Curve 8530 track pad

I have had my 8530 since February of this year and the track pad is peeling. I don't have long fingernails so I was wondering if anyone else had that problem? I called Verizon and was told this issue may not be under warranty and I might have to pay to have the track pad replaced. Does anyone know how much it would cost to replace the track pad or should I just bail and get the droid? I really like the purple color though....sigh

I have a 9650 through Verizon with the same problem. My phone was new in July. I called them and reported the problem yesterday. They are sending a refurbished phone as a warranty replacement of the original.

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Blackberry Curve 8530 track pad only works on the main screen

I have a blackberry curve 8530 and the track pad will only work on the main screen. I have removed the battery and let it sit for 2 minutes before re-installing it again, the track pad started working but only for about 30 seconds and it back to the same thing.
Any suggestion?
Thanks You

Suggest that you get your handset serviced by an expert this will solve your problem..

Blackberry Curve 8530 - Track Pad is Frozen!

I went to check my phone last night and I couldnt get it to turn on. The only way is to take the battery out and put it back in. Then the home screen pops up with Unlock, Emergency and Cancel screen like normal (because I have a password) but then the track pad and none of the bottons work so im stuck on that page with no way to get out.
I've tried plugging it in to the charger and i've tried pugging it in to my desktop manager but seems to work?!
Would anyone have a solution for this? Or is there a phone number i could call to get someone to help me fix this??

Hello mewool27,
Have you tried reinserting your battery?
If so, try reloading your device software using one of the methods listed in the following article:
http://www.blackberry.com/btsc/KB03901
If it still fails to resolve the issue you may need to contact your point of sale for options.
-FB
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Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Curve 9300 Tracker Pad problems

Hi,
For some months now ive been experiencing problems with my curve 9300 tracker pad. It freezes and wont scroll. I have to restart my phone countless times before. i always ger an error which reads 'Uncaught exception: java.lang.Error".... Can i have a permanent solution as its getting frustrating?

Hello BiancaBriandt,
Welcome to the Community
Seems your handheld is getting hanged that is why your trackpad stucks ferquently. Please try by deleting 3rd party apps using below mentioned procedure...
Menu (Blackberry Sign) from home screen > select maximise panel > Option > Security > Security Wipe > Select Only 3rd party app > Type blackberry in given space and click on wipe.
Hope this may help you to come out of this...........
Good luck

Help please :( Curve 9300 track pad stopped working!

Hello,
I have a curve 9300 and the track pad has stopped working it lets me move around fine but when i click to open things nothing happends its just stopped working ive only had the handset around a month im wondering is there anyway to resolve the problem and get it working again or do i need to send it some where to get fixed?

Hi and welcome to the forums Lotte !
A couple of places for you to visit: Blackberry 101 Tips & Tricks
Pull the battery out with the device ON. Wait about a minute and put the battery back in. Let the BB completely restart and see if that doesn't help. Clears out the memory and refreshes the BB; like rebooting your pc.
When you have anomalous behavior in your BB a battery pull often helps to clear it up too.
Let us know ow it goes..Happy to have you here!
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

8530 Track Pad and E buttone not working, also lines in photos.

Device info
Your carrier: SPRINT
Model info and OS version: Curve 8530 5.0 Bundle 1675 (just upgraded)
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 106575952
Did a battery pull fix your issue?: No
Apps installed and their version if possible. (Go to Settings, then Options, then applications): None
BT device model/version (you will have to look at the BT device): None
Scroll pad works on and off, will not work on some menus. E key will work sometimes, usualt types an upper case E and not a lower case, will not type 2 E's in a row. Works ok when typing a 2. There were some other buttons giving issues a while ago and then it all went away and now this just started again out of nowhere. I tried backing up / wiping the phone, upgraded to the latest software and it is still giving me issues. The phone has never been exposed to any sort of moisture, I don't even use it in the rain.
Another issue, possibly related, possibly not is that I get 1 vertical line and 1 horizontal line in my photos I take. This started out happening sometimes and not other times but now it is constant.
Thanks for any help / suggestions you can give.

Is the phone still under warranty? If so, I'd contact Sprint as this sounds like its probably a hardware issue (especially if updating the software didn't help). If the phone isn't under warranty any more, let us know and we'll see if there is anything we can come up with that could help.
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Bb curve 9300 tracker pad

My tracker pad has stopped working....cant toggle at all! It is driving me nuts! 2e-mails and 2 texts which can be read on a phone that is only 2 months old!! its driving me MAD! Please help

Hello !
Have you tried doing the POWER Restart by taking out and re inserting the battery again?
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest their time on this Message anymore.
Thanks.

Blackberry curve 8530 key pad problemWhy my bb curve keypad don't move when i go to the menu section?

why my bb curve keypad don't move when i go to the menu section, please help me if this ever occur to yours, and what you did to fix it?

Hi andersonbx,
Welcome to BlackBerry Support Community Forums.
Try backing up your device via the BlackBerry Desktop Software and performing a clean reload of your device software. http://bbry.lv/bpv7DT Make sure to test for the menu issue before restoring any data from your backup file. If this doesn't resolve the issue, you may want to contact your wireless provider for other options.
-FS
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Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Track pad on Curve 9300 malfunctioning

Hi I recently got my first Blackberry, the Curve 9300 about a month ago. It's been perfect up until a few days ago when the track pad started to act strangely. It's getting worse and worse. If i'm trying to scroll down, it'll scroll up, etc. I've tried taking the battery out and reloading it, i've tried changing the settings and nothing seems to be working. Help please!! I've only had it a month!

Hi dhirenjh,
Welcome to BlackBerry Support Community Forums.
Did this issue with the trackpad improve when you uninstalled the 7 applications you had installed?
Sounds like it could be caused by low memory. Try following this article to maximize your device memory and testing for the issue again. http://bbry.lv/oD683w
For your second question regarding upgrading your device software, you can upgrade it yourself when a new version is available. This article provides instructions. http://bbry.lv/jZAl36
-FS
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Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

1 1/2 days old and already a problem with track pad on bb 8530

Took a big step on saturday and bought cell phones for my girlfriend and I, neither of us had a cell phone and both of us needed one for work. being that we wanted phones with e-mail and loads of other gadgets the 8530 sounded like a winner. I once had a bb pearl, ran over it with a tractor and i could indeed still place calls. Although it couldnt do much else. This experience and my experience with the pearl before this experience sold me on the phone once again. After 1 1/2 days after activation the track pad selecter switch on her phone will not work. We were already levid to find that there is no skype app on a blackberry to which we were told there was by our vendor (sprint) and now this has happened. A company i had so much admoration for there quality of software and hardware is letting me down. I was quoted as saying "its a blackberry ya dont need insurance" So now i ask my self who is dictating the prices for the pos transister radios because i dont understand where 4 houndred some odd dollars cant buy some quality control. This is my gripe and my question is what can someone do about this because problem. I thought I had bought the best ya could buy.
thanks ron.

Since your BlackBerry is only a few days old, I would reccomend to speak with you point of sale and see what they might be able to do for the trackpad issue.
As for Skype on the BlackBerry, there is no applications that Research in Motion makes specifically for the BlackBerry. You can take a look in BlackBerry App World and see if there is an application that will work for you.
Hope this helps.

Track pad won't stop scrolling

I have a BlackBerry Curve 9300 about 2 years old. Running OS6. This weekend I started having problems with the track pad. After cleaning it, several battery pulls and trying some other "fixes", my track pahd will not stop scrolling on it's own. Any thougts on what I can try?? Had to revert to my 8310 to get by......

Hey (kbeaudry74,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would suggest going through all the steps in this KB article and if the scrolling still doesn't stop it might be hardware related and I suggest contacting your network service provider for repair options.
www.blackberry.com/btsc/KB29640
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

The track pad buttom not working

Hey everyone,
I have a BB curve, and for some reason the track pad just stopped working. I am very gentle with my
BB and I don not really understand what could possibly happened. It is completely frozen on the left up side of the screen on the " search" option ( the hand lenses icon).
I already turned it off-on and I also removed the battery , and it is still in the same position.
I can receive calls, and make calls using the speed dial letter/pad. What can I do/try?
Please help!!!
Thanks in advance.
Betty 06

Hello bettybetty06,
The following article may help regarding the issue you are experiencing with the trackpad on your BlackBerry® Curve™ smartphone:
Trackpad, trackball, or keyboard not working on a BlackBerry Smartphone - http://www.blackberry.com/btsc/KB29640
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Curve 9300 scroll pad

Hi, when I use scroll pad it will not hold on subject but jumps back to top of page! O2 guru says "knackered" any help please.
Thanks

Hey bryan-b,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would suggest changing the sensitivity options for the track pad on the BlackBerry® Curve™ 9300 smartphone: Go to Options>Typing and Language>Trackpad Sensitivity. Once the sensitivity is changed, test it to make sure the issue is resolved.
If the issue still persists follow the steps in this KB article to fix the trackpad: www.blackberry.com/btsc/KB29640
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Optical track pad not working

Right now I am in Florida USA. I had purchased my blackberry curve in India. I think my phone is in warranty.
Its optical track pad (which i liked most in it) has stopped working completely.
I dont know how and where to proceed to get it repaired / replaced if in warranty.
Can you please provide the info?
Also is there any blackberry customer care helpline to call on or contact for the same issue?
Thanks
Vinay Mansinghka
{edited for privacy}

I would say that depends in part whom your carrier is, here.
I use Sprint, and they have 2 kinds of stores: sales only, and repair shops. In the latter, they have trained technicians who will assess the phone, and decide if it needs to be sent in for repairs or replacement. Then you will either receive it back repaired, or replaced with a new one.
This presumes that it is under warranty. You must not "think" that it is, you must know that it is. I hope you bought the replacement insurance, as well. For a nominal monthly fee, unless you do something like halfway flush it down a commode, they will repair or replace, regardless of its age. Mind you, the cost used to be $50.00 and now is $100.00. It is not free to do this. That is assuming it is out of the original warranty range.
How this works, when you bought it in one continent, and are on another, I have no idea.
I suggest you start by asking your local carrier, whomever you use.

MBP keyboard and track pad not working

Today the keyboard and track pad on our mac book pro laptop just stopped working. The mouse connected to it by usb continued to work but we can't type or anything. We tried the ^F6 keyboard shortcut but it did nothing since of course the keyboard isnt working. And it is also not the number lock key. The computer was working fine all day up until now. It is just under a year old. Any ideas?

I'm having the same problem. It appeared yesterday and then magically "repaired" itself. My MBP was fine today. Tonight the problem is back. No response from the keyboard and track pad. Track pad works fine using a USB mouse. My problem appears at start up. The cursor is in the usual upper left hand corner. It can't be moved. Restart, sleep then restart do not solve the problem.
Suggestions?

Curve 8530 track pad

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