Curve 8530 not receiving emails from contacts

Hi, about a week ago, my Curve stopped receiving emails from people in my contacts list. I will still get them from companies that I've placed orders with in the past, as well as a notification that someone replied to a post I made on here earlier this week, but anyone in my address book isn't getting through to the phone, but they're in the inbox on Yahoo! I ran the diagnostic check that someone suggested, and the email address said "no" after it for connected. I don't know how to fix this. I've had the phone since May and never had an issue until now. I've spent over an hour on the phone with Verizon trying to solve it and they couldn't figure it out. I've deleted the account & added it back and I receive the email telling me it's registered, but no more. Also, when I go into "Folder Reconciliation" nothing is checked off, and I don't know how to do it.
Any help would be greatly appreciated for me. Thank you.

cameron172 wrote:
Had my Curve 8530 for more than a year issue-free with Verizon. Have an Outlook Web Access (OWA) and Hotmail email account registered. Last night, OWA messages was not being received and cannot be sent from the phone using the OWA account. However, the Hotmail account is working just fine, messages being sent and received. I have tried:
1) Rebooting/Removed battery
2) Updating password, username, and server URL under email accounts.
3) Re-registered the phone to the network. After 20 minutes, no change.
4) Resent service book for the account.
5) Ran diagnostic of mobile network. All "Yes" except for "Connected to: [OWA account] : No"
1-5 is all the troubleshooting I've found for the Curve 8530 and nothing has helped. Please help!
I would suggest that you do ALL of the above again.
If your service is not restored, you really need to call Verizon tech support and ask for your issue to be escalated to RIM level tech support.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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