weeks to get it sorted
regards
tris

update . I solved it with a reboot (removed battery with phone switched on).... the missus happy again...

My Curve 8520 wont retreive picture messages, help?

I have had my curve 8520 for about three weeks and whenever i get a picture message i try to retrieve it and i dont get it. it says receiving message for a while but then it just goes away, other times it will wont receive the message for a long time then after a few hours i get it.
why does it do this? why cant i get the picture message right away?

Look at Options > About, third line down beginning with a "v.4.xxx"
What is yours?
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Curve 8520 starts loading the bar halfway then stops

I was just using whatsapp before this and it was going very slow and then when I would click on whatsapp, there would be a message saying uncaught exception or something like that so then I pulled the battery out and it never started properly after that but would just load the bar about 2/3 of the way and then stop.
I've tried charging it, it was fully charged before though and I've left it out the whole night and it still isn't working?
It's a Curve 8520 with OS v.5

Hi mairay
Welcome to the Community
Please try to start your device in Safe Mode KB17877 ( after inserting the battery before the loading begain and red led blinks just press and hold the Escape key for a min .after loading complete it will give you an option to start in safe mode ) and then uninstall whatsapp,and it will be nice if you recall the error message you recieved and let us know.
Try and and let us know.
Prince
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Curve 8520 - Constant Loading Icon

Hey,
I own a BlackBerry Curve 8520, and whenever I'm doing simple things such as texting, i'll type a few letters and will have to wait for ages until the loading icon goes off. It's happened for a while and is getting **bleep** annoying now. Any advice?
thanks,
Matt

Go to Options>Memory and see what your app memory free space is. That would be the place to start.
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My Blackberry curve 8520 wont turn on or charge

My blackberry curve 8520 doesnt turn on and when i try to charge it , there is just the red LED light and the screen shows up some picture which shows a red cross on top of a battery. I also tried to connect this to my computer but it doesnt respong and also try with another blackberry original battery it showing same . but when i put my battery to another blackberry phone that phone is turning on properly . please help asap.

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry curve 8520 wont turn on or wont charge, please somebody help me!:(

My phone was working fine yesterday until the keypad began to get stuck, so I removed the front off of my blackberry and I arranged the keys so they worked again, when I put my battery back in, the re-boot started, but once the blackberry screen loaded up, my phone shuts itself down, I haven't been able to use my phone all day today and yesterday,when I insert the battery the red LED light stays on for about 5-10 seconds and then it disappears, I left my phone on charge for 4 hours and it still wont turn on, but now even the LED light doesn't come on, I just have a black screen with no LED light whatsoever, any suggestions?? I can't live without my phone for any longer! ox

also when i insert the battery now, the blackberry screen doesn't come up, it just stays black

My blackberry curve 8520 wont connect boot room.

I recently wiped my device then I tried to reload the OS I could not load because it got stuck on connecting to boot rom. When ever it tries to connect boot rom my device restarts and say USB not recognized.

Hi there,
Given the number of things you've done, I suggest a complete start over...
I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista/Win7, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
Some have reported that there are more registry keys to remove than are discussed in that KB
Others have reported the use of a registry cleansing tool to also be helpful
3) Get a fresh download of the RIM DTM software:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchronizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My Blackberry curve 8520 wont start up after rebooting.

So i got a blackberry 2 days ago and thought i would get blackberry app world. So i downloaded it, it told me there was an error about java script or something like that. Then it say to finish downloading blackberry app world i have to reboot it. When i clicked reboot it went straight to a black screen! And it stayed lke this for the rest of the night, until morning. The red light keeps on flashing but when i try to turn it on, it wont. I tried taking the battery out but still didnt work i need HELP !!!!!!!!!!!'

It show boot screen But it just stops till 75% of the bar I tried safe mode but it doesn't work please help me!

MY blackberry curve 8520 wont work ) :

Hi.
I found an issue with my blackberry 8520 a day ago.
I texted my friend, Before going to sleep The letter key " A " was working perfectly fine.
I woke up the next morning, and i went to put my phone on charge because it was on 11%
When i came back, a friend had left me a message so i was going to reply him. I was going to reply "ya"
and i was stuck with " Y " i couldn't type A at all. With this, my phone would auto lock itself, and i had to press any key till any box would prompt and allow me to continue. I couldn't answer any calls as well. So i did a restart and i couldn't switch back my phone! I then took off the battery and tried it again Nothing helped after that reboot. I have got no idea how i should fix this.

It sounds like what I have seen multiple times on a device with moisture damage.
Even sitting on a bathroom counter during a hot steamy shower or bath, gym locker, sweaty face or pocket can cause keyboard and trackball problems UNTIL properly dried out.
Does this sound likely?
It really is more common than you think.
1. Remove the battery immediately!! Do not attempt to turn on your BlackBerry.
2. Let the device dry in a warm, dry place for 3 to 5 days* (see below)
3. DO NOT "check it each day" by placing the battery in. Leave it be to dry completely. This takes time. Replacing the battery to check it can only damage it more (moisture + electrical current = disaster).
4. If the device is warm after the drying period, allow it to cool to room temperature before placing the battery back in.
Suggestions on drying your BlackBerry in a warm place (open, with the battery out):
*Place the BB in a container of dry UNcooked rice, and then you might also place it in any of the locations mentioned below.
*On top of any dry heat emitting electronic component: TV cabinet or CRT, LCD, cable TV/Satellite converter box or plasma monitor
*On the dashboard of your car on a sunny day
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Curve 8520 wont update

Hi
My blackberry wont update idk why
i try and it lets me update to 4.something
but not 5, what can i do?

You will need a blackberry data plan on your account in order to upgrade to the latest software so give your carrier a call and see what they offer.

Blackberry curve 8520 wont retrieve mms or connect to wifi

hi was wondering if anyone could help me, i have been sent an mms but i cannot retrieve it and im also having trouble with the wifi, i have a home router and i have it up via the manual instructions, it will show the wifi name on the top of the screen but when i try co connetect to the net it says unable to connect, if anyone could advise on both issues i would be greatful thankyou

Please contact your Carrier for issues relating to MMS as they may have restrictions for sending MMS. They can also walk you through the process of correcting the settings of your phone if you need to.
Goodluck
Ron
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My blackberry curve 8520 wont upgrade. It keeps saying

An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problelm persists.
My internet connection is fine, both of my internet connections (phone, laptop)
What can I do to fix this?

Hi there,
Here is a different set of instructions that can help you upgrade your phone:
http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...
Note that because you're just upgrading your phone, you can skip step 4 as that's not required.
That should help!
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My Blackberry Curve 8520 Froze and now wont turn on!!

Hey, please can anyone help!!
My blackberry curve 8520 got wet 2 days ago and was fine for ages...
Then it completly froze so i took the battery out and now it wont turn on!!
There is no red light, no white screen, nothing
I have taken the batt out, left for a min put it back in but nothing. I tried taking it out for longer but still nothing.
I have left it on charge for ages but that dodnt work either.
Nothing happens, it just wont turn on.
Is it completly ruined or is there a solution??
It was working fine for hours after it got wet so little bit confused as to whether that caused damage or not.
Apologies if i have left anything out

I've often seen it recfommend to place in a bag of rice so that the moisture gets soaked up.
Check out this link
http://www.blackberryfaq.com/index.php/Got_Your_BlackBerry_Wet%3F
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

Curve 8520 wont load up

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