Curve 8530 no longer works

My Curve 8530 decided to overheat and kill the hardware on my phone. I can replace the battery, but it immediately dies.
I walk into US Cellular to their service center to see whats up, I am told this is an issue that has created headaches for many people, yet I didn't know about it. Apparently, I was supposed to know about the SOFTWARE UPDATE via FACEBOOK. That software update was supposed to fix this hardware update.
So, since this update was only known to the public via facebook, many people are losing their phones and having to turn around and buy a new or a used phone. I will have to do the same, but it won't be a Blackberry. Horrible customer service on both ends. I should have known about the issue either by bill, or phone call. A phone call is apparently illegal but yet they can call me telling me they updated my voice mail.
See ya RIM - I had a good 13 months, but if you can't create a product to last longer than a 2 year contract. You just aren't good enough. STAND BEHIND YOUR PRODUCT.
And you wonder why you have fallen out of the runnings for the best smartphone as of late.

Hey Browndot513,
In this case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with selective restore, here is how to restore http://bbry.lv/qgQxLo
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

Curve 8520 Volume Button No Longer Working

Today the volume up button on right side of my Curve 8520 no longer works. Is there a fix? Is there another way I can control my volume when listening to music? I really don't want to replace my current Curve if I can. Please help
Solved!
Go to Solution.

Thanks for the reply unleashurself,
When listening to music, listening to voice notes or watching video's there is no sound. When I push on the up volume button, volume does not go up & little speaker icon on bottom right of screen shows no bars (ie: no sound)
When making a phone call and using speaker phone, noticed I am able to volume down with the volume down button, but cannot volume up.
It does seem like a hardware issue (up volume button is done), I am wondering if there is another way I can control my volume through menu settings.

Blackberry Curve 8530 track pad only works on the main screen

I have a blackberry curve 8530 and the track pad will only work on the main screen. I have removed the battery and let it sit for 2 minutes before re-installing it again, the track pad started working but only for about 30 seconds and it back to the same thing.
Any suggestion?
Thanks You

Suggest that you get your handset serviced by an expert this will solve your problem..

WiFi issues with Curve 8530

Hi,
I am having major WiFi issues with my Curve 8530. Everytime I connect to my wireless router, it takes a long time to connect to BIS, and then if I try to use basically any data at all, my router drops my Curve 8530. Sometimes it stays connected, but I cannot use App World at all, and email, and web browsing is all over the place in terms of speed, sometimes it is fast, while sometimes it is slow, and most of the time it stalls while loading a page. How do I configure my router for use with BIS and have it not drop my Curve 8530 everytime I use data over WiFi? BIS works perfectly over my cellular carriers network, so BIS is activated on my device. I have tried giving my BB a static IP, but that did not solve anything. My router is a Netgear WNR2000. Also, I have the latest device software installed on my BB, and all of my apps are up-to-date.

Hi,
Have you had any luck and resolving your problem?
We have a similar problem but it's with iOS devices where only one can connect at a time. We have about 10 that need to connect. All other laptops and tablets connect fine.
Power cycling the AX411 fixes it temporarly.
Darren

Using pop e-mails with BB curve 8530

Hello I need a little help. Had a BB in the past but never needed to use it with my 4 pop e-mail accounts. Just switched from HTC Snap to a new BB curve 8530 and it does not seem to do what I need it to. On the snap it would check for new messages from all 4 pop accounts hourly and when doing so any new unread messages on the pop server would go to the snap phone and any deletions that were made on the pop server were removed from the snap phone also. I am sure BB has a way to do this but I am not seeing where or how to set this up. So far it seems I have to delete it on my BB to delete it off both but it will not take deletions from the pop and remove them from the BB. Please help, I have so many e-mails I have to manage and it is making me want to go back to the Snap since this is causing a lot more work.
Also, is it normal for PDF files to take a while to load and become clear to view as e-mail attachments? I seem to be waiting a while in comparison to the snap I had prior.
Much thanks!!!

Hi and Welcome to the Forums!
Concerning reconciliation between server and the BB, that will be governed by this KB. In nearly all cases, it sounds like you should be able to have 2-way reconciliation of deleted items...the KB includes a link to another article that discusses how to properly configure for that.
Concerning how long it takes to open and render an attachment, your prior device was likely downloading the entire attachment at the time it downloaded the email. BB's do not retrieve the attachment until you request it, so you must wait while it performs that download. I would guess that the actual time it takes either device to obtain the attachment is the same -- it's just that with the BB you are there watching it and therefore noticing it.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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2 SMS Issues with Blackberry Curve 8530

Hi, I've had 2 issues with my SMS functions on my BB curve 8530 which is recently purchased.
1) I don't receive any form of notification when I receive SMSes, regardless of whether my BB is in Vibrate or Normal mode. The LED light does not flash either. I know (from other forums) that this is a common problem, but I have yet to find a valid solution for this. This problem occured around 1 month after using the BB.
2) Initially when using SMSes it comes in a chat format (e.g. history of the conversation will appear below as you type a reply) but now it only appears when I am viewing a received message. When I try to send a outgoing message, I am only able to see the history of messages I have typed, and not the ones received. How do I rectify this issue?
Thank you so much

Hello, i'm not sure about a solution for number 1, but i am experiencing the same problem for number 2. Before i changed my theme from the classsic one, everything was going okay with my texts but since i have changed it i can no longer view my messages as a conversation. I can still see my messages but i have to go all the way through the message menu ( sms inbox/outbox ect) I recommend that you open a message from your inbox, hit the blackberry key, scroll down to options, then general, then where it says theme controlled change it to combined. I tried that and it didnt work for me, but it might for you as it did to my friend. Good luck!

Curve 8530 SMS Text Problems

My Curve 8530 will receive and send SMS texts ok for a while. Then, for no reason, I cannot click on an sms and open it. It will not show the previous texts. I cannot open the txt to make a reply. I took this to Verizon, he checked it and said there was definitely a problem, of course didn't have another phone, so ordered me one. A few days later I got a new (or probably refurbished) 8530. It's doing the same thing. So this is either a defect in the phone line or in the software for SMS text messages. I am very disappointed with Blackberry. I have had several of their phones, try to keep up with the newest technology even though it always costs me hundredes of dollars for the phones. I think this will be my last. If I cannot get this problem resoloved, I am switching to AT&T.

I got two of these phones and they both are doing it. I do a significant amount of work related texting on my main line 8530... I have to pull the battery anywhere from 5 to 10 times per day. I have contacted Verizon and I'm sending these 8530s back and replacing them with what I had before; the MUCH better, more professional and stable 8330.
I used my 8330 non-stop for 3 years. Never once had a problem with the trackball (Verizon told me the 8530 fixed the trackball problem---???)... Additionally, in the 3 years of using my 8330 non-stop, I may have had to pull the battery twice, from a lock up. Both times it was when I was actively using Internet, teathered to my laptop and an incoming call came. When I'd answer it, the call would work and when I'd hang up, the phone would crash...
The 8330 sold me on the Blackberry OS... The 8530 acts more like a Windows OS, IMHO.
A very dissatisfying experience.

Enter key no longer works for calculator or emails

When using the calculator on my Blackberry Curve 8330, the "enter" key no longer works as the "equals" key - nothing happens. It also has stopped working when composing emails and trying to hit "enter" to create a break between paragraphs. Any suggestions on how to get my "enter" key back?

Thanks cor-el, that was exactly the problem, all solved now, thanks for your help !

Cannot view HTML emails on Curve 8530, but HTML option is selected in email settings.

Hi,
I cannot view HTML emails on my Blackberry Curve 8530, but when I go to email options, HTML is selected. Why isn't it working?

Hi
Maybe the device needs resetting
The Blackberry is designed to be reset by removing the battery whilst the device is powered-on. Leave the battery out for a minute or 2.
See if that resolves the problem.
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Can't watch any video on my Curve 8530!

I've looked around recently to try to find an answer to why my BlackBerry Curve 8530 will not play videos, and nothing I've read seems to work. When try to play a YouTube video, one of the following 3 errors occurs:
1) "The device media processor is busy."
2) "An error has occured attempting to play media."
3) The screen changes from different shades of black, and no media plays.
I have no idea what is going on, and would like any advice that could be given!
Thank you for your time!

I had the same problem.. they cure was to back up all data and 3rd party applications FIRST!
then i did a System wipe and reinstalled everything.. now i can watch all video from sites such as youtube etc without a hitch.
it is extreme but it was the only thing that worked for me.. there is information out there on backing up the 3rd party apps using BB manager/desktop
do your research before you do this

Password Keeper Find Function no longer works

I just upgraded to a BlackBerry Curve and was very happy when my Password Keeper just showed up, accepted my old password and had my database. However, the find function no longer works. If I type A, is says no passwords found even though I can see a bunch as soon as I open it. So how does one fix and non-functioning password keeper find function. It is painful trying to get to the ones that start with "Z!"
Solved!
Go to Solution.

Try a simple reboot on the device and check again.
With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4 Display/Scan Bar Code
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My blackberry curve 8530 shut off and now it doesn't want to completely turn on it stays loading.

My blackberry curve 8530 shut off and now it doesn't want to completely turn on it stays loading.

Hello !
Try the following.
Just pull out the battery and reinsert it again for the POWER restart.
Once it reaches to the loading screen, just connect your device to the charger and keep it idol for 2-3hours.
At times BlackBerry Curve 8520 takes longer time then the usual for rebooting.
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest their time on this Message anymore.
Thanks.

8530 won't work unless it's plugged in

I'm stuck in the 80s with a corded phone again.
It works fine if it's plugged in. But when I unplug it and try to use it, a white screen will flash and then it turns off completely. It automatically tries to reboot, but fails on most occasions. I have to hard reboot to get it to work again and still have to have it plugged in. Anyone have ideas on how to get this to work??
Device info
Carrier: Verizon
Model:Blackberry Curve 8530
Apps and free space
File free before and after a battery remove/replace: After remove- 76897795 Bytes
Did a battery pull fix your issue? Nope, done it several times and it's still happening.
BT device model/version (you will have to look at the BT device): What's a BT device?

Hi
It would be useful if you could try a different battery, to rule out a battery problem
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Problems syncing with Version 6.1 to Curve 8530. Multiple password requests

I am having trouble syncing my Curve 8530 to Bundle 34, Verson 6.1.0.35 Relased June 7 2011. I can get it to sync to MS outlook calendar and email but I have to enter my email password 6 or 7 different times every time I sync. I never had this problem until I updated to the new desktop software. I wish I had not updated as the old version worked ok for me. Now I keep getting a pop up window wanting my password multiple times on every sync (and yes, I enter the correct password :-) I tried entering a wrong one just to see what would happen, and I immediately got a wrong password error, so all of the other times I am really entering the correct password. It seems it askes for the password everytime it snycs something different (media, email, calendar etc) during the sync process, and then again as it updates in the other direction. I have been doing this for a week now, ever since I updated the software. What a pain!
Solved!
Go to Solution.

Hey MBWKU,
Welcome to the BlackBerry Support Community Forums.
A few questions for you are you synchronizing with Outlook or Yahoo? Also do you get prompt for a password during each item you sync, for example: 1 for address book, 1 for calendar etc.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Blackberry Curve 8530 bought May 2010, 3 dead batteries later...now no apparent life on BB

Can anybody suggest anything or I'll just have to move on to another device. My BB Curve 8530 bought in May 2010. Batteries keep dying, phone gets extremely hot, then won't charge. Nothing works. Sprint would not make the phone good. NOTHING happened to it, period. It just overheated itself and wouldn't cool down. Burned my fingertips getting the battery out. At one point, did get another $70 battery (3 purchased since May), all drained. What is going on with this? Sprint could and would not fix it or replace my BB unless I wanted a "refurbished phone, and after paying almost $300 for this one, why would they "offer" a refurbished, garbage can phone? I'm about at my wit's end trying to keep this phone. Any ideas? I've charged it, bought batteries, and now nothing. Blank screen, cold. Nothing in the service book helped. It is like it isn't even there. [Edited for privacy] if that is supposed to be the pin, it won't take it, either. Any ideas?

Brenda1216 wrote:
why would they "offer" a refurbished, garbage can phone?
Because that is the warranty replacement method you agree to at purchase of the device, and that is your service provider's policy.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Curve 8530 no longer works

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